1557 LUPC LINKED March 14 4_Layout 1 18/03/2014 17:26 Page 1 The magazine for LUPC Members and suppliers MarCh 2014 Prepare for change Impact of the new EU Directive arE yoU rEaDy?: an in-depth look at the new EU Directive CaSE STUDy: a supplier’s view on using LUPC’s Estates Maintenance Services agreement THE ETHICS oF IT: The challenges of managing sustainable IT supply chains 1557 LUPC LINKED March 14 4_Layout 1 18/03/2014 17:26 Page 2 CONTENTS Director’s report 3 News 4-5 Commodity updates 6-8 Features ■ ■ ■ ■ ■ Case study: a new approach to estates maintenance are you ready for the new EU Directive? Using procurement to support local economies Socially responsible IT purchasing The revolution in student accommodation Member interview: Mitch Dalgleish, head of Procurement at the University of Westminster 9 10 -11 12 13 14 Focus on: how ethical are IT supply chains? CoNTaCT DETaILS andy Davies Director Tel: 020 7863 1691 Email: [email protected] Suzanne Stokes Interim Business Partner Tel: 0207 664 4838 Email: [email protected] Laura Compton head of Membership Tel: 020 7863 1692 Email: [email protected] Joyce Kadri Contracts Officer Tel: 020 7863 1696 Email: [email protected] Darran Whatley Senior Contracts Manager Tel: 020 7863 1693 Email: [email protected] Vanessa Gray administrator and Membership Officer Tel: 020 7863 1695 Email: [email protected] General consortium direction and management. Membership; marketing agreements and services; training; events; LUPC website; contacts database; publications. Laboratory consumables; laboratory equipment; audio visual; photocopying; paper; office supplies; furniture; energy; car hire; hotels; travel; debt collection; airline route deals; solar panels. Mike Kilner Senior Contracts Manager Tel: 020 7863 1694 Email: [email protected] Computing; computing hardware (UCISa); insurance; white goods; telecommunications; postal and mail services; electronics; national IUPC gases; national printers. Clemmie Smith Senior Contracts Manager Tel: 020 7863 1697 Email: [email protected] Legal services; library books, serials and periodicals, specialist arts; temporary staff; occupational health. 2 London Universities Purchasing Consortium March 2014 18 19 For estates-related queries, please contact Sheena Lanagan, Interim Contracts Manager, [email protected] 020 7664 4837. Fire extinguishers/fire-fighting products; portable appliance testing; signs and signage; ICT furniture; hand dryers; cash and valuables in transit; childcare vouchers; salary sacrifice; advertising. accounts, general enquiries and administration. Harry Singh Saurai Procurement analyst Tel: 020 7863 1652 Email: [email protected] Collection, analysis and reporting of Member and supplier data. Main office LUPC Tel: 020 7863 1690 Fax: 020 7863 1699 Email: [email protected] LUPC, Mezzanine 2, University of London Union, Malet Street, London WC1E 7hY Please send your comments and suggestions on how to improve this magazine, and any article ideas to [email protected] 1557 LUPC LINKED March 14 4_Layout 1 18/03/2014 17:26 Page 3 DIrECTOr’S rEPOrT Welcome to the first issue of Linked in 2014! We’re busy getting ready for our 2014 Conference that will take place at the Institute of Education here in Bloomsbury on 1 april. along with keynote speaker Professor Sir Ian andy Davies Diamond, champion of university LUPC Director efficiency, we’re looking forward to hearing from guest speaker Selvan Govender, who runs the largest university purchasing consortium in southern africa. The conference is free for LUPC Members, you can read more about it on page 15 – we’ll see you there. Our first workshop designed especially for estates professionals was a great curtain-raiser for the Conference. about 40 Members came on 29 January to talk all matters estates with suppliers to our highly-acclaimed estates maintenance agreement, which you can read more about on page 9. It was a lively event and so popular that I think we might well have another one of these soon. I’m very proud of our track record of working with small- and medium-sized enterprises (SMEs), especially as so many Members are conscious of their socio-economic footprint. So that we can keep finding better ways to ensure SMEs have an even playing field, we value our relationships with outfits like Supply Cross river – see page 12 to find out what they do. Buying bigger doesn’t mean we have to shut out those lean, sometimes more innovative, often more customer-focused, SMEs. Talking of sustainability, we’re conscious that our IT agreements are big enough to have a powerful influence in the market, particularly the National Desktop and Notebook agreement, which we lead for the UK hE sector and is worth over £400m over its life. So we’re working with Electronics Watch (see page 13) to see how we can collaborate with other IT buyers to improve workers’ conditions on component manufacture and assembly lines. andy Davies March 2014 The DTP Group, your complete IT products, solutions and services specialist. HP Autonomy practice delivering big data analytics Server, Storage, Networking and Cloud Solutions PCs, Laptops, Thin Clients and Tablet Devices Managed Print Services Competitively-priced IT product supply DTP is one of HP’s largest resellers into higher educaon and is one of only eight resellers who hold HP Planum Partner status. We are an approved reseller for Naonal Desktop and Notebook Agreement (NDNA), Naonal Educaonal Printer Agreement (NEPA), NEUPC’s Naonal Networking Agreement (NNA), and the Naonal Server and Storage Agreement (NSSA). DTP has been announced as a supplier on NEUPC’s new Naonal Networking Agreement (NNA), supplying networking products and soluons which include Cisco, HP and Meraki. Solving IT together I am pleased to say that whilst building our relaonship, DTP has been good at responding to requests for change and has been flexible in their approach to support, geng the service right for our students. Chris Sharples, Head of Client Services at The University of Manchester. Telephone: 0113 276 0210 Email: [email protected] Web: www.dtpgroup.co.uk/educaon London Universities Purchasing Consortium March 2014 3 1557 LUPC LINKED March 14 4_Layout 1 18/03/2014 17:26 Page 4 NEWS New hEPa resources The higher Education Procurement academy (hEPa), the sectorled initiative open to all LUPC’s membership, launches two new resources for procurement professionals this Spring. The new Procurement Journey, which complements the resources and documentation already available on the hEPa website, will give procurement professionals and departmental buyers access to a comprehensive 'how to' guide to procurement, including a wealth of useful materials, standardised documentation, up-todate legislation information, and references to appropriate external advice websites. The Journey is easy to use and has been professionally reviewed to offer a consistent approach to the procurement process across the sector. hEPa is also launching an online Competency Toolkit. The Toolkit, which builds on the existing document-based resources already available on the hEPa website, will help procurement professionals in undertaking role management and professional development across three areas; Competency Framework; Job Description Competency Definition; and Sample Institutional Job Descriptions. The online toolkit is easier to use and can help review roles and identify areas for individual development, particularly across areas offered by hEPa’s current training programme. To access these new resources visit www.hepa.ac.uk, or for further information contact [email protected] New EU Directive New Public Procurement Directives were approved by the European Parliament on 15 January this year. The new legislation overhauls the current EU public procurement rules and introduces a number of new features and requirements. For the first time, the rules set common EU standards on concession contracts to boost fair competition and ensure best value for money by introducing new award criteria that place more emphasis on environmental considerations, social aspects and innovation. For example, through the new criterion of the "most economically advantageous tender" (MEaT) in the award procedure, public authorities will be able to put more emphasis on quality, environmental considerations, social aspects or innovation while still taking into account the price and life-cycle-costs. The new Directive will also make it easier for small and medium-sized firms to bid and include tougher provisions on subcontracting. Member states will have 24 months to implement the provisions of the new rules into national law, with the UK aiming to be an early adopter. read an in-depth review of what the Directive means for you on pages 10-11. 4 London Universities Purchasing Consortium March 2014 Temporary Staff agreement LUPC has awarded a new framework agreement for Temporary Staff. The agreement runs from March 2014 until March 2017, with an optional one-year extension, and provides a choice of temporary recruitment solutions to LUPC Members. The newly re-tendered agreement includes seven lots in total, covering: General clerical and administrative staff; Professional staff (including hr, Finance and Procurement); IT staff; Operational staff (including cooks, cleaners and security staff); retail staff (including front-of-house staff); One-stop-shop and payroll service; and administration of a direct temping system. This final lot is brand new and focuses on the administration of institutions’ in-house temporary talent pool, maximising Members’ own resources and reducing the fees paid to the temporary agency. The new framework features competitive rates for temporary to permanent transfer and introduction to permanent staff, and will allow Members flexibility to establish a panel of providers from the specialist lots. Equally, Members can appoint a single provider from the ‘One-stop-shop’ lot to provide value for money service covering a range of temporary staffing disciplines. The five specialist lots offer specialist providers, each selected for their combination of highly competitive rates and standards of service. Call-off can be made either via direct award, or mini-competition, giving Members the chance to tailor their requirements and suppliers the additional opportunity to offer a more competitive bid than at framework level. For full information about the agreement and suppliers, visit www.gem.ac.uk or contact Clemmie Smith, [email protected], 020 7863 1697 1557 LUPC LINKED March 14 4_Layout 1 19/03/2014 10:38 Page 5 NEWS NEw AgREEMENTS Occupational Health agreement LUPC is pleased to announce the award of a new framework agreement for Occupational Health Services. This new agreement runs for three years, with an optional one-year extension, and includes five lots covering occupational health services for staff and students on a regional and national basis. The new framework, tendered with Members to meet their specific requirements, offers competitive pricing, with a range of fixed prices at framework level for activities ranging from post-offer health assessments and occupational health referrals, to immunisations and wellbeing events, as well as fixed retainer rates for onsite delivery. Providers also have the opportunity to improve their pricing at mini-competition and, as they will still be competing for Members’ business at this stage, will be incentivised to offer competitive bids. The agreement also offers flexibility for Members to pick the services they require. For example, some might contract solely for post-offer health assessments and referrals for staff, whilst others may appoint a provider to deliver a much wider set of services, covering assessments and referrals for staff and students, as well as travel advice and risk assessments, health surveillance, counselling and specialist referrals. Full information about this agreement is available on GeM, visit www.gem.ac.uk. If you require any additional assistance please contact Clemmie Smith, Senior Contracts Manager, on 020 7863 1697, [email protected]. Student internship Temporary Staff Start date: 17/03/2014 End date : 16/03/2017 Occupational Health Services Start date: 21/01/2014 End date : 20/01/2017 Cleaning Chemicals & Janitorial Supplies Start date: 27/01/2014 End date : 31/12/2015 Soft Furnishings Start date: 28/01/2014 End date : 01/12/2016 Networking Start date: 20/12/2013 End date : 19/12/2015 Promotional Products Start date: 01/03/2014 End date : 28/02/2018 For full information on all agreements, visit www.gem.ac.uk NEw MEMBERS • Hackney Community College • City of westminster College • University Engineering Academy South Bank • westminster Adult Education Service LUPC welcomed a new student intern to the team this month. Postgraduate student James Ryan is currently studying MSc Development Studies at LUPC Member the School of Oriental and African Studies (SOAS). He will be with us initially for three months, assisting the team with a range of administrative and support projects. DATE FOR YOUR DIARY This is the first paid student intern that LUPC has employed, and is part of LUPC’s developing strategy to improve our sustainability and socio-economic impact across our operations. LUPC Director Andy Davies says: “LUPC committed to taking on a student intern in last year’s ‘Widening our Reach’ strategy, so we’re now excited to welcome James to the team. Not only will he support the existing team in doing more for Members, we’re also glad that given our location at the heart of London’s academic quarter, we can help support our local economy and, in particular, a student from one of our Members.” LUPC recruited its intern via the University of London Careers Group, which co-ordinates a range of internships for London students across a variety of companies. Tuesday 1 April 2014 LUPC’s Conference and Exhibition Institute of Education Free for all Members to attend Read more on page 15. London Universities Purchasing Consortium March 2014 5 1557 LUPC LINKED March 14 4_Layout 1 18/03/2014 17:26 Page 6 COMMODITY UPDaTES ESTaTES Cleaning & Security Services Glasgow Caledonian University awarded a contract to Interserve under Lot 3 for their London site starting in November 2013 and finishing March 2015. Quarterly review meetings under the new framework carried out with CIS on 17 December. a Commodity Group meeting was held on 10 January. Estates Maintenance LUPC’s first Estates Maintenance Workshop took place on 29 January at the Institute of Education with over 40 Members attending. The extension to the framework agreement was invoked, with an end date of 31 august 2015. LSE’s mini-competition against Lot 2 (M&E) was undergoing final internal approval with a view to a contract start date of 1 March. Other interested Members currently include royal Botanic Gardens, Kew and University of East London. audio Visual Equipment LUPC met with SUPC and hEPCW on 15 January to discuss the tender strategy, including numbers of suppliers required, selection process and inviting NEUPC to join after their agreement expires (NWUPC invited but will not be collaborating) and Members to be invited to participate in the technical evaluation. office Furniture SUPC sent tender documents for comments and review, LUPC sent views on issues such as core/non-core pricing, awarded supplier numbers, e-procurement and financial appraisal. The OJEU Notice was planned for publication on 27 January, with bid return 17 March, quality evaluation in april and contract start 1 august 2014. Electrical Materials & associated Products The recent review meeting was held in January and hosted by LED manufacturer Projection Lighting. additional contract support terms will be finalised for Members on LED products and these, together with other matters arising from the meeting, will be circulated shortly. Electronics The next review meeting will be held in York on 6 March in the presence of Onecall, rapid and rS. Matthew Elliott has taken on the role of account Manager on behalf of rS Components with Keith Johnson in support for escalations. Charlie McClelland has taken over as Sales Manager for the agreement on behalf of aspen Electronics. Sport, Gym & Fitness Equipment all suppliers have agreed to the final extension period taking the framework through until November 2014. Framework review meetings have been held with five of the suppliers so far, with Life Fitness and Precor still to be rearranged. Supplier feedback is positive on how the framework has run until now and recognises that whilst it has worked well, there can be a lot more done in terms of promotion of the agreement on suppliers’ part. CPC will be looking to re-tender the agreement in the summer and any input and/or feedback from LUPC Members would be greatly appreciated. Engineering (new project led by SUPC) a framework agreement for Engineering Supplies commenced on 18 November 2013. an Engineering Equipment lot is in progress with a projected start date of 1 May 2015. ICT National Desktop & Notebook agreement (NDNa) Meetings or conference calls with hP, Dell and acer were held in December and January, either to deal with the price management of new builds or discussions on future reseller participation. The NDNa benchmarking exercise was completed at the end of November as a prelim to these discussions. The first NDNa group meetings under the new agreement took place between 25 and 27 February 2014 in Manchester and included discussions with Samsung on the inclusion of their Galaxy Tablet range more formally within the agreement, and a 6 London Universities Purchasing Consortium March 2014 review of each supplier’s present targets and objectives around corporate responsibility. The merger between Viglen and XMa under a Westcoast holdings parent company came to fruition in early January. It is understood that the firms will carry on as separate entities for the foreseeable future until an integration plan is in place and that when contracts or bids come up, the two companies will continue to bid separately for them. Together with regulatory body aDISa, WEEE recycling partner CDL are due to present on the challenges and solutions faced by institutions at april’s LUPC Conference. National Education Printer agreement (NEPa) Price reductions were seen in January against previous month’s pricing on hP product. The ‘MPS out of the box’ special offer continues to be promoted and increased marketing activity has been seen from XMa, Phoenix and DTP. The next set of review meetings are scheduled for March 2014 at LUPC. These will be held in the presence of the manufacturers. Misco are close to being approved for Brother. Network Equipment The new networking framework commenced on 20 December 2013. Suppliers on the framework have not been ranked and NEUPC state that institutions are required to run a further mini-competition for each requirement. The first supplier review meetings are scheduled for July 2014. The notes from the meetings will be circulated amongst the consortia Computing Managers and uploaded to GeM. IT-related accessories & Parts (ITraP) The agreements have been extended to 31 May 2015, which will leave an option for extensions of up to a further 12 months. Lead contract management for this framework remains with andrew Grover but will change when the replacement for Neil robertson is appointed during February 2014. Price benchmarking activity will be organised subsequent to this, and details regarding the handover will be sent to LUPC when these are confirmed. PCs with apple operating Systems The most recent review meeting with apple took place on 4 December. Matters arising included further discussions around the provision of an extended warranty for iPad products, the streaming of hE technical support calls into their enterprise team as a means to improve service and plans for an apple eMarketplace solution. National Server & Storage agreement (NSSa) Lead contract management for this framework is currently with Paul Mander at SUPC. This will change when the replacement for Neil robertson is in place. Supplier reviews were scheduled to take place on the 18/19 February 2014. a survey is currently out to assess the performance of the manufacturers and their resellers. It was announced on 24 January that subject to the satisfaction of regulatory requirements, Lenovo and IBM had entered into a definitive agreement in which Lenovo planned to acquire IBM's x86 server business for US$2.3 billion. The agreement is built upon a longstanding collaboration that began in 2005 when Lenovo acquired IBM's PC business, which included the ThinkPad line of PCs. In the period since, the companies have continued to collaborate in many areas, IBM will retain its System z mainframes, Power Systems and Storage Systems and Lenovo and IBM plan to enter into a strategic relationship which will include a global OEM and reseller agreement for sales of IBM's entry-level and midrange disk storage systems. IBM will continue to provide maintenance delivery on Lenovo's behalf for an extended period of time, so customers should see little change in their maintenance support. Telecommunications inc. landline and mobile (gps) The last CCS aggregated procurement exercise for mobiles was undertaken during December. The sector’s National Telecomms Group (NTG) plan to meet on 27 March at LUPC. SMS Text Messaging Service (JaNET) The OJEU notice for the re-tendering of the Janet txt SMS service was published on 5 November 2013. The procurement has now been concluded and Janet is now in the process of issuing notices to the bidders regarding the award. 1557 LUPC LINKED March 14 4_Layout 1 18/03/2014 17:26 Page 7 COMMODITY UPDaTES The successful bidder will be announced on the 31 January 2014. a new case study issued by PageOne detailing how an FE college realised £7,000 per annum savings through use of the Janet txt service can be found through the following UrL: http://www.pageone.co.uk/downloads/case-studies/QMC-CS.pdf. INSUraNCE Further news is still awaited on the provision of benchmarking information now that the iPortal is fully operational. This should be progressed shortly. This year’s National Conference for Insurance Managers in hE is to be held at the 4* Weetwood hall Conference Centre and hotel, Leeds on 5 and 6 June 2014. a final programme is in production and should be available during February. The next LUPC risk and Insurance Seminar is planned for 27 March. Further details will be released as soon as they are available. LaBoraTory Laboratory Consumables & Chemicals LUPC provided information for the 3 December Tender Working Group. Issues included the tender strategy for the new agreement. On the current agreement LUPC Members’ spend split for core / non-core is 20% core and 80% non-core. Tendering Working Group rejected LUPC’s proposed cost-plus approach and elected to remain with the core /non-core approach. after discussion with the SUPC agreement Manager it was agreed that a group of institutions or a consortium could run their own core list process. Tender returns are due back on 21 March,with award during June and agreement start 1 august. Laboratory Gases The next national review meetings were scheduled for 29 January in London in the presence of the four suppliers. Minutes and presentations will be added to the IUPC site and then circulated to the MPC list and Laboratory Group. a national survey was launched at the start of the month and this has gathered over 30 replies at time of writing. The constraint on helium supply is now easing with suppliers taking new business. The new Qatar II source is currently providing regular product to the global market and, with all other existing sources producing to expectation, the balance between demand and availability is for the first time in over two years providing conditions which can now allow BOC and the other suppliers to lift restrictions and offer our IUPC customers supply flexibility once again. helium pricing remains an issue following the previously informed US Government (BLM) auction in late 2013, the general rise in energy prices and additional logistics costs arising from a greater reliance on the Qatar II source within the supply chain. air Liquide proposed a 13% increase for IUPC Gases customers in late 2013, which was countered with an accepted proposal based on a 6% increase in January with the remainder deferred until further arguments were presented at the review meetings on 29 January. BOC has not at this time given its helium proposal to the group. all other pricing remains fixed until October 2014. The agreement schedules have been updated to confirm that the IUPC Gases agreement may also be used for the installation of liquid gas storage vessels if agreed in writing between Members and the supplier. LIBrary Books Serials Members continue to migrate spend under the LUPC framework to the top-ranked supplier, LM Information. This supplier gained a 20% share of LUPC Member spend in 2012/13 and a number of Members have expressed their intention to move more subscriptions over in 2013/14, with an average saving of 3.25% available compared to their incumbent supplier. In January LUPC met with one of the top five publishers supplying books and serials to Members, to discuss potential opportunities through closer working relationships. Currently, the key relationships are between LUPC/Members and the subscription agents (e.g. LM, Swets and EBSCO), who then have their own arrangements with the publishers. JISC Collections also has some deals with key publishers on behalf of hEIs, but there may be opportunities for LUPC to complement these with some further arrangements/relationships. LUPC will be pursuing this with input from the Library Commodity Group and will communicate the outcomes in due course. Library Specialst arts The Library Commodity Group agreed that, as this framework has such low spend (£146k by LUPC Members in 2012/13) and as it is used only by a small group of our Members, it will not be re-tendered by LUPC. This means it will conclude on 31 august 2014. all but one LUPC Member using the existing framework are spending under the OJEU threshold. oFFICE office Supplies a second and final extension has been invoked. a review meeting with the Commodity Group was held on 3 December, when a draft re-tender timetable was established. LUPC discussed the re-tender strategy with legal advisers. a NWPCSS supplier presentation meeting will be held on 13 March at Birkbeck. Postal Services The Postal Group continues to try and expand representation from an operational perspective going forward, in line with other national working groups. a nominee is still required from the LUPC membership. Interested Members, please get in touch with Mike Kilner, [email protected]. Jennifer Murray has been confirmed as the successor to Cheryl Gibbons at the NEUPC. The next National Post Group has also been arranged for 24 april and will discuss final plans for the next agreement based on a converged tender covering airmail, parcels, hybrid and any other services that are required under the next framework agreement. Following recent matters arising in connection with dangerous goods being sent to and from overseas destinations and the complexities around IaTa regulations, DhL’s hE account Manager will, with their Marketing team, assist in formulating an effective user guide for users of the agreement. It has been noted that a largely online based tool will probably be a better way forward than one designed around a printed solution. an IT issue at royal Mail’s heathrow site, that only came to light in late January, means that rM has processed and despatched mail as normal but the data has not flowed through to their billing platform. Consequently, rM has not invoiced some customers for international mail sent from 5 November and a certain level of charging may be back-dated for some. Members of the Library Commodity Group have been updated on supply issues with Dawsons, who have offered to run an event for LUPC Members after the next Library Commodity Group meeting on 14 February to explain further and take questions from institutions. SUPC has also been alerted to these issues raised by LUPC Members and will act as an escalation point, if needed, in their role as framework owner/lead. London Universities Purchasing Consortium March 2014 7 1557 LUPC LINKED March 14 4_Layout 1 18/03/2014 17:26 Page 8 COMMODITY UPDaTES ProFESSIoNaL SErVICES oTHEr aCTIVITIES Supplier review meetings were held in December, at which firms were updated on the strategy agreed at the last Executive Committee meeting to re-tender the LUPC framework under a ‘one-stop-shop’ model, focused primarily on the non-hE institutions, though open to all LUPC Members. Discussions have also been held with aPUC to inform them of the strategy to promote the national framework agreement for Legal Services to hE and FE Members of LUPC from august 2014 and to make plans for doing this. The new LUPC website was launched on 6 January, including better integration with GeM; improved navigation; better usage on tablets and smartphones; and an updated look and feel. Legal Services In addition, the first meeting of the new Tender Working Party for Legal Services was held on 17 January, with representation from Institute of Cancer research, British Library and British Council. a separate pre-meeting was held with David addington (National Portrait Gallery) and anthony Latham and it was agreed that anthony (Science Museum Group) would also participate in the Tender Working Party, in representation of GLaM Members. The tender process is likely to be undertaken in accordance with the legislation applicable to Part B services under the current regulations (still an option available to us until the new regulations are passed in English law, and the approach used by aPUC on their framework). The new agreement is scheduled for commencement on 1 august 2014. Temporary agency Staff The tender for the new LUPC Temporary Staff framework is now at tender evaluation stage and is on course to be awarded ready for a start date of 1 March 2014 (when the existing agreement expires). Tender responses were received from 19 of the 20 shortlisted bidders, with between four and seven bidders in each lot. Website LUPC Conference 2014 all 51 stands at LUPC’s Conference & Exhibition are now booked, a waiting list has been set up. Selvan Govender, CEO of South african hE purchasing consortium Purco Sa, will be our second keynote speaker. Full programme now confirmed. Spend Surgeries Categorisation of Members spend data for 2012-13 has been completed and logins for the new spend analysis software for Members will be issued soon. Scope 3 carbon emissions reports will be completed and sent to Members in February, when work will begin on 2012-13 Spend and Savings reports. (Correct as of 31 January 2014) Full details of all agreements open to LUPC Members are available at www.lupc.ac.uk The full list of framework lots is as follows: Lot 1: General clerical and administrative staff Lot 2: Professional staff (including hr, Finance, Procurement) Lot 3: IT staff Lot 4: Operational staff (including cooks, cleaners, security staff) Lot 5: retail staff (including front-of-house staff) Lot 6: One-stop-shop and payroll service Lot 7: administration of direct temping system. occupational Health Following the conclusion of the standstill period on 23 December, LUPC’s new framework agreement for Occupational health commenced on 21 January. Full details are now on GeM. a number of launch activities are now being undertaken, including: announcements to LUPC Members (and, in the case of Lot 5, to Members of SUPC, NEUPC and NWUPC); sharing of the Buyer’s Guide via GeM; meetings with interested institutions; planning of a launch event (to be run jointly with the upcoming Temporary Staff framework); and press releases to relevant media. Implementation meetings were scheduled with the framework providers for early February. TraVEL Business Travel The Tender Working Group met on 10 December and agreed on the future agreement scope. The next meeting was arranged for 18 February. The basic tender support terms of reference have been drafted and process started. LUPC also met with Barrington’s International about airlines route Deals phases 1 and 2. Taxi Services This agreement commenced on 1 December and was awarded to five suppliers across three lots. 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Sykes & Son entered a three-year contract for planned and reactive maintenance across three college campuses of Barnet & Southgate College in late 2012. One challenge has been to transfer the redCare service to monitor the alarm systems; this has been a difficult transition due to there being numerous contracts in place with different companies. We had to consolidate all of the information together, which then required permissions from the College to instigate the changeover. Working with the Estates team we engaged our specialist contractor to assist them and us in making the transfers as easy as possible. by focusing on open lines of communication, regular interaction and going above and beyond to ensure client satisfaction. Our Director attended the first contract meeting to demonstrate the commitment of the entire Sykes team in delivering the contract to the highest of standards and regularly attends meetings to keep continuity. Our philosophy is to build relationships with all of our clients and, in this instance, we were very mindful that the new contract came very quickly after the joining of the two colleges. We have been keen to demonstrate that we are here to work together and deliver a solution that will give the College flexibility and free up staff to concentrate on other aspects of the College’s estate management. “We are here to work together and free up staff to concentrate on other aspects of the College’s estate management.” The contract as a whole is an innovative approach to service delivery; it provides a single point of contact and single invoicing source for the College, saving on time and costs of administration. There have inevitably been crossovers where existing contracts were running at the same time as our contract had started, but we have worked with the Estates team and have mobilised and entered into steady-state with the minimum of issues or fuss. We have entered into dialogue and built relationships very quickly, and have made our team available to assist wherever possible, especially at Southgate where the Estates Officer was new to the role and from a non-technical background. We assisted her with technical matters and helped her to acclimatise to the job. Indeed, we always believe in working together and building strong relationships Sykes were established in 1759 and remain London’s oldest independent building contractor. We have a number of clients to whom we provide the full scope of works, from routine maintenance and repairs through to major design and build projects. as an approved supplier to the LUPC Estates Maintenance Services agreement - for Lot 1 ‘Fabric Maintenance’ and Lot 6 ‘Fabric and M&E Maintenance ‘One-Stop-Shop’ - we have completed projects for clients such as Institute of Education, Trinity Laban Conservatoire of Music & Drama and London School of hygiene & Tropical Medicine. The buyer’s view “This is the first time that Barnet and Southgate College has used a framework maintenance contract across a multi-site. The merged College inherited some legacy contracts which required integrating with the contract award to Sykes & Son. another challenge was due mainly in part to the non-familiarisation of all the services by new/relocated members of staff. Going forward, the College envisages appropriate cascading/knowledge transfer of the services on offer by Sykes & Son to appropriate members of staff, thereby enabling maximum benefit to be gained from the LUPC Fabric & M&E maintenance contract.” Karim Meghani, Procurement Manager, Barnet & Southgate College. LUPC’s multi-supplier Estates Maintenance Services agreement includes six lots: Fabric Maintenance; M&E Maintenance; Lift Maintenance; Asbestos Management; Water Management; Fabric and M&E ‘One-Stop-Shop’. For more information visit www.lupc.ac.uk or contact Sheena Lanagan, [email protected]; 020 7664 4837. London Universities Purchasing Consortium March 2014 9 1557 LUPC LINKED March 14 4_Layout 1 18/03/2014 17:27 Page 10 FEaTUrES are you EU ready? Martin Vincent gives us a sneak peak at the new EU Directive. On the 15 January 2014 a new procurement Directive, replacing what is known as the “classic” procurement directive (18/2004), was approved by the European Parliament. The final step will be for the Parliament to negotiate the necessary regulation with the Council in the coming few weeks, after which date the UK will have 24 months to implement the changes into national law. This article highlights some of the changes to the current regime that purchasers from across LUPC’s membership can expect. Contracts Definition of procurement This will catch more activity – for example, more development agreement – as the new Directive states that the resultant works do not have to be intended for a public purpose. “Disaggregation” is similarly dealt with, with calculations related to the thresholds now being related to an entirety of works, supplies and/or services, even if purchased through different contracts, constituting a single procurement if the contracts are part of one single “project”. International trade EU member states may restrict the market access of third country suppliers only by means of measures provided for in the regulation or relevant EU law, and only after a Commission investigation has found a "lack of substantial reciprocity" by the third country concerned. “Public Law” as many know, higher education institutions are caught by the current regulations 10 because they are classed as “bodies governed by public law”. This definition has been amended. It is now clarified as "a body which operates in normal market conditions, aims to make a profit, and bears the losses resulting from the exercise of its activity”. The end of the “Part B”? The Directive no longer distinguishes between Part a and Part B services. There is a higher threshold for a subset of services (looking a lot like Part B in disguise) that the UK will have to devise a “lighter touch” regime for. “The Directive no longer distinguishes between Part A and Part B services” relations between public authorities The Directive codifies the Teckal case law on "in-house" procurement and the hamburg Waste exemption. It provides that a contract awarded by a contracting authority to another legal person shall fall outside the scope of the Directive where the following cumulative conditions are fulfilled: • the contracting authority exercises over the legal person concerned a control which is similar to that which it exercises over its own departments; • at least 80% of the activities of that entity are carried out for the controlling contracting authority or for other legal persons controlled by that contracting authority; and London Universities Purchasing Consortium March 2014 • there is no private participation in the controlled legal person. Where the collaborative venture is contractually based, the conditions are that: • there is a genuine co-operation between the participating contracting authorities aimed at carrying out jointly their public service tasks; • the same “80% rule” as for the Teckal exemption; • there is no “profit” or “margin” between the participants, other than those corresponding to the reimbursement of actual costs of the works, services or supplies. This will include bans on “management fees”; and • again, no private participation is allowed. The procedures Member states may, subject to certain conditions, allow the following procedures: The competitive procedure with negotiation Likely to only be available in certain circumstances. There are safeguards to protect against discrimination and unfair treatment during the procedure (for example, in relation to disclosure of information). In addition, contracting authorities must specify the subject matter of the contract, the award criteria and the minimum requirements at the time of publication. Every tenderer must be given the possibility to submit a final tender. 1557 LUPC LINKED March 14 4_Layout 1 18/03/2014 17:27 Page 11 FEaTUrES The innovation partnership In innovation partnerships, any economic operator may submit a request to participate in response to a contract notice with a view to establishing a structured partnership for the development of an innovative product, service or works and the subsequent purchase of the resulting supplies, services or works. This is provided that they correspond to the agreed performance levels and costs. The partnership shall be structured in successive stages following the sequence of steps in the research and innovation process. This sounds like an expensive and time-consuming process and is likely to be reserved for larger, longer tem deals. award The criteria for the award of contracts will be the most economically advantageous tender or the lowest cost (rather than the lowest price). Costs may be assessed on the basis of the price only or using a cost-effectiveness approach, such as a life-cycle costing approach. The technical specifications may refer to all factors directly linked to the production process. The production process is also listed as an award criteria. however, this must only refer to aspects of the production process which are closely related to the goods or service purchased. Contracting authorities may require that works, supplies or services bear specific labels certifying environmental, social or other characteristics, provided that they accept equivalent labels. The certification schemes for such labels must concern characteristics linked to the subject-matter of the contract and be set by official bodies. “Contracting authorities will need to have a reason not to divide contracts into lots to make them more accessible to SMEs” a contracting authority will also be able to exclude economic operators from the procedure if it identifies infringements of obligations in established EU law, in the field of social, labour or environmental law or of international labour law provisions. Modification of contracts There are new provisions relating to the modification of contracts during their term to clarify the law in this area. Substantial modifications (not allowed) include the replacement of the contractual partner, the introduction of new conditions, the extension of the scope, and changes to the economic balance of the contract in favour of the contractor. a modification shall not be considered to be substantial where its value does not exceed the thresholds and where it is below 15% of the price of the initial contract (works) or 10% of the price of the initial contract (services and supplies). This is provided that the modification does not alter the overall nature of the contract or is over the relevant threshold value in and of itself. Better access to the market for SMEs and start-ups Contracting authorities will accept self-declarations as preliminary evidence that candidates and tenderers are not excluded, meet the selection criteria, and meet the objective rules and criteria that have been set out. Contracting authorities will need to have a reason not to divide contracts into lots to make them more accessible to SMEs. authorities will also be limited to those criteria "that are appropriate to ensure that a candidate or tenderer has the ... capacities and ... abilities to perform the contract to be awarded". For example, contracting authorities will not be allowed to require economic operators to have a minimum turnover exceeding two times the estimated contract value. Martin Vincent is Partner at Weightmans LLP, one of the providers to LUPC’s Legal Services agreement. London Universities Purchasing Consortium March 2014 11 1557 LUPC LINKED March 14 4_Layout 1 18/03/2014 17:27 Page 12 Buying local FEaTUrES David Mcalpine explains how public sector procurement can be used to support local economies. Over recent years there has been increasing interest around building more resilient ‘local’ communities and economies, particularly small and medium sized enterprises (SMEs). This stems partly from public opinion and reactions against the increasing centralisation of government and globalisation of business, and partly from a recognition of the practical benefits that can accrue to local communities by retaining as much wealth and economic activity (jobs, contracts etc) as possible within the local area. at the same time there is growing evidence that many large, public and private sector organisations do want to increase their engagement with and use of local SMEs, where they have often lacked the internal will, knowledge and resources to take up this challenge in the past. In London, there is a major local procurement initiative called Supply Cross river 2 which is helping to make this happen. The Supply Cross river programme is a local procurement initiative that aims to help large organisations meet their local procurement objectives. It was founded in 2009 by the Cross river Partnership, which is hosted by Westminster City Council. It now covers nine boroughs across London on both sides of the river. It is 50% funded by the European regional Development Fund and match funded by the participating councils. The purpose of the programme is to divert more spending by large employers and contractors working on major developments into the local economy, in order to foster local business growth and create jobs. It is designed to assist small and medium size businesses to access opportunities in their local area and to improve their chances of winning tenders through training and events. There are a number of mechanisms whereby public sector bodies can embed the use of the local supply chain into their procurement. Many local authorities in London now include a local procurement obligation, along with local employment, in their Section 106 planning agreements, both during and after construction. This is relevant to Linked readers in so far as they may find that local procurement obligations are included in their s106 planning agreement when applying for planning permission. It’s certainly possible to obtain local procurement benefits from contracts above the EU threshold. This approach involves obtaining local procurement, among other benefits, from first tier contractors. It is a common misunderstanding that the EU rules prevent the use of social clauses being drafted into contracts. In Buying Social: A guide to taking account of the social 12 London Universities Purchasing Consortium March 2014 considerations in public procurement, the EU explains that social clauses can be included as social specifications and contract performance conditions. Public bodies can decide, where appropriate, to draft community benefits into the technical specifications complete with KPIs, including requirements to make sub-contracts accessible to local businesses. This has been successfully achieved by many local authorities most notably Birmingham, Camden, Islington, Croydon, Southwark and Lambeth. For example, projects to increase energy efficiency for social housing, which are funded through the Energy Company Obligation, attract high levels of local procurement from building contractors bidding for such work, often ranging from 60-90%. There are other financial incentives such as the renewable heat Incentive, as well as Green Deal, which apply to non-residential buildings. The Public Services (Social Value) act (2012) in the UK adds a legal obligation to consider the economic, social and environmental value that a procurement of services might bring to the local area and how these should be secured. Supply Cross river 2 can advise public bodies on the best ways of legitimately embedding local procurement into their contracts with larger suppliers, frameworks etc. It also has a strong technical offer through the SME members in construction-related and low carbon building retrofitting, as well as members covering a wide range of other sectors. David Mcalpine is head of Buyer Engagement for the Supply Cross river 2 local procurement programme, [email protected]; www.supplycrossriver.co.uk 1557 LUPC LINKED March 14 4_Layout 1 18/03/2014 17:27 Page 13 Socially responsible IT purchasing FEaTUrES Jim Cranshaw from People & Planet discusses how a new organisation can help buyers source more ethical ICT supply chains. In 2010 a series of 14 suicides at Foxconn factories in China drew the world's attention to conditions for workers in the electronics industry. almost all of these deaths were workers no older than the students at London’s universities. Producing for well-known big brands that supply the UK and European market, along with most of the public sector, there were allegations that workers were working in conditions that included ritual humiliations in front of colleagues, a complete denial of freedom of association, and shifts that sometimes lasted longer than 24 hours straight. Universities, health sector organisations and local governments are large-scale consumers of electronics products such as computers, laptops, mobile phones, tablets and other telecommunication equipment, not forgetting printers, copiers and servers. across Europe, €94 billion is spent on ICT each year, and the UK is one of the larger buyers, with €18 billion spent in the last year for which we have statistics (see more on page 19). In this context a new initiative, Electronics Watch, aims to enable the public sector to use the huge, but largely untapped power of public purchasing to improve conditions and lives in the factories making electronics products for our universities, cultural institutions and other bodies. Increasingly public sector organisations across Europe have adopted socially responsible public procurement policies. This in itself is not enough, however. Even after policies or standards are adopted and required by purchasers, the next challenge is to verify that those standards are in fact being met. Public purchasers are frequently unable to manage conditions in their supply chains, because they do not have the resources or expertise to investigate and monitor factories in other parts of the world. Ultimately this means a risk to the public institution, a policy that goes unfulfilled, and particularly a risk to the lives and livelihoods of people in the supply chains. responding to this need, Electronics Watch is a new organisation created to monitor and reform the conditions of workers in factories making electronics products for the European public sector. Funded by the European Commission, and spearheaded by a coalition of 47 public sector organisations, NGOs, experts and unions from across the world, the initiative aims to provide the missing link in public sector policy on socially responsible procurement. They aim to act as the 'eyes and ears' of public sector organisations on the ground, in the regions where their ICT products are made. Electronics Watch brings together public sector buyers and local monitoring organisations. affiliated public sector buyers will get up-to-date information about their suppliers, monitoring of local working conditions and structured ways of starting to reform conditions for workers in their electronics supply chains. Electronics Watch will start monitoring operations in 2015, with a first group of 60 public sector buyers from across Europe. an Informal advisory Group (IaG) has been set up, and is divided into three sub-groups as follows: Southern Partners and Monitoring Organisations; Public Sector Organisations; and NGOs, Experts and Unions. all members of the groups are encouraged to actively participate in constructively scrutinising the formation of the new consortium. We are receiving ongoing interest for involvement as a member of the IaG and are encouraging applications from organisations who wish to collaborate. Similarly, Electronics Watch has created an opportunity for 25 public sector organisations to affiliate as Founding Members. Organisations across Europe have already started joining. This is an opportunity to shape the future of sustainable and socially responsible public procurement. We are committed to a future where the human rights of electronics workers are no longer threatened and institutional consumers can feel secure they are not contributing towards the suffering of others. We hope that some of the readers of Linked will join us on our journey. For more information contact Jim Cranshaw, People & Planet, 01865 264180, [email protected] or visit electronicswatch.org London Universities Purchasing Consortium March 2014 13 1557 LUPC LINKED March 14 4_Layout 1 18/03/2014 17:27 Page 14 Student digs meet design FEaTUrES The student accommodation sector is one of the best performing asset classes in the property world. Private student accommodation providers are seeking to maximise returns by raising students’ expectations. The performance of student property over the last few years, in spite of a rise in university fees and living costs, has been exceptional. according to James Pullan, head of Student Property at Knight Frank, student property “has outperformed every other commercial property class.” James believes that this is in part down to the rise in student fees, which prompts “a ‘flight to quality’ by students.” But despite a significant uplift in the number of people applying for tertiary education, there is still a structural undersupply of purpose-built student accommodation in the UK. It is this undersupply which makes the sector so attractive to the nouveaux generation of student accommodation providers, who aim to please with their design-led schemes. So, gone are the days of students sleeping on broken mattresses or doing their own redecorating; good interiors and quality furnishing are now vital. Landlords are finding that students demand higher quality properties than they have in the past and good furnishing has become more important. Of all the asset classes in the property sector, I would say that student accommodation 14 has the greatest need for furnishing. Students simply will not rent a property that is unfurnished. This is no surprise in a market where the tenancies are shorter and the tenants are poorer. and even if students were to buy furniture, the thought of having to pay for removal costs after they graduate is the last thing on their mind. But it is the quality of furniture that the new providers are asking for which surprises. Whereas in the past landlords were content providing basic furniture, the landlords that are approaching us now want high quality furnishings. They see it as a key differentiator that will enable them to generate higher returns. at PeelMount, we’re receiving an increasing number of requests for designled furnishing. There is a bank of new student accommodation providers who consider design to be important. For example, we are involved in a design-led project up in Scotland called Tramworks by Fresh Student Living, they are a growing provider with three or four projects on the go. Most of the new players see design as a key selling point, and accommodation is becoming really trendy, finished almost like a city apartment. and the providers are changing the rents to go with it. New design-led accommodation is equally becoming a lifestyle choice for students, London Universities Purchasing Consortium March 2014 McColl Productions Ltd; Tramworks development. with many now choosing between private student accommodation providers and university halls of residence. at the moment, the majority of first year students still live in university halls of residence. For second and third year students, however, there is certainly a trend away from hMOs to purpose-built private student accommodation. a lot of the larger private blocks that we see will have a gym, a games room; they might even have a cinema and a bar. The students that live there are getting a campus experience and are quite happy to spend more for quality accommodation that has all of the facilities to go with it. Many universities are struggling to invest in student accommodation, opening the door for increased private sector involvement. But design-led, high-quality student accommodation is now an expectation as fees rise, and provides a competitive edge to an institution’s overall student experience. Martin Bartlett is Managing Director at PeelMount, a specialist universities furnishing contractor that recently merged with David Phillips. It is one of the approved suppliers to the consortia agreements for Soft Furnishings and White Goods. 1557 LUPC LINKED March 14 4_Layout 1 18/03/2014 17:27 Page 15 LUPC IS AGAIN HOSTING A FREE CONFERENCE FOR OUR MEMBERS... CONFERENCE 2014 CONFERENCE CONFEREN CE 2014 For m ore informa tion, and to book your free place at at LUPC’s LUPC’s For more information, Conference 2014 visit www .lupc.ac.uk/conference2014 www.lupc.ac.uk/conference2014 YOUR IT PARTNER FOR HIGHER EDUCATION European Electronique is proud to be a supplier partner to the HE sector. Founded over 2 decades ago, we are a market leader in the provision of innovative and exciting IC CT solutions and can provide an array of products and services through many of the main frameworks including NDNA, NECCS, NSSA and NEPA. Contact our dedicated Higher Education sales team for further information or visit us at any of our HE events. Visit www.euroele.com for details of when and where. European Electronique Ltd Forward House Oaskfields Industrial Estate Eynsham, Oxford, OX29 4T 4TT 01865 883 300 European Electronique is now live on the NDNA w Toshiba. For further information please visit our portal at ndna.eeshoponline.com, or contact a member of our Higher Education sales team. 5 YEAR WA WARRANTY RRANTY AS STANDARD STANDARD We are pleased to offer extended 5 year warranties on the Toshiba notebook range as standard*. Visit us at ndna.eeshoponline.com, alternatively call the sales team on 01865 883 300 or e-mail [email protected] for further information and to request a price list. * Terms and conditions apply London Universities Purchasing Consortium March 2014 15 1557 LUPC LINKED March 14 4_Layout 1 18/03/2014 17:27 Page 16 Kit out your students for less than £40 each Arco is an approved supplier to the London Universities Purchasing Consortium (LUPC) Watford Park Royal Brentford Heathrow Basildon Stratford Orpington For further information contact: Georgina Want Arco Limited 16 Colonial Way, Watford, WD24 4WG Tel: 01923 204141 e-mail: [email protected] “We’ve got 7 shop’s in your region” FFor or further further information information contact: contact: CityFleet Networks C ityFleet N etwork s LLimited imited Woodfield Road, 7W oodf ield R o ad, W9 2BA LLondon, ondon, W 92 BA Tel:l: 0 0207 908 0345 Te 207 9 08 0 345 Email: E mail: [email protected] upc@cit y f leet.co.uk www.cityfleet.co.uk w w w.city fleet.co.uk gho the UK D Driving riving ser service vice thr throughout oughout and executive executive ccar C CityFleet it yFleet o owns wns aand nd o operates perates llicensed icensed ttaxi axi and ar sservices er vices tthroughout hroughout tthe UK. he UK . been selected selected as as an an LLUPC W We e aare re p pleased leased tto o aannounce nnounce tthat hat w we eh have ave been UPC fr framework amework ssupplier upplier ffe er aallll m hance to to take take advantage advantage o aand nd w would ould llike ike tto oo offer members embers tthe he cchance off tthe he d discounted iscounted rrates ates tandards. an and d hi high gh sservice er vice sstandards. 16 London Universities Purchasing Consortium March 2014 1 $/ ('8& $7 1$ 1 $7 ,2 ,2 1557 LUPC LINKED March 14 4_Layout 1 18/03/2014 17:28 Page 17 17 / ,1 Label your workload. Unclutter your mind. Contact your Brother approved NEPA - LUPC reseller ( 35 7 (5 ( $*5( 0 LUPC MEMBERS FREE 3-YEAR WARRANTY* For 25 years our labels have helped order the chaos of the workplace, allowing people to do the best work with a clear head. Labels are powerful. 0845 894 9367 01628 403 360 0115 846 4999 [email protected] [email protected] [email protected] *Terms and conditions apply London Universities Purchasing Consortium March 2014 17 1557 LUPC LINKED March 14 4_Layout 1 18/03/2014 17:28 Page 18 MEMBEr INTErVIEW Let’s talk… This issue, we talk to Mitch Dalgleish, head of Procurement at the University of Westminster How long have you worked at the University of Westminster? 18 months. How did you get into procurement? In the late ‘80s I got a temporary job as a clerical officer in the Purchasing section of the old housing Corporation. It was supposed to be for three months but I ended up as Procurement Manager and stayed there for about 10 years. What do you most enjoy about your job? Procurement processes are still a bit of a mystery to many colleagues so there’s still quite a lot of advising to do. I’ve had many lively discussions about why compliance in procurement is so important. It sometimes feels like a bit of a crusade but I really enjoy those discussions. What’s the most difficult aspect? The above mentioned discussions! I often find myself empathising with customers when a prescriptive procurement mechanism appears on the surface to be more of a hindrance than a help. But the process of clarifying helps me to reaffirm the fact that I actually believe in what I do. If you weren’t in procurement, what would you be doing? I would probably be sitting with my family on a beach-side restaurant on the east coast of Korea eating seafood and kimchi with some ice cold soju and at the same time I would be writing the words and music to my latest West End musical. But I haven’t really thought about it. What’s the most interesting item or service you’ve had to buy? When President George W. Bush visited the US Embassy in London, I was asked to buy a sheet of bullet proof glass for his room. On the same trip, Secretary of State Condoleezza rice asked for a coffee maker for her room. The University of Westminster is a member of LUPC – what do you think have been the main benefits of joining the consortium? We have made major savings through our use of LUPC’s collaborative agreements. This has become increasingly important with respect to targets set in the Diamond report. But the general spirit of collaboration at the LUPC brings many other benefits as the Members work together on a united front to resolve various issues. The value of this collaborative spirit cannot be overstated. There are also great networking opportunities at the LUPC conferences which are always extremely informative and well-run. and they also put on an excellent Christmas Lunch. 18 London Universities Purchasing Consortium March 2014 What are the key challenges ahead for your institution? I don’t think we are completely unique in the challenges we face. We need to make ourselves even more attractive to students and continue to provide them with excellent value for money. Procurement has a major role to play in that respect. I am particularly interested in how strategic procurement can not only achieve value for money through expenditure, but also directly assist the university in offering value for money to students, through its teaching. What achievement are you most proud of? Bringing up my two daughters. Fancy being our next Member interview? Contact: [email protected] 1557 LUPC LINKED March 14 4_Layout 1 18/03/2014 17:28 Page 19 FOCUS ON how ethical are IT supply chains? Electronics Watch, a new organisation created to monitor and reform the conditions of workers in factories making electronics products for the European public sector, sets out the challenge. State of the market The public sector buys one in five computers in Europe and the UK public sector was the largest IT buyer in Europe in 2010, spending approximately €18 billion per year. 75% of the multi-billion mobile communications industry is in the hands of just five companies (Motorola, SonyEricsson, Nokia, Samsung and LG). Working conditions It is estimated that 50% of the current labour force in many electronics factories consists of contract workers with less legal protection and security, and at times even up to 90% of the workforce. In the Philippines, Thailand and China working hours can run to 12-hour working days with limited break times, and weeks without a day off. State of the market Environment In 2010, 18 workers, none older than 25, attempted suicide at Foxconn factories. In Europe, export of waste from electrical and electronic equipment (WEEE) to developing countries is banned according to European legislation. Despite this regulation, 75% of European e-waste is unaccounted for. It may cost €10 to recycle a computer in Europe, but it can be taken apart by Indian informal waste workers for a just €1.50. an estimated 10 to 20% of discarded computers in hong Kong go to landfills, potentially leaching toxic chemicals into the environment. For more information on improving your electronics supply chain contact Jim Cranshaw, People & Planet, 01865 264180, [email protected] or visit electronicswatch.org London Universities Purchasing Consortium March 2014 19 1557 LUPC LINKED March 14 4_Layout 1 18/03/2014 17:28 Page 20
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