Global Head of Data Center Network Operations

Unser Kunde ist einer der führenden IT-Technologiekonzerne. Multinationale Konzerne
zählen zu seinen Kunden.
Zum nächstmöglichen Zeitpunkt besteht die Perspektive für einen erfahrenen
Global Head of Data Center Network Operations
m/w
The Global IT Operation is responsible for IT operations for multi-national corporations. It operates
a global infrastructure of data centers, servers and applications.
The Global Delivery Unit Dynamic Platform Services is responsible for delivering shared platform
services from the IT Operation House standard portfolio for the open systems and mainframe world
of their customers as well as for assuring automation and fastness of the operational processes.
The shared services include the platforms Appcom, Mainframe, Storage/Back-up, Net and GNU
Compiler Collection (GCC).
The Global Head of Data Center Network Operations is responsible for the global operations of predefined ICT products at the highest quality level for the lowest cost.
Your responsibilities
•
Responsible for all global data centers and cross-location network services including: Firewall
services and Security, Load balancer services, operation of DWDM connectivity between data
centers, operation of data center backbone, operation of WAN service area, Internet peering
and upstream services, network project support, design of functional concepts for data center
network installations and data center network consulting services.
•
Drive profitability and margin by improving operational efficiencies, continuous process
improvement, standardization, capacity utilization and availability.
•
Act as a trusted advisor to customers, top management and colleagues.
•
Take responsibility to plan budget, track and compare actual spending, carefully manage scope
and facilitate budget decisions.
•
Take responsibility for performance monitoring and cost control.
•
Work closely with customers to facilitate management decision for options for going forward.
•
Define, set global target values and manage performance towards operational Service Level
Agreements and Key Performance Indicators.
•
Take responsibility to engage all relevant units. Work in an international team with distributed
organizations. Develop and lead the right international skill set together with local business
units and global service hubs
•
The purpose of this role is to achieve fulfillment of Service Level Agreements, quality
improvement, customer satisfaction and cost reduction.
•
Success in this role is measured by customer satisfaction score, budget achievement, achieving
partially quantitative project objectives and service level achievement.
Your profile
•
Minimum of 8-12 years track record in a large, multi-national Information Technology
organization with an emphasis on operating data center and cross-location data center
network services, including consulting services and conceptual design for highly complex
global data center network installations.
•
Proven track record in a similar position, supported by management and customer
references.
•
Successful engagement with customers, specifically Senior Management and IT
Management.
•
Broad knowledge of IT and Telecommunication industry, market, trends, technologies and
key players.
•
Strong knowledge of IT Operations trends and market situation.
•
Excellent abilities designing, delivering, maintaining and operating infrastructure services for
global world-class organizations.
•
Strong capabilities and successful application of methods like PMI or similar Project
Management, IT Architecture, ITIL, Quality Management (e.g.: Six Sigma) and Process
Management.
•
Strong track record of presenting to Top Management groups at Board meetings or at
Conferences and not only as a speaker but also as main facilitator.
•
Strong track record working in virtual settings across globally distributed teams.
•
Pragmatic - balanced approach to management combining strategic planning, operational
excellence and flawless execution.
•
Consensus-building - capable of utilizing strong interpersonal, verbal, presentation and
writing skills to successfully interact with subordinates, colleagues, and executive
management.
•
Overcoming barriers - track record as a leader with high business impact, strong negotiation
skills, as well as sound diplomatic skills, smart and nice.
•
Results Driven - confident, thrives on hard work and consistent challenge, and is quick on
his/her feet. Monitors quantitative progress measures and acts quickly on deviations from
plan.
•
Global - International experience with the necessary cultural awareness and respect.
Preferred to have extensive hands-on management experience in a multi-national
environment.
•
The position requires the willingness to travel (internationally) on a frequent basis,
i.e. on average 3 days per week.
•
Candidates need to be fluent in English and German.
•
University degree, ideally in one of the following fields: computer science, business,
management and engineering.
Ihre Perspektiven
Es erwartet Sie ein sehr anspruchsvoller Verantwortungsbereich mit einem hohen
gestalterischen Aspekt. Ebenso ein breites Spektrum individueller Bildungs- und
Entwicklungsmöglichkeiten mit verschiedenen Entwicklungsprogrammen, zur
Förderung Ihrer Fach- und Führungskarriere.
Wenn Sie sich in dem beschriebenen Aufgabenfeld wiederfinden und die Zukunft
des Unternehmens mitgestalten wollen, dann würden wir gerne mit Ihnen ins
Gespräch kommen.
Ihr Bewerbungsunterlagen senden Sie bitte unter der Kennziffer 91 12 34 an:
[email protected]
Nach Eingang werden wir kurzfristig wieder auf Sie zukommen.
Für Rückfragen können Sie gerne vertraulich auf Herrn Horst Bieber telefonisch
>0174/34 66 007< zukommen.
Düsseldorf, im März 2016

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