Niels Zijderveld – Guidewire

17 September 2014
AM Innosurance
De belangrijkst databron is natuurlijk
de klant zelf
Niels Zijderveld
Sales Director North Europe
Agenda
• Over Guidewire
• Interne en Externe Data
• Connect, Curate, Appify
• Toepassings voorbeeld
• Conclusie
5
Wie zijn wij?
To build software products that transform
the global P&C insurance industry
…and to ensure that every customer
succeeds in the journey
© Guidewire Software, Inc. All rights reserved. Do not distribute without permission.
6
InsuranceSuite
PolicyCenter
Mobile &
Portals
Live
BillingCenter
ClaimCenter
Data Management
DataHub
© Guidewire Software, Inc. All rights reserved. Do not distribute without permission.
InfoCenter
7
European Customers
FINLAND
Beazley
BELGIUM
RUSSIA
UK
GERMANY
Switzerland
FRANCE
ITALY
© Guidewire Software, Inc. All rights reserved. Do not distribute without permission.
POLAND
8
© Guidewire Software, Inc. All rights reserved. Do not distribute without permission.
9
European Customers
FINLAND
Beazley
BELGIUM
RUSSIA
UK
GERMANY
Switzerland
FRANCE
ITALY
© Guidewire Software, Inc. All rights reserved. Do not distribute without permission.
POLAND
10
There for you video
© Guidewire Software, Inc. All rights reserved. Do not distribute without permission.
Interne en Externe Data
Data uitdagingen
010110010110111101110101001000000110101001110101011100110111010000100000011011000110111101110011011
101000010000001010100011010000110010100100000010001110110000101101101011001010010111001011001011011
110111010100100000011010100111010101110011011101000010000001101100011011110111001101110100001000000
101010001101000011001010010000001000111011000010110110101100101001011100101100101101111011101010010
000001101010011101010111001101110100001000000110110001101111011100110111010000100000010101000110100
001100101001000000100011101100001011011010110010100101110010110010110111101110101001000000110101001
110101011100110111010000100000011011000110111101110011011101000010000001010100011010000110010100100
000010001110110000101101101011001010010111001011001011011110111010100100000011010100111010101110011
011101000010000001101100011011110111001101110100001000000101010001101000011001010010000001000111011
000010110110101100101001011100101100101101111011101010010000001101010011101010111001101110100001000
000110110001101111011100110111010000100000010101000110100001100101001000000100011101100001011011010
110010100101110010110010110111101110101001000000110101001110101011100110111010000100000011011000110
111101110011011101000010000001010100011010000110010100100000010001110110000101101101011001010010111
001011001011011110111010100100000011010100111010101110011011101000010000001101100011011110111001101
110100001000000101010001101000011001010010000001000111011000010110110101100101001011100101100101101
111011101010010000001101010011101010111001101110100001000000110110001101111011100110111010000100000
010101000110100001100101001000000100011101100001011011010110010100101110010110010110111101110101001
000000110101001110101011100110111010000100000011011000110111101110011011101000010000001010100011010
000110010100100000010001110110000101101101011001010010111001011001011011110111010100100000011010100
111010101110011011101000010000001101100011011110111001101110100001000000101010001101000011001010010
000001000111011000010110110101100101001011100101100101101111011101010010000001101010011101010111001
101110100001000000110110001101111011100110111010000100000010101000110100001100101001000000100011101
100001011011010110010100101110010110010110111101110101001000000110101001110101011100110111010000100
000011011000110111101110011011101000010000001010100011010000110010100100000010001110110000101101101
011001010010111001011001011011110111010100100000011010100111010101110011011101000010000001101100011
011110111001101110100001000000101010001101000011001010010000001000111011000010110110101100101001011
100101100101101111011101010010000001101010011101010111001101110100001000000110110001101111011100110
111010000100000010101000110100001100101001000000100011101100001011011010110010100101110010110010110
14
Intern vs Extern
Interne Data
Externe Data
Bronsystemen onder
controle van interne IT
Bron ‘systemen’ niet
gecontroleerd of geverifieerd
Meestal gestructureerde
data
Gestructureerd en
ongestructureerd
Hoge volumes
Oneindige volumes
Gemaakt door interne
processen
Gemaakt door nietverzekerings gerelateerd
activiteiten
© Guidewire Software, Inc. All rights reserved. Do not distribute without permission.
15
Interne versus Externe Informatie
MI-5
© Guidewire Software, Inc. All rights reserved. Do not distribute without permission.
MI-6
Connect, Curate, Appify
Verbind, Selecteer, Appify
19
Verbind
Verbind
Verminder integratie kosten
Selecteer
Miljarden externe data sets
<0.1% zijn relevant
Appify
Denk in toepassingen, niet in
data
meer dan tabellen en grafieken
© Guidewire Software, Inc. All rights reserved. Do not distribute without permission.
Guidewire
Live
Appify
Selecteer
20
Verbind - Wat maakt het mogelijk?
• Grote install base
• 1 industrie – schade
verzekeraars
• Gedeeld product en data
model
• Consistente en succesvolle
implementaties
Verzekering
systemen
© Guidewire Software, Inc. All rights reserved. Do not distribute without permission.
21
Verbind – instant on
On premise
core systems
© Guidewire Software, Inc. All rights reserved. Do not distribute without permission.
Compare
Before & After
Contrast
Claim Canvas
Catastrophe
MyAgents
Instant-on
hosted apps
23
De noodzaak van selectie
41.3k hits, 0.25 seconds
• Te veel
• Niet nuttig
• Niet makkelijk te
gebruiken
• Gratis vs. betaald
© Guidewire Software, Inc. All rights reserved. Do not distribute without permission.
24
Selectie voorbeeld: Windgegevens
• Tijdsperiode?
• Detaillering?
• Welke landen /
gebieden?
• Precisie?
• Toegankelijkheid?
• Kosten?
© Guidewire Software, Inc. All rights reserved. Do not distribute without permission.
26
Appify: van Data naar Inzicht
• Wie is de gebruiker?
• Wat voor beslissingen
proberen zij te nemen?
• Hoe de data te
visualiseren om het
begrip te vergroten.
© Guidewire Software, Inc. All rights reserved. Do not distribute without permission.
27
Appify: Guidewire Live
© Guidewire Software, Inc. All rights reserved. Do not distribute without permission.
Toepassings voorbeeld
29
Een voorbeeld – Calgary floods example
© Guidewire Software, Inc. All rights reserved. Do not distribute without permission.
Conclusie
33
De toekomst: Terug naar de kern
Uw kernprocessen
Inzichten van
(interne) data
DataHub
Out-of-the-box
first mile
integratie
InfoCenter
© Guidewire Software, Inc. All rights reserved. Do not distribute without permission.
PolicyCenter
PolicyCenter
BillingCenter
Inzichten van
(externe) data
ClaimCenter
Betere beslissingen
Meer automatisering
Embedded workflow
Instant-on
first mile
integratie
Live
Apps
Bedankt
Niels Zijderveld
[email protected]
0653856610
FAQ: Is my data secure?
No personal data
IP whitelisting
Secure data transmission (https)
Logins, roles & permissions
XSS / SQLi protection
Benchmarks require 3 companies
Averages of averages