1. Profile of Toyota Tsusho Corporation ■ Toyota Tsusho Corporation is a general trading company belonging to the Toyota group. ■ Number of employees: Unconsolidated: 3,187; Consolidated: 29,832 ■ Eight Divisions provided Administrative Division Automotive Division Global Strategic Integration Division Energy & Chemicals Division Metals Division Produce & Foodstuffs Division Machinery & Electronics Division Consumer Products Services & materials Division ■ The Produce & Foodstuffs Division has six departments. Food Safety Promotion Group Produce & Foodstuff Planning Dept. Produce & Foodstuff Business Dept. Feed & Oilseeds Dept. Foodstuff Dept. Produce Dept. Osaka Produce & Foodstuff Dept. ■ The Food Safety Promotion Group was established in March 2008. The group built a Food-Safety Administration System with a specialized institution to execute uniform management. 1 2. Demands and Trends of Japanese Consumer Consumer Demands Consumer Trends First, Safe and Reliable Quality (then, Reasonable Price if possible) ◆ Sensitive to origin indications → They are cautious about and avoid the countries where food accidents occur frequently. ◆ They catch food accident news quickly on the Internet. ◆ However, misinformation is included in the news about food safety on the Internet. → Provision of accurate information by government is also necessary. ◆Cautious about food that is too cheap 2 3. Causes of Major Food Accidents and countermeasures Japanese importers are annoyed with food accidents that unexpected agrichemicals or additives exceed the standard values or mixing of them is detected. <Major causes> <Preventive measures> (1) Drift causes detection of agrichemical not used ◆Physical protection in the fields ◆Confirm the agrichemical used in surrounding fields, and inspect it. (2) Agrichemical or additive is detected from raw material for which nonuse of them has been conditioned. ◆Check the farmer’s agrichemical feed status for thorough control. ◆Survey the items of our inspection rules. (3) The Japanese standard value of agriculture, etc. is exceeded due to lack of knowledge. ◆The change in Japanese standard value is notified timely. 3 4. Overview of Toyota Tsusho Food-Safety Administration System (1) ◆ Toyota Tsusho established a Food Safety Promotion Group in March 2008. ◆ The group concluded an operation contract with a specialized institution in October 2008 and built a Food-Safety Administration System. ◆ Toyota Tsusho uses this system to execute uniform management, including affiliated companies. ◆ The system is built on the following three control standards. Supplier selection control standards Supplier control standards In-house inspection control standards Supplier careful selection rules Material producer control rules Raw material acceptance control rules Production process control rules Product control rules In-house inspection rules Preliminary examination = Documentary examination Full examination = Auditing local plant Assess suppliers using a check sheet with approx. 200 items and decide pass-fail. Decide inspection items for each product type and execute inspection in Japan every month. (Omissible when inspected by suppliers) ・Agrichemicals used or medicines for animals ・Items that drift is assumed ・Infringement items in past 3 years ・Items that monitoring must be strengthened ・Real-time infringement case items 4 5. Overview of Toyota Tsusho Food-Safety Administration System (2) Food Safety Administration System OUTLINE Food Safety Administration System OUTLINE PDCA Cycle Control ①Supplier Selection Control Standard Place of Production Importer Responsibility First Inspection (Documents) PlaceA Final Audit We have to make products safety sure in this stage. Supplier PlaceB TOYOTA TSUSHO PlaceC Material Receiving Shipment Manufacturing Government Analysis Material Receiving Control Standard Farmer Control Standard Our Company Analysis Rule Product Control Standard ③Our Company Analysis Control Standard Manufacturing Process Control Standard Material Receiving Control Rule Farmer Control Rule Product Control Rule Manufacturing Process Control Rule Field Control Standard Ministry of Health labour and Welfare Main Analysis Rule Main Analysis Rule Main Analysis Re-Check Analysis ②Supplier Control Standard Place of Production Supplier Import TOYOTA TSUSHO Cutomer 5 6. Requests for Overseas Suppliers (1) <Requests> Control system aspects (1) BAD NEWS FIRST If any accident occurs in supplier plant, report it quickly for discussions. (2) Strictly observing safety control standards/rules Nonobservance of existing standards/rules is frequent. The system for confirming observance of rules is required. (3) Clarifying risk and countermeasures Risk assessment may be insufficient. It is necessary to clarify the risk and execute countermeasures. 6 7. Requests for Overseas Suppliers (2) <Requests> Concrete control aspects (4) Preventing drift in fields and controlling feed of medicines ◆ Enhance drift prevention measure. (strengthening physical protection and inspection) ◆ Thoroughly control feeding medicines into farm. (5) Strict raw material acceptance inspection ◆ The basic of food-safety administration is to control the safety of materials. ◆ Execute inspection during acceptance to guarantee safety. (6) Checking inspection method/accuracy ◆ The inspection results may differ between overseas countries and Japan. ◆ Preliminary confirmation of inspection method/accuracy is essential. 7
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