Your challenges Your needs ProactivePack

Added value
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Measures the
efficiency of event
management through
interactive, simple-tobuild reports
Lowers administration
costs through safe
delegation of duties for
DDA and calendar
management
Provides dashboards
to measure
operational efficiency
Automatic and
exhaustive
documentation of the
BPPM platform
Detection of
configuration
differences between
environments
Our customers
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A French
telecommunications
leader
A Belgian leader in
retail
A Luxembourg
financial services
company
Your challenges
Your IT Operations use BMC BPPM (TrueSight) or BEM.
Several tasks require the costly intervention of administrators, but they really should be assigned to operators
to minimize costs.
You need to generate event reports “on demand” in the fomat, timeframe and granularity that suits the
current situation.
The configuration of the platform is not correctly or not completely documented, which increases risk of failure
during migrations or production rollout.
Your needs
You want to generate, periodically or « on demand » clear and interactive reports on the events processed
by BPPM.
Operations want to measure the quality of event management through operational efficiency dashboards.
You want to delegate the edition of dynamic enrichment table contents to level 1 operators without installing
the BMC administration console.
You want to make sure that the documentation of your platform is up to date and that any change can be
detected and documented.
ProactivePack
ProactivePack runs within a web interface. It includes several modules, whose access can be restricted by
user or group.
Quick Queries
With the event reporting module you will be able to :
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Configure and generate very simply event reports,
querying transparently your cells (BEM/BPPM) or a
database (Oracle, MySQL, MS/SQL – not included).
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Build tabular, top N, bar, pie, ratio charts, gauges,
heatmaps and more.
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Generate interactive graphs – click on any zone of the
graph to view the underlying events.
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Combine multiple reports and graphs in meaningful
dashboards.
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Export event data to excel and other formats, schedule
sending email report URLs.
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Import events in a database (Oracle, MS/SQL, MySQL) for
long term reporting.
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Do all that from a simple, easy-to-use interface.
ProactivePack V1.3 datasheet
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DDA Modifier
The DDA Modifier module provides the following functionalities within
the web interface :
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Input assistance : drop-down list for input choices, including
for non-emurated fields and “LIST OF” fields.
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Input validation : Check if each slot value complies to a
regular expression.
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Secured read/write access by table and by user group.
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Import and export of table contents in CSV or XLS format.
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Management of dynamic enrichment tables (DDEN MATCH
TABLE).
Technical details
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Works on Linux and
Windows
Supports BPPM 8.6
and above, and BEM
7.4.
Integrates with Oracle,
MS SQL and MySQL
Interface I18N- EN/FR
Supports multiple
timezones
Integrates with
WebBem - a Webbased blackout
solution for
BEM/BPPM
The module also includes a « to do list » feature so that reminder
events are sent automatically to operators
Calendar
The calendar modules lets you :
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View & modify calendars in BPPM.
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List running, past, future calendars.
Documenter
The documenter module :
Contact us
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Documents configurations, Knowledge Base and event
management policies.
www.proactivepack.com
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Allows the visualization of information under different angles
(e.g. “Which rules use which slots” and “Which slots are used
in which rules”).
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Documents BPPM configurations.
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Documents users, groups, roles, collectors and local/remote
actions.
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Generates drift reports : what has changed since last time ?
What differs between environment A & B ?
[email protected]
+33 (0)1. 47.16.97.97
ProactivePack : On premise or using SaaS ?
Our solution can be deployed in your environment in a classical way, but is also available in SaaS mode. In
that mode the solution and its storage are hosted on our platforms.
Using ProactivePack in SaaS mode is by the way a great way to evaluate our solution before purchasing.
Check our web site for more details.
ProactivePack V1.3 datasheet
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