SenseME App User Guide

USER GUIDE
Haiku ® with SenseME ™
For iPhone®, iPod Touch®, & Android™
IMPORTANT SAFETY INSTRUCTIONS
CAUTION: This guide is intended to provide instructions for using the SenseME app. Consult the
installation guide included with the fan or device for important installation, operation, and safety
instructions.
CAUTION: Installation must be in accordance with the requirements specified in this installation manual
and with any additional requirements set forth by the National Electric Code (NEC), ANSI/NFPA 70-2011,
and all local codes. Code compliance is ultimately YOUR responsibility! Failure to comply with these codes
could result in personal injury or property damage.
CAUTION: Exercise caution and common sense when powering the fan. Do not connect the fan to a
damaged power source. Do not attempt to resolve electrical malfunctions or failures on your own.
CAUTION: The product warranty will not cover equipment damage or failure that is caused by improper
installation or operation.
Default Password: B1gA55Fans
Fan Models:
K3150-A2-XX-XX-02-C
S3150-A2-XX-XX-02-C
K3150-S0-XX-XX-02-C
S3150-S0-XX-XX-02-C
K3150-X2-XX-XX-02-C
S3150-X2-XX-XX-02-C
K3127-A2-XX-XX-02-C
S3127-A2-XX-XX-02-C
K3127-S0-XX-XX-02-C
S3127-S0-XX-XX-02-C
K3127-X2-XX-XX-02-C
S3127-X2-XX-XX-02-C
Updated to iOS app version 1.2 and Android app version 1.0.
May be protected by one or more patents listed at www.bigasssolutions.com/patents
Haiku is a trademark of Delta T Corporation, registered in the U.S. and/or other countries. The information
contained in this document is subject to change without notice.
iPhone mobile digital device, iPod mobile digital device, App StoreSM online store, and Safari application program
are trademarks of Apple Inc., registered in the U.S. and other countries. This document has not been authorized,
sponsored, or otherwise approved by Apple Inc.
Nest®, Nest® Learning Thermostat™ , and Nest Leaf Logo™ are trademarks or service marks of Nest Labs, Inc.,
registered in the U.S. and/or other countries.
Android is a trademark of Google Inc.
Google Play is a trademark of Google Inc.
The information contained in this document is subject to change without notice. For the most up-to-date information, see the online Haiku
with SenseME User Guide at http://www.bigassfans.com/onlineguides/senseme/haiku-senseme-user-guide.pdf
Contents
Getting Started��2
About Haiku® with SenseME™�� 2
Supported Devices�� 2
SenseME at a Glance�� 2
Installation and Setup Checklist�� 3
Downloading the SenseME App�� 3
Home Screen�� 3
Navigating the Controls�� 4
Setting up Your Fan��5
Connecting Your Fan�� 5
Grouping Fans�� 5
Viewing the App Settings�� 6
Viewing the Fan Configuration Details�� 6
Using the SenseME App��7
Basic Commands��7
Smart Mode�� 8
Motion Sensor�� 9
Wake-up Alarm and Gradual Awake��10
Whoosh® Mode��11
Scheduling��12
Nest Learning Thermostat�� 13
Connecting a Nest Thermostat��13
Adjusting the Nest Temperature Setting��13
Modifying Nest Settings��14
Troubleshooting�� 15
© 2014 DELTA T CORP.
HAIKU® WITH SENSEME™ BY BIG ASS FANS
HKU-INST-1-ENG-01_D
1
Getting Started
Thank you for your Haiku purchase and congratulations on your selection of an elegant, efficient, and costeffective way to stay cool! We are proud to assure you that the fan you have selected is backed by extensive
research, thorough testing, and quality manufacturing.
Please take a few moments to register your fan with us online at www.haikufan.com/warrantyregistration. If you
have any questions or comments, please contact Customer Service by visiting our website at
www.haikufan.com/service.
About Haiku with SenseME
No more pulling chains or rummaging through couch cushions for a remote. SenseME monitors environmental
conditions, senses occupancy, and learns user preferences to make speed adjustments. Now the world’s
quietest and most efficient ceiling fan is also the smartest.
Supported Devices
Haiku with SenseME is supported by iPhone® or iPod® mobile digital devices operating on iOS 7.1.2 or newer and
by mobile digital devices operating on Android™ 3.0 or newer. The app will unofficially run on an iPad™ in iPhone
compatibility mode.
SenseME at a Glance
Haiku with SenseME offers many operational features to give you control over the comfort level in your space.
Features with benefits
For feature setup and operating instructions, see the matching section in this guide.
Motion Sensor
Temperature
& Humidity
Sensor
When Smart Mode is enabled, the fan monitors room temperature and automatically
adjusts the speed to accommodate your ideal thermal comfort level.
Smart Mode
The fan remembers manual settings based on your personal preferences and
automatically adjusts fan speed based on temperature changes.
Light Control
Control your fan’s light using your mobile digital device. The light can also be
controlled using the Motion Sensor, Alarm, and the Scheduling feature.
Personalized
Schedule
Create a schedule for features to automatically adjust based upon your personal
preferences. The scheduling feature is most useful in regimented spaces where
occupancy schedules rarely change.
Alarm &
Gradual Awake
Whoosh Mode
Works with
Nest
2
When the Motion Sensor is enabled, the fan automatically detects your presence,
turning on or off the fan and/or light when you enter or leave the room.
Create a personalized wake-up alarm with any combination of air, light, and sound.
Create the feel of natural breezes.
Pair your Haiku ceiling fan with your Nest Learning Thermostat. The SenseME app
will suggest settings to further increase energy efficiency and improve comfort levels
throughout your home.
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GETTING STARTED (CONT.)
Installation and Setup Checklist
Review the following checklist to ensure you have everything you need to properly install and operate your fan.
☐
I have the Haiku Installation Guide, which I followed to install the fan. Read the safety instructions and
install the fan according to the steps in the installation guide.
☐
I have an iPhone or iPod running iOS 7.1.2 operating system software or newer, or I have a mobile
digital device running Android 3.0 operating system software or newer.
☐
I have home Wi-Fi internet access. Big Ass Fans recommends migrating your fan to your home network
so that you do not have to switch between the fan and the internet on your mobile digital device and so
that you can operate Nest. Make sure the fan is within communication range to the router.
☐
If I am not migrating the fan to my home network, the fan will be installed within a 30 ft (9.14 m) radius
from where I will use my mobile digital device to control the fan. Range can be affected by large
obstructions if you do not migrate your fan to your home Wi-Fi network.
☐
I am not installing the fan on a circuit with a wall switch. Big Ass Fans does not recommend installing
the fan on a switched circuit because the switch must always be on in order for SenseME to operate.
☐
The fan is not directly above a heating or cooling source such as a stove or air conditioner. Installing a
fan directly above a heating or cooling source may inhibit accurate temperature sensor readings.
Downloading the SenseME App
Open the App Store or Google Play™ store and search for SenseME. Download the SenseME app by Big
Ass Fans. You must download the app on each mobile digital device that will control the fan.
Home Screen
The Home screen displays all fans, fan groups, and Nest thermostats in the household. The current speed and
light statuses are displayed below the fan name, and features, such as Smart Mode, are also shown if enabled.
Settings
Speed and
Light Status
HOME WI-FI
WI-FI
NETWORK
HOME
Bedroom
Kitchen
Enabled
Features
Basement
Fan
Controls
Garage
Nest
Thermostat
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3
GETTING STARTED (CONT.)
Navigating the Controls
Familiarize yourself with the icons and controls to easily navigate the SenseME app. When a feature is enabled,
the icon will appear black instead of grey.
Settings. Tap to open to the Settings menu.
Toggle Switch. Drag the toggle switch to enable/disable a feature (shown in the enabled position).
Slider. Drag the slider to the desired fan speed or light brightness. Tap the slider once to increase/
decrease by one increment.
Wheel. Swipe to select the desired time, number of minutes, or temperature.
Add. Tap to add a new schedule or a new fan group.
Fan Speed. Drag the slider to adjust the fan speed. A spinning fan icon indicates that the app is
updating.
LED Brightness. Drag the slider to adjust the light brightness.
Smart Mode. Tap to control Smart Mode, which automatically adjusts fan speed based on the
temperature reading at the temperature sensor. Smart Mode also enables the fan to learn your
comfort preferences based on manual speed adjustments.
Motion. Tap to control the motion sensor.
Scheduling. Tap to control scheduled events for the fans and lights.
Alarm. Tap to control the Wake-up Alarm.
More. Tap to access additional features.
Whoosh. Tap to control Whoosh mode, which simulates natural outdoor breezes.
Fan Details. Tap to view fan details and network configuration information.
Group. Indicates a group of fans. Tap to access the Home screen for all fans in the group.
Nest Learning Thermostat. Connect your Haiku to a Nest Thermostat using the SenseME app to
allow the fan and thermostat to work together for even more energy savings.
Nest Leaf Logo. The leaf appears on the Nest Settings screen when you choose a temperature that
is saving energy.
4
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Setting Up Your Fan
All fans and LED lights must be installed as instructed in the Haiku Installation Guide before setting up the
SenseME app.
Connecting Your Fan
Perform the following steps on each fan you want to control with the app.
1. Navigate to your mobile digital device settings. Connect to the fan’s dedicated Wi-Fi network. Enter
B1gA55Fans for the password when prompted. For help, tap LEARN HOW.
2. Open the SenseME app, and tap CONNECT A FAN. After your device has found the fan, tap CONTINUE.
3. In the Fan Name field, enter a name for the fan that describes the room, and then tap CONTINUE.
4. If the fan has a light, ensure the light toggle switch is in the enabled position. Tap CONTINUE.
5. Select your home or business Wi-Fi network from the displayed list and enter the password. Allow a few
minutes for the fan to connect to the network. Tap CONTINUE. If you do not want to connect to the local
network, tap SKIP.
6. Your fan has been connected! Tap DONE. All network and fan information will be stored in the Configuration
Settings for that fan. See Viewing the Fan Configuration Details for more information.
7. Navigate back to your mobile digital device settings and connect to the home or business network to
continue using your device normally.
8. Open the SenseME app. Tap
, and then tap Fan Time. Make sure the time displayed is correct.
Once all fans are set up, additional mobile digital devices can automatically connect to control the fans based
on the initial setup settings if the app is installed on those devices. You do not need to repeat the setup process
on each device. For information on connecting the Nest Learning Thermostat with a Haiku fan, see Connecting
a Nest Thermostat.
Grouping Fans
If multiple fans are installed in the same space, Big Ass Fans recommends grouping them so that you can
control all fans simultaneously. The grouping feature should not be used for fans installed in separate rooms or
when fans are spaced over long distances.
TIP
If there is a scheduling conflict between the fan and the group, you will be asked if you want the fan to
match the group schedule. Select No if you want the fans to continue with the original schedule. The fan will
not be added to the group.
To create a group:
1. Tap
, and then tap Manage Groups.
2. Tap
, and then enter a descriptive Group Name.
Home Network
3. Drag the fan names to the area below the desired group heading to include
them in the group. Note: Smart Mode is disabled when a fan is added to a
group.
4. Tap Done.
To delete a group, tap , and then tap Manage Groups. Drag all fan names to
the area below the heading No Group. Tap Done. The group name will disappear
from the screen.
To move a fan to a new group, drag the fan name to the area below the desired
group heading.
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5
SETTING UP YOUR FANS (CONT.)
Viewing the App Settings
The app settings allow you to manage the SenseME app, get help and tips, or contact Big Ass Fans. You can
also connect additional fans and manage groups from this screen.
To view the Settings screen, on the Home screen, tap
Connect a Fan
Setup Video
Manage Groups
Help & FAQs
Contact Us
Works with Nest
Application
Settings
. Tap the action you would like to perform.
Connect a new fan to the network. Follow the setup instructions in the beginning of this manual to
set up your new fan.
View a video showing you how to connect your fan.
Manage or create fan groups.
Find out about frequently asked questions and useful tips (requires Wi-Fi internet access).
Send us an e-mail (requires Wi-Fi internet access).
Pair a Nest Thermostat with your Haiku fans to ensure your home is as efficient as possible while
maintaining your ideal thermal comfort level (requires Wi-Fi internet access).
On Android mobile digital devices, select whether the app displays the temperature in Celsius or
Fahrenheit, and enable/disable the Sync Fan Time setting. To access these settings on an iPhone
or iPod mobile digital device, exit the SenseME app. Navigate to the device’s Settings menu, and
then select SenseME from the list of installed apps. When Sync Fan Time is enabled, the app will
automatically sync the fan time with the time on your mobile digital device.
Viewing the Fan Configuration Details
View and control the fan configuration details and your app version. To view the fan details, on the Home
screen, tap the desired fan, and then tap
.
Fan Name
Tap to view or change the name of the individual fan. If the fan is in a group, select the group, tap
and then select the individual fan.
Fan Image
To change the default, tap the image. You can either take your own photo or select one from Big Ass
Fans default images. You must allow the app to access your image library.
MAC ID
Haiku Update
Nest Thermostat
Network
Configuration
Reverse Fan
LED Indicators
Fan Beep
App Version
Light Enabled
,
The MAC address is the unique network identifier for the fan.
Firmware version. The app will push notifications to you when an update is available for your fan.
View or change the Nest Thermostat to which your fan or group is connected.
View and control network information including the fan’s IP address and Wi-Fi network. Create and
set up an access point.
Toggle to reverse the direction of fan rotation. The fan must be stopped before reversing.
Toggle to disable/enable the LED indicators located on the bottom of the fan.
Toggle to disable/enable the fan beeps, which sound when fan speed is changed.
SenseME app version installed on your mobile digital device.
Toggle to enable/disable light functions. If you did not set up a light, you can still add one.
The fan’s internal clock controls the schedule and alarm settings.
Fan Time
6
To synchronize, tap the fan time. The wheel selector automatically selects the current time, so there
is no need to make manual adjustments.
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Using the SenseME App
In order to get the most efficiency out of your Haiku ceiling fans, you can customize your settings by fan and
group to respond to your habits and daily life.
Basic Commands
Although you can automate your Haiku to reflect your daily schedule, basic speed and light commands can be
made from the Fan/Group screen.
TIP
The lowest setting for both fan speed and light brightness is 1. To turn the fan off completely, drag the toggle
switch to the off position.
To adjust fan speed or light brightness, drag or tap the slider tab to the desired level. Each tap will increase/
decrease speed or light brightness by one increment. When Smart Mode is enabled, the fan will change your
Smart Mode settings to remember the same speed setting in the future. See Smart Mode for details.
To turn the fan or light on or off, toggle the corresponding switch to the on or off position.
TIP
Speed and light brightness settings can also be changed with the provided remote. See the Haiku
Installation Guide for remote operating instructions.
The Nest Thermostat settings only appear if you connect a thermostat to your fan. See Connecting a Nest
Thermostat. For instructions on controlling a Nest Thermostat with the app, see Adjusting the Nest Thermostat
Temperature.
Fan/Group Screen
Fan
Configuration
Details
Fan/Group
Name
Fan
Speed
On/Off Toggle
Switches
Nest Thermostat
Temperature Setting
Light
Brightness
Active
Feature
(Black)
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Inactive
Feature
(Grey)
7
USING THE SENSEME APP (CONT.)
Smart Mode
Smart Mode monitors temperature and humidity, adjusting the fan’s speed when conditions change. When Smart
Mode is enabled, SenseME remembers your manual speed adjustments to better know how to adjust fan speed
the next time you’re in the space. The light is not responsive to Smart Mode. The fan will not operate in Smart
Mode if it is set to operate in reverse or if it is in a group.
TIP
The default degree setting is Fahrenheit. Depending on your mobile digital device type, you have the option
to change it to Celsius either in the app’s Application Settings or in your mobile digital device settings under
the SenseME app.
The graph on the Smart Mode screen shows the fan speed relative to the room temperature.
To adjust the Smart Mode settings:
1. Select a fan, and then tap
.
2. Toggle Enabled to enable the feature.
3. Tap Adjust Settings.
4. Select your ideal temperature using the wheel selector. This should be set to the temperature at which you
want the fan to turn off. SenseME will automatically determine the appropriate speed at varying temperatures
to achieve the ideal comfort level based on your manual adjustments. The fan will learn your preferences and
automatically adjust itself to that speed in the future when the conditions are the same.
5. Tap
in the upper left corner of the screen.
To lock the Smart Mode settings so that the fan does not remember manual adjustments, toggle Lock My
Settings to the enabled position.
To clear the Smart Mode history and current settings, toggle Lock My Settings to the disabled position, and
then tap Adjust Settings. Tap CLEAR HISTORY, and then tap Yes. The settings will be restored to the defaults.
To disable Smart Mode, toggle Enabled to the disabled position. When a fan is added to a group, Smart Mode is
automatically disabled.
Smart Mode Settings Screen
Smart Mode Graph
Set your ideal
temperature.
The Smart Mode graph shows the fan
speed relative to room temperature.
Return the settings to default
and forget manual settings.
8
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USING THE SENSEME APP (CONT.)
Motion Sensor
The motion sensor detects when you enter or leave the room, automatically turning your fan, light, or both on
or off even if another feature, such as Smart Mode, is operating. The Motion Sensor can be scheduled to be
enabled when you know you will be home, and deactivated when you know you will be away. See Scheduling
for details.
Setting time intervals
You can set the number of minutes the fan, light, or both stay on after you exit the space.
To set the time intervals for the motion sensor:
1. Select a fan, and then tap
.
2. Do one of the following:
a)Toggle Fan Sensor Enabled to the enabled position if only the fan should turn off after the set number of
minutes.
b) Toggle Light Sensor Enabled to the enabled position if only the light should turn off after the set number of
minutes. The Light Sensor Enabled option only appears if you set your fan up with a light.
c) Toggle Fan Sensor Enabled and Light Sensor Enabled to the enabled position if both the fan and the light
should turn off after the set number of minutes.
3. Tap Turn Off After, and then scroll to the number of minutes after which the fan, light, or both should turn off
after you exit the room. The minimum number of minutes is one (1). If there is any motion in the room during
the set time interval, the timer will reset. When the timer reaches zero, the fan, light, or both will turn off. Once
motion is detected again, the fan, light, or both will immediately turn back on and the timer will reset.
4. Tap Done. The fan will now detect your presence in the room. If there is an event scheduled that includes the
Motion Sensor, the event time will appear at the bottom of the screen.
To disable the motion sensor, toggle Fan Sensor Enabled, Light Sensor Enabled, or both to the disabled
position. If an event is scheduled that includes the Motion Sensor, the Motion Sensor will be enabled at the
scheduled time. When the event ends, the motion sensor will remain enabled.
Motion Sensor Screen
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9
USING THE SENSEME APP (CONT.)
Wake-Up Alarm and Gradual Awake
You can set the Alarm feature to wake you at a scheduled time using fan speed, light, sound, or any combination
of the three. Gradual Awake gently increases your fan’s speed and light settings for a more pleasant wake-up.
To set the Alarm and Gradual Awake:
1. Select a fan, and then tap
.
2. Toggle Enabled to activate the alarm feature.
3. Tap Wake-up Time, and then scroll to the time at which the alarm should start.
4. Tap Turn Off After, and then scroll to the number of minutes after the start time when the fan alarm should
turn off or the number of minutes you want to gradually awaken.
5. Select the days on which the alarm should be enabled. Dark bubbles indicate the days on which the alarm
clock is active.
6. To include the fan, light, or both in the alarm, toggle Fan, Light, or both to the enabled position. Drag the
Fan and Light sliders to the desired speed and brightness levels. These will be the settings the fan starts at
when the alarm is activated. If Gradual Awake is enabled, the fan will gradually increase fan speed and light
brightness until it reaches the set duration.
7. To sound an alarm at the wake-up time, toggle Alarm Sound to the enabled position. If Gradual Awake is
enabled, the alarm will sound at the end of the set duration.
8. To activate the Gradual Awake effect, toggle Gradual Awake to the enabled position.
9. Tap Done.
To turn off a sounding alarm, tap Off in the app or press the Power button on the remote. This will turn off the
alarm for that day; however it will not disable the alarm or prevent it from
Alarm Settings Screen
the sounding on other scheduled days.
To activate a 10-minute snooze period, tap Snooze in the app or press
any button on the remote (except Power).
To disable the scheduled alarm, toggle Enabled to the disabled position.
The alarm will be disabled for that fan/group only.
10
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USING THE SENSEME APP (CONT.)
Whoosh Mode
Whoosh Mode’s proprietary algorithm makes you feel cool and calm by simulating variations in natural breezes.
Whoosh Mode can be enabled only if the fan is set to speed 2 or higher.
To enable Whoosh Mode:
1. Select a fan, and then tap
2. Tap
in the lower right corner of the screen.
.
3. Toggle Enabled to the enabled position. If there is an event scheduled that includes Whoosh Mode, the event
time will appear at the bottom of the screen. Whoosh Mode cannot be enabled if the fan is set to speed 1.
To disable Whoosh Mode, toggle Enabled to the disabled position. Note: If an event is scheduled that includes
Whoosh Mode, it will be activated at the scheduled time. See Scheduling.
Whoosh Mode Screen
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11
USING THE SENSEME APP (CONT.)
Scheduling
The Scheduling feature allows you to schedule fan events based on the features you want to enable or disable
at a specific time of day or for specified days of the week. Scheduling is the most effective in spaces that adhere
to routine schedules such as in schools or offices.
TIP
In colder months, the Scheduling feature can be used to used to disburse warm air so that the air
temperatures are even throughout the room. This increases the efficiency of your heating unit and provides
for a more comfortable environment before you even enter the room.
To create a new scheduled event for a fan:
1. Select a fan, and then tap
2. Tap
.
.
3. Select the days on which the schedule should be applied and the time at which the event should start. Dark
bubbles indicate the days on which the scheduled event will occur.
4. Select the features that will be included in the scheduled event. Bubbles with check marks indicate selected
features.
5. Selected feature options appear below. Scroll down to view all options, and then select whether the feature
should be enabled or disabled at the scheduled event time and set feature options. If you are creating a
scheduled event to turn the fan or light off, ensure Fan or Light is selected in step 4, and then toggle the Fan
or Light toggle switch to the disabled position.
6. Tap Create in the upper right corner of the screen.
To delete a scheduled event, select the scheduled event, and then tap Delete in the upper right corner of the
screen.
Scheduling
Screen
Office Fan
Office Fan
Sample fan schedule with all features enabled
12
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Nest Learning Thermostat
Connect a Nest Thermostat to your Haiku ceiling fan using the SenseME app. You can adjust the temperature
setting and heat/cool modes, and set Home or Away mode.
TIP
The default degree setting is Fahrenheit. Depending on your mobile digital device type, you have the option
to change it to Celsius either in the app’s Application Settings or in your mobile digital device settings under
the SenseME app.
Connecting a Nest Thermostat
Make sure you have your Nest account password before beginning.
To connect a Nest Thermostat to your Haiku fan:
1. Set up the Nest Thermostat according to the instructions provided in the packaging.
2. Open the SenseME app and select the fan you want to connect to the Nest.
3. Tap
, and then tap Works with Nest.
4. Tap Continue. To learn more about Nest and how it interacts with your Haiku fan, tap Learn more.
5. To access your Nest account, enter your e-mail address and password.
6. Select a fan, and then tap
.
7. Tap Nest Thermostat, and then select the Nest Thermostat that will interact with your Haiku.
8. Tap
until you reach the Fan/Group screen. Your fan and Nest thermostat are now connected.
To disconnect from a Nest Thermostat, tap
, and then tap Disconnect from Nest.
Adjusting the Nest Temperature Setting
You can adjust your Nest Thermostat using the SenseME app to more efficiently control your home’s thermal
comfort level. Incrementing the temperature setting by one degree increases your energy savings up to 5%!
TIP
Allow one minute for the thermostat to receive a command. Only one command per minute will be
successfully processed by the thermostat.
To adjust the temperature setting on a Nest Thermostat, select a fan. Drag the blue dot slider to the desired
temperature setting.
A highlighted white dot may appear on the slider to indicate the suggested temperature at which you can set
the thermostat to increase your energy savings. Allow one minute for the thermostat to receive the command.
Current
Temperature
Setting
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Suggested
Temperature
Setting
13
NEST LEARNING THERMOSTAT (CONT.)
Modifying Nest Settings
The Nest Leaf Logo appears next to the Current Set Temp when you choose a temperature that will save
energy.
To modify the Nest Thermostat settings, select a fan, and then tap
. Tap
. The Nest Settings screen
opens. Select the desired options. See the table below for descriptions. Tap , and then tap Done.
Nest settings
Current
Nest Status
Group
Nest Mode
Name of the thermostat and the current ambient temperature
Structure in which the thermostat is located.
Switch between Home and Away mode. Nest’s Away feature will turn off your HVAC system
until your set temperature is reached.
HVAC
Mode
Select Heat, Cool, or Heat & Cool. If Nest is in Heat mode, the Nest temperature slider does not
display on the Fan/Group screen.
Current Set
Temp
Swipe the wheel to select the desired temperature setting. If HVAC Mode is set to Heat & Cool,
select both the low and high temperatures.
Auto Home
Mode
If enabled, the connected thermostat automatically switches to return to a pre-set, energyefficient setting until you use the SenseME app or until the Nest Thermostat senses motion.
If enabled, your home network will appear below. To change your home network, tap the
network name and enter the new network. Tap Save.
TIP
Use Auto Mode when you are gone from
your home for short periods of time. For
example, if you are outside working in
your yard, the Nest Thermostat will not
be active until it senses your presence
back in the room or you use the SenseME
app. If you will be gone for a longer
duration of time, turn off Auto Mode so
that the motion sensor does not trip every
time the cat strolls by the thermostat.
14
Current
Nest Status
Nest Settings Screen
Structure
Nest Leaf
Logo
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Troubleshooting
877-BIG-FANS (877-244-3267)
www.bigassfans.com/technical-support
Some issues can be resolved before requesting service. Review the troubleshooting tips listed below before
contacting Customer Service for support.
Issue
Resolution
What if my mobile digital device cannot
automatically detect and locate the
fan?
You can manually enter the fan’s IP address to connect to it. This
field is available on the Home screen when the app is attempting
to connect. Make sure your mobile digital device is connected to
the same Wi-Fi network as the fan.
How do I reverse the fan’s direction of
rotation?
. Toggle Reverse Fan to
Toggle the fan off, and then tap
reverse the direction in which the fan is spinning. Note: The fan
only operates up to speed 4 in reverse. The fan must not be
moving when the direction of rotation is reversed!
The LED indicators are annoying. How
do I turn them off?
Select a fan, and then tap
them.
. Toggle LED Indicators to disable
The fan beep is annoying. How do I turn
it off?
Select a fan, and then tap
beeps.
. Toggle Fan Beep to disable the fan
How do I find the fan’s IP address?
Each fan has a specific IP address, which you can find in the Fan
Configuration Details. See Viewing the Fan Configuration Details.
Does the app automatically update?
The SenseME app will automatically update if your mobile digital
device is set up to allow automatic app updates. If the app
does not update automatically, check your device’s app update
settings.
To view the app version, tap
Settings page.
. The app version is listed on the
If I schedule an event, will the event
settings override individual feature
settings?
Yes. For example, if you disabled the Motion Sensor at 3 p.m., and
an event is scheduled to enable the Motion Sensor at 3:30 p.m.,
the scheduled event wins.
I cannot connect to the fan.
To reset the fan, press W (Whoosh), W (Whoosh), C (Clear), T
(Timer), P (Power) on the remote. This disconnects your fan from
your home Wi-Fi network. Navigate to the Wi-Fi settings in your
mobile digital device. Locate your fan in the Wi-Fi network list.
Search for the fan’s original default name, as it will not have
retained your custom fan name. Tap to connect, and return to the
SenseME app.
My home Wi-Fi is having connection
issues. How do I control my fan?
You can control the fan with the provided remote or connect
your mobile digital device directly to the fan. To do this, reset the
fan by pressing W (Whoosh), W (Whoosh), C (Clear), T (Timer), P
(Power) on the remote. This disconnects your fan from your home
Wi-Fi network. Navigate to the Wi-Fi settings in your mobile digital
device. Locate your fan in the Wi-Fi network list. Tap to connect,
and return to the SenseME app.
© 2014 DELTA T CORP.
HAIKU® WITH SENSEME™ BY BIG ASS FANS
HKU-INST-1-ENG-01_D
15
TROUBLESHOOTING (CONT.)
Issue
Resolution
The temperatures are displaying in
Fahrenheit, but I want them in Celsius.
• iPhone and iPod mobile digital devices–Exit the SenseME app,
and then navigate to the device Settings menu. Select SenseME
from the list of installed apps, and then toggle Use Fahrenheit?
to the disabled position.
in the SenseME app, and
• Android mobile digital devices–Tap
then tap Application Settings. Toggle Celsius/Fahrenheit to the
disabled position.
The motion sensor or other features are
not working.
Is your fan installed on a circuit with a light switch? If so, make
sure the switch is on so that the motion sensor and other features
have power to function.
The fan and light also need to be turned on for the motion sensor
to work. Select the fan, and then make sure Fan and Light are
toggled to the enabled position.
Why is my fan responding late/early to
scheduled events and the alarm?
Check to make sure the fan time is synchronized with the actual
time. The time displayed at the top of the screen is the actual
time as displayed on your mobile digital device. If necessary, sync
the fan time. See Viewing the Fan Configuration Details for more
information.
The fan clock is wrong.
• iPhone and iPod mobile digital devices–Exit the SenseME app,
and then navigate to the device Settings menu. Select SenseME
from the list of installed apps, and then toggle Sync Fan Time to
the enabled position.
in the SenseME app,
• Android mobile digital devices–Tap
and then tap Application Settings. Toggle Sync Fan Time to the
enabled position.
The slider is not working, so I cannot
increase fan speed.
Toggle the fan off and on again.
My schedule and preferences have
changed. Will the fan learn my new
preferences?
The fan will learn your new preferences; however, you must first
clear the Smart Mode history to restore the default settings.
If I have both Smart Mode and the
Motion Sensor enabled, will the fan still
shut off completely when I leave the
room?
Yes, the Motion Sensor overrides Smart Mode. When the fan
starts again, Smart Mode will continue.
How do I reset all fan settings to the
defaults?
On the remote, press W (Whoosh), W (Whoosh), C (Clear), T
(Speed Down).
(Timer),
The app is asking me to set up the fan
again.
If you migrate your fan to a different Wi-Fi network after initial
setup, the app will ask you if you want to set up the fan again
on the new network. Tap Skip to continue with the fan’s original
setup settings.
16
© 2014 DELTA T CORP.
HAIKU® WITH SENSEME™ BY BIG ASS FANS
HKU-INST-1-ENG-01_D
TROUBLESHOOTING (CONT.)
Issue
Resolution
My Nest Thermostat control options do
not appear on the Fan/Group screen.
Nest controls only appear if the thermostat is in Cool Mode or
Heat & Cool Mode. If in Heat Mode, the controls are hidden.
My Nest Thermostat does not respond
instantly.
Allow the thermostat one minute to receive and process a
command from the SenseME app.
© 2014 DELTA T CORP.
HAIKU® WITH SENSEME™ BY BIG ASS FANS
HKU-INST-1-ENG-01_D
17
HKU-INST-1-ENG-01
Rev. D

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