Dashboard Progress Highlights Jan - Sept 2014 Goal 2: SDoH Goal 1: Quality Metrics Clinical & total cost of care metrics Social determinants of health Align behind metrics & improve Develop shared understanding of SDoH & CHC role Upstream metrics for CHCs SDoH measurement Pursue alignment & develop plan to address Develop tool to pilot measurement Upstream metric for CCOs Develop strategy to advance CCO attention Goal 3: Health Home Access Enrollment targets Goal 4: Valued Partners Employers of choice Set & meet Assist CHCs in getting there Patient-provider continuity Successful & sustainable ops Enhance within CCOs Support CHCs in getting there APM Community partnerships Spread & transition Support CHCs in getting there Divergent payer sources Advanced models of primary care Align with advanced primary care model Lead & support development Primary care position Clinic-consumer partnerships Optimize under health reform Integrate care model changes to enhance them CHC value Promote with process & outcome data Oregon Primary Care Association www.orpca.org Goal 1: Quality Metrics We are making good progress on the Data Transparency Project, a collaboration between OPCA and Oregon’s community health centers. Our goal: Improve the performance of Oregon’s health centers on six clinical metrics. Clinics are sharing data on these measures with OPCA and with other health centers in their cohorts. • Twenty-three CHCs have aligned behind, and reported on, one or more of the six metrics. • All CHCs know their baseline for at least two of the metrics. • As of August 2014, in aggregate, CHCs reporting their data to OPCA are exceeding either the CCO or Healthy People 2020 benchmarks for three of five measures. • Two upstream metrics - housing and food insecurity - were supported by the Data Transparency Groups for CHC tracking. Goal 2: SDoH We're working with our CHC members to develop a shared understanding of social determinants of health and health centers’ role in addressing them. We're also working with partners on a tool to pilot measuring SDoH factors that may be highly predictive of outcomes and costs. And we're developing a strategy to focus CCO attention on defining and tracking at least one upstream metric. • OPCA partnered with NACHC, the Association of Asian Pacific Community Health Organizations and the Institute for Alternative Futures to develop a patient risk assessment tool. The tool is based on an environmental scan of existing tools to assess and address social determinants of health, a review of cost literature, alignment with national initiatives like the Institute of Medicine report, and a survey of CHCs and patients that assesses the cost/quality impact of measures. The tool will be piloted in 2015 with four implementation teams. Teams will comprise at least seven CHCs, including one Oregon clinic. • One of our grant deliverables is a summary of high-impact metrics of interest to payers. The project team is guiding the creation of the summary. Goal 3: Access We are working to ensure that vulnerable populations have timely access to a sustainable health home at CHCs. We're focusing on outreach & enrollment, patient-provider continuity, aligning divergent payer sources, spreading alternative payment strategies, and promoting the value of CHCs through robust process and outcome data. • We're working with CareOregon to align bonus payment around APCM metrics. • In the 2015 state legislative session, we will introduce a bill that authorizes payment for same-day behavioral health visits. • We partnered with members to begin curtailing OHA efforts to divert funds from Oregon’s 340B prescription drug program. We funded a comprehensive 340B report and are working with OHA to address 340B-related issues. Goal 4: Valued Partners OPCA is focused on supporting CHCs as they become highly effective and valued organizations in their communities. We assist CHCs in becoming employers of choice, support them as they strive to be operationally successful and sustainable, promote partnerships between clinics and their communities, lead the development of advanced models of primary care and integrate care model changes that enhance clinic-consumer partnerships. • We completed the FQHC Advanced Primary Care Practice Demonstration Project (APCP) from the Centers for Medicare & Medicaid Services. Fifty percent of the six APCP health centers have received NCQA recognition. We anticipate that 100 percent will be recognized by the end of 2014. • In 2014, OPCA will hold a total of four face-to-face advanced care model learning events focused on patient centeredness, managing advanced transformation and sustaining new workflows. • By the end of October, we will have finalized metrics for quality, access, cost and segmentation for the advanced payment and care model dashboard. • We trained a second cohort of health educators in the use of SBIRT (Screening, Brief Intervention and Referral to Treatment). Three clinics joined the program, for a total of eight participating CHCs. • We focused on oral health integration through the Strengthening the Oral Health Safety Net initiative. We facilitated peer network meetings for dental directors and provided trainings for “dental home” transformation. Meet Our Staff Connect with us 503-228-8852 Charles Ashou APCM Project Manager [email protected]; x250 Focus: OPCA's advanced payment & care model initiative. Bob "Max" Maxwell CHC Financial Improvement Manager [email protected]; x240 Focus: CHC financial & operations issues. Stephanie Castano Outreach & Enrollment Coordinator [email protected]; x224 Focus: Outreach & enrollment at CHCs. Irma Murauskas Director of Primary Care Transformation [email protected]; x226 Focus: OPCA's primary care transformation process. Krista Collins Data Analytics & QI Specialist [email protected]; x245 Focus: Data & quality improvement at CHCs. Rachelle Nickerson Executive & Policy Coordinator [email protected]; x249 Focus: Support of executive & policy teams. Terese Cook Office Coordinator [email protected]; x228 Focus: Office management & support. Matt Payne Operations Director [email protected]; x244 Focus: CHC and OPCA operations. Victoria Demchak Policy Coordinator II [email protected]; x223 Focus: Policy support; CHAO forums. Beth Quartarolo Director of Marketing & Communications [email protected]; x222 Focus: Marketing and communications for OPCA and CHCs. Sarah Dryfoos Technical Assistance Projects Coordinator II [email protected]; x246 Focus: SBIRT pilot; Strengthening the Oral Health Safety Net initiative. Carlos Rojas Fiscal Manager [email protected]; x230 Focus: OPCA's financial system. Laurie Francis Senior Director, Clinic Operations & Quality [email protected]; x233 Focus: Leadership of OPCA's clinical training & technical assistance programs. Laura Sisulak Strategic Advisor & Special Projects Director [email protected]; x232 Focus: Administrative policy, organizational strategic planning & special projects. Craig Hostetler Executive Director [email protected]; x227 Focus: Executive leadership of OPCA. Cindy Tan Events & Human Resources Coordinator [email protected]; x221 Focus: Events & human resources coordination. John Hummel State & Federal Policy Director [email protected]; x238 Focus: State & federal public policy. Claire Tranchese Training & Development Manager [email protected]; x243 Focus: CHC community growth & board training, health literacy, special populations. Brandon Lane Health Care Data Specialist [email protected]; x241 Focus: Data collection & presentation. Amy Vasereno APCM Project Coordinator [email protected]; x242 Focus: Support for OPCA's advanced payment & care model initiative. Diane Lechner Technical Assistance Project Coordinator [email protected]; x231 Focus: Transformations e-newsletter, support for Data Transparency & other projects. Jessica Yen Social Determinants of Health Manager [email protected]; x248 Focus: Social determinants of health.
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