Chandler C. Friedman 170 Boulevard SE Unit H511 * Atlanta, GA 30312 * 602-920-9752 [email protected] // chandlerfriedman.com Media professional with 14 years’ experience and a solid foundation in product and user-experience design seeking product manager role. Qualifications:  Requirements writing – recent projects required documents for improving business processes in editorial based on business needs and problems  Wireframe – created wireframes to visually convey and get a level set for requirements voiced by various departmental stakeholders  Leadership – led meeting to garner executive support for proposed projects  5 years of editorial planning, assignment management, and management of staff  Strong organizational, communication and proactive customer service skills Recent Projects: EarthCam Conceived and negotiated arrangement with third party vendor to provide live cameras from around the world for affiliate distribution in exchange for on-screen credit. ImView Conceived and designed software to simplify the sharing of third party material across CNN platforms, writing product specifications and facilitating project through large organization. UX-CoE site (UX Center of Excellence website) Performed user research, stakeholder interviews, IA and design, continuously updating wireframes as plans evolved, managing the project through site deployment and maintenance. Training: OmniGraffle, Agile methodology, Responsive design, Web Redesign 2.0, Fireworks, UX Fundamentals, Photoshop; extensive UX seminars, texts, and publications. Professional experience: 2011 – Present CNN Freelance Product Manager / Digital Editor       Atlanta, GA Worked across departments to develop various improvements to newsgathering systems Advocate for users during development of newsroom software Front line newsgathering for all CNN’s networks Find and filter social media to provide editorial teams updates and ideas Write wires and find official sources to report live on air Covered Newtown, Boston bombing, Hurricane Sandy, Ferguson (Professional experience continues on next page) Chandler C. Friedman Professional experience (cont’d): 2009 – 2011       CNN KPNX-TV Atlanta, GA Assignment Editor Phoenix, AZ WOFL-TV Assignment Editor Lake Mary, FL Covered Hurricane Charley in unprecedented busy hurricane season Conceived and developed an internal newsroom web page Wrote newsgathering manual; trained staff Helped struggling newsroom through two newsroom moves in three years Learned HTML and basic web development skills to build a simple start page for the newsroom, providing our reporters with easy access to story and reporting resources Education: 2000    Assignment / Webcom Editor Broke news for market leading newscasts (6 direct competitors) Developed relationships with very diverse sources throughout the region Maintained our leadership position in the market at 10pm Created desk manual, an essential list of contacts and procedures Built an automated form to request protected information from government agencies that expedited work by over 50% and regularly provided exclusive follow-up stories 2001 – 2004      Fort Myers, FL Broke news across CNN networks, earning a Peabody in the process Found and confirmed info and sources; wrote stories for CNN’s various platforms Covered the I-35W bridge collapse and ‘08 election Launched Webcom Desk; wrote manual and trained new hires Worked with diverse groups to communicate and distribute institutional knowledge 2005 – 2007      Assignment Manager Managed desk and web editors, putting 56 hours/week of market-leading news on air Assigned crews, chose stories, and handled transmission logistics Made editorial calls, established sources, organized far-flung information Designed and implemented new workflows and raised team’s credibility 2007 – 2009    WINK-TV Emory University Atlanta, GA BA in Psychology / AA Oxford of Emory Virgil and Suzanne Eady Scholarship (merit based) Computer lab technician Other activities: Toastmasters – VP Public relations, holder of CC and CL designations Atlanta ARES – The Amateur Radio Emergency Service requires FEMA certification and an FCC amateur radio license to provide communications support for hospitals and law enforcement in times of disaster. Amateur radio licensee - KM4DBH – Amateur Extra license (the highest level offered, requiring 3 technical exams, and authorizes access to all available frequencies)