e‐Government Research by EGA

e‐Government Research by EGA
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Topic
 Thailand ICT Policy Development
 (Draft) Thailand e-Government Readiness Framework
 (Draft) Thailand's 3rd ICT Master Plan
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Thailand ICT Policy Development
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Thailand ICT Policy Development
ASEAN ICT
Master Plan
ICT 2020
(2011-2020)
eIndustry
e-Government
e-Society
eCommerce
e-Education
ICT Master Plan#2
(2009-2013)
National ICT Masterplan
2002-2006
IT 2000 Policy
Electronic
Government
Agency (EGA),
Electronic
Transaction
Development
Agency (ETDA)
IT 2010 Policy
.Ministry of ICT
National IT Committee (established 1992)
^1992 ^1993 ^1994 ^1995 ^1996 ^1997 ^1998 ^1999 ^2000 ^2001 ^2002 ^2003 ^2004 ^2005 ^2006 ^2007 ^2008 ^2009 ^2010 ^2011 ^2012
Introduction of Internet
SchoolNetThailand
Software Industry Promotion Agency
Software Park Thailand
Government Information Network
Activities
Gov
Cloud
Government CA Service
Government CIO Program
E-Commerce Resource Center
IT Law Development
.
Telecommunication Business Act
Electronic Transaction Act
National Broadband
Policy
Royal Decree on Security
Policy for Electronic
Transactions
Royal Decree to Regulate Electronic
Payment Service Provider
e-Thailand
TIS-620 Thai
Character set in
UNICODE
TIS-620 Thai Character set
registered with IANA
e-Government Project
English-Thai Web Translation
Computer related Crime Act
Royal Decree on the exemption of Electronic Transactions Act
Royal Decree on electronic transaction in Government Sector
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(Draft) Thailand e-Government Readiness Framework
Thailand e-Government Maturity Model
Smart Government • Sustainability
• Crossing boundaries
• Innovation
2013
Open Government
Thailand
2011
EGA founded
Remark: Modified from Gartner Model
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Methodology
Source of Information
Analytic Conclusion
1st Draft Framework
Expert’s
Recommendations
Draft Thailand eGovernment Development
Framework
Public Hearing
Thailand e-Government
Readiness Framework
Strategic Partner
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(Draft) Thailand e-Government Readiness Framework
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Methodology for Year 2013
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Example of Evaluation (Informal)
The Comptroller General's Department กรมบั
ญชกี ลาง
บริTOT Public Company Limited ษัท ทีโอที จํากัด (มหาชน)
Department of Medical Services
กรมการแพทย์
Legal Execution Department
กรมบั
งคับคดี
Electircity Generatin Authority of Thailand
การไฟฟ้
าฝ่ ายผลิตแห่งประเทศไทย
Provincial Electricity Authority การไฟฟ้ าส่วนภูมภิ าค
B
78
C
26
Policy
score (nor.) grade
71.76 A
89.35 A
78.18 A
66.00 A
71.82 A
64.24 B
Infrastructure
score (nor.) grade
75.00 A
85.00 A
75.00 A
55.00 B
87.50 A
77.50 A
Back Office
score (nor.) grade
100.00 A
93.33 A
100.00 A
77.78 A
93.33 A
100.00 A
Public Service
score (nor.) grade
65.00 B
40.00 C
40.00 C
65.00 B
45.00 B
55.00 B
Trends
score (nor.) grade
90.00 A
70.00 A
85.00 A
95.00 A
70.00 A
65.00 B
Weight
20
Weight
A
Weight
Quantity
Weight
Department
Grade
Weight
Attendance: 272 Agencies (government department/government enterprise/public organization)
No. of survey: 124 Agencies
SUMMARY
77.69
73.84
72.29
69.67
71.21
70.06
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Recommendations from experts
• Cost-benefit analysis and Enterprise Architecture/PDCA
should be considered and applied for e-Government.
• CIO should not be appointed as passive position. There
should be core competency improvement program for CIO.
• Main government services should be online.
• Should increase broadband internet coverage to improve
accessibility of e-Government
• EGA should also research and develop e-Government Policy
in order to develop e-Government in the right direction.
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Recommendations from the audiences
•
•
•
•
•
Government Policy and Vision: Promote Enterprise Architecture
(EA) to enhance business-IT alignment and to support the
management in organisation, including to deploy the Cost-Benefit
analysis in IT project
Government Infrastructure/Network: Improve the backup IT
system of an organization to increase availability and IT security.
Government Public Service: Promote the improvement of
e-service which align with the core mission of organization and
citizen’s benefit.
Back Office/e-Governance: Improve interoperability by to
increase the use of shared data and to decrease the complicated
process.
Trends/Emerging Issue: Improve readiness in the emerging
issues esp. Open government, Big data, Smart card and Business
continuity planning (BCP) that will be affected to the organization
directly.
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Summary
Concept of Thailand e-Government readiness framework is
established in the 3rd Thailand Information and
Communication Technology (ICT) Master Plan (20142018). EGA extremely believes that the international
activities, lesson learns from international will drive egovernment to sustainability.
“e-Government is not just ICT, but e-Government is
the core connection to lead the country to the
future.”
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(Draft) Thailand's 3rd ICT Master Plan
ICT Strategy
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Relation between ICT Strategy
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Thank you
www.ega.or.th
EGANews
www.facebook.com/itegov

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