TRAVEL AGENTS TRAINING

KISH AIRLINES
TRAVEL AGENTS TRAINING
Quick ReF. of E-Ticketing
BOOKING, REVALIDATION,REISSUE,CONFIRMATION,REBOOKING..…,
1
TRAVEL AGENTS TRAINING
Installation of VRS Client
Find
and run it.
When sytem request for IP address enter:194.128.159.155
In Entry box of blue screen enter your sign-in code.
KISH AIRLINES
1
2
TRAVEL AGENTS TRAINING
Sign in
BSIA1234aa/ta
Sign-out
BSO
Display Availability
A26julbndkih
Sell from Availability
N1y1
Display Return (after 8 days)Availability
AB8
Open Segment
0Y97063y20julbndkihQQ1
-1ahmadi/hasanmr
Insert Names
-2ahmadi/hasanmr/fatemehmrs
-2ahmadi/alimrs/hasanmstr.ch08
-2ahmadi/fatemehmrs/leilamiss.in09
9H*021 44119712 (pax residence)
9T*0761-7727882 kimia travel ag.
Contact Field
9M*091210567654
9E*[email protected]
(EZRE email etkt to this addresss)
End & save PNR
E
End & Retrieve PNR
E*R
Ignore Changes of PNR
I
Ignore Changes & Retrieve PNR
I*R
Display PNR
*R
Display PNR History
*H
Display PNR from a list
*12
Display Tax charges for this PNR
*C
Display fare calculation details For passenger 1 *F-1
Display PNR editing history
*H
Display Ticket information for This PNR
*T
Display Etickets Mask Pax 1
*T-1
Display payment information For this PNR
*S
Fare Quote
FG FG/DXB (Quote with Derham)
Checking the Fare Rules no=258
FN258
Store Fare from line no=1
FS1
Display fare rules applicable to current PNR
FN
Display Fare rules for fare quote line 1 of
FN*1
current PNR
KISH AIRLINES
2
3
TRAVEL AGENTS TRAINING
Display fare rules applicable to fare 245
FN245
Display Product
Display Endorsements applicable To current
PNR
Display Endorsement applicable
FP
Payment Entry
Issue Eticket/s
MI
EZT*R
Send a Genera Fax to Airline(Pax=1)
4-1FOTHS free text….
Book Meal (all paxes)
4FVGML
Request a Wheelchair for pax=1
4-1FWCHR pax cannot…
Retrieve by Name & date
S*hasani/20jul or S*hasani
Retrieve by PNR
*pnr
Void all Tickets
EZV*
Print receipts for all pax in PNR
EZRC
Print receipts for pax 3 only
EZRC3
Send receipts by E-mail
EZRE
Cansel segment=1
X1
Delete contact 2
9X2
Cancel Time Limit – following with E
8X
Delete General FAX number 1
3X1
Delete Airport FAX number 2
4X2
Delete REMARK number 2
5X2
Delete all Fare Quote
FX
Delete Multi Purpose Segment 1
7X1
KISH AIRLINES
FE
FE*1
ex: (*AAB87E)
3
4
TRAVEL AGENTS TRAINING
Divide passenger 2,3 and 9 to new PNR
D2/3/9
Remark followed by sine info
5**FREE TEXT
Enter multipurpose charge segment for
cancellation, pax 1
7-1*CNCLIRR125000 (125000 Rial)
Preset product MPS charge pax 1 segment 2
7-1=2FVGML
Product MPS in particular currency
7-1=2FVGMLUSD
List complete
LCY97063/11JUN-T
Display Sales Report
SR/20JUL/20JUL
Check Queues
QCA
Retrieve PNRs fropm Queue (BND107)
Q/BND/107
Remove PNR from queue
QR
Close Q
QX and I
Display all Entries (Help)
ZH
To check credit balance
ZUA
KISH AIRLINES
4
5
TRAVEL AGENTS TRAINING
1. Steps to ISSUE ETKT
N3Y1 (sell 3 Y seats from line 1 of Availability lines)
-4ALIZADEH/ALIMR/FATEHMEHMRS/NEGARMISS.CH05/HUSSEINMSTR.IN12
9H*48681512
9M*0912333333
9T*88856545 REF TOUR & TRAVEL ….
9E*[email protected]
FG
FS1 (select correct fare from the screen )
MM (MI)
EZT*R
2.
REVALIDATION (International flights)
2.1.
2.2.
2.3.
2.4.
2.5.
2.6.
2.7.
2.8.
Retrieve PNR
N3Y5
X1(cancel unwanted segment)
FG
FS1-R
MB
MM (MI)
REZT*R
3. REFUND ETKT (International Segment)
3.1.
3.2.
3.3.
3.4.
3.5.
3.6.
3.7.
FCR1
FCR2
REF*
X1-2
MB
MM (MI)
EMT*R
4. DIVIDE
4.1.
4.2.
4.3.
4.4.
4.5.
4.6.
GOING TO PNR
D1/4/8-10
*R
E*R
GOING TO NEW PNR WITH *AAAWZW
….
5. CANCELLATION (Domestic Flights)
5.1.
5.2.
5.3.
5.4.
5.5.
5.6.
5.7.
5.8.
5.9.
KISH AIRLINES
Retrieve PNR
7-1*CNCLIRR1250000 (125000 Rial Cancellation charge)
fsm
Mb
MM (MI)
EMT*R
X1 (Cancel Segment(s)
REF*
E*R
5

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