Enterprise Rent-A-Car www.enterprise.com/ta Marketing Enterprise Rent a Car Company Background & Commission Founded in 1957 and known for an extensive network of locations, everyday low rates and outstanding customer service, Enterprise Rent-A-Car is an internationally recognized brand that has been named to BusinessWeek magazine’s annual list of “Customer Service Champs” for four years in a row. Enterprise also has ranked highest in rental car customer satisfaction among North American airport rentals by J.D. Power and Associates eight times in the past ten years. Enterprise is owned and operated by St. Louis-based Enterprise Holdings through its regional subsidiaries. Enterprise neighborhood branch offices are located in more communities than any other car rental company in the nation; in fact, more than 5,500 are within 15 miles of 90 percent of the U.S. population – and local car rental customers are picked up at no extra cost. There are nearly 7,000 neighborhood and airport locations throughout North America and Europe. In early 2011, Enterprise became part of Cash-In Club – the rewards program for travel agent partners since 1995. The program awards points for every qualified booking with Enterprise Rent-A-Car, which can be redeemed for Visa Prepaid Cards. Agents can enroll at cashinclub.com. Enterprise’s travel agent website, enterprise.com/ta, offers full booking capability and includes a place to enter a Cash-In Club number. Enterprise offers more than 120 different makes and models of cars, including gas-electric hybrids, electric vehicles (EVs) and FlexFuel vehicles. The company’s travel agency partnership program offers travel agencies the option to select from several rate plans to best meet the needs of their individual agency. Agencies may participate at the standard rate (5% commission) or choose from three alternative rate programs, which vary based on the choice of commission level (0%, 10% or 15%). Enterprise Plus for Travel Agents offers online booking tools, access to special promotional rates, and special discounts for agents. Destinations United States, Canada, United Kingdom, Germany, Ireland, Spain, France, Portugal, Italy, Greece, Brazil, Asia Pacific and China MAST Exclusives GoBiz Small Business Program Your Enterprise GoBiz Contract ID is XZBZ102. It pays 5% commission and offers a discount off our year-round low rates at participating U.S. and international locations. Book using Preferred GoBiz Contract ID XZBZ102 or enter /CD- XZBZ102 in the car sell of your GDS. Rates and commission are subject to change without notice. Important Contact Information General Reservations 1 800 261-7331 www.enterprise.com/ta Group Reservations 1 800 261-7331 www.enterprise.com/ta GDS 1 800 424-1282 (TA help desk) Business Development Managers Tony Cosenza, CTA Director – Travel Agency Sales 773-583-8657 800-494-0563 Fax: 773-583-8752 Email: [email protected] Booking Instructions Preferred Corporate Rates Book using Preferred Corporate Contract ID XZBZ102 or enter /CD-XZBZ102 in the car sell of your GDS. Payment Policy Enterprise accepts most major credit cards, debit/check cards with proof of return transportation ticket (train, plane and cruise ship); most MCOs and cash with a deposit for qualified rentals. See keyword PAYMENT in your DRS for details and participating locations. Cancellation Policy See your GDS for complete information. Address for Payment & Correspondence Tony Cosenza, CTA Enterprise Rent-A-Car 4433 North Rockwell Street Chicago, IL 60625 For commission Inquiries: Call 800-424-1282. Late Booking Requests Reservations can be made by a travel agent any time prior to the customer’s arrival as long as cars remain available. Certain rates have advance booking restrictions. Travel Agent Reduced-Rate Policy To enjoy your travel agent discount, just enroll in our Enterprise Plus™ Program for Travel Agents. Enroll at www.enterprise.com/ta Once signed up, you are able to take advantage of a special discount when you book personal car rental reservations. Please note that your discount will be applied only to personal rentals booked through this online path. Only one discount per rental will be applied.