Version 20.11 Build 4341 Installation Instructions

Installation Instructions
Medtech32
Version 20.11 Build 4341
(June 2014)
IMPORTANT NOTE
Medtech recommends that all Medtech upgrades and database back-up and restore
processes are performed by a Medtech Certified Engineer or your Practice Technician. For
a list of Medtech Certified Engineers please visit the Medtech Global Website:
www.medtechglobal.com
These installation instructions contain important information for all Medtech users.
Please ensure that they are circulated amongst all your staff. We suggest that they
are filed safely for future reference.
© Copyright Medtech Limited
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For further information on these new features, or any other queries regarding the changes in
this release, please contact Medtech Support as follows:
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Via the Medtech32 application [Help ► Contact Support]
By email to [email protected]
By fax to 0800 MEDTECH (633 832)
By phone on 0800 2 MEDTECH (633 832)
Table of Contents
Installation Pre-Requisites Checklist ........................................................... 3
Location of Installer ....................................................................................... 4
Medtech32 Version 20.11 Build 4341 Server Installation ........................... 4
Medtech32 Version 20.11 Build 4341 Briefcasing Installation ................... 6
Post Installation Checklist ............................................................................ 7
© Copyright Medtech Limited
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Installation Pre-Requisites Checklist
Before attempting to run the Version 20.11 Build 4341 upgrade, please ensure that
a complete file level backup of the MT32 directory (including all databases located in
the MT32\Data folder) has been completed successfully.
1.

It is also recommended that you have completed a full Interbase Backup and
Restore on all of your Medtech32 databases within the previous month.
Medtech recommends that all Medtech upgrades and database back-up and restore
processes are performed by a Medtech Certified Engineer or your Practice
Technician.
2.
Check the current Medtech32 installed version [HelpAbout Medtech32] before
attempting this upgrade. The practice must be on the following Medtech32 version:

3.
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Version 20.10 Build 4299 or later
All users (including remote users) have logged out of Medtech32 and all scheduled
utilities, backup or maintenance tasks, and third party interfaces that require access
to the databases have been stopped. Please stop and start Interbase guardian
services to reset all connections to the databases.
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The following utilities/services have been shut down or stopped:
4.
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Medtech32 Scheduler
Windows Scheduler
NIR Directory Monitoring Utility
Medtech Generic Directory Monitor Utility
Medtech Services
GP2GP Services
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5.
The Medtech Services are being upgraded during this installation and will be stopped
and restarted automatically. However, as a precaution, please ensure that the
Medtech Services have been stopped prior to running this upgrade.

6.
Ensure that the Medtech Clinical Audit Tool [CAT] is not currently running on any
machine.
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7.
You are logged onto the Medtech32 Server with full administrative rights.
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8.
All Briefcasing laptops with outstanding Briefcased data have been checked-in.
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9.
All Briefcasing laptops have been disconnected from the network.
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10.
The Release Notes and Installation Instructions have been reviewed and are
understood.
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© Copyright Medtech Limited
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Location of Installer
1. Visit our website at www.medtechglobal.com.
2. Select “New Zealand” in the region drop down (top right hand side of the window).
3. Select menu, Support Medtech32 Downloads. The New Zealand Medtech32
Downloads page will be displayed.
4. Locate the upgrade called Medtech32 Version 20.11 Build 4341 (June 2014) in the list.
5. Download the installer (“V20.11-Upgrade.EXE”).
Medtech32 Version 20.11 Build 4341 Server
Installation
1. Ensure that you have completed and checked all items in the Installation Pre-Requisites
Checklist above.
2. Download the Version 20.11 Build 4341 Installer as described above.
3. Double click on the upgrade EXE to start the installation process.
4. Select the option for a server installation:
5. The Medtech Application EXEs and related files will be replaced.
6. The Database Upgrade Scripts will be run.
© Copyright Medtech Limited
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7. The Database Structure Check utility will be run.
Note that this step can take a long time on large databases and should not be
interrupted
8. The SQL Utility will be run to update the ACC READ codes.
Note that this step can take up to 10 minutes, depending on the specifications of
your server, and should not be interrupted
9. Some other updates and configurations will be done.
10. The Medtech Services will be started.
11. Once the installation is complete, the following message will be displayed:
12. Click on OK to close the installation.
13. You may be prompted to reboot the server at completion of the installation. If so, please
complete the reboot of the server when requested.
© Copyright Medtech Limited
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Medtech32 Version 20.11 Build 4341
Briefcasing Installation
After the server installation described above has been completed, all briefcasing laptops
must be upgraded using a similar procedure as above, by selecting the following option at
the start:
© Copyright Medtech Limited
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Post Installation Checklist
1.
If prompted to do so after installation, a reboot of the server has been completed.
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2.
The upgrade has been run on all laptops that are used for Briefcasing and has
completed without errors.

Check the Version and Build of the replaced application EXEs:
Right Click on the relevant EXE, select Properties from the Menu, click on the
Details Tab and check the File Version]. The required file version of each EXE is
shown in brackets below:
3.
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Medtech32 Main Application: Bin\MT32.exe [20.11.0.4341]
Message Transfer Utility: Bin\Tools\MTInbox.exe [20.11.0.4341]
Query builder: Bin\Tools\Qbuilder.exe [20.11.0.4341]
GP2GP Patient Record Export: Bin\Tools\PatientRecordExport.exe
[20.11.0.4341]
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If any of the following utilities/services were shut down or stopped prior to the
Version 20.11 Build 4341 upgrade, please ensure they are restarted:
4.
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Medtech32 Scheduler
Windows Scheduler
NIR Directory Monitoring Utility
Medtech Generic Directory Monitor Utility
GP2GP Services
5.
The Medtech Services were upgraded as part of the installation and should have
been stopped and restarted automatically. However, as a precaution, please
ensure that the Medtech Services have been started after running this upgrade.

6.
Login to Medtech32 and ensure database connection is successful. Check that the
database connection is successful to all registered databases.
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7.
Check the current Medtech32 installed version [HelpAbout Medtech32]. After
the upgrade has been run, this should read Version 20.11 Build 4341.
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8.
Ensure that all staff can successfully log into Medtech32 without error.
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9.
Any errors encountered during the post installation process have been captured
and have been provided to Medtech Support for assistance.
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© Copyright Medtech Limited
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