The Nor’Wester E-NE WS VO L 3 > I S S U E 1 > F E B RUARY 2014 DO YOU HAVE IDEAS FOR OUR NEXT E-NEWSLETTER? [email protected] Please contact Mary Miller, FNW Division Executive Lead FEBRUARY 20 NEW DATE & LOCATION! A GP for Me Attachment Initiative Important Event: Mark Your Calendars and RSVP! New Shared Care Priorities Drs. Linda Curtis and Tracy Monk will present the GP for Me provincial initiative and its accompanying fee codes at this Dine and Discover event. We encourage your attendance at this important meeting. U! Typically this involves three paid dinner meetings with specialists over the course of the year. GPs involved with our successful orthopedics, gastroenterology and psychiatry/mental health committees have found the work very gratifying and not at all onerous! Ways in which family physicians and your staff can be better supported in your practices. START! D YO New working groups are being established for these priority specialties and WE NEED GP PARTICIPATION! Challenges you face in providing care to your patients; and pm NEE GPs Needed for Pediatrics and Neurosurgery Advisory Committees The Division will also engage you in a collaborative discussion to explore: 5 WE Please consider offering your ideas and experience in either peds or neurosurgery. Dinner will be served and you will be compensated for your time. [email protected] Contact FNW Shared Care Lead, Leslie Rodgers When: Thursday, February 20th, 5-8:30pm http://www.vancouvergolfclub.com/ Where: Vancouver Golf Club MOA Dinner & Dialogue: GP for Me Provincial Initiative & Billing Tips! 771 Austin Avenue, Coquitlam BC INVITE YOUR MOA TO JOIN US... Give your input into the GP for Me Attachment Initiative; and http://www.vancouvergolfclub.com/ Discuss how the Division can provide support to MOAs. To RSVP to Vivienne McMahon [email protected] Click Here FEBRUARY 25 When: Tuesday February 25th, 6:00pm - 8:30pm (Please RSVP by February 14, 2014!) Executive Plaza Hotel and Conference Centre Where:http://www.executivehotels.net/coquitlamhotel/ 405 North Road, Coquitlam If you have questions for Lisa Dwyer, FNW Attachment Lead [email protected] Click Here [email protected] RSVP: Please contact Vivienne McMahon or fax her at 778 294 3424 In addition to dinner, MOAs will be reimbursed $20 per hour for the working portion of the meeting. www.divisionsbc.ca/fraser-northwest https://www.divisionsbc.ca/frasernw/events Click Here to download the invitation and share with your MOAs. www.divisionsbc.ca/fraser-northwest 1 The Nor’Wester VO L 3 > I S S U E 1 > F E B RUARY 2014 E - NE WS A Peek at What We’ve Learned from Our Practice Profile Survey The recent FNW practice profile survey reveals some interesting statistics regarding the age, gender and satisfaction of the FNW family physicians compared to national statistics.* FNW Members Canada 65% 60% 49% M 51% F 56% M 44% F In practice 10 years or less 42% 25% Satisfied or very satisfied in professional life 87% 72% Satisfied or very satisfied with work/life balance 68% 49% Age <55 years old Gender The next issue of the Nor’Wester will profile local statistics regarding retirement plans of family physicians and FNW strategies to support recruitment and retention. * As per the 2013 National Physician Survey sponsored by the College of Family Physicians of Canada, Canadian Medical Association, and the Royal College of Physicians and Surgeons of Canada. Telephone Interpreters: Myth vs. Reality Myth BUSTERS FNW family physicians can now access pre-paid, telephone-based professional medical interpreters through The Provincial Language Service (PLS). You can access the service during a patient consult through a quick and easy 3-Step Process: Myth: Medical interpreters will not tell me exactly what the patient is saying; they will just summarize. Reality: PLS’ professional interpreters are trained to interpret exactly what the patient says. They all have training to be interpreters, including, in many cases, medical terminology. In the case of PLS interpreters, the majority of the interpretation they do is in the health care field; therefore they are very familiar with healthcare related conversations. 1. Call the PLS: 1-866-425-0217 2. Provide the representative with your access code: 845931 3. Put your cell phone/office phone on speakerphone and get started! Myth: Patients would rather use their family members to interpret. Reality: While this is true in some cases, patients often prefer the anonymity of a professional interpreter, especially for sensitive topics like sexual and mental health. You should always offer an interpreter. You or your office staff can also use telephone interpreters to call patients at home. Follow the above steps and ask the representative for a thrid-party connection to the patient. 180 PLS translation services are available in languages and dialects, hours a day, days a week. 24 7 [email protected] Dr. Patricia Gabriel is leading this member-initiated pilot project in the FNW Division. Detailed information and tips, patient handouts, and an https://www.divisionsbc.ca/frasernw/memberprojects information guide are available HERE. Patient handouts are available in English, Arabic, Chinese, Farsi, Korean and Punjabi. 81 % OF FNW DIVISION MEMBERS SAID THEY HAD DIFFICULTY COMMUNICATING WITH A PATIENT DIRECTLY DUE TO A LANGUAGE BARRIER IN THE PAST MONTH. www.divisionsbc.ca/fraser-northwest 2 The Nor’Wester VO L 3 > I S S U E 1 > F E B RUARY 2014 E - NE WS Exercise as Medicine Heads UP! Exercise as Medicine is a concept that is rapidly gaining traction across North America. The Integrated Health Network (IHN) is Coming to Fraser Northwest Several physicians and allied health staff at RCH have recently formed an informal interest group surrounding the promotion of exercise as an effective medical intervention for many chronic diseases. They are beginning to look at hospital and community related projects that facilitate the goal of increasing patient participation in exercise. Physicians and other allied health staff are in a powerful position to encourage exercise, but a common barrier is the lack of tools and knowledge to do this effectively. An integrated Health Network involves Home Health (HH IHN) establishing: Meaningful, longer term connections between HH client GPs and case managers The expansion of the care management team to include a surveillance nurse (SN) to regularly monitor client progress by phone, and a client services assistant (CSA) to do some of the business functions previously done by clinicians. Incorporation of CARE Management approaches & principles into daily practice by case managers and the SN. Are you a family practitioner with an interest in prescribing exercise as part of your routine practice? Might you be interested in participating in this group? Watch for more information as this program rolls out in the Tri-Cities area in spring/summer 2014 and New Westminster in late summer/fall 2014. [email protected] Contact Dr. Jocelyn Chase MD, FRCPC RCH Geriatrics and Internal Medicine Workshop Opportunity Compassionate (Non-violent) Communication The RCH and Area Physicians Advocating Wellness Group cordially invites you to an introductory workshop on Compassionate (Non-violent) Communication. Workshop participants will learn and practice this proven four-step model for effective, rewarding communication that can enhance your relationshops with patients, colleagues, family and friends. Come and learn how to reduce stress and increase satisfaction in the workplace and at home! Westminster Pier Park along New Westminster waterfront FEBRUARY 19 When: Wed. Feb 19, 5-9pm Where: Sherbrooke Lounge, Royal Columbian Hospital Facilitators: Drs. Andrew Clarke & Nancy Barker For general information or to submit ideas for our next E-News please contact Mary Miller, [email protected] FNW Division Executive Lead CME Credits: Mainpro C credits are available if you complete both a pre-session exercise and a post-session teleconference. http://www.physicianhealth.com/node/29 For More Information Click Here [email protected] To RSVP Click Here Registration is Limited! www.divisionsbc.ca/fraser-northwest This event is kindly co-sponsored by the FNWDFP and the Physician Health Program of BC. www.divisionsbc.ca/fraser-northwest 3
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