Marcus Daly Telemedicine Network (HCP 34922) Request for Proposal FCC Healthcare Connect Fund Marcus Daly Telemedicine Network (MDTN) is a combination of 2 clinics, in the state of Montana and Marcus Daly Hospital (HCP 10750). The Consortium was created to facilitate and assist in the deployment of high-speed networking for rural hospitals and clinics to allow rural patients improved access to health care services General Project Summary Via the MDTN, the two rural healthcare clinics would be linked to Marcus Daly Hospital allowing them to perform telemedicine and transmit all types of medical and imaging data. With the new connection, healthcare providers will be able to meet new requirements, treat more patients, consult remotely with specialists while patients are at the hospital, and send and receive all radiological and digital imaging expeditiously. Contract Term HCP is seeking to enter into a 36 month term contract, a 36-month term with an optional 2-year renewal or a 60-month term with no optional renewal period so separate pricing should be provided. Circuit Pricing Requested Marcus Daly Telemedicine Network is contemplating 1 to 3 different circuit speeds for each connection. If they have the need, they may want to increase the speed of any circuit during the term of the contract to a faster speed without signing a new contract. All Clinics are looking for connections back to HCP 10750 so they can transmit data and use the Internet service. HCP Number HCP Address HCP Name 10750 1200 Westwood Drive, Hamilton, MT 59840 Marcus Daly Hospital Connection 50 and/or 100 or 200Mbit Symmetrical Internet Circuit 10750 1200 Westwood Drive, Hamilton, MT 59840 Marcus Daly Hospital 15and/or 20 Mbit Symmetrical Failover Internet Circuit Internet 18239 1037 Main Street Corvallis MT 59828 10 and/or 20 Mbit Symmetrical HCP 10750 18242 300 N. 10th Street Hamilton, MT 59840 10 and/or 20 Mbit Symmetrical HCP 10750 Marcus Daly Hospital-Corvallis Family Medicine Marcus Daly HospitalBitterroot Valley Eye Assoc.Hamilton 1 Termination Point Internet Redundancy and Equipment Needs HCP is seeking redundant connectivity at HCP 10750. Due to the remote location, outages are common, whether due to carrier maintenance, equipment outages and physical fiber damage. This interrupts SIP telephone and hosted Electronic Health Records connectivity, and can place patients at risk. MDTN is seeking a solution with hardware and internet services using BGP and unique geographic paths to enable continuity in the event of an ISP failure, minimizing outage time. Marcus Daly Telemedicine Consortium is seeking the implementation of layer-3 connections to locations that need EHR and telephone connectivity to increase security and guarantee performance. HCP is seeking the implementation of redundant Unified Threat Management appliances to protect from internet threats with features such as Intrusion Prevention, Stateful Packet Inspection and Anti-Malware. The configurations are based on Cisco Systems products. Whenever the name of a manufacturer, trade name, brand name, or model and catalog numbers followed by the words “equivalent”" are used in the specifications it is for the purpose of item identification and to establish standards of quality, style, and features such information is not intended to only solicit proposals for Cisco Systems products.” . Bids on equivalent items of the same quality are invited. However, to receive consideration, such equivalent bids must be accompanied by sufficient descriptive literature and/or specifications to clearly identify the item and provide for competitive evaluation. HCP Number 10750 18239 18242 HCP Address HCP Name Internet Security 1200 Westwood Drive, Hamilton, MT 59840 Marcus Daly Hospital 1037 Main Street Corvallis MT 59828 Marcus Daly HospitalCorvallis Family Medicine 2x Cisco ASA 5515-X with SMARTnet 8x5xNBD or Equivalent Cisco ASA 5505/Security Plus with SMARTnet 8x5xNBD or Equivalent 300 N. 10th Street Hamilton, MT 59840 Marcus Daly HospitalBitterroot Valley Eye Assoc.Hamilton Cisco ASA 5505/Security Plus with SMARTnet 8x5xNBD or Equivalent Criteria for Selecting Service Provider 1. Cost of Service 2 Layer3/BGP Router VPN Router 2x Cisco 4451-X ISR with seven 1GBit Ethernet ports and SMARTnet 8x5xNBD or Equivalent 2x Cisco 3925E ISR with SMARTnet 8x5xNBD or Equivalent N/A Cisco 2901 with SMARTnet 8x5xNBD or Equivalent N/A Cisco 2901 with SMARTnet 8x5xNBD or Equivalent When submitting a bid, the carrier should provide the hospital a bid document delineating all costs associated with providing the requested service. An itemization of estimated taxes and surcharges should be provided and for both service and equipment. The provider with the lowest cost will receive the highest score. 2. Bandwidth Vendor needs to be able to provide bandwidth speeds listed. 3. Quality of Transmission Circuits with industry-standard, or better, Quality of Service (QoS). Vendors will provide a SLA outlining the Quality of Service Metrics. Recommended Targets: a. Reliability (uptime) 99.9% b. An average end to centralized Hospital site delay of less than (<) 20 milliseconds c. Jitter <20 ms d. Packet Loss <1% 4. RFP Compliance Bids submitted following the RFP requests will receive the highest score If the selected vendor’s services do not meet the above requirement then the HCP has the right to cancel the signed agreement without a termination penalty. Vendor must have a valid SPIN issued by USAC. (See http://www.usac.org/sp/tools/forms.aspx) PROPOSAL EVALUATION Proposed vendor responses will be evaluated on the following criteria, using a ranking of 1 to 10, with 10 being highest score, multiplied times the weighted percent: 1. 2. 3. 4. Cost - 50% Bandwidth - 20% Quality of Transmission – 20% RFP Compliance -10% The selection will be based on all factors indicated in this section and the winning bid may not be the lowest cost bid. The point scale listed above will be used to determine the most cost-effective solution for the HCP. SUBMISSION / QUESTION PROCESS 1. A letter signifying the bidders’ intent to bid on this project should be received via email no later than 14 days after the RFP is posted for bidding. Letter of intent emails should be sent to [email protected] with the following information: a) name and address of the company; b) the company’s authorized representative’s name, title, address, phone and email address. Only bidders submitting such a notice will be eligible to send questions and receive answers concerning this RFP. 2. Questions concerning this RFP should be submitted via email to Geoffrey Boggs at [email protected]. Vendors are invited to submit written questions and/or requests for interpretations/consideration/acceptance concerning this RFP within 15 business days from the posting of the RFP. All submitted questions and the applicable responses will be compiled and will be sent to all bidders who submitted a letter of intent to bid 18 to 20 days after the RFP is posted. Any communications not sent to the email address above will not be entertained. 3. In the event it becomes necessary to amend, add to or delete any part of the RFP, the amendment will be posted on the USAC website. 4. Bid proposals must be sent via email to Geoffrey Boggs at [email protected] no later than midnight Eastern Standard Time on the 28th day after the posting date as published on the USAC website http://www.usac.org/rhc/healthcare-connect/tools/search-posted-services/consortia.aspx. 3 The Consortium Leader may seek clarifications concerning the submitted bid. If the Consortium Leader fails to sign a contract before the winning bid expires, which results in a change in price by the winning bidder, it reserves the right to reopen the RFP for bids. 4
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