WebCast Deck - Microsoft Product and Licensing

Microsoft Product and
Licensing Updates
Presented February 13, 2014
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without express written permission from CompuCom Systems, Inc. All trademarks and trade names mentioned herein are the property of their respective owners. The
information contained herein is subject to change without notice.
Agenda
Welcome and Introduction
 Heather Peyton, CompuCom
Product Updates
 Jonas Jasinskas, CompuCom
Licensing, Promos and SA Updates
 Stacy Price, CompuCom
Q and A
CompuCom ─ Overview
Premier Provider of IT Services and Products
Operating Strength
26 Years Serving Market-Leading Clients in the US and Canada
 3.5M+ Desktop Seats Managed
 85+ Data Centers Under Management
 Premier Product Reseller – Microsoft, Symantec, Cisco, HP, Adobe, Dell Lenovo, Apple, Fortinet, APC and
Others!
CompuCom by the Numbers
Under Management
Support Actions
• 4.25 Million Devices
• 48 Data Centers
• 317,000 Servers
• 331,000 Network
Devices
• 1,230,000 Peripheals
• 3,450,000 Desktops
and Laptops
• 388,250 Mobile and
Hand Held Devices
• 738,450 Field
Support Work Orders
• 7,145,200 Service
Desk Incidents
• 92.5% First Call
Resolution
• 7.5% Percentage of
Dispatch
Certifications
• 85,000+
Certifications
• 3,857 ITIL
• 8 ISO
• 160 Six Sigma
• 155 Project
Management
• 5,240 Cisco,
Microsoft, Sun,
VMware and Others
We Know Microsoft Licensing!
And Architecture. And Deployment. And Support!
Authorized provider of Enterprise Agreements since the
inception of the program and a LAR for Microsoft Select
Agreements in the US for 18 years (program started in 1993)
CompuCom helps clients manage more than 2,500 Microsoft
Agreements
Experienced software sales professional, average 8+ years
experience
Gold Authorized Partner for Devices and Deployment, Server
Platform and Data Platform
6,000+ Technical Associates in the US and Canada
Operations Excellence Award Winner for 11+ Years
86% of Clients Stay with CompuCom for More than 5 Years
CompuCom is a Leader in
End User Enablement
CompuCom Named by Gartner in
Leaders Quadrant for End-User
Outsourcing Services, North America
View the Full Release Online
 http://www.compucom.com/magicquadrant
6
Jonas Jasinskas, MCP
Microsoft Licensing and SAM Expert
Windows 8.1, SQL 2014,
Microsoft Product Life-cycle
2/13/2014
Product Support Lifecycle WS2008(R2)
As of July 8th 2014 Windows Server 2008 and
2008R2 enters extended support phase
What does extended support mean?
 Non-security hotfixes now paid
 “in the box” support options no longer available
‒ Premier/Pro support plans
‒ Pay-Per-Incident support cases
http://support.microsoft.com/lifecycle
8
2/13/2014
End of Product Lifecycle WS2003
As of July 14th 2015 support ends for Windows
Server 2003
What does end of support mean?
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No security updates
No security hotfixes
No free online support
Removal of paid support options
No online technical content updates
http://support.microsoft.com/lifecycle
9
2/13/2014
End of XP – End of Product Lifecycle
As of April 8th 2014 support ends for Windows XP
SP3 as well as Office 2003
What does end of support mean?

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No security updates
No security hotfixes
No free online support
Removal of paid support options
No online technical content updates
Average migration deployment times 18 to 32
months
 From business case to application testing to full deployment
http://support.microsoft.com/lifecycle
10
Windows 8.1 Update
New features for Windows 8.1
Available to all Windows 8 OS,
October 17th 2013
Covers Win 8, RT and embedded
systems
No cost update for all Windows 8
devices
2/13/2014
Return of the start button
Boot to desktop
NFC print capabilities
Wi-Fi direct printing
Broadband tethering support
BYOD Workplace join
Enhanced mobile device
management
 Enhanced security features
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11
SQL Server 2014 CTP2 Released
New Mission Critical Capabilities and
Enhancements
 Enhanced In-Memory OLTP
 High Availability for In-Memory OLTP Databases
 Improved resiliency with Windows Server 2012 R2
New Hybrid Cloud Capabilities and
Enhancements

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
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Managed Backup to Windows Azure
Encrypted Backup
Enhanced disaster recovery to Windows Azure
SQL Server Data Files in Windows Azure
Find out more about SQL 2014,
view our OnDemand WebCast on the
Events page of
www.compucomproducts.com!
12
SQL on Premise Licensing
Licensing Server/CAL
Licensing Per CORE
SQL Virtualization and Cloud
For HA
 One passive node is permitted for
each active licensed node in a
cluster
VM Mobility in Datacenter
 Software Assurance is required
Server/CAL
 Each VM must have a server license
CORE
 Each VM must have a minimum of 4
CORE licenses
2/13/2014
VM Cloud Mobility
 Software Assurance is required
AZURE
 Purchase per minute rate of SQL
 Purchase prem licensing and upload
to an AZURE VM
Stacy Price, MCP
Microsoft Licensing and SAM Expert
15
Microsoft Volume Licensing
Programs
Open Business
Price Level
Minimums
Term
Initial order of any 5
licenses
2 Years
License
Offerings
License + SA
SA
Open Value
5+ Desktops
3 Years
License + SA
SA
Select Plus
Enterprise
A: 500 points
A: 250 desktops
B: 4,000 points
B: 2400 desktops
C: 10,000 points
C: 6000 desktops
D: 25,000 points
D: 15,000 desktops
Evergreen
3 Years
License
License + SA
License + SA
SA
SA
Payment Options
Upfront for all
purchases
Upfront or pay annually
on all purchases
Option to pay annually or
upfront on License + SA
and SA purchases
Annual payments
Agreement
Required
No
Yes
Yes
Yes
Enterprise Enrollment Types
Enterprise Agreement
Products
Program Details
Price Savings
Enterprise
Enrollment for
Desktop
•
•
•
•
Microsoft CAL Suites
Microsoft Office
Windows® Client
Additional products
•
•
•
•
•
Enrollment for
Application
Platform (EAP)
•
•
•
•
SQL Server
BizTalk Server
Visual Studio
Office SharePoint Server
• 1-year and 3-year True-up options
• Three-year term
• 100% Software Assurance coverage on entire footprint; defer
license cost on units not covered by SA on initial footprint
• Purchase L+SA on new licenses
• Minimum initial purchase required by product
• 15% on Standard Edition and 40% on
Premium Edition
Enrollment for
Core
Infrastructure
(ECI)
Datacenter, Enterprise, and
Standard server suites:
•Windows Server
•System Center
•System Center Protection Suite
•
•
•
•
•
•
•
• 13 to 29% depending on configuration
Annual True-up
Three-year term
Cover all desktop PCs
Additional products (available)
Software Assurance required
Annual True-up
Three-year term
Minimum initial purchase required
License as a suite instead of stand-alone
Mix and match suites
Per-processor licensing
Software Assurance required
• Up to 15% on at least one component
of the Desktop Platform
• Up to an additional 15% on entire
Desktop Platform
• Does not provide savings on
Application Platform product
17
Server and Cloud Enrollment (SCE)
Available under the
Enterprise Agreement
(EA)
Replaces
 Enrollment for Core
Infrastructure
 Enrollment for Application
Platform
 Enterprise Wide Enrollments
Standardizes on key
Server and Cloud
technologies
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Server and Cloud Enrollment (SCE)
Key Benefits Include:
15% discount for new license and Software Assurance purchases
5% discount on Software Assurance renewals
Management of Windows Azure resources with System Center is included for
CIS commitments*
Best terms, conditions and predictability for SCE products
New subscription option available
Full Software Assurance benefits for all deployed licenses including new
version rights
Unlimited Problem Resolution Support for qualifying customers
19
O365 “add-on” Promo
The add-ons model allows customers to keep all of their underlying software
rights & SA benefits, and receive price “credits” for their underlying onpremise licenses
 EA customers receive 15% discount off of full-price
 Can only purchase the number of add-ons as they have underlying Qualified CAL licenses (1:1
ratio)
 Can be purchased as “additional product” off existing EA with no need for an amendment
 No expiration date at this time
 Sku Examples:
SKU Number
SKU Name
T6A-00068
Off365PE1 ShrdSvr ALNG SubsVL MVL AddOn touserCoreCAL
UT6-00066
Off365PE3 ShrdSvr ALNG SubsVL MVL AddOn touserECAL
D7X-00003
Off365PlanE3w/oProPlus ShrdSvr ALNG SubsVL MVL AddOn todeviceCoreCAL
20
Renew to the Cloud promo..
Offer: 20% discount (net price) on Office 365 Midsize Business (Commercial Only);
20% discount (net price) on Office 365 ProPlus (Commercial or Government); and 15%
discount (net price) on Office 365 Enterprise E3 (Commercial only)
Eligibility: This promotion will only be available in the OLV and OVS programs for
SMB (5 to 250 seats). Commercial only for Midsize Business and E3, Commercial or
GOV for ProPlus.
Program(s): Open Value Program & Open Value Subscription Program
Geography: Worldwide
Promo Dates: February 1, 2014 – June 30, 2014
Sample SKU:
 5GV-00012 Off365MdszBsnssOpen ShrdSvr ALNG SubsVL OLV NL 1Mth AP Rnw2CloudPromo
• Q7Y-00010 O365ProPlusOpen ShrdSvr ALNG SubsVL OLV D 1Mth AP Rnw2CloudPromo
• Q5Y-00024 Office365PlanE3Open ShrdSvr ALNG SubsVL OLV NL 1Mth AP Rnw2CloudPromo
21
Windows Intune Promo
Customers receive 30% off Windows Intune or Windows Intune Add On with
purchase of O365 Suites or standalone SKUs
Eligibility:
Minimum 250 seat order
Program(s):
EA, EAS, WWGP, CA/EES, SC
Geography:
Worldwide
Promo Dates:
September 1, 2013 – June 30, 2014
SKUs:
 U5U-00004 WinIntunUSL ShrdSvr ALNG SubsVL MVL AcceleratePromo PerUsr
 U7U-00003 WinIntunUSLAddOn ALNG SubsVL MVL AcceleratePromo PerUsr
22
Software Assurance Benefits Summary
•
•
•
•
•
•
New Version Rights
Spread Payments
Extended Hotfix
Support
24x7 Problem
Resolution Support
TechNet SA Subscription/TechNet
Plus Direct
Cold Back Up Server for Disaster
Recovery
•
•
Planning Services
Office Multi-Language
Pack
•
•
•
•
•
•
Windows 8 Enterprise
Windows RT Virtual
Desktop Access (VDA)
Rights
“Windows To Go” Use
Rights
Training Vouchers
Home Use Program
eLearning
Windows 8 SA Benefits
Microsoft recently made improvements to Software Assurance Benefits for Windows that provide
customers with easier ways to enable their flexible work styles. After Windows 8 Enterprise
becomes available, SA customers will have the following new use rights:
Windows RT Virtual Desktop Access (VDA) Rights: When used as a companion of an SA-licensed
PC, Windows RT will automatically receive extended VDA rights. These rights will provide access
to a full VDI image running in the datacenter, which makes Windows RT a complementary tablet
option.
“Windows To Go” Use Rights: With Windows To Go (WTG) use rights under Software Assurance,
an employee will be able to use Windows To Go on any company desktop licensed with SA as well
as from their home PC. Employees will also be able to use WTG on their personal devices at work
with the new Companion Device License.
Companion Device License: Companion Device licenses for Windows SA customers are optional
add-on licenses that will provide users with rights to access a corporate desktop either through
VDI or WTG on up to four personal devices.
Microsoft Desktop Optimization
Pack (MDOP)
In addition to the Windows 8 Enterprise upgrade, SA customers also have rights to subscribe to the
Microsoft Desktop Optimization Pack (MDOP). MDOP is a suite of technologies that help manage Windows
features, virtualize the OS, applications, and the user experience, and restore user productivity after
system issues.
The MDOP subscription includes the following technologies:
Microsoft Application Virtualization (App-V)
Microsoft Enterprise Desktop Virtualization (MED-V)
Microsoft Advanced Group Policy Management (AGPM)
Microsoft Diagnostics and Recovery Toolset (DaRT)
Microsoft BitLocker Administration and Monitoring (MBAM)
Microsoft is also adding User Experience Virtualization (UE-V), which will allow users to change their
devices without reconfiguring applications or settings in Windows 7 or Windows 8. UE-V delivers a
consistent, personal Windows experience for each user’s workstyle.
http://www.microsoft.com/en-us/windows/enterprise/products-and-technologies/mdop/default.aspx
Training Vouchers
SA customers may receive Training Vouchers for courses from Microsoft Certified Partners for
Learning Solutions (CPLS). More than 1,600 Learning Solutions Partners worldwide offer
official Microsoft Learning and E–Learning courses.
Credits are issued to you by your SA benefits administrator in the form of an e-mail voucher
and can be applied to any official Microsoft Learning Product.
For an official list of Training Voucher courses, please visit
http://learning.microsoft.com/Manager/Catalog.aspx?clang=enUS&dtype=Catalog&Sort=PublicationDateDescending&page=1&cats=%7bc8812200-d01c-11dc95ff-0800200c9a66%7d.
Unused vouchers can be redeemed for extra Planning Services days. Your SA benefits
administrator will need to perform voucher a conversion on the VLSC website (3 Training
Vouchers = 1 additional Planning Services day).
CompuCom’s Microsoft Resource Center - http://www.compucomproducts.com/ListPageSoftware-1-MicrosoftResources-90.aspx
Training Voucher Redemption
Process
Your internal SA Benefits administrator will need to activate the vouchers through the
Volume Licensing Service Center (VLSC) website –
https://www.microsoft.com/licensing/servicecenter/Home.aspx.
The administrator will assign SATVs to specific end users based the number of eligible
training days the organization received with their Software Assurance.
When activating the SATVs, the administrator is required to enter the end user’s name,
email, and number of voucher days assigned for the chosen course. The voucher will then
be sent to the end user via email.
Each SATV will include a unique 8-digit voucher number – this number must be provided
when contacting the training center to register for the course.
Inactive/unassigned SATVs will expire when the agreement ends, but vouchers that have
been assigned to an end user will expire 180 days after they are created (expiration date
is printed on voucher). It’s very important for the end user to contact their provider and
schedule the training as soon as they receive their voucher. If a training voucher expires,
Microsoft training partners cannot accept them for payment.
Put your training vouchers to use…
Important: In order to qualify for this promotion – Please contact your CompuCom Sales rep for pricing
and order processing.
28
Planning Services Offerings
Microsoft recently expanded the Software Assurance Planning Services benefit to include datacenter
management, private cloud, public cloud, data platform and application lifecycle management solutions.
These services help customers plan for their deployment of:
• Microsoft System Center
• Windows Server
• SQL Server
• Public Cloud, Windows Azure
• SharePoint Server
• Visual Studio Team Foundation Server and Test Tools
Qualifying customers will receive Planning Services days based on their license counts and SA spend for specific
products. Planning Services vouchers will be created by your VLSC administrator and redeemed with Microsoft
Certified Partners.
Software Assurance customers with qualifying licenses on the products listed above received additional Planning
Services days that can be used towards the new Planning Services or may be used for Desktop, SharePoint, and
Lync and Exchange Deployment Planning Services.
Home Use Program
The Home Use Program (HUP) allows your employees to download a copy of Office
Professional Plus 2013 or Office for Mac 2011, in addition to related Desktop
applications (Project or Visio) to their home PC.
 Employees may download software from the HUP website for $9.95 US, and they can also purchase backup
media if needed for an additional $12 US.
 Upon activation of the HUP benefit through the VLSC portal
(https://www.microsoft.com/licensing/servicecenter/Home.aspx), your SA administrator will receive a
program code which employees must have to access the HUP website (https://hup.microsoft.com).
 Please note that the end user enters into an electronic agreement upon installation, which states that the
user agrees to discontinue use of the software if they are no longer with your company. Employers are not
held responsible for monitoring the use of this benefit.
 Home Use licenses for each product are limited to the number of Application licenses with active SA on
your current agreement. Users may purchase one version of Office (either Office Pro Plus 2010 or Office for
Mac), in addition to Project Pro or Visio Pro (if applicable).
To learn more about the HUP, please visit
http://www.microsoft.com/licensing/sa/benefits/home_use_rights.mspx.
For HUP marketing materials to assist with the promotion of this benefit to your
organization, please visit http://marketing.microsofthup.com/.
Volume Licensing Service Center (VLSC)
https://www.microsoft.com/Licensing/servicecenter
SA Benefit Summary Page
Software Assurance –
Additional Resources
VLSC - https://www.microsoft.com/Licensing/servicecenter
 SA Benefits Administrator must login to this site to activate, assign, and
manage your organization’s benefits.
VLSC Support - [email protected]
 This is the group to contact if you experience technical issues with the VLSC
website while activating SA benefits, or you can call 1-866-230-0560.
Software Assurance Benefits FAQ http://www.microsoft.com/licensing/sa/faq.mspx
Need Help with SA Benefits?
Contact CompuCom’s
Software Assurance Benefits Expert
Stacy Price
Office: 972-856-5520
email [email protected]
Wrap-Up
Heather Peyton
Why Choose CompuCom to Help
Manage Your Microsoft Agreements?
We incorporate ongoing scheduled activities to deliver consistent value throughout
your entire agreement.





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Thorough contract negotiations
Consistent and timely licensing advice
Education on licensing use rights to ensure compliancy
Ongoing deployment discussions and strategies
Building and designing technology roadmaps
Practical application of software asset management best practices
We work side by side with you through technology updates, reporting on your SA
Benefits usage and deployment plans in order to achieve your organization’s IT goals.
We incorporate our working knowledge of the Software Asset Management
Methodology to help you maximize your current investments in Microsoft technology
by leveraging all your agreement benefits.
Upcoming WebCasts!
2/18 - Save Your IT Budget by
Migrating off Oracle to SQL
2/20 – HP Converged Systems
2/27 – VDI, Cisco, Atlantis and
VMware
3/11 – Microsoft Lync
3/13 – VMware Cloud Automation
3/18 – Fortinet UTM
3/20 – Why Migrate from VMware to
Hyper –V
37
Join Us at the Upcoming Microsoft
VIP Technology Roadmap Events
 Dates and Locations:
‒
‒
‒
‒
‒
‒
‒
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2/25 - Cleveland, OH
3/25 – Milwaukee, WI
4/1, Pittsburgh, PA
4/3 - Charlotte, NC
4/10 - New York, NY
4/15 - Boston, MA
4/17 - Rosemont, IL
4/22 - Houston, TX
Topics Covered
 Enabling Today’s Mobile Workforce
 Transform Your Business, Inside and Out, with Enterprise Social
from Microsoft
 Blueprint for Modernizing Your Datacenter
 Enabling Familiar, Powerful Business Intelligence
38
News – CompuCom Now Authorized to
Sell the Microsoft Surface (US Only)
39

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