SUCCESS STORY Sennheiser Adopts a Sound Approach to Systems Integration "With Magic xpi, we were able to quickly and easily integrate our new CRM application of SugarCRM with JD Edwards. We now also have a central integration solution that will make our IT viable for the future." Klaus Höling, Director IT and Group CIO, Sennheiser Electronic GmbH © Sennheiser electronic GmbH & Co. KG About Sennheiser The Goal For more than 65 years, Sennheiser has stood for quality products, genuine sound and customized solutions when it comes to recording, transmission and reproduction of sound. Sennheiser uses Oracle's JD Edwards EnterpriseOne (JDE E1) ERP system and required an integration solution for the connection of Sugar, which was being introduced as its CRM system. Today's product portfolio ranges from wired and wireless microphone and monitoring systems, to conference and information technology, from audiological products to headsets for aviation. With annual revenues of EUR 584.4 million in 2012 and 2,329 employees worldwide (1,226 of them in Germany and 1,103 abroad), Sennheiser is considered one of the market leaders in the audio solution market. Currently, the company has three manufacturing facilities in Germany, Ireland and the United States, as well as sales subsidiaries in France, Great Britain, Belgium, the Netherlands, Switzerland, Liechtenstein, Germany, Denmark (Nordic), Russia, Hong Kong, India, Singapore, Japan, China, Australia, New Zealand, Canada, Mexico and the United States. www.magicsoftware.com "We have been searching for a solution that would not just couple Sugar and JD Edwards, but could also be used as a central platform for the integration of the entire software landscape," said Klaus Höling, Director IT and Group CIO, of Sennheiser Electronic GmbH. The integration platform also had to be flexible and at the same time stable, easy-to-use and maintain. In addition, Sennheiser wanted to use the same integration platform for more efficient integration of its core JD Edwards EnterpriseOne application with its heterogeneous application landscape including IBM Enterprise Content Management (ECM), PLM Product Lifecycle Management System (CIM Database), Lotus Notes and MicroStrategy. SUCCESS STORY The Solution Advantages After careful investigation, Sennheiser selected Magic xpi Integration Platform for its central integration platform. A crucial factor in this decision was Magic's achievement of Oracle Validated Integration for JD Edwards EnterpriseOne status and its optimized native adapter for Sugar, which eliminated the need for complex interface programming. With Magic xpi, Sennheiser has chosen a central integration platform that easily integrates the new CRM system into the existing ERP environment of JD Edwards and ensures smooth communication. Using a proof-of-concept process, Magic Software was able to demonstrate and prove the integration between Sugar and JD Edwards along with strong technical knowledge of both software environments. In addition, the entire concept of a central integration platform that could incorporate all enterprise systems in a hub-andspoke model was very important for Sennheiser. The model has significant advantages compared to point-to-point integration: it makes for easy integration and provides for clear, easy-to-maintain infrastructure. At Sennheiser, Magic xpi now manages communication between JD Edwards EnterpriseOne and Sugar, in both directions. This includes the creation and updating of account information, sales information, billing information and delivery dates. Sennheiser plans to use Magic xpi as a central integration hub to link its other enterprise systems, including Warehouse Management, BI and Lotus Notes. The numerous standard adapters of Magic xpi ensure that future integration projects are implemented quickly and easily. Thus, complex interface programming is now a thing of the past. The hub-and-spoke structure with Magic xpi in the center ensures clarity and easy maintainability of all enterprise IT systems. Point-to-point connections between individual systems, which combined lead to confusing and difficult-to-maintain "spaghetti integration", are no longer necessary. Each application is simply connected to JD Edwards via Magic xpi. Data silos, duplicate data and similar disadvantages of applications that work in isolation were eliminated affordably and can be avoided in the future. This ensures future security for Sennheiser from an enterprise IT perspective. The software landscape can now be quickly and easily adapted to new market demands. Since Magic xpi includes many business application adapters, the system operates at Sennheiser as a data hub. The data is taken from the respective source application systems, transformed according to business rules and application requirements, and is then distributed in the correct format to relevant destination applications. Therefore, the problem of data silos is now a thing of the past. A B O U T M A G I C S O F T WA R E E N T E R P R I S E S Magic Software Enterprises (NASDAQ: MGIC) empowers customers and We draw on 30 years of experience, millions of installations worldwide, and partners around the globe with smarter technology that provides a multi- strategic alliances with global IT leaders, including IBM, Microsoft, Oracle, channel user experience of enterprise logic and data. Salesforce.com, and SAP, to enable our customers to seamlessly adopt new technologies and maximize business opportunities. www.magicsoftware.com Magic is a registered trademark of Magic Software Enterprises Ltd. All other product and company names mentioned herein are for identification purposes only and are the property of, and might be trademarks of, their respective owners. Magic Software Enterprises has made every effort to ensure that the information contained in this document is accurate; however, there are no representations or warranties regarding this information, including warranties of merchantability or fitness for a particular purpose. Magic Software Enterprises assumes no responsibility for errors or omissions that may occur in this document. The information in this document is subject to change without prior notice and does not represent a commitment by Magic Software Enterprises or ist representatives. © 2014 Magic Software Enterprises Ltd.
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