Keystone Business Analyst Job Description £25k-£40k + benefits, depending on experience About Keystone Keystone (www.keystone.co.uk) is the leading provider of asset management software to UK social housing. Our integrated product suite is used to ensure the efficient and effective administration of housing stock including management, planned maintenance, inspections, risk management and component accounting. Keystone is part of Civica Group. About Civica Civica (www.civica.co.uk) is a market leader in specialist systems and business process services for organisations across the public sector and around the world. Through experienced people who understand service delivery, the Group applies software, cloud-based services and outsourcing to help customers transform the way they work. Drawing on a unique combination of people, technology and business process expertise, Civica supplies more than 2,500 organisations in the UK, Australia, New Zealand, Singapore, Canada and the USA. Role The Business Analyst delivers integrated solutions based on Keystone products, which meet the business requirements of the customer. This requires a complete understanding of all Keystone products and the business environment into which the solution will fit. This means understanding how the Keystone modules interact with other systems, and the different options for the customer solution. The Business Analyst will capture client business requirements, in terms of process flows, data flows and integration, in order to recommend an appropriate Keystone solution. Working as part of an implementation team, they will brief the Project Manager and Data Analyst to ensure that the solution meets the requirements in terms of data configuration and integration capabilities. The BA will define and agree customer specific training objectives to be delivered by the training team. Responsibilities The Business Analyst is ultimately responsible for the quality of the data in the solution and the solutions fit for purpose. Participate in the sales handover meeting Lead the project scoping meeting Advise the Project Manager of suitable tasks for planning and resourcing purposes C:\Users\Roberthewes\Appdata\Local\Microsoft\Windows\Inetcache\Content.Outlook\TPXZ53MR\Business Analyst Job Description_V3.Docx 27 May 2014 Chair Configuration workshop Chair business analysis workshops such as KSI workflow workshops Provide business consultancy around the correct use of a module in a given solution e.g. KPM consultancy. Capture and advise customer requirements for data sources, reporting, data flows and integration. Understand and define interfacing requirements, and communicate to the Data Analyst to ensure that the configuration meets the solution requirements Communicate with the training team to ensure they are appropriately prepared for delivering impactful training, in terms of training objectives and other pertinent information Perform quality testing and approve solution release to the customer Undertake business consultancy work from time to time Update timesheets Application process If you are interested in applying for this position, send a copy of your CV and a covering letter explaining why this role will suit you and detailing your current remuneration to [email protected]. No agencies. C:\Users\Roberthewes\Appdata\Local\Microsoft\Windows\Inetcache\Content.Outlook\TPXZ53MR\Business Analyst Job Description_V3.Docx 27 May 2014
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