OCC DENTAL INSURANCE PROGRAM A GUIDE TO YOUR DENTAL BENEFITS deltadentalins.com/OCC A REGISTERED MARK OF DELTA DENTAL PLANS ASSOCIATION DENTAL COVERAGE TO SMILE ABOUT. Delta Dental has been providing dental benefits for nearly 60 years. • Two available dental plan options from which to choose: Starting January 1, 2015, you and your eligible family members can join millions of others nationally who trust their smiles to Delta Dental. The OCC Dental Insurance Program will provide employees and retirees of the Office of the Comptroller of the Currency and employees of the Office of Financial Research with: o PPO — for active employees and OCC retirees • Quality, cost-effective dental coverage o DHMO — for active employees and OCC employees who retire on disability • A nationwide network of contracted dentists for both plans • Confidence that your dental health is our priority THE OCC DENTAL INSURANCE PROGRAM OFFERS YOU CHOICES. Compare the benefits under each option. As an employee, the OCC Dental Insurance Program offers you the choice of two quality dental options — the PPO option, called Delta Dental PPOSM plan and the dental HMO – DHMO option, known as DeltaCare® USA plan. Each option is structured differently: • PPO – The PPO plan has a network of preferred providers and you can visit any licensed dentist for treatment. The plan provides for both in and out-of-network benefits; however you will usually receive the greatest benefit when you visit a participating in-network dentist. If you are covered by other dental insurance, coordination of benefits is applicable. One very important requirement is that any dental coverage you may have under either of the federal benefit programs (Federal Employees Health Benefits [FEHB] or Federal Employees Dental and Vision Insurance Program [FEDVIP]) is the primary payer to any benefits payable under this program. • DHMO – The DeltaCare USA plan, in most states, operates through a network of participating dentists that manage all of your dental care. You will be required to select a primary care dentist or one may be assigned to you.* You pay a fixed copayment for services, and except for emergencies, there is generally no coverage for out-of-network benefits. If you are covered by other dental insurance, coordination of benefits does not apply. The PPO and DeltaCare USA plans each provide a wide range of preventive, diagnostic, basic and major restorative services as well as orthodontia. Although not required, those enrolled in the PPO plan are encouraged to ask their dentist to obtain a predetermination of benefits from Delta Dental before having any major restorative and prosthodontic services performed. Obtaining a predetermination will help you avoid any surprises regarding your out-of-pocket costs. The chart on the following page provides an overview of both options through Delta Dental so that you can compare the benefits. *DeltaCare USA is not available in MN and ND. In AK, CT, LA, ME, MS, MT, NH, NC, OK, SD, VT and WY, DeltaCare USA is provided as an open access plan. Enrollees can obtain treatment from any licensed dentist and do not need to select a dentist upon enrolling in the plan. Because enrollees can visit any dentist, no specialty care authorization is needed. Deductibles and maximums may apply for services provided by an out-of-network dentist. Plan Features PPO In-Network PPO Out-of-Network DeltaCare USA (DHMO) Plan Pays You Pay Plan Pays You Pay Class I – Diagnostic and Preventive (exams, x-rays, cleanings) 100% 0% 100% 0% No Cost Class II – Basic Restorative (fillings, root canals, simple extractions) 80%* 20%* 80%* 20%* Copayments range from $0 — $200 Class III – Major Restorative Care (crowns, wisdom teeth extractions, partials, dentures, implants) Class IV – Orthodontia 60%* 40%* 60%* 40%* 60%* 40%* 60%* 40%* Preauthorization is not required Preauthorization is not required $50 per person $150 per family $50 per person $150 per family $2,500 $2,500 $2,000 for adults and children $2,000 for adults and children No lifetime orthodontic maximum Delta Dental network dentists file claim forms and accept payment directly from Delta Dental Non-Delta Dental dentists may require payment upfront and may require you to file your own claim for reimbursement No claim forms Pay the listed copayment for covered services at the time of your visit Authorization for specialty care treatment Annual Deductible Annual Maximum (Class I, II and III services) Orthodontic Lifetime Maximum Claims Copayments range from $170 — $450 Optional treatment: limited to implant/ abutment supported crowns and dentures Copayments range from $1,150— $2,100 Your DeltaCare USA (DHMO) dentist will coordinate authorization for specialty care treatment† No annual deductible No annual maximum *Subject to annual deductible †If a DeltaCare USA provider determines that a patient requires services from a specialist and there is no DeltaCare USA specialist within the lesser of 35 miles or one hour commuting time, the patient will be authorized to seek treatment from a PPO, Premier or non-network specialist. An explanation of PPO exclusions and limitations is available online at deltadentalins.com/OCC. COMPARE THE DENTIST NETWORKS AVAILABLE TO YOU. Seeing a Delta Dental PPO network dentist for your covered dental care can save you money! You can visit any licensed dentist under the Delta Dental PPO plan, but you’ll maximize plan value by taking advantage of our large PPO network because these dentists have agreed to reduced contracted rates. The Delta Dental Premier® network also provides cost protections for PPO enrollees. Premier dentists’ contracted fees are typically higher than PPO dentists’ fees, but they can usually help you save on out-of-pocket costs. Both PPO and Premier dentists will not “balance bill” you for additional fees, unbundle services, or require pre-payment for services. You are only responsible for any applicable deductibles, coinsurance, charges for non-covered services and amounts over plan maximums. For services provided by a Delta Dental PPO or Delta Dental Premier dentist, Delta Dental will reimburse the dentist directly according to a negotiated rate. For services provided by an out-ofnetwork dentist, Delta Dental will reimburse the enrollee based upon maximum contract allowances but the dentist may bill the enrollee up to their normal fees. A list of Delta Dental PPO and Delta Dental Premier dentists is available at deltadentalins.com/OCC. The examples in the chart below depict your typical savings when you visit a Delta Dental PPO network dentist versus a Delta Dental Premier dentist or a non-contracted dentist. The chart below depicts an example of savings you may expect when visiting a Delta Dental PPO network dentist or a Delta Dental Premier dentist as compared to the cost of treatment from a noncontracted dentist. These are hypothetical numbers for illustrative purposes only and assumes that no maximum or deductibles apply. Delta Dental PPO Dentist Delta Dental Premier Dentist Non-Delta Dental Dentists* $1,000 $1,000 $1,000 Contract allowance (amount on which Delta Dental bases it payment) $640 $800 $900 Coinsurance (% of contract allowance Delta Dental will pay) 50% 50% 50% Delta Dental’s share $320 $400 $450 Enrollee’s share $320 $400 $550 $0 $0 $100 Example Dentist’s charge for a crown Balance billing (any amount over the contract allowance that the enrollee is paying) * Non-contracted dentists may charge enrollees the difference between their usual fee and Delta Dental’s reimbursement up to their full fee. DeltaCare USA (DHMO) network dentists make it simple to obtain affordable dental care. Your DeltaCare USA (DHMO) plan under the OCC Dental Insurance Program is easy to use and offers you a combination of quality and affordability. The plan is designed to encourage you and your family to visit the dentist regularly to maintain your dental health. Once you have selected your DeltaCare USA (DHMO) primary dentist, you must visit that dentist in order to receive your benefits.* General dentists manage their patients’ comprehensive dental needs, including referrals to specialists, when needed. Having a primary dentist allows you to enjoy a long-term relationship with the same dentist throughout your enrollment. With no deductibles, modest copayments and no claim forms to fill out, you can start saving on out-of-pocket costs immediately. And with no annual maximum limitations, you can use your DeltaCare USA (DHMO) benefits all year long. * In AK, CT, LA, ME, MS, MT, NH, NC, OK, SD, VT and WY, DeltaCare USA is provided as an open access plan. Enrollees can obtain treatment from any licensed dentist and do not need to select a dentist upon enrolling in the plan. Because enrollees can visit any dentist, no specialty care authorization is needed. Deductibles and maximums may apply for services provided by an out-of-network dentist. ENROLLING IN THE OCC DENTAL INSURANCE PROGRAM IS EASY! Paying the premiums for your coverage. Your employer pays 100% of the premiums for you and your eligible dependents – regardless of the dental option you chose. When an OCC employee who has been participating in the program retires, he or she can continue dental coverage by electing the PPO option. Retirees who choose to participate in the PPO option must pay their own monthly premiums through electronic funds transfer or through recurring credit card payment. The monthly premium rates for retiree dental coverage are as shown below: OCC Retirees – Monthly PPO Premium Rates Effective January 1, 2015 Single (retiree only) $ 47.38 Two person (retiree and one dependent) $ 85.64 Family (retiree and two or more dependents) $155.02 Consult with your Human Resources benefits administrator regarding enrollment. If you are a newly hired employee, your Human Resources benefits administrator will assist you with enrolling in the program. Retiring OCC employees who were participating in the program as an active employee are provided a one-time opportunity to elect the PPO option as a retiree. Retirees can self-enroll online through the website portal at deltadentalins.com/OCC. At the time of enrolling in the program as a retiree, a two-month premium prepayment will be required. You will also need to complete an Electronic Funds Transfer (EFT)/Recurring Credit Card Payment (RCCP) Authorization form, available on the website, to set up your recurring premium payments; mail or fax the completed form to Delta Dental at the address shown on the form. DELTA DENTAL’S SMILEWAY® WELLNESS PROGRAM. More than just great coverage to help you maintain your smile. Preventive dental care is the number one way to keep your smile healthy. Our SmileWay® Wellness Program is your one-stop shop for oral health-related tools, tips and resources for smiles of all ages. Take the SmileWay Wellness Challenge! The SmileWay Wellness Challenge provides recommendations for how to participate in the program by taking advantage of the extensive resources available on our SmileWay Wellness site. • Stay informed Receive regular dental health tips and information by: – Subscribing to the Grin! Newsletter – a free resource emailed to you quarterly with articles, tips and tools to help you take great care of your smile. – Connecting with us on Facebook and Twitter – articles and tips posted weekly about oral and physical health care. All of this is accessible from our SmileWay Wellness site at deltadentalins.com/occ Be sure and bookmark the page so you can refer to it frequently! • Review your habits Meet the Smyles – Just for Kids! Take one or both of our interactive quizzes to see if you are at risk for cavities or gum (periodontal) disease. When you receive your quiz results, you can sign up to receive customized emails based on your risk level. Kids can meet the Smyles family and get dental health tips, games, stories and more created just for them! • Get educated Read any of the 100+ articles on dental health-related topics, including the mouth-body connection, preventive and emergency care, oral health for seniors, dental treatments and conditions, and nutrition. DELTA DENTAL’S WEBSITE IS JUST FOR YOU. DELTADENTALINS.COM/OCC GIVES YOU WHAT YOU NEED, WHENEVER YOU NEED IT. Delta Dental has designed a website specifically for the OCC Dental Insurance Program to help you with your program needs. At deltadentalins.com/OCC, you can search for a network dentist online as well as access program resources such as a list of Frequently Asked Questions and your new OCC plan benefits booklet. Register to “Manage Your Account” and access self-service tools to view and print enrollment cards, view your PPO claims status and electronic Explanation of Benefits statements, and more – all while enjoying enhanced, state-of-the-art security of your personal information, 24 hours a day, seven days a week! If you do not have website access or want to contact Delta Dental by telephone, call 844-883-4288 for assistance. The Delta Dental PPO plan is underwritten by Delta Dental Insurance Company. The DeltaCare® USA plan is underwritten in these states by these entities: AL — Alpha Dental of Alabama, Inc.; AZ — Alpha Dental of Arizona, Inc.; CA — Delta Dental of California; AR, CO, IA, ME, MI, NC, NH, OK, OR, RI, SC, SD, VT, WA, WI, WY — Dentegra Insurance Company; AK, CT, DC, DE, FL, GA, KS, LA, MS, MT, TN and WV — Delta Dental Insurance Company; HI, ID, IL, IN, KY, MD, MO, NJ, OH, TX — Alpha Dental Programs, Inc.; NV — Alpha Dental of Nevada, Inc.; UT — Alpha Dental of Utah, Inc.; NM — Alpha Dental of New Mexico, Inc.; NY — Delta Dental of New York, Inc.; PA — Delta Dental of Pennsylvania; VA – Delta Dental of Virginia. Delta Dental Insurance Company acts as the DeltaCare USA administrator in all these states. These companies are financially responsible for their own products. A REGISTERED MARK OF DELTA DENTAL PLANS ASSOCIATION OCC Brochure #81536 11/14
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