OMHC District Newsletter Spring 2014

ODESSA MEMORIAL HEALTHCARE CENTER
Spring 2014 Volume 6, Issue 1
Health Matters
Inside this issue:
Relief
Coverage
2
Foundation
Article
3
OMHC Wants
Your
Feedback
3
Provider’s
Corner
4
Wound Care
4
New NA-C’s
4
Privacy
Practices
5
Spring Health
Article
5
New
5
Commissioners
District
6
Happenings &
Success Stories
Services
Provided &
OMHC
Calendar
7
Health Fact
Spring Cleaning:
Wash the Linens
Dust mites, a
major allergy
trigger, love to
hang out in your
bed. Zap them by
laundering sheets
and pillowcases
every week in hot
water. Also, use
mattress and
duvet covers
designed to keep
mites out.
OMHC Welcomes New Provider
Odessa Memorial Healthcare Center announces the
addition of Danny Jones, PA-C, to the provider
team at OMCH. “DJ” and his wife, Angie, plan to
build a home in Odessa and have already started
the complicated process. They currently reside in
Medical Lake, where they will reside until their
home is complete. Until their home is completed
DJ will make overnight accommodations in Odessa
when he is on call for the Emergency Room. Small
communities are not new for DJ. He moved to
Almira during his middle school years and
completed his primary education there. The couple looks
forward to becoming part of the community and DJ
especially looks forward to lending a helping hand to those
in need of care. Angie cares for people in a different way.
She works part-time as a massage therapist in Medical
Lake and hopes to find a practice location in Odessa.
Jones attended the University of Washington, School of
Medicine to complete his Physician Assistant Training
Program in 2008. Later, PA-C Jones opted to obtain
additional training and earned his Master’s Degree in Physician Assistant Studies
from the University of Nebraska in 2011. DJ has a very broad skillset. He was
trained as a surgical technologist in the US Navy and served in the Surgical Shock
Trauma Platoon in Iraq in 2004. He continues his service to our nation as a Captain
in the Army National Guard as a PA-C. After leaving active duty, DJ worked as a
surgical technologist at Sacred Heart Medical Center and at Rockwood Clinic. After
receiving his PA degree, he worked for the Cosmetic, Reconstructive and Hand
Surgery Clinic at Rockwood both seeing clinic patients and spending time as a first
assistant to the surgeon during operations. DJ later went to work in the Valley
Hospital Emergency Department where he will continue until his start with Odessa
in May.
DJ plans to continue service in the Army National Guard as a PA-C. This active duty
includes one weekend per month and two weeks per year. Occasionally they call him
at other times to help care for troops in Washington state. He is currently the only
PA in Eastern Washington for the Guard.
Please feel free to call the Odessa Clinic at (509) 982-2614 to make an appointment
with DJ Jones, Dr. Powell or with Dr. Craig Olson. As a reminder, Dr. Soren Olson
and Dr. Alan Danielson come to Odessa periodically to serve your orthopedic needs,
and Dr. Deanna Davidson comes weekly on Wednesdays for surgical and endoscopy
appointments. All appointments can be initiated through the front desk at the
Odessa Clinic.
Lincoln County Public Hospital District No. 1 d.b.a. Odessa Memorial Healthcare Center (OMHC) operates three entities for
Odessa and the surrounding service community of approximately 2,500 citizens. It is the largest employer in the immediate
area. OMHC is a 25-bed Critical Access Hospital . There are 24-hour Level V emergency room care and basic EMS
ambulance services. Odessa Rural Health Clinic provides family medical care M-F, 8:00 am to 5:00 pm. Quail Court, a
12-unit assisted living facility, is also on the campus.
Page 2
Spring 2014 Volume 6, Issue 1
Coast to Coast Health Care to Provide Relief Coverage
Recently you may have read in the Odessa Record about relief doctors who would be coming from time to
time to provide help in Odessa. We created quite a buzz around town that Linda Powell, MD was leaving
OMHC. We want to take this opportunity to inform our District and community that Dr. Powell is not
retiring and is continuing to provide services as a physician and the Medical Director for OMHC. She has
given this community almost 22 years of dedicated, quality service and has no plans to leave at this time.
However, it is important that we bring good physicians to Odessa so Doctor Powell can have days off and be
able to take vacation and family time. We have started searching for an additional permanent physician to
join Dr. Powell and DJ Jones, PA-C. We know it generally can take 2-5 years to find such a doctor and want
to use due diligence in planning for the future with the hope of having two doctors and one PA to serve your
needs.
In order to cover physician relief needs that occur, OMHC made the decision to contract with a group of
doctors called Coast to Coast Health Care. They specialize in staffing rural hospitals and have the
qualifications required for Odessa. OMHC felt that by using the same group of providers, we could give
continuity and continue to deliver the best possible care to the patients. All Coast to Coast doctors have the
required certifications for working at OMHC: Advanced Cardiac Life Support (ACLS), Pediatric Advanced
Life Support (PALS) and Advanced Trauma Life Support (ATLS). In addition, these physicians are already
successful at integrating Family Medicine with Emergency Medicine, something also required for Odessa.
One of these doctors will be here only to fill in when relief is needed, but we wanted to take this opportunity
to introduce them to you.
Paula Silha, MD is the Director of Coast to Coast Health Care and will be one of
the doctors helping in Odessa. She is a Board Certified Family Practitioner, who
graduated Medical School from the University of Washington. She spent 11 years
working in emergency departments in Spokane, and joined Coast to Coast four
years ago. She grew up in a town with a population of 600 and is excited to
contribute to healthcare in Odessa. Her leisure time includes spending time with
her two college age children and spouse of 29 years and many hobbies including
competitive tennis, back packing, hiking and volunteering at the homeless clinic in
Spokane.
Merry Alto, MD graduated from the University of Washington Medical School, did her internship at
Deaconess Hospital and completed Residency at the Mayo Clinic in Radiation Oncology. She is Board
Certified in Emergency Medicine and works at Valley Hospital ER in Spokane Valley.
Peter Viavant, MD graduated from the University of Utah School of Medicine, with residency at
University of Utah/Holy Cross Hospital in Salt Lake City. He is Board Certified in Family Medicine. He
currently does ER work in several hospitals in Eastern Washington and is on the board at Walla Walla
General Hospital and board member in the Student Health Options Program.
Mary Klingner, MD graduated from Medical School at University of Missouri – Columbia School of
Medicine with her Family Practice Residency at Southern Illinois University School of Medicine. She is
currently Chief of Medical Staff at Quincy Valley Medical Center and works as a Family Physician and ER
provider there. She has been Emergency Department Director and Trauma Coordinator. With experience
in Family Medicine, Women’s Health and ER, she also fits all qualifications needed for Odessa.
Jill Jenkins, MD graduated from the University of Washington School of Medicine and completed her
Residency at Family Medicine Spokane. She is certified in Family Medicine and currently works as an
Emergency Physician and at the Deaconess Hospital Hyperbaric Wound Care Consultants. With her past
experience in Family Medicine, ER, Urgent Care, Occupational Medicine, wound care, and other rural area
Critical Access Hospitals and Rural Health Clinics, she is ideal for Odessa relief.
We are sure the community and surrounding area can appreciate OMHC’s dedication to giving quality care
Page 3
by using qualified professionals here. We want your business and of course need your business in order to
be here for many years to come. With the addition of DJ Jones, PA-C to our staff in May (see article on
front page), Linda Powell, MD and Craig Olson, MD, we will continue to follow our mission of “bringing
caring, quality healthcare to our community.”
Odessa Healthcare Foundation Highlights
Submitted by the Odessa Healthcare Foundation
Members of the Odessa Healthcare Foundation have been busy planning for the 23rd Annual Wine Tasting
and Auction since last fall. In November, the group chose the projects which receive funding from the
proceeds of the 2014 event. The majority will go toward the purchase of a handheld point-of-service
medical lab instrument, which can more easily be used by the nursing staff when lab staff is not available on
evenings and weekends. Although an efficient and economical addition, this item is not critically needed
and did not make OMHC’s capital budget purchase list for this year, so would not be purchased without
OHF’s contribution. The smaller “funded item” chosen is an EKG machine to be used in the Emergency
Department.
A special item featured in this year’s live auction is a collection of Hospital Guild/Auxiliary Cookbooks. The
long-standing organization has disbanded and donated its current cookbook inventory to OHF. Foundation
members agreed to take over their Health-Related Scholarships, using proceeds from the sale of cookbooks
to fund the scholarships. Many of the usual “tried-and- true” items such as concerts, musicals, getaways,
and quilts are included in the Live Auction, as well as several new items such as a Zip-Line package, loaded
purse choice item, and a season’s slip at Keller Ferry Dock. The Houseboat Weekend is back. The
Ace-in-the-Hole drawing is again a feature this year.
As usual, volunteers come out in force. These volunteers, along with the generous contributors of auction
items, and those who purchase the items, combine to make the event a huge success year after year.
OMHC Wants Patient Feedback
Odessa Memorial Healthcare Center wants to know how you are feeling. If
you’ve been a hospital patient, you may receive a phone call from a survey
team. OMHC has recently partnered with HealthStream Research, Inc., a
nationally-recognized healthcare improvement firm. HealthStream will be
conducting telephone surveys to receive feedback on services and
experiences.
As of April 1st, HealthStream has been calling recently discharged hospital inpatients. By using
HealthStream, the district will be able to compare our patient feedback with the best hospitals in the
country. Discharged patients will be contacted by telephone by a HealthStream representative to maintain
confidentiality and measures their perceptions of their hospital experience. Patients can give feedback
about their experience and can also provide comments about specific staff if they wish.
In addition to partnering with HealthStream, we at OMHC are asking that you participate in a short
perception survey to help us better understand your perceptions, needs and priorities relative to the
services we provide. Your input is vitally important to help us better serve you now and in the future.
The responses are anonymous, unless you choose to leave your name and contact information. We
welcome you to do so, if you would like a response back on an issue. Otherwise, we will gladly accept all
anonymous input. Please go to https://www.surveymonkey.com/s/NDLLG7W to get started. We
estimate it will take approximately 5 minutes to complete. While we encourage electronic participation, if
you do not have access to do so, we will gladly provide a paper survey for you. Please stop by the
front desk at the hospital or clinic and ask for a paper copy. If that’s not possible, we will mail
one to Odessa area residents if you provide your name and address. You can call (509) 982-2611
to do so. Thank you for helping us serve you better!
Page 4
Spring 2014 Volume 6, Issue 1
Provider’s Corner
Recently OMHC hosted four University of Washington Job Shadow
students for one week. The program is designed to expose the next
generation of healthcare professionals to the specific healthcare needs of
rural and underserved communities in Washington. By giving them this
interactive experience, it is hoped to inspire them to further their
commitment to healthcare. This year’s students shadowed Dr. Linda
Powell, Nursing, Physical Therapy and Ted Bruya, Pharmacist at Odessa
Drug. Not only do they shadow during the day, they are introduced to
rural living and get to experience things they might never see in the urban
area.
Photo courtesy of the Odessa
Record. Pictured left to right:
Jane Kwon, shadowing Dr.
Powell; Michelle Cheng,
shadowing Pharmacist Ted
Bruya; Chelsey McKenzie,
shadowing RN’s Kristi Finck
and Jessica Ibarra; Catherine
Cheng, shadowing Physical
Therapist Beth Schafer.
This program which started in 2003 has continued to grow each year, with
over 110 participants across the State in 2014. The impact of the
experiences that students bring back from the clinics is apparent in the
reflections they write of how this trip made a positive impact on their lives
and in the ways they are able to describe of how it opened up their eyes
about rural or underserved clinics. OMHC is proud to have been part of
this program for over 8 years. By continuing to be a part of this Job Shadow called Project HOPE, we might be promoting the return of these students to one day work in a rural area.
Wound Care
One of the services that Odessa Memorial Healthcare Center has available is Wound Care Management.
The care is inclusive to the level necessary to promote timely wound healing, and can include Medical
Providers, Registered Nurses, Registered Dietitian consults, and Wound Care Specialists available by
telehealth. This service is performed on an outpatient basis following a treatment regimen prescribed by a
provider. Your healing progress is monitored, evaluated and modified to provide the best outcome
possible. Two Registered Nurses at OMHC, Caitlin Higley and Diana Finkbeiner, completed a Wound Care
Management course through the University of Washington Nursing Education. If you have need of this
service, please contact the Odessa Clinic at 982-2614, or Odessa Memorial Healthcare Center at 982-2611
and ask for Caitlin or Diana.
New Nursing Assistants at OMHC
Earlier this year, OMHC had a Nursing
Assistant Training Class with 5 students.
The class was held for 5 weeks and
provided instruction and clinical practice
to prepare the students to become Nursing
Assistants and be eligible to take the
Washington State Certification test. After
completing the class, 4 of the students
chose to join the OMHC staff. Newly hired
were Laura Erwin, Michelle Godwin, Abby
Hatten and Mallarie Pierce. The other
student in the class was Ellie Sligar who is
currently working in Moses Lake. We are
thrilled to have these 4 new NA-C’s as part
of our team at OMHC.
Page 5
Privacy Practices
Odessa Memorial Healthcare Center has updated its “Notice of Privacy Practices”. Copies of this Notice are
available from the reception desk at either the hospital or clinic and at the District website
www.omhc.org under the “public disclosure” bullet along the left-hand side. This Notice describes how
medical information about you may be used and disclosed and how you can access this information.
OMHC respects your privacy. We understand that your personal health information is very sensitive and
we will not disclose your information to others unless you tell us to do so, or unless the law authorizes or
requires us to do so. The law protects the privacy of the health information we create and obtain in
providing our care and services to you. For example, your protected health information includes your
symptoms, test results, diagnoses, treatment, health information from other providers and billing and
payment information.
The Notice describes in further detail your health information rights and our responsibilities as well as
providing examples. We encourage to pick up a copy of this Notice (or refer to our web site) at your
convenience.
Spring Health Article
Tips for Fighting Spring Allergies
With spring rains, there's more mold growth inside and outside your home.
Flowers, trees, weeds, and grasses also begin to blossom. Spring cleaning will stir
up dust mites throughout the house as well.
Keep Pollen Under Control. To tame pollen, wash bedding every week in hot
water. Wash your hair and shower before going to bed, since pollen can
accumulate in hair.
Clean Every Surface. Wear a mask and gloves when cleaning, vacuuming, or painting to limit dust and
chemical exposure. Vacuum twice a week.
Wash Rugs. Limit throw rugs to reduce dust and mold. If you do have rugs, make sure they are washable.
Keep Indoor Air Clean. Keep windows closed to reduce pollen entering the
house. Change filters in air conditioning units and vents frequently this time of year.
Consider Allergy Medicine. Talk to your doctor about a seasonal allergy drug
that may be appropriate for your symptoms.
OMHC Welcomes Two New Commissioners
I was born and raised on a farm just outside Odessa. I went to school at Washington State
University where I majored in Agricultural Economics and Management. After working in
the agriculture field off the farm for the last 5 years I will soon be heading back to enjoy the
farm life. I am happy to be a member of the board and a part of Odessa Memorial
Healthcare Center, along with all who work here.
-Brian Fink, OMHC Commissioner
I have been a part of this community since 1960, and raised my three children with pride in
Odessa. I am a member of the Library Board and active in the town where there is a need. I
am proud to be a member of the Hospital Board and eager to learn more about how Odessa
Memorial Healthcare Center works.
-Dee Deife, OMHC Commissioner
Page 6
Spring 2014 Volume 6, Issue 1
District Happenings
ODESSA HEALTHCARE FOUNDATION ANNUAL WINE TASTING AND AUCTION
Friday, May 2nd (Doors open at 6:30 pm)
Odessa Community Center
Tickets can be purchased from Odessa Healthcare Foundation Board
Members or call the Hospital
SPRING LAB FAIR
WEDNESDAY MAY 14TH AND THURSDAY MAY 15TH
FROM 7 TO 11 AM
Pre Registration begins at 6:30 am
(Drawing WILL NOT START until 7:00 am)
LOCATION: Atrium & Guild Room (Hospital Basement)
Please do not park between Quail Court and the Hospital as it’s reserved
for Physical Therapy Patients
ATHLETIC
OR
CAMP PHYSICALS
Available June 2nd through July 31st
The Odessa Clinic is again making athletic and camp physicals affordable for all at a special
price of $30 per physical. If you or your child thinks they may be participating in any sport
or going to camp, you will want to take advantage of this price during the designated time.
(Price goes up to over $150 on August 1st)
For this price we cannot bill insurance. Payment expected at the time of service.
Many insurances pay for well exams and we can bill your insurance at full cost of this exam.
It is the patient’s responsibility to know their wellness benefits. Also, due to the HIPAA
(privacy) regulations, the clinic cannot give a release for sports directly to the school. The
student is responsible for providing this to the school.
For more information or to make an appointment, please contact the clinic at (509) 982-2614
THANK YOU OMHC AUXILIARY!
Founded in 1949, Odessa Memorial's Hospital Auxiliary members have been
staunch supporters of the hospital. They have contributed untold man
hours, energy and freely given of their own resources to make this
organization a success. The Auxiliary unfortunately is ending this year, and
we want to thank them for their many years of service to this District!
Auxiliary Members: Judy Iverson, Sandi Smith, Clarene Haynie, Careymae Jasman, Marlys
Kissler, Joyce McClanahan, Sally Siegel, Debbie Walter, Darlene Edens and Carol Robey
Success Stories
I had knee replacement on both of my knees at once which was a huge surgery. After I was discharged
from the hospital, I came to Odessa Memorial Healthcare to get rehabilitation in their Swing bed.
Without a doubt, I know I could not have survived and improved without the care I received in Odessa.
The RNs, CNAs, physical therapy and Doctor Powell’s compassion and care was amazing. I did not
have one complaint and would recommend anyone to seek their care at OMHC. I have even offered to
be a volunteer when needed. Thank you to all of the staff for my wonderful care.
- Ramona Nelson
Page 7
Statistics
Services Provided
Acute— Cardiac Telemetry,
Medicare Swing Beds Available
Emergency Room— 100% RN’s
ACLS Certified and Trauma
Certified, Heliport, District
Operated Ambulance Services,
Prompt Service and Minimal
Wait Times
Long Term Care—DSHS
Accepted, Daily Activity
Program
Laboratory—Results Electronic
to Odessa Clinic or Other
Radiology/EKG —Results
Electronic to Odessa Clinic or
Other
Physical Therapy/Occupational
Therapy/ Athletic Training
Speech Therapy
Dietitian Consults
Outpatient Procedures—
Endoscopy, Infusion Therapy
and Injections
Social Services
Clinic— Choice of Multiple
Providers, On-site Specialists
for Orthopedic Surgeries,
Coordination with other
Specialists, Phone Calls
Returned Promptly, Women’s
and Men’s Health/Physicals,
Well-Baby Checks/Pediatrics,
Foot Care, Certified Urine
Drug Testing,
Mammography, DOT
Physicals
(As of March 2014)
Hospital:
Quail Court:
Total Patient Days — 3
Occupancy Rate — 89%
Rehabilitation Days— 75
Clinic:
Long Term Care Days— 2,043
Total Visits — 1,012
ER Visits — 67
District:
Ambulance Runs — 29
Full Time Equivalence —
63.2
PT Visits — 448
Lab Tests — 1,708
X-Ray Tests — 121
Occupancy Rate — 94%
12-Unit/12-Bed Assisted
Living Facility: Quail Court
OMHC was pleased to unveil their new My Health Record Patient Portal
this past fall. It is an interactive web portal that empowers patients and
their families to take a more active role in their care by providing easy,
secure access to their health information. OMHC encourages all of their
patients to enroll in My Health Record Patient Portal as it presents a
valuable opportunity for patients and their families to actively participate
in their care, contributing to better health. Go to www.omhc.org or call our admitting
department at (509) 982-2611 for more information.
Don’t forget we can meet all your therapy and rehabilitation needs. We provide Medicare
Certified Rehabilitation (when eligible) and Long Term both on a private pay basis and to those
qualifying for DSHS. Our Physical and Occupational Therapists can help you back to
independence after surgery. After an Acute illness, if you require additional time and therapy to
get your strength back, give us a try in our Medicare Swing Bed program to help you recover.
Our trained, professional staff is able to care for you and your loved ones, providing professional
and prompt services.
Calendar Events 2014
Resident and Family Potlucks are the
third Monday of each month in the
activity room.
OMHC Board of Commissioner Meetings
are the fourth Thursday of every month.
May’s board meeting is moved up due
to the Memorial Day Holiday and
Board Strategic Planning.
Remember Lab Fair is always held in
both the spring and fall. Watch for
flyers and advertisements for dates
and times. Don’t miss out on this cost
efficient event!
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PRESORTED
STANDARD U.S.
POSTAGE
ODESSA
MEMORIAL
HEALTHCARE
CENTER
PAID
ODESSA, WA
PERMIT NO. 19
502 E Amende Drive
PO Box 368
Odessa, WA 99159-0368
Phone: (509) 982-2611
Fax: (509) 982-2616
Email: www.omhc.org
“...bringing
caring, quality
healthcare to our
community.”
Health Matters
Look inside for more information on OMHC’s New PA-C!
We are on the web!
www.omhc.org
Odessa Memorial
Healthcare Center
Call us at (509) 982-2611
Visit us at 502 E Amende Drive, Odessa, WA 99159
Administrator
Mo Sheldon
Editor
Alyssa Oestreich