MICROS-GIATA Hotel Leisure Connector Services - X

____________________________________________________________________________________________________________ MICROS-GIATA Hotel Leisure Connector Services
Platform and Technical Environment
The MICROS-GIATA Hotel Leisure Connector Service provides pricing,
availability, content and mapping information in a unique research
environment, enabling business partners access to the information needed
to make good, fast decisions for their sales platforms.
How does it work?
Via OXI (OPERA) or xml (Suite 8) interface technology rates, inventory,
availability and restriction data are being pulled and translated into OTDS
and EDF standards used by leisure travel industry.
OTDS stands for “Offener Touristischer Datenstandard” (open touristic
data standard). The xml based ODTS format contains all travel component
data with all product and pricing rules to allow distributors to package and
deliver such components into online and offline distribution channels (e.g.
travel portals, travel agencies). EDF stands for “Einheitliches Datenformat”
(uniform data format) developed by the company Peakwork in cooperation
with large tour operator companies.
Hotel data (room and rate plan descriptions, rate plan codes) are being
mapped with GIATA facts.
From Opera to External via the MICROS-GIATA Hotel Leisure Connector
Service
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Rates:
• Standard Rates
• Daily Rates
• Dependent Rates (standard dependent rates, dynamic or advance
dynamic rates without rate compare)
All of the above is sent as full overlay or delta changes, meaning covering
everything from an update to a single rate detail or even a single rate
MICROS-GIATA Hotel Leisure Connector Services (MHLS)
____________________________________________________________________________________________________________ amount to a full synchronization across all rate codes and all rate
information.
Children prices will be sent out if child age buckets are configured. It is
the hotels responsibility to insure the age ranges match the third party
setup.
Only the rates which are flagged for the MICROS-GIATA Hotel Leisure
Connector Service will be uploaded, this is fully controllable by the hotel
on PMS or on ORS level.
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Packages:
• Independent, when configured or updated
• As part of a rate or a block/allotment
-‐
Room Type Inventory:
• Available rooms to sell
• Including Out Of Order (OOO)
• and Overbooking messages for all rooms
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Restrictions:
• Open
• Close
• Close to Arrival
• Open to Arrival
• Close to Departure
• Open to Departure
• Min. Length of Stay
• Max. Length of Stay
• Min. Stay Through
• Max. Stay Through
• Min. Advance Booking
• Max. Advance Booking
• Clear All
All of the above can be set on room type, rate code or house level or a
combination of those.
MICROS-GIATA Hotel Leisure Connector Services (MHLS)
____________________________________________________________________________________________________________ The restrictions set on rate header will be considered as well.
-‐ Allotments/Blocks:
• All block details will be sent out, however only on
blocks/allotments which are open for pickup
• Rate codes, if specified on the block
• Otherwise rate amounts
• Packages, if specified on the block
• Room grid
• Updates when availability on the block changes
• Elastic/Non-Elastic flag
From External to Opera via the MICROS-GIATA Hotel Leisure Connector
Service
-‐
Reservations including the following details:
• Multi-room bookings
• Multi-rate bookings
• Rate changes during stay
• Allotment/Block code, if part of an allocation with a tour operator
• Guest details (including children, if available)
• Additional profiles like Company and Travel Agent, where
applicable and available
• Dynamic Packages
• Reservation Comments
• Various guarantees, depending on agreement with tour operator
Reservations, which have been booked as part of a room allocation, will be
downloaded and will pick up from the block/allotment specified in the
reservations.
If the reservation was booked from freesell, then no block code will be
specified in the reservation and the booking will be deducted from house
inventory per room type.
From MICROS-GIATA Hotel Leisure Connector Service to Distribution
Channels
The MICROS-GIATA Hotel Leisure Connector Service receives full overlay
or delta changes of rates, packages, inventory, restrictions and blocks.
These changes are managed in a custom database, enriched with
MICROS-GIATA Hotel Leisure Connector Services (MHLS)
____________________________________________________________________________________________________________ additional information, translated into offer file formats EDF and OTDS and
subsequently distributed to distribution channels such as tour operators –
effectively resulting in the hotel offers being bookable through the
distribution channels. Hotels can decide on which rates and availabilities
should be distributed to a corresponding distribution channel.
Packages are mapped to common hotel boards such as bed & breakfast,
half pension, full pension and all inclusive. This is a necessity to portray
those in offer file formats EDF and OTDS.
File content is enriched by additional information by obtaining hotel
master data information from systems of GIATA. The obtained information
includes but is not necessarily limited to:
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Hotel name
Country
City
Address
Contact information (phone, fax)
From Distribution Channels to MICROS-GIATA Hotel Leisure Connector
Service
Distribution Channels such as tour operators push bookings to the
MICROS-GIATA Hotel Leisure Connector Service. These bookings are
translated into OXI reservation messages and made available for
download from hotel systems.
Interaction with Hub-Player Concepts
Important Hub-Player robot concepts like the ones from Peakwork,
Bewotec or Traveltainment can be made as incremental part of the
MICROS-GIATA Hotel Leisure Connector Service. By doing so, MICROS
would become the role of a “hotel supplyer” while leaving full control with
hotel.
MICROS-GIATA Hotel Leisure Connector Services (MHLS)

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