HOWTO PMS Configuration EN - IAC-BOX

IACBOX.COM
PMS Configuration
Version 2.0.1
English
02.07.2014
This HOWTO describes how to configure the PMS-System after it has been
connected to the IAC-BOX.
PMS Configuration
TITLE
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Contents
Contents.................................................................................................................................................... 1
1. Hints........................................................................................................................................................ 2
2. Configuration.................................................................................................................................... 3
2.1. VIP Guest – Free Logon....................................................................................................... 4
2.2. Membership group mapping.........................................................................................4
2.3. PMS Blacklist.............................................................................................................................. 5
2.4. Demo PMS.................................................................................................................................. 5
3. Troubleshooting.............................................................................................................................. 6
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1. Hints
PMS (Property Management System) are Frontoffice-Systems for Hotels,
Facilities etc.
When connected to the PMS-System the IAC-BOX asks for existing
customer data and use it to verify credentials for the login process.
Also additionally costs can be directly booked on the hotel room's bill.
The setup will be provided by your PMS IT-Partner. This module can be
enabled in the WebAdmin menu Modules/Interfaces.
Please note the following hints:
• In order to use the PMS-Interface on the IAC-BOX you
need to license it. Also you need the appropriate
module for your PMS-System.
• To use this Module you need to activate the option
„Room Logon“ in the WebAdmin menu Client
Logon/Design
• To use this Module you need to select and configure at
least one ticket template for it
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2. Configuration
For the accurate configuration of your PMS-System please ask your ITPartner.
Please note the following hints:
• Pay attention to the 3 green lights on top of the
configuration (see 3. Troubleshooting)
• Make sure to use the same character set on the IAC-BOX
and on the PMS-System
• In order to use this module you need to activate and
configure at least one ticket template for „PMS“
• In the help-menu you can find a detailed description of
each configurable field
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2.1. VIP Guest – Free Logon
This option allows you to differentiate between „Default“ guests and VIPguests. If you configure „VIP Guest – Free Logon“ a new field VIPTemplates will be enabled in the WebAdmin menu Tickets/Templates.
All guests with this PMS status assigned will get a ticket according to the
settings configured in this menu.
2.2. Membership group mapping
If you enable „Use VIP / Membership group mapping“, a new Option
called PMS: Groups. will be enabled in Tickets/Templates.
Her you can create VIP groups which you can assign different ticket
template to. For example different prices for gold membership, platin
membership (…).
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Click on „Create“ to configure a new VIP group. Enter a name and
description for the group and assign ticket templates to it.
Here you can select ticket templates, which were activated for the use with
„PMS“ beforehand. You can also select multiple ticket templates from this
list, which will result in a selection while logging in.
Please note that the configured name of the VIP group must be identical to
the configured name in the PMS system itself (case sensitive).
2.3. PMS Blacklist
With the „PMS Blacklist“ you can exclude rooms from the PMS logon.
2.4. Demo PMS
If you configure „Demo PMS“, you can test the PMS-login with predefined
login data as listed below.
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3. Troubleshooting
The most common problem with PMS-systems is that the connection can
not be established. This problem can result from different conditions, for
example the PMS-system is not reachable in the defined network, or also
the connection is not allowed over the configured port (Connection
Refused).
In order to test the connectivity, you need to try to establish a telnet
connection with a random client in the same network (mostly like OfficeLAN).
telnet 192.168.1.10 9099
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