The Doctors Clinic Times Clinical Director: Dr Neil Forsdyke MBChB Monday – Friday 8am to 8pm Saturday 8am to 12 Noon GMC No: 3122356 Qualified: 1985 Deputy Clinical Director: Dr Tim Hudson MBChB GMC No: 4025539 Qualified: 1993 Dr Margaret Misterek MBChB,MRCGP GMC N0: 6136348 Qualified: 1997 Dr Sharmila Armitage BSc(Hons) MBBS MRCGP DCH DROG DFFP GMC No: 4629634 Qualified: 1999 The Nursing Staff Advanced Nurse Practitioner: Fiona Cooke SRN MSc Specialist Practitioners (Practice Nursing): Pat Katz RGN Practice Nurse: Lindsey Blackmore RGN Trainee Assistant Practitioner: Emma Weber Practice Chaperone Policy: A chaperone is available for both male & female patients if required. Administrative Staff Surgeries are by appointment except for ‘Open Surgeries’ and you can make your appointment in person, by telephone or on-line. ‘Open Surgeries’ may change at short notice so please ring to confirm the date, time and location of the next ‘Open Surgery’. The Doctor will deal with ONE NEW PROBLEM ONLY at an OPEN SURGERY. It would be helpful if you could give the reason why you wish to see the Doctor when you book an appointment or attend an OPEN SURGERY so that you can be directed to the most appropriate person. You have the right to refuse this information. You may request an appointment in the Nurse-led Minor Illness Clinic, Monday-Friday, 10.30-11.30am and 2.30-3.30pm. Please telephone the Practice to confirm the location of the next Minor Illness Clinic. A separate Minor Illness Information Sheet is available either on-line or from Reception. Monday – Friday 8am to 8pm (Higher Folds & Leigh Health Centre both close at 6.30pm) Saturday 8am to 12 Noon at our Bridgewater & Wigan Road Sites. Please note home visits are for patients who are housebound. Please contact the surgery before 10.30am if on-the-day visit is required; giving the patient’s name, address, telephone number and symptoms. The Doctor will decide whether a home visit is justified and may telephone the patient to help make this decision. Please Note: The Doctors and the Nurses are happy to speak to you on the phone where appropriate if you need advice. Leigh Family Practice is an accredited training practice with dedicated GP trainers. We therefore regularly have one or more ‘GP in training’ (ST2) attached to the practice. ST2s are fully qualified doctors who are undertaking additional training to qualify as GPs. In addition, we regularly supervise training of medical students from the local medical school. Please inform our receptionists or your doctor if you would rather not have the student present during your consultation. If you have a URGENT problem you can be seen on the same day. Disabled Access There are ramps at both Higher Folds and Wigan Road Surgeries (the entrances at BMC and LHC are flat), a lift at BMC and LHC and disabled toilets at all four surgeries. How to Register as a Patient Practice Manager: Amanda Pickervance Reception Manager: Sharon Dearnaley Secretaries: Jackie Harrison/Angela Parkinson Practice Opening Hours Home Visits If you wish to register as a patient you should ask the receptionists and they will give you a registration form and a health questionnaire form to fill in – it is important that you fill this out in full. Alternatively, you can register online. If you are on any repeat medications, please bring proof of these so that we may add them to the system (Re-order form from prescription or boxes with printed pharmacy labels). Medical Directors: Dr R Kumar & Mr VJ Kumar Clinical Director: Dr Forsdyke Director of Operations: J McCann Shareholders: Dr R Kumar & Mr VJ Kumar Registered Office: Eric Moore Partnership Health Centre 74 Bewsey St., Warrington, WA2 7JE. Repeat Prescriptions You can request a repeat prescription either in person at the surgery, by post, or on-line. Please arrange with a pharmacy of your choice if you wish your prescription to be collected before you submit your request. Please allow two complete working days before collection. Medication must be on the repeat list. Medication issued as an acute item will not be re-issued until the patient has seen the Doctor. You may be asked to see the Doctor for a medication review after 6 months supply of medication has been issued. Test Results Please telephone the surgery between 10am and 6pm to enquire about the results of your test. The following services / clinics are available: Health Trainers, Minor Surgery, Minor Illness, Find & Treat (NHS Health Check), Baby Clinic, Childhood Immunisations, Phlebotomy, Smears, Family Planning (including coil & implant fitting), Antenatal, Counselling, Asthma, COPD, Diabetes, Heart Disease, Hypertension (blood pressure), Weight Management, Smoking Cessation, Travel Vaccinations, Well Man & Woman and much more. Complaints Procedures / Suggestions We value constructive comments or complaints and will act on these to improve our service to you. Please contact: Practice Manager, Amanda Pickervance. You may also contact the Patient Advice & Liaison Service (PALS) on 01942 482956 or NHS England on 03003112233, email [email protected]. Leigh Family Practice Higher Folds : Bridgewater Medical Centre : Wigan Road : Leigh Health Centre Out of Hours Assistance & Emergencies INFORMATION LEAFLET You may ring NHS 111 when it’s less urgent than 999. If NHS 111 suggest that you see a Doctor or you require EMERGENCY MEDICAL ATTENTION out of hours when the surgery is closed, during 8.00pm and 8.00am, Monday to Friday or from 12 Noon Saturday to 8am Monday, or on a Bank Holiday, please telephone: 01942 481830 or 01942 829911. Leigh Walk-In Centre: 01942 483453 The Avenue, Leigh, WN7 1HS (7am – 9pm) A&E at Royal Albert Infirmary: 01942 244000 Wigan Road, Wigan, WN1 2NN (24hrs) Your pharmacist may be able to help you. Rights & Responsibilities of Patients * Patients can expect to be given the medical care that they require and be treated in a polite and efficient manner. * Patients are entitled to see any GP. * Staff have access to patient information. However, this will not be divulged to other individuals including relatives without the consent of the patient. * We expect our patients to keep all their appointments, arrive promptly & treat all staff politely. * It is important for patients to attend for all reviews when they are due, especially those with chronic diseases. Bridgewater Medical Centre Henry Street Leigh WN7 2PE Tel: 01942 481830 Fax: 01942 481847 Higher Folds Surgery 6 The Centre Richmond Drive Higher Folds Leigh WN7 2XY Tel: 01942 481830 Fax: 01942 481996 Wigan Road Surgery 475 Wigan Road Leigh WN7 5HQ Tel: 01942 481830 Fax: 01942 481591 Leigh Health Centre The Avenue Leigh WN7 1HR Tel: 01942 481830 Fax: 01942 483452 Further Information: www.leighfamilypractice.co.uk Please note: We have a ZERO TOLERANCE POLICY towards patients who are abusive, threatening or violent towards staff. Wigan Borough CCG: Wigan Life Centre College Avenue Wigan WN1 1NJ Details of primary medical care services in the Practice Area may be obtained from the above CCG. We accept patients from all areas of Leigh. To express an interest in joining our Patient Representative Group or Virtual Patient Reference Group kindly contact the PRG Chairman, Malcolm Carney at [email protected] or the Vice-Chairman, Eileen Crompton on 01942 677761.
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