CONSUMER INFORMATION SOLUTIONS Automated Data View KEY BENEFITS » Easy to use » Facilitates accuracy checks » Improves customer satisfaction » Data quality check Now You Can Easily View Your Customer’s Consumer Account Information Online At Equifax, we strive to deliver efficient product/service delivery methods that allow you to make confident, intelligent business decisions in a secure and timely manner. Automated Data ViewTM (ADV) is a customer service tool that allows you to quickly view your customer’s consumer collections and/or trade line information as it appears on the Equifax credit file — all in real time. Legislation requires credit grantors to handle dispute resolution processes directly with their customers, and ADV allows you to expedite this process. For example, if one of your customers contacts your company to report inaccurate information on his/her credit file, you can access that customer’s information online via ADV for verification — without having to contact Equifax for assistance. • Easy to Use – Immediately view your customers’ trade line and/or collection information as it appears on the Equifax credit file by entering the name and address of the person holding the account you want to view. • Facilitates Accuracy Checks – ADV returns the customer’s account information along with the ID information you entered for verification purposes. • Improves Customer Satisfaction – With ADV, you can be more responsive to your customers on high-priority information changes. • Data Quality Check – ADV is also a data integrity tool that measures the quality of data by allowing you to audit the way information is reflected on the credit file. Available via Equifax ePORT® ADV is available via our secure Internet delivery channel — Equifax ePORT. ADV is also available via System-to-System, which allows Equifax customers to integrate the account lookup process into their own computer processing systems. Start Improving Customer Satisfaction and Efficiency Today For more information about Automated Data View, contact your Equifax sales representative or call 1-800-879-1025. See a sample screen shot of ADV via ePORT on reverse. Automated Data View via ePORT ePORT CustomerPort Logout Products \ About ePORT \ Security \ Help \ Contact Us Credit Reports Back Print Reports Automated Data View™ 04/29/20XX Your Inquiry (Search Criteria) User ID EPORTEUSER SSN Name DOB Age Current Address Pelham, AL 35124 Account/Tradeline Information Firm ID Account Number: Mbr Num Bal Terms Duration Mort ID Rptd PF Type Past Due Org Cr Ind Del Pmt Start Opened Act Desgn Org Cr Name High Crdt Baln Pmt Amt Baln Due Chg Off 02/00/2009 Revolving Schd Pymt Act Pymt DFD/DLA Closed Dt $2038 02/00/2004 Narratives: Previous High Rate 1: 01/2005 2 Equifax and Equifax ePORT are registered trademarks of Equifax Inc. Inform, Enrich, Empower is a trademark of Equifax Inc. Automated Data View is a trademark of Equifax Inc. Copyright © 2009. Equifax Inc., Atlanta, Georgia. All rights reserved. EFS-690-ADV—6/09 Mnth Rev ECOA Crdt Lmt Freq Crd Class Last Pymt Dt 60 Individual Account 02/00/2009 30 Day Counter: Status Delin Rpt Dt Type AUI 1-Pays account as agreed Credit Card * $2500 01/00/2006 Search
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