Information Auf dem Weg nach oben - MBG Mittelständische

A Quarterly Newsletter For Enriching Your Health | www.sata.com.sg
MIC (P) 028/10/2013 | December 2014
SATA CommHealth wins Special Commendation Award
for good governance practices
“We are honoured to be recognised
with this prestigious award. We will
continue to refine our governance
practices in the coming years”
Mr Ang Hao Yao
Chairman of SATA CommHealth
SATA CommHealth Chairman Mr Ang Hao Yao
(third from left), holding the award on stage
with CEO Dr K Thomas Abraham (second from
left), Mr Chan Chun Sing (fourth from left),
Minister for Social and Family Development and
Second Minister for Defence, Charity Council
Chairman Mrs Fang Ai Lian (fifth from left) and
other award winners.
T
he Charity Council awarded
SATA CommHealth the Special
Commendation Award for Board
Renewal and Strategic Repositioning at
the Charity Governance Awards (CGA)
2014 presentation ceremony on 13
November.
CGA recognises charities that have
adopted the highest standards of
governance and their excellent work, while inspiring
others to emulate their best practices.
The CGA recognises charities in three award categories:
• CGA for small charities/Institutions of a Public Character (IPCs)
(Gross annual receipts of less than $1 million in the 2 immediate
preceding financial years)
• CGA for medium charities/IPCs
(Gross annual receipts of between $1 million and $10 million in
the 2 immediate preceding financial years)
• CGA for large charities/IPCs
(Gross annual receipts of $10 million or more in the 2 immediate
preceding financial years)
SATA CommHealth was presented with a plaque (left
image) under the Special Commendation Awards which
were given to selected charities for excellence in specific areas of governance.
Board succession and renewal plans in SATA CommHealth
are aligned to its mission and gaps in expertise and
competencies are addressed by sourcing for appropriate
candidates. To improve its effectiveness and succession
planning, Board Evaluation is also used to review
board performance on an ongoing basis.
Its strategic management and positioning in the healthcare
sector is continuously reviewed and it even involves
repositioning when the need arises.
With its partnership and involvement with regional health
systems and likeminded community partners, SATA
CommHealth has been aligning and adjusting its market focus on new areas like intermediate and long term care (ILTC)
and provide new services to the community. q
SATA CommHealth wishes everyone a Merry Christmas and
Happy New Year!
2 | HealthLine | December 2014
COMMUNITY HEALTH DAY
ABOUT US
Since its inception in 1947, SATA
CommHealth has evolved over the
years to become a one-stop primary
healthcare organisation. It provides
a comprehensive range of health
screening and general practitioner
services at its four Medical Centres,
three X-ray buses, a Doctors-OnWheels mobile clinic and a
Mammo-On-Wheels mobile
mammography service.
VISION
To be the leading charity for the
advancement of lifelong health in
the community.
MISSION
Promoting lifelong health, serving
the community.
CORE VALUES
C - Compassion
R - Respect
E - Excellence
A - Accountability
T - Teamwork
E - Empowerment
SERVICES
GENERAL CONSULTATION FOR:
Acute ailments, chronic diseases
SPECIALIST SERVICES:
Cardiology, radiology, respiratory
medicine, physiotherapy
HEALTH SCREENING SERVICES:
Pre-employment, social visit pass,
visa application, work permit
PREVENTIVE HEALTH SERVICES:
Health screenings, vaccinations
DIAGNOSTIC IMAGING
SERVICES:
Fluoroscopy, mammography,
ultrasound, X-Ray
SPECIALISED TESTS:
Audiometry,ECG,echocardiography,
industrialtests,spirometry,treadmill,
Bone Mineral Densitometry scan
PHYSIOTHERAPY SERVICES
Only at Bedok and Woodlands
LABORATORY SERVICES
Available at all Medical Centres
MEDICAL CENTRE LOCATIONS
BEDOK
351 Chai Chee St Singapore 468982
ANG MO KIO
Blk 715 Ang Mo Kio Ave 6
#01-4008/4010 Singapore 560715
JURONG
Blk 135 Jurong Gateway Rd
#04-345 Singapore 600135
WOODLANDS
900 South Woodlands Dr
#04-01 Woodlands Civic Centre
Singapore 730900
EDITORIAL TEAM
EDITOR: Andrew Yap
SUB-EDITOR: Esther Kong
ADVISOR: Dr K Thomas Abraham
Free Tonometry Test On
Community Health Day
S
ATA CommHealth Uttamram Medical
Centre at Chai Chee Street witnessed
a buzz of activity on Sunday 24th
August. On that day, SATA CommHealth held
its Community Health Day (CHD) at its
premises to provide free health checks to needy
elderly and the public.
Basic health checks such as body mass index,
blood pressure, blood glucose, tonometry,
cholesterol test, chest X-Ray were offered
to the walk-in participants. Specialised
services namely physiotherapy assessment,
mammogram and vaccinations were also
available during the event.
Deputy Speaker of Parliament and Member
of Parliament for Marine Parade GRC Mr Seah
Kian Peng graced the event as Guest-ofHonour. He toured the medical centre
and was given a brief on the medical
equipment and services that were available at
SATA CommHealth.
Residents In The West
Received Free Health
Screening In November
R
esidents in the west were given free
health checks on 9th November,
Sunday. Another SATA CommHealth
Community Health Day (CHD), the third
CHD in 2014, was held at the Jurong
Medical Centre. This event provided free
basic health screening and highly subsidised
specialised services such as mammogram
and vaccinations to the public at this
half-day event.
In support of World Osteoporosis Day,
SATA CommHealth offered osteoporosis
assessment for men and women aged 45
and above at the event to recommend those
who were eligible for a thorough screening
before recommending a Bone Mineral
Density (BMD) scan.
Mr Tharman Shanmugaratnam, Deputy Prime
Minister, Minister for Finance and Member
of Parliament for Jurong GRC, arrived at
9.30am as the Guest-Of-Honour for the
event. He toured around the medical centre
and mingled with residents present.
SATA CommHealth Chairman, Mr Ang Hao Yao (second
from right) showing Mr Seah Kian Peng (right), Deputy
Speaker of Parliament and MP for Marine Parade GRC,
around the Uttamram Medical Centre.
Mdm Seng Puay Hwang, aged 55, knew about
the event from the advertisement in the
newspapers and immediately called to book
her mammogram appointment. “I thought it
was a very good opportunity. It is affordable
and convenient for me to go for a mammogram
check at Chai Chee after reading about this
event,” said the mother of three who stays in
Bedok area. q
Mdm Seng Puay Hwang
(left) with her husband
at the Tonometry room
after they have finished
their free basic health
checks and mammogram.
Mr Tharman Shanmugaratnam (extreme left), Deputy
Prime Minister, Minister for Finance and MP for Jurong
GRC in the physiotherapy room with SATA CommHealth
CEO, Dr K Thomas Abraham (second from left) and
physiotherapists (in blue).
One of the participants who went for the
health checks was retiree Mr Teng Gau Chin,
aged 65. Mr Teng lives in Bukit Batok and was
informed of the event through its Community
Club. The former National Environment
Agency employee said: “I am keen to check
my health but most places are expensive. This
event helps me to save some money and it is
beneficial to the elderly like us.” q
3 | HealthLine | December 2014
CONTINUING MEDICAL EDUCATION TALKS
S
A Series Of CME Talks Spanning
September To October
ATA CommHealth kicked off the series of CME talks with three talks being held on 19th September, 1st October
and 27th October respectively. These short talks that culminated in non-core CME points for doctors and medical
professionals attending the talks. The talks held in the SATA CommHealth Auditorium at its Corporate Headquarters, were
part of the Continuing Medical Education (CME) series of talks delivered by renowned medical professionals.
September’s talk was focused on two intertwined topics ‘Cancer Screening Saves Lives: Fact or Fiction? and Role of
Radiotherapy in Cancer Care’. We were honoured to have two established doctors namely, Dr Zee Ying Kiat, Consultant,
Medical Oncologist at Parkway Cancer Centre and Gleneagles/Mount Elizabeth Hospitals and Dr Edward Yang Tuck Loong,
Senior Consultant, Radiation Oncology, Parkway Cancer Centre, Gleneagles Hospitals who spoke on topics that dealt with
cancer detection and cancer treatment. We wish to thank both Dr Zee and Dr Yang for their views on the topic and their valuable
time.
Awareness
MrCancer
Zee Ying
Kiat giving a talk on the facts of cancer screening.
A talk on radiotherapy by Dr Edward Yang at the CME talk on 19th
September.
The next talk was held at the Jurong East Community Health Centre on 1 October dealt with ECG Interpretation of Common
Cardiac Conditions. The talk was well received with more than 16 doctors attending the talk. The speaker was Dr Jayaram
Lingamanaicker, Senior Consultant Cardiologist at Mount Elizabeth Medical Centre. He shared some of his past cases
diagnosed with the audience with many showed a keen interest in the topic with numerous questions regarding the most
common chronic diseases affecting many Singaporeans. They left the talk satisfied after gaining a deeper understanding of
this topic.
CME Talk on 1st October was held at Jurong East Community Health
Centre.
The audience were all ears as Dr Jayaram Lingamanaicker spoke on common
cardiac conditions in the Jurong East Community Health Centre training
room.
The last talk in October focused on Management of Screen Detected Breast Lesions. The speaker was Dr Subash Kumar,
Senior Consultant at KKH. Dr Kumar had interesting insights to share with the audience as it was one topic that allowed
many doctors to gain a deeper understanding into this area. On top of that, the topic struck a chord with numerous
medical issues faced by general practitioners. On the whole, many who attended felt that the talk was impactful and relevant in
today’s context. Thanks to Dr Subash Kumar for sharing his knowledge with SATA CommHealth and its invited guests. q
4 | HealthLine | December 2014
ANNUAL EVENT
SATA CommHealth Di
Mr Lawrence Wong (left),
Minister for Culture,
Community and Youth &
Second Minister for
Communications and
Information received
by SATA CommHealth
Chairman Mr Ang Hao
Yao (right) and CEO Dr
K Thomas Abraham
(middle) upon his arrival
for the annual event.
Staff posing for shots at the photo booth.
The ladies in their colourful o
staff and guests at the event
Minister Lawrence
Wong (second from
right) waving to staff
and guests at the
banquet hall.
Staff performance on the event night.
Mdm Tham Hong Soon (second from left), receiving
her 55th year long service certificate from Minister
Lawrence Wong (extreme left), Mr Ang Hao Yao
(third from left) and Dr K Thomas Abraham (extreme
right).
Mr Ang Hao Yao (middle)
and Dr K Thomas Abraham
(right) presenting an
appreciation plaque to
Minister Lawrence Wong
(left) for his presence at
the event.
A staff trying to lift up Lydia, the comedian, during the
hilarious and entertaining segment.
Dr Tan Chi Chiu (left), Vice
Chairman of SATA
CommHealth, presenting
a lucky draw prize to one
of the delighted winners.
Staff, management and guests sea
entertainment.
Skit and dance performance
5 | HealthLine | December 2014
inner and Dance 2014
outfits at the reception receiving
t.
ated and ready for a night of
e by staff at the event.
One of the staff dropping her lucky draw slip into
the lucky draw box at the reception.
Staff
contesting
for the Best
Dressed Female
and Male of the
night.
Retiring Vice Chairman of
SATA CommHealth Prof
Ho Yew Kee (second from
left) receiving a token
of appreciation from
Minister Lawrence Wong
(extreme left), Mr Ang Hao
Yao (third from left) and
Dr K Thomas Abraham
(extreme right).
Dancing along with Lydia
Zumba in the house performed by a group of SATA
CommHealth staff.
SATA CommHealth Vice
Chairman Mr Alvin Tan
(right) presenting a lucky
draw prize to Dr Cheryl
Latha Glenn, Assistant
Director (Family Medicine)
of SATA CommHealth.
Retiring Board Member Mr Foong Hock Meng (second
from left) presented with a token of appreciation
from Minister Lawrence Wong (extreme left), Mr Ang
Hao Yao (third from left) and Dr K Thomas Abraham
(extreme right).
Mr Derek Ang (second
from left), Centre
Manager of Jurong
Medical Centre
received the Best
Medical Centre Award
trophy on behalf of the
winning centre from
Minister Lawrence
Wong (extreme left),
Mr Ang Hao Yao (third
from left) and Dr K
Thomas Abraham
(extreme right).
6 | HealthLine | December 2014
HAPPENINGS @ MEDICAL CENTRES
Best Medical Centre Award
D
uring SATA CommHealth’s
Dinner and Dance 2014,
the announcement of the
Best Medical Centre new award
created a buzz of excitement
within the seated audience in the
banquet hall. The new award for
the Best Medical Centre was about
to be presented to the medical
centre that scored the best in a
patient survey.
The factors that gave Jurong
Medical Centre the winning edge were that it offered the
best customer satisfaction by making patients feel
comfortable and also assured that they received the best
possible medical care while at the centre. On top of that, the
Mr Derek Ang (left), Centre
Manager of Jurong Medical Centre
received the Best Medical Centre
Award trophy on behalf of the
winning centre from SATA
CommHealth Chairman, Mr Ang
Hao Yao (middle) and CEO Dr K
Thomas Abraham (right).
centre has achieved a significant revenue change for the
year in 2014 versus 2013 coupled with the best staff
productivity ratings.They have also earned the highest number
of compliments with the least absenteeism among the staff.
The Best Medical Centre award trophy was donated by SATA
CommHealth Chairman Mr Ang Hao Yao. Congratulations
to all staff from Jurong East Medical Centre on your
achievement! q
E-COMMERCE
SATA CommHealth Launches
Revamped Website with e-Shop!
S
ATA CommHealth recently revamped its corporate
website to utilise the latest web technologies for
customers to easily find essential information on
corporate and regular health screening, various types
of vaccinations, for booking of medical appointments,
operating hours, Google location maps and corporate
information. Using the latest web templates, it offers ease of
navigation and as a one-stop resource for patients and
visitors.
Varieties of medical items can be found in the e-Shop.
INTERACTIONS
Revamped SATA CommHealth website homepage.
A section for Healthy Life Card members with access to
many membership privileges is also available. For added
convenience, visitors to the web site can easily sign up as a
member by simply clicking onto the links and filling in the
subscription form.
The revamped site features a spanking new e-Shop for
convenient online shopping for many health and medical
equipment/supplies with fast local delivery. Now SATA
CommHealth customers have a trusted source at their
fingertips when they need any medical supplies! q
7 | HealthLine | December 2014
PUBLIC AWARENESS
Health Talks At Yuhua Pioneer Generation Carnival
A
carnival was held at Yuhua CC on 21st and 27th
September with the aim to provide more
information and the available services which are
educational and beneficial to the pioneer generation.
Member of Parliament for Yuhua SMC, Ms Grace Fu, was
present at the carnival as Guest-Of-Honour. SATA
CommHealth was invited to participate in the carnival to
SATA CommHealth staff giving English and Mandarin talks on falls
prevention and physiotherapy information to residents at the event.
Ms Grace Fu (third from left) and SATA CommHealth staff at the Yuhua
Pioneer General Carnival.
inform and guide residents on services for elderly and
spoke on falls prevention and the correct use of
walking aids to the pioneer generation and their
families at the event. q
HEALTH SCREENING PACKAGE
Start Your Year In Good Health With
A Health Screening
2
014 is ending soon and it is time to make plans for the new year! Is a full body
screening in your planning list? If not, consider keeping tabs on your health and
staying healthy for the upcoming year ahead. SATA CommHealth provides basic
to extensive health screening packages. Call us for more details and to book a health
screening appointment. q
The package prices may change without prior notice. Terms and conditions apply. For more details, please call us at
6244 6688 (Hotline) or visit www.sata.com.sg.
INTERACTIONS
Write To Us
Community Events Update
Have you attended any Community Health Day events organised by SATA CommHealth? Keen to know when
and where will our next community event be held? Email us your contact details (name, contact/ mobile
number and mailing address) at [email protected]. We will keep you in the loop of all our upcoming events such as
Community Health Days where you get to enjoy complimentary health screening services at SATA CommHealth Medical
Centres. q
8 | HealthLine | December 2014
SERVICES
Medical Services At Your Doorstep
S
ATA CommHealth’s Homecare service
aims to augment the current shortage
of homecare services in Singapore.
With an ageing population, this new service
will also be a boon to the elderly and needy
in the community.
It reaches out mainly to immobile, physically
impaired, post-surgery/ illness and aged
sick who are incapable of performing
activities of daily living by addressing their
medical needs. The needy will be accorded
discounted services.
Our Homecare team offers a range of medical
services at your doorstep, including home
nursing such as wound care and dressing,
home medical, home care supplies and other
medical equipment rental (e.g. wheelchairs,
walking aids and nebulisers).
Homecare Services
www.sata.com.sg
For more details,
please call 6244 6688 or
email: [email protected]
Medical Transportation Services
Having difficulties to travel to your doctor
or medical centre for treatment?
SATA CommHealth offers a new medical
transportation service for those who are
incapacitated due to age or illness to travel
by public transport. This service also caters
to the wheelchair bound to travel to SATA
CommHealth Medical Centres or a centre of
your choice for medical consultation and
treatment.
To make an appointment,
call 6244 6688 or
email: [email protected]
Subsidised rates are also available for the needy.
Visit www.sata.com.sg
Copyright 2014 @ SATA CommHealth. All rights reserved. No part of this publication may be reproduced, stored on a retrieval system or transmitted
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SATA CommHealth, the publisher and printers will be indemnified against the loss of expenses resulting from claims or suits from libel, violation
of right of privacy, plagiarism and copyright infringement. Opinions expressed by contributors are not necessarily those of SATA CommHealth, the
editor, and publisher. While every reasonable care and effort has been made to ensure the accuracy of all information contained in this publication,
the editor and publisher cannot be liable for loss incurred in any way whatsoever by any company or individual relying on the information herein.
For serious conditions, readers are advised to seek professional advice and assistance.