WFG REMITTANCE GUIDELINES

WFG REMITTANCE GUIDELINES
WFG National Title prides itself on working together with agents toward a common goal. We strive to
take the aggravation and inefficiencies out of collective tasks like remitting. To that end, we have
tried to adopt extremely flexible remittance processes. With few exceptions, we mandate very little
when it comes to receiving policies and payment. We understand that each of our agents is unique
in size, production system, and business practices, and we want to respect those differences when it
comes to directing back-office procedures. That said, for those who want more guidance from us
about what we’d like to have in a remittance, we have developed so-called “preferred methods.”
They are, as the name implies, voluntary or ideal, but not required. You’ll find standards for both
mandatory and preferred methods below. Please note that any state or federal law or guideline that
conflict with the standards set forth below will trump these standards. Thank you for choosing WFG!
STANDARD
MANDATORY METHOD
PREFERRED METHOD
What should be included in my
remittance?


The only required items in a remittance
are:
 Copies of policies and endorsements
 Payment
Can I create a Remittance
Report or Spreadsheet via
WFG technology or must I use
my production software or
generate my own?
What information about the
transaction is required for a
policy remittance?
How should I submit my
remittance and to whom
should it be addressed?
We strongly suggest you also include some
type of remittance report or spreadsheet with
your remittance package. You can use
whatever method is most convenient for you
to generate a remittance spreadsheet.
Suggested methods are:
 Preparing the Excel spreadsheet found
on our Agency eManual website,
 Printing a Remittance Report from our
Agency Management System “AMS” (see
instructions for doing so on our Agency
eManual website), or
 Generating your own remittance report
within your production software
You can generate a Remittance Report from
our Agency Management System “AMS.”
Instructions for doing so can be found on our
Agency eManual website. While this report is
easy to create, you are not required to use this
report format (see above).

Please include the following information
for a policy remittance:

Policy Number

Policy Date/Date of Issue

Agent File Number

Liability/Policy Amount

Policy Type

Property County

Property State

Endorsement Number

Statistical Code (if applicable)

Property Type

Gross Premium

CPL Fees, if applicable

Policy Taxes, if applicable

We also strongly suggest you include the
following:

Property City

Prior Policy Amount, if applicable

Insured Name

Net Remittance

Property Address

Lender Name

Insured Name

Buyer, if applicable
You may remit by either email* or U.S. Mail.
 By eMail*: Please email Remittance
spreadsheets to the following:
[email protected].
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WFG Remittance Guidelines
STANDARD
MANDATORY METHOD
PREFERRED METHOD
Please COPY Janell Downing at:
[email protected].
 By U.S. Mail: Please make premium checks
payable to WFG National Title Insurance
Company. Please reference your Agency
Number on your check and send checks to:
WFG National Title Insurance Co., 12909
th
SW 68 Parkway, Suite 350, Portland, OR
97223, Attn: Policy Processing.
*eMail is our preferred method for receiving
copies of policies and remittance spreadsheets.
In what order should I place
my remittance paperwork?

Please order them as follows: Owners
policy, OP endorsements, Loan policy, LP
endorsements.
How should policies be
presented for remittance?

We prefer that your policies be separated by
file number with paper clips.
Must I remit from a separate
“Remittance Account”?

You should never remit from your
Operating Account.
 Ideally you would have a separate
Remittance Account, however, you can also
remit from your Escrow Account if you so
choose. You should never remit from your
Operating Account.
How often should I remit?

By the terms of our agency agreement
with you, policies should be remitted within
30 days of issuance.

How are endorsements
remitted?

Copies of endorsements should be
included in your remittances, unless you
are remitting Short Form Policies. All
endorsements should be accounted for on
your remittance spreadsheet or report.
Please separate endorsement by type
specify the premium amounts on your
remittance spreadsheet.
 No. You can remit CPLs however you
prefer; with policies or in their own separate
remittance. However you choose to remit
them, we prefer that you remit them with the
same frequency as you do policies (once a
th
month and no later than the 15 of the
month for CPLs from the prior month).
Must I remit CPLs with
policies?
What information about the
transaction is required for a
CPL remittance?
Ideally, we’d prefer you remit no later than
th
the 15 of each month for the prior month.

Please include the File Number linked to
the CPL.
 We also strongly suggest you include the
following:
 Policy number, if you have one.
(Depending on the timing of the
transaction, at the time you remit CPL
payment, you may not yet have assigned
a Policy number.)
 Names of recipient(s) of the CPL (buyer,
seller, other, etc.).
 Amount of the CPL(s).
 County
 Zip Code
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WFG Remittance Guidelines
STANDARD
What if my business operates
in more than one state?
MANDATORY METHOD
PREFERRED METHOD
 We enter and track remittances by Agency
ID number. We prefer that you remit
everything for all states in one remittance, so
long as they all fall within the same Agency
ID number. It is not necessary to separate
your remittances out into multiple states
unless you prefer to do so.
What if my business operates
in more than one location
within a single state?
 We enter and track remittances by Agency
ID number. If your agency locations operate
under different ID numbers, please remit
them separately. If they operate under the
same ID number, you can choose to either
remit them all together or remit them
separately. The choice is yours.
What if my title agency
operates an affiliated
business?
 Again, we enter and track remittances by
Agency ID number. Most likely, your
affiliated businesses operate under a
different name and a different Agency ID
number, so they would remit separately. If
they operate under the same Agency ID
number, you can choose to remit together or
separately.
How do you treat credits on
account?
 Occasionally mathematical errors are made
that cause an agent to submit more money
than is owed for a policy or group of policies.
In these instances, depending on the
amount of the discrepancy, we can either
leave a credit on your account which can be
applied to your next submission, or we can
issue you a credit for the difference. Either
way, if the error results in a mistake made to
an Insured, you will need to financially rectify
the issue with the Insured.
How do you treat account
deficiencies?
 Those same mathematical errors mentioned
above can cause an agent to submit less
money than is owed for a policy or group of
policies. In these instances, our Accounting
Department will issue you an invoice to be
paid as soon as possible. Again, if the error
results in a mistake made to an Insured, you
will need to financially rectify the issue with
the Insured.
Where do I direct remittance
questions that are not
addressed here?

Please direct any remaining questions to
WFG National Title’s Agency Support Team
by email at
[email protected]
with a copy to Janell Downing at
[email protected] or by
phone at 877-840-0841.
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