ghh consult GmbH CONSULTANCY TOURISM • HOSPITALITY INDUSTRY • MICE MARKET COMPANY PROFILE Dr. Hank-Haase & Kunz Goldgasse 1 - 3 65183 Wiesbaden, Germany [email protected] www.ghh-consult.de GHH CONSULT AT A GLANCE Our fields of business and competencies TOURISM HOSPITALITY MICE MARKET GHH CONSULT - OVERVIEW Consultancy for tourism, hospitality industry, MICE market COMPANY KEY COMPETENCIES TEAM FACTS & FIGURES Founded in 1982 Tourism 7 experts Headquarters: Wiesbaden, Germany Hospitality & Hotel Industry Broad experience in theory and practice More than 1,000 projects Managing partner: Dr. Gisela Hank-Haase MICE market In-depth industry know-how Consultancy on national and international level Customers: e.g. private investors, banks, investment funds, federal states, municipalities, federal ministries, national & international organisations (EU, GIZ, World Bank Group, USAID etc.) International experience Languages: German, English, French, Spanisch, Russian Experience in more than 50 countries worldwide FOCUS & SPECIALIZATION Our philosophy: Diligence and expertise ABOUT US 35 years international consulting experience ghh consult GmbH was founded in 1982 as an independent Measures and implementation Market and potential analysis consultancy specialized in tourism, hotel development & hospitality sector and MICE sector. Our mission: Added value & innovation - feasibility - profitability - sustainability Our specialization – your benefit Economic viability and profitability SWOT analysis Due to our exclusive focus on tourism, hospitality & hotel industry and MICE market we provide in-depth know-how and experience and tailor-made solutions. Concepts and strategies MANAGEMENT Longstanding experience and proven track record DR. GISELA HANK-HAASE TRACK RECORD Managing partner Qualified geographer & business graduate, university degree Founded ghh consult in 1982 Doctorate (Topic: Economic effects of MICE market Germany) Management DTV (formerly DFV), German Tourism Association Foundation of ghh consult ELMAR KUNZ TRACK RECORD Partner Master of Business Administration Senior Consultant Tourism concept and masterplans, feasibility studies, enterprise valuation Joined ghh consult in 1996 Lecturer in MICE & Hospitality Management Consulting experience in more than 25 counries CORPORATE DEVELOPMENT 35 years ghh consult: Stages and milestones 2000‘s and 2010‘s Company foundation ghh consult founded by Dr. Gisela Hank-Haase 1990‘s: Groundbreaking market reports on German MICE market 1980‘s: Wide range of renowned hotel projects and international tourism master plans National and international hotel and tourism projects Feasibility studies and concepts for renowned congress centres Congress statistics for Berlin since 2003, online data collection tool congress.net developed by ghh consult Future vision Innovation, trends and tendencies, digitalisation, up to date solutions 2018 - 2030 2001 - 2017 1991 - 2000 Milestone: Wiesbaden 1982 - 1990 Milestone: 1982 Milestone: Germany‘s leading hotel and tourism consulting ghh consult is number 1 consultancy in MICE market More than 1,000 projects on national and international level BUSINESS FIELDS AND SERVICE PORTFOLIO ghh consult: One-stop-shop for 3 pillars Tourism Hotel & Hospitality Industry MICE Market Tourism concepts and destination strategies Hotel market analysis Market analyisis and studies Hotel development strategies Tourism master plans Feasibility studies Mission statements, guiding principles and umbrella brand Development of concepts, space allocation plan Feasibility studies and concepts for congress and conference centres, event locations Tourism infrastructure Economic viability and profitability Marketing concepts Enterprise valuation Organisation Acquisition of management company and investor Tourist information Barrier-free tourism Action plans & implementation Digitalization Influencer Marketing Consultancy on implementation process Online congress statistics, online data collection tool congress.net by ghh consult MICE strategies Organisational concepts Marketing concepts COMPANY PHILOSOPHY 4 principles of our consultancy approach Target orientation Economic viability Customer‘s needs and intentions Economic viability as centre of solution approach Focus on tailor-made solution approach Return on Investment Economic sustainability Quality Innovation Experience in theory and practice USP & leading edge Qualified & experienced consultants Creativity & „out of the box“ mindset REFERENCE PROJECTS: TOURISM Sample projects: international experience Master plan Croatia & Montenegro Promotion of tourism sector Bulgaria Customer: DEG Deutsche Entwicklungsgesellschaft Customer: GIZ German Agency for International Cooperation Period: 2000 - 2001 Tourism infrastructure, potential analysis, marketing Period: 1999 - 2005 Hotel development strategy Tourism and marketing concepts for several regions in Bulgaria, product development Human Resource Strategy Organisation, tourist info centres, implementation Tourism concept St. Petersburg Danube tourism in South Eastern Europe Customer: Deutsche Ausgleichsbank (DtA) Customer: GIZ German Agency for International Cooperation Period: 1995 - 1997 Tourism infrastructure, potential analysis, organisation Period: 2005 - 2008 Tourist info centre Cross-border Danube tourism in Croatia, Serbia, Bulgaria, Romania, Hungary Marketing concept and implementation Product development, marketing, implementation REFERENCE PROJECTS: TOURISM Sample projects in Germany Tourism concept Wolfsburg Tourismuskonzept Spreewald Customer: WMG Wolfsburg Wirtschaft und Marketing GmbH Customer: Regionale Wirtschaftsförderungs-gesellschaft Dahme-Spreewald mbH Period: January - December 2016 Period: 2009 -2011 Tourism concept for the city of Wolfsburg Anaylsis of tourism supply, potential analysis Potential and image analysis, SWOT anaylsis SWOT analysis, tourism brand Umbrella brand, action plan, implementation process Action plan and implementation process Barrier-free tourism Tourism concept Tropical Islands Customer: Saar-Obermosel Touristik e.V. Customer: Tropical Island Holding GmbH Period: April - November 2015 Period: 2014 Concept: Barrier-free tourism for the region of SaarObermosel Tourism concept for the resort and surrounding region of Tropical Islands, close to Berlin Analysis of supply and potential, SWOT analysis Potential analysis, chances and needs for new businesses and supply, action plan, implementation process Action plan, implementation process REFERENCE PROJECTS: HOTEL MARKET Sample projects: Hotel market studies and development strategies Hotel market study and strategy Karlsruhe Hotel market study and strategy Hamburg Customer: Stadt Karlsruhe, Amt für Stadtentwicklung Customer: Hamburg Tourismus GmbH Period: 2008 und 2016 Period: 2007, 2009 and 2015-2016 Hotel development plan for Karlsruhe Market and potential analysis, SWOT analysis Market and potential analysis, SWOT analysis Need for new hotel capacities, forecast of supply and demand Need for new hotel capacities, forecast of supply and demand, recommendations Recommendations & action plan Hotel market study and strategy Saxony Hotel market strategy Friedrichshafen Customer: Sächsisches Staatsministerium für Wirtschaft, Arbeit Period: 2011 Customer: Stadt Friedrichshafen, Wirtschaftsförderung Market and potential analysis, SWOT analysis Need for new hotel capacities, forecast of supply and demand Recommendations & action plan Period: 2013 Market and potential analysis, SWOT analysis Need for new hotel capacities, forecast of supply and demand Recommendations & action plan REFERENCE PROJECTS: HOTEL DEVELOPMENT Sample projects: Feasibility studies & enterprise valuation Estrel Hotel & Convention Center Steigenberger Grandhotel Petersberg Customer: SARAMARTEL Handels- und Beteiligungsgesellschaft mbH & Co. KG (Berlin) und Grundkreditbank (GKB) Customer: Bundesministerium für Finanzen, Außenstelle Bonn, Bundesanstalt für Immobilienaufgaben Period: 2001 - 2002 Enterprise valuation Feasibility study and concept for new All-suite hotel tower next to Estrel Hotel Period: 2002 und 2010 Enterprise valuation Market and competition analysis, forecast of operating results, discounted cash flow, ROI Best Western Premier Hamburg-Harburg Maritim Köln Customer: LORENZ Gruppe GmbH, Hamburg Customer: CFB Commerzfonds Fonds Beteiligungsgesellschaft mbH, Düsseldorf Period: 2016 - 2017 Feasibility study for Best Western Premier Hotel Am Veritaskai in Hamburg Assessment of lease agreement Period: 1997, 2000, 2003, 2006, 2009, 2013 Enterprise valuation Determination of investment needs Recommendations REFERENCE PROJECTS: HOTEL DEVELOPMENT Sample projects: Feasibility studies & enterprise valuation Hotel Adlon Berlin Golf- und Wellnessresort Bad Griesbach Customer: FUNDUS Hotelentwicklungs- und Verwaltungsgesellschaft mbH, Köln Customer: Steigenberger Hotelgesellschaft Period: 2000 Evaluation and economic viability of Adlon Palais (Adlon Hotel, Berlin) Period: 1982 - 1987 Feasibility studies for several hotels at Bad Griesbach Wellness Resort Operational concept Market and competition analysis, concepts, forecast of operational results, enterprise value, ROI Hotel Festung Marienberg Würzburg Radisson Blu Hotel Frankfurt Customer: Congress Tourismus Würzburg (CTW), Eigenbetrieb der Stadt Würzburg Customer: CFB Commerzfonds Fonds Beteiligungsgesellschaft mbH, Düsseldorf Period: 2016 Period: 2002 Feasibility study for new hotel at conference centre Festung Marienberg, Würzburg Feasibility study for 4 stars superior Concept, economic viability, ROI Market and competition analysis, concept, forecast of operational results, enterprise value, ROI REFERENCE PROJECTS: HOTEL DEVELOPMENT Sample projects: Consultancy of investors and management companies Ibis Styles Hotel Worms Eden Parc Hotel Bad Schwalbach Customer: Horizon Consulting Immobilien GmbH Customer: Hotel Eden Parc Betriebs GmbH Period: 2016 Period: 2014 - 2015 Feasibility study for Ibis Styles Hotel at Conference Centre „Das Wormser“, Worms Search for investor of Eden Parc Hotel Concept, economic viability, ROI Consultancy of investor and management company Enterprise & sales value Negotiations with investor (purchaser) Hotel in Bingen Upstalsboom Deichgraf Wremen (North Sea) Customer: DAS BOLLANTS GmbH & Co. KG, Bad Sobernheim Customer: privat Period: 2016 Feasibility study for new hotel in Bingen Consultancy of investor and management company Consultancy of architects Period: 2008 Feasibility study for Hotel Deichgraf (North Sea) Acquisition of management company, negotiations Consultancy of investor and management company REFERENCE PROJECTS: MICE MARKET Sample projects: Market studies and congress statistics MICE market Germany Congress statistics Berlin Customer: German Convention Bureau (GCB) Customer: Berlin Tourismus und Kongress GmbH, Berlin Convention Office (BCO) Period: 1999 -2000 und 2002 -2003 Market studies for German MICE market Volume, figures, structure, benchmarks Period: 2002 - 2017 Congress statistics for Berlin Economic effects Online data collection with congress.net, tool developed by ghh consult, reporting, benchmarks MICE market Munich MICE market St. Petersburg Customer: State capital Munich, Convention Bureau Customer: CCK Congress-Centre “Konstantinovsky” Ltd. Period: 2014 Period: 2007 - 2008 Volume & structure of MICE market Munich Market analysis for MICE market St. Petersburg Potential and needs analysis Potential and needs analysis Strategy, action plan & recommendations Strategy, action plan & recommendations Feasibility study Congress Centre Konstantinovsky REFERENCE PROJECTS: MICE MARKET Sample projects: Feasibility studies & concepts for congress centres KAP Europa Frankfurt ExpoForum St. Petersburg Customer: ECE Projektmanagement G.m.b.H. & Co. KG, Hamburg Customer: ExpoForum St. Petersburg, JWC (Köln) Period: 2009 Feasibility study for KAP Europa, Frankfurt Period: 2011 Feasibility study for congress centre ExpoForum in St. Petersburg Market & competition analysis, concept, economic viability Strategy, USP, concept Kongresszentrum darmstadtium Congress Centrum Würzburg Customer: Stadt Darmstadt Customer: Congress Tourismus Würzburg (CTW), City of Würzburg Period: 2000 und 2007 Feasibility study for congress centre „darmstadtium“ in Darmstadt Market & competition analysis, concept, economic viability Organisation and international marketing Period: 2008-2009 und 2011-2012 Feasibility study for enlargement of Congress Centrums Würzburg (CCW) Space allocation programme, catering and operational concept REFERENCE PROJECTS: MICE MARKET Sample projects: Feasibility studies & concepts for congress centres Kongresszentrum Heidenheim Rheingoldhalle Mainz Customer: Municipality of Heidenheim Customer: ZBM Zentrale Beteiligungsgesellschaft der Stadt Mainz mbH Period: 2005 - 2006 Feasibility study for new congress centre with adjacent hotel Period: 2014 Feasibility study for enlargement of Rheingoldhalle Market & competition analysis, concept, economic viability Space allocation programme SI-Centrum Stuttgart World Conference Center Bonn Customer: SI Marketing GmbH, Stuttgart Customer: Federal Ministry of Construction and City Planning Period: 1996-1997 Market & competition analysis, concept, economic viability Economic effects Economic viability and economic effects Period: 1997-1998 Feasibility study for World Conference Center Bonn Market & competition analysis, concept, economic viability OUR PUBLICATIONS Compact industry know-how for you! Hotel Market Germany & international (annually) German MICE Market (annually) Economic viability and profitability of wellness areas in hotels Hotels and Medical Spa Tourism industry in constant change Success model Day Spa For more information and order: www.ghh-consult.de WHAT OUR CUSTOMERS SAY ABOUT US Authorized references on www.beratung.de, the expert portal „ghh consult provided several hotel market studies for the city of Karlsruhe, always spoton professional, showing a high degree of indepth know-how and expertise. Best consultancy company for years!” „We have been working with ghh consult over the last years with best experience! Excellent consultancy and experienced team!“ „High competence with respect to analysis, information and consultancy, especially with regarding MICE market.“ August Moderer, Managing Director mainzplus CITYMARKETING Thomas Scholz, Chief Editor mep – Specialist magazine for MICE-Business „Very reliable consultancy, and very fast!“ „ghh consult compiled two tourism concept for the region with a high degree of industry know-how and with a sense of regional features, providing specific recommendations with respect to the implementation process. ghh consult‘s expertise helped to set the ground for sustainable development of tourism infrastructure with new innovative tourist services and packages.“ Dr. Edith Wiegelmann-Uhlig, Municipality of Karlsruhe Jan Janssen, Managing Director Tropical Islands „ghh consult has been consulting us for many years. Their recommendations and solutions provided the basis for Würzburg‘s successful development as tourism and MICE destination.“ Congress Tourismus Würzburg (CTW), Tourism Director Dr. Peter Oettinger „Competent potential analysis for congress market Munich.“ Convention Bureau Munich State capital Munich Wirtschaftsförderungsgesellschaft Dahme-Spreewald mbH Our solutions and consultancy approaches are based on economic viability“ Dr. Gisela Hank-Haase Managing Partner ghh consult HEADQUARTERS Contact details Kiel Schwerin Hamburg Bremen Berlin OFFICE Address: Goldgasse 1-3 65183 Wiesbaden Germany Ph: +49 611 166 68-0 Fax: +49 611 166 68-10 Hannover Magdeburg Düsseldorf Dresden Erfurt Mainz Wiesbaden E-Mail: [email protected] Web: www.ghh-consult.de Stuttgart München
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