Service Level Agreement
Jun. 14th, 2007
Kyoko Uchida
KDDI Corporation
Introduction
Final Goal
To create the Service Level Agreement between Roaming
Partners
Background
Service Level Agreement was agreed as the work item of
Service Quality at CDG IRT Meeting in Nov.2006, based on the
survey deployed among CDMA Operators.
Calls to review the draft were held in May, 2007.
 Reflected the comments from the call
Purpose for CDG IRT meeting in June, 2007
To finalize all the clauses in SLA
To receive approval for SLA as addendum to Reference
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