Seminar Successful Communication with Chinese Information und Anmeldung Donau-Universität Krems Department Migration und Globalisierung Fachbereich Interkulturelle Studien Dr.-Karl-Dorrek-Straße 30 3500 Krems, Austria Tel. +43 (0)2732 893-2568 [email protected] www.donau-uni.ac.at/ikcomm Seminar Successful Communication with Chinese Facilitators > Content Dr. Hongying Foscht 1. Know-how – China basics Macro and micro environment Market and planned economies • Tradition and modernity • Role of strategies - The Thirty-Six Stratagems • Hierarchy • • 2. Methodology - communicating with Chinese Indirect communication Courtesy and respect • Emotional and rational behaviour • Authenticity and pretence • Language and media • • General Manager, Eurosina Consulting and Trading, and Senior Lecturer at the University of Graz, University of Applied Sciences Campus02, and at the University of Applied Sciences BFI Vienna. Dr. Foscht studied at Bejing University of Technology, received a PhD from Graz University of Technology and a certification in exporting from the University of Graz. She has over 15 years of business experience in various industries in China and other Asian countries, working as legal representative and managing director of an Austrian-owned company in China, as well as a sales manager, commercial manager and business consultant. Dr. Foscht specialises in strategic business areas such as market entry, business control, human resources management, sales and marketing, and cross-cultural management. 3. Implementation - case studies Critical incidents Pragmatic ways of doing business with Chinese • Business strategy - long-term orientation • Practice for successful cooperation • Strategic negotiations • • Dr. Zhongping Zhang 4. Conflict management - fixing the problem What to do when something goes wrong • Conventional ways of analysing problems • Creative ways of handling problems • Solving issues vs preserving good relations • Getting feedback and strengthening the business • relationship • 5. Exercises and feedback • • Exercises for individuals and groups Feedback from participants and facilitators Managing Director and founder of Zhang Consulting AB. Dr. Zhang studied in Shanghai, Munich and Vienna and received his Dr. techn. in telecommunications from Vienna University of Technology in 1994. He is currently advising several global companies on cross-cultural cooperation between Confucian countries and Europe. Dr. Zhang has over 20 years of experience at managerial level with industry in Austria, China, Germany, Japan, Sweden and the United States, in research and development, system design, standardization, product- and business management, and marketing, as well as over a decade of experience as a crosscultural trainer. Facts Fee Location Language EUR 1,200 Donau-Universität Krems Dr.-Karl-Dorrek-Straße 30 3500 Krems, Austria English Die Donau-Universität Krems ist spezialisiert auf universitäre Weiterbildung und bietet exklusive Aufbaustudien in den Bereichen • Wirtschaft und Management, • Kommunikation, IT und Medien, • Medizin und Gesundheit, • Recht, Verwaltung und Internationale Beziehungen, • Kultur- und Bildungswissenschaften sowie • Bauen und Umwelt. Mehr als 5.500 Studierende aus 60 Ländern leben die Philosophie des Lifetime Learning und absolvieren ein Studium an der Universität für Weiterbildung. Krems liegt – 80 km von Wien entfernt – in der einzigartigen Natur- und Kulturlandschaft Wachau, die zum Weltkulturerbe der UNESCO ernannt wurde. Lifetime Learning.
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