Style guide for the QS certification mark PDF, 2.2 MB

Style guide for the
QS certification mark
Contents
1. Introduction
Page 3
2. Ownership and utilisation rights
Page 4
3. Authorisation to use the mark
Page 5
4. The QS certification mark
Page 6
5. Correct presentation
Page 7
6. Use of the QS certification mark
Page 9
7. Other use
Page 12
8. Incorrect and misleading presentation
Page 14
9. Point of contact
Page 15
Our common task:
consolidate trust and create transparency.
The blue QS certification mark is applied to
chain, from farm to shop. We ensure transparen-
foods which were verifiably produced and
cy by means of binding standards and indepen-
marketed in compliance with mandatory quality
dent controls of the processes in the participa-
requirements. It symbolises the joint efforts
ting businesses. In this way, we create a solid
of more than 130,000 economic operators in
basis for trust between customers and suppliers
cross-stage quality assurance and stands for
and deepen consumers’ trust in safe food.
thorough controls, ensured origin and clear marking and labelling: QS. Quality scheme for food.
As an economy-driven initiative, we at QS prepare solutions for the thorough quality assurance
Together with its scheme participants,
of fresh foods throughout the entire sector. In
QS Qualität und Sicherheit GmbH organises a re-
the case of incidents and crises, QS investigates
liably quality assurance along the entire supply
the causes, clarifies them and provides support.
2
Style guide for the QS certification mark
1. Introduction
As a quality assurance scheme, ‘QS. Quality scheme for food.’ defines and controls stringent production and marketing requirements along the entire supply
chain for fresh foods.
This style guide outlines the rules and guide-
Signal for certified processes
lines for the use and correct presentation of the
For consumers, the blue QS certification mark
QS certification mark on products and in corpo-
has been a clear signal for fresh food from com-
rate communication.
panies with certified processes for more than
10 years. Today, more than 23,000 branches in
Uniform use of the QS certification mark through-
the food retail sector can offer beef and pork,
out the entire scheme ensures its recognisability
poultry, cold cuts and ham with the blue QS
in the market. It enhances the signal effect for
certification mark along with a large selection of
food you can trust in the long term.
fruit, vegetables and potatoes.
Systematic quality assurance
Quality assurance creates trust
The basis of seamless process and origin
For the more than 130,000 scheme participants,
assurance in the QS scheme is formed by the
the benefits of QS certification are many and va-
regular control of all businesses from farm to
ried, from an increase in a company’s own quality
shop. The blue QS certification mark, which is
demands through certification to the assured
applied only if foods are produced in line with
traceability of QS products in the event of com-
these requirements, helps consumers to
plaints. Transparent quality assurance improves
orientate when shopping meat, cold cuts or
the reliability of the supply chain, opens up new
ham, fruit, vegetables or potatoes.
sales channels and secures consumer trust.
Only foods whose production and
marketing have been thoroughly controlled all the way from farm to shop
bear the blue QS certification mark.
Style guide for the QS certification mark
3
2. Ownership and utilisation rights
QS Qualität und Sicherheit GmbH is the owner of the trademarked QS
certification mark and the slogan ‘QS. Ihr Prüfsystem für Lebensmittel.’
(QS. Quality scheme for food).
The QS certification mark is a conformity mark
Qualität und Sicherheit GmbH or a coordinator
which has been entered in the trade mark regis-
empowered to award sub-licences. Unauthorised
ter of the German Patent and Trade Mark Office
depiction of the QS certification mark is prohi-
in Munich, the Office for Harmonization in the
bited. QS reserves the right to take legal action
Internal Market in Alicante and the World Intel-
against anyone who depicts, reproduces or uses
lectual Property Organization (WIPO) in Geneva
the marks of QS Qualität und Sicherheit GmbH in
and is protected by trademark law.
any other way without express advance authorisation to do so.
Right to use the QS certification mark
The QS certification mark may only be used by
Use in advertising
QS Qualität und Sicherheit GmbH scheme parti-
The QS certification mark can be used by those
cipants and their subsidiaries, by authorised cer-
authorised to do so for depiction on products
tification bodies and coordinators and approved
and packaging materials and on bills of deli-
laboratories. They are awarded the right to use
very or accompanying documents. Use without
the mark individually by means of a scheme
a direct reference to a product is permitted in
contract or framework agreement with QS.
online communication, as a corporate identity
Agricultural businesses and food retail branches
element (letterhead, image brochures etc.) and
do not make any direct contractual agreements
on advertising materials of all kinds.
with QS; they participate in the QS scheme via
coordinators. The right to use the QS certificati-
Utilisation fees
on mark is awarded to them individually and on
The fees charged to scheme participants, certifi-
request by their coordinator.
cation bodies and laboratories include the right to
The QS certification mark may not be used
use the QS certification mark. A separate licence
without the advance written authorisation of QS
fee is not charged.
Corporate symbol
The QS certification mark may only be used without the blue
frame line by QS Qualität und Sicherheit GmbH and its subsidiaries. It serves the company as a corporate symbol.
4
Style guide for the QS certification mark
3. Authorisation to use the mark
Advertising material, packaging material, writing paper and similar advertising
means bearing the QS certification mark must be approved by QS Qualität und
Sicherheit GmbH before going to print.
With the signing of a scheme contract or framework agreement, scheme participants, certification bodies and laboratories are given this style
Pantone 2935 C
guide along with individual data for accessing the
protected area of the QS website (www.q-s.de)
Schwarz
arkern.
tätsstm
ue
vo m Ba
Q ual-ida
s Be e
reserved for users of the mark. Printable data
can be downloaded there by authorised users
who want to display the QS certification mark on
products, bills of delivery and accompanying do-
Pantone 2935 C
Metzger Fleischsalat
131 mm
cuments or without direct reference to a product.
Bundled businesses receive the print data and
authorisations from their coordinators. The following applies to all other scheme participants:
Pantone 9060 C
Release process
Prior to publication, drafts of printed media or
screenshots of online communication are sent to
QS Qualität und Sicherheit GmbH (please list the
QS ID) for approval and release. Inquiries sent to
After examination, the submitted drafts are
Informative verification
documentation with details of
sizes facilitates release by QS.
EAN: 111222333
[email protected] are processed quickly.
approved for release by QS. If a draft does not
EAN SC0: 111222333
comply with the requirements of this style guide
or if information is missing, QS will request
44 mm
rectification.
62 mm
Authorised users must keep the release from QS
on file. This applies in particular in cases where
QS gives special permission, such as for the
display of the QS certification mark in black and
white. If requested to do so by QS or in the course
of QS audits, scheme participants, certification
bodies and laboratories must be able to provide
evidence of their right to use the QS certification
mark at all times by presenting the appropriate
documents (scheme contract or framework agreement, utilisation approval from the coordinator,
The obligation to have printed media and online communication
material authorised in advance is intended to avoid the high costs
of erroneous production. At the same time, strict monitoring of use
of the mark is intended to ensure its uniform utilisation throughout
the scheme and boost its recognisability in the market.
authorisation or special permission from QS).
Style guide for the QS certification mark
5
4. The QS certification mark
The QS certification mark on fresh food signals to consumers that the
requirements of the QS scheme were complied with on all stages of
production and marketing.
he arrow symbolises the alignment to
T
the common goal of consistent quality
assurance for safe food all the way from
farm to shop.
The stages in the circle stand for the economic circles
involved in the production and marketing of meat and meat
products: the feed sector, agriculture, slaughtering/deboning,
processing, food retail. With fruit, vegetables and potatoes,
they represent production, wholesale and food retail.
The circle symbolises the unity and solidarity of the economic circles involved in
responsibility for the product.
The abbreviation ‘QS’ stands for process Quality
and food Safety. The term ‘Prüfsystem’ (inspection
system) underscores the voluntary nature of participation in the scheme as opposed to the official
sounding term ‘control’.
The slogan ‘QS. Ihr Prüfsystem für Lebensmittel.‘ (QS. Quality scheme for food.) forms
the relationship between the mark and the
QS scheme.
The blue frame line combines the circular symbol
and logo into one unit, the QS certification mark.
The QS certification mark has been a clear signal
for fresh food from companies with certified
processes for more than ten years now. It makes
the comprehensive quality assurance from farm
to shop visible, thus enabling a well-informed
purchase decision.
Quality assurance creates trust
Regular surveys conducted among supermarket customers show that almost half
of the respondents are acquainted with
the blue QS certification mark. Almost
90 percent of those who know the mark
give preference to a QS-labelled product
rather than the same product without the
certification mark.
6
Style guide for the QS certification mark
5. Correct presentation
To further increase the level of awareness of the QS certification mark and its
signal effect for foods with certified production and marketing processes, the
uniform use of the mark throughout the scheme must be ensured.
Colour variations
The QS certification mark is always depicted in blue with a colour gradient. This
Standard depiction
guarantees a uniform appearance in the market and increases the recognition
Full tone
CMYK (Euroscale)
RGB
Pantone 2935 C
C 100 %
R 0
HKS 44
M 50 %
G106
Y 0 %
B179
15 mm
value of the certification mark.
K 0 %
In justified exceptional cases, e.g. when the production process does not permit
depiction in blue, the QS certification mark may be applied in the black and
QS certification
Minimum height
mark with colour
15 mm
gradient
white version. The prerequisite for this is explicit approval by QS head office.
Only allowed with explicit
Size of depiction
approval by QS
The minimum height of depictions of the QS certification mark is 15 mm. If
the size of the product packaging does not permit depiction at the prescribed minimum height (ultra small packaging), deviations from the minimum
height can be allowed in exceptional cases. On request, QS head office will
check to see whether special permission can be granted.
< 15 mm
There are no restrictions regarding the maximum height. When
adjusting the size, the extension, compression and distortion of the QS
certification mark must be avoided at all costs.
Colour gradient
QS certification
Depiction smaller
in b/w with colour
than 15 mm
gradient
To ensure a uniform appearance throughout the market, the QS certification
mark is always depicted with a colour gradient. This applies to the standard
version in blue as well as approved use of the black and white version in exceptional circumstances.
The certification mark may only be depicted without a colour gradient
if the production process (screening, thermal transfer printing, embroidery, pad printing) does not permit the depiction of the colour gradient
for technical reasons. The written approval of QS Qualität und Sicherheit
QS certification
QS certification
GmbH has to be obtained in cases of this kind.
mark without colour
mark in b/w without
gradient
colour gradient
Style guide for the QS certification mark
7
Languages
Background colour
The QS certification mark is fundamentally depic-
The circle symbol and slogan ‘QS. Ihr Prüfsys-
ted with the German slogan ‘QS. Ihr Prüfsystem
tem für Lebensmittel.‘ are fundamentally placed
für Lebensmittel.’ Depiction in other languages is
on a white ground colour and separated from the
permissible if the products, bills of delivery and
background by a blue frame line.
accompanying documentation, online communication, advertising material, packaging material,
The frame line must be fully closed and visible in
writing paper or other advertising means that
front of the surrounding background.
bear the QS certification mark are used primarily
in another language area.
The depiction of the
certification mark in other
languages requires the
approval of QS head office.
Obligation for approval of special
Drafts of printed media and screenshots of
solutions
online communication have to be sent to
QS as PDF files or as a link for inspection
The right to depict the QS certification mark
and release.
in black and white,
QS Qualität und Sicherheit GmbH
smaller than the minimum height of 15 mm,
Schedestraße 1-3 • 53113 Bonn
without a colour gradient and
E-Mail: [email protected]
in another language
The authorisation must be presented on
requires the advance written authorisa-
request e.g. in the course of an audit.
tion of QS Qualität und Sicherheit GmbH.
8
Style guide for the QS certification mark
6. Use of the QS certification mark
By applying the QS certification mark, producers and marketers confirm that
they participate in the QS scheme and that they only produce and market the
product in accordance with the requirements of the QS scheme.
Only foods which have been produced and marketed right
from the start by certified businesses in compliance with
the QS requirements may bear the certification mark. In
Feed
QS
addition to this, the scheme participant entitled to use it
must be recognisable on each product.
If the QS scheme participant chain from production to
marketing is interrupted – e.g. because a business does
not participate in the QS scheme, does not have valid
certification at the time of delivery or is not eligible to
QS
deliver into the QS scheme – the QS certification mark
may not be applied to the product.
Agriculture
Check eligibility of delivery
As a scheme participant’s eligibility of delivery can
QS
Slaughtering/
Deboning
QS
lapse at any time, e.g. if an audit is not passed. The
QS scheme participants along the supply chain are
Production
obliged to check the status of their suppliers with
every delivery.
Only in this way it can be ensured that the integrity
of the supply chain is maintained.
QS
Processing
Food retail
Not a QS scheme
participant
Information on the eligibility of delivery can be
Wholesale
accessed under www.qs-plattform.de.
QS
Food retail
Use of QS certification mark
on the product. All involved
are QS scheme participants.
Style guide for the QS certification mark
QS
No use of QS certification
mark on the product. The QS
chain has been interrupted.
9
QS
Display on products
When displaying the QS certification mark on products and/or
their outer packaging, it must be ensured that consumers are
not misled in any way.
The certification mark must be depicted in such
covers other advertising claims about the pro-
a way that the performances directly linked to
duct or its properties. In combination with other
QS are clearly recognisable. Deception of all
(brand or offer) marks and other labels, the QS
kinds must be avoided when the QS certification
certification mark may not be falsified or altered
mark is used simultaneously with other statem-
in any other way.
ents about the product.
Neither may the certification mark be registered
It must be ensured in particular that the impres-
and entered as a component of a company’s own
sion is not given that the QS certification also
mark.
Minimum requirements
for QS labelling
If express reference is made to
QS on the product, e.g. in the
commercial designation, the QS
certification mark must be used.
Qualitätsmarke
- das Beste vom Bauern.
The QS certification mark
must be used on product
packaging in such a way that
consumers are not misled in any
way regarding the performances
involved.
Metzger Wurstsalat (QS)
ohne Zusatz von Konservierungsstoffen
frei von Geschmacksverstärkern
glutenfrei
laktosefei
THIS!*
E
NOT LIK
* The QS certification mark is not an indication that the product is free of certain ingredients.
10
Style guide for the QS certification mark
Use of the QS certification mark on convenience products
When displaying the certification mark on composite (convenience)
products, it must also be ensured that the relevant components within
the product declaration are listed as ‘QS’.
Convenience products often consist of several ingredients. The consumer must be able to clearly
identify, which of the contained meat, fruit and/or vegetable constituents originate from QS certified
businesses. Therefore additional regulations apply for the use of the QS certification mark.
If
the product is mentioned in the guidelines for meat and meat
products contained in the German food code
and/or
the product has a meat proportion of over 50% (QS products
as defined by the Quantitative Ingredient Declaration – QUID),
then
t he suffix ‘QS’ does not have to be included in the
commercial designation
and
t he label does not have to be approved by QS head
office
A convenience product listed in the guidelines for meat
and meat products contained in the German food code may
bear the certification mark without any additional marking/
labelling in the commercial designation.
If
the product is not listed in the guidelines for meat and meat
products contained in the German food code
and
t he product has a meat proportion of less than 50%
(QS products as defined by QUID) (e.g. mixed salad
with meat side dish and dressing),
or
t he product consists of fresh fruit and salad / vegetable
mixtures with other non-QS ingredients (e.g. croutons,
dressing, egg, tuna)
then
the suffix ‘QS’ has to be included in the commercial designation for each QS certified ingredient
and
the label must be approved by QS head office
Style guide for the QS certification mark
Convenience products not included in the guidelines
for meat and meat products must bear the suffix ‘QS’ in
the commercial designation. An asterisk solution (*;* = QS
produce) can be used to indicate the QS ingredient in the
list of ingredients. The label must be approved by QS head
office prior to release.
11
7. Other use
Authorised users can also use the QS certification mark for
advertising purposes.
Companies which participate in the QS scheme
can use the QS certification mark to communicate
and advertise their certification, the availability
of foods with the QS certification mark or their
commitment to safe food and support for the QS
scheme. In commercial communication too, use
of the QS certification mark is only possible as
defined by this style guide. If a company is not
eligible to deliver into the QS scheme – even if
only temporarily – the mark may not be used.
Accompanying documents, bills of delivery and
other business papers
The QS certification mark can be included in
business documents to indicate QS certification.
The area for which the company has QS certification must be indicated clearly.
The mandatory labelling of goods from the QS
scheme for traceability purposes on accompanying papers and delivery notes can be done in
text form (suffix ‚QS‘) or by using the QS certification mark.
Information on QS certification in online
communication
The QS certification mark can also be used in the
internet or in e-mail communication under consideration of the same rules as those that apply in
print communication.
12
Style guide for the QS certification mark
Use at fresh meat counters
When the QS certification mark is used in or at
the fresh meat service counter as well as for
bulk lots in the fruit and vegetables department,
the unambiguous assignment to the relevant
product must be assured.
The customer must be able to identify, which
assortments or products are produced and marketed in line with the requirements of the QS scheme
When stocking the fresh meat service
counter it must be assured, that QS-goods
are clearly seperated from non-QS-goods.
and therefore bear the QS certification mark.
Advertising materials – flyers, customer leaflets
and image brochures
The QS certification mark can also be used in
printed/online customer communication media.
It must be clear which assortments and/or
products are produced and marketed in line with
the requirements of the QS scheme and which
are not.
When the QS certification mark is used in advertising flyers particular attention must be paid to
the correct allocation to the illustrated product
in order to avoid misleading the consumer.
17,99 €
Roastbeef
per kg
9,99 €
12,99 €
Lamb gigot
per kg
Cod fillet
THIS!*
OT LIKE
N
per kg
* The consumer must be able to clearly recognise which products bear the QS certification mark and which do not.
Style guide for the QS certification mark
13
8. Incorrect and misleading presentation
The QS certification mark cannot be altered. Individual elements such as the
circle symbol or the slogan may not be used on their own, nor may any changes be made to the QS certification mark.
HIS!
ET
NOT LIK
Do not change the colour of the
certification mark.
QS. Ihr Prüfsystem
für Lebensmittel.
Do not change the design of
the certification mark.
14
Do not change the background
colour of the certification mark.
RT
E
I
Z
I
F
I
T
R
ZE
Do not print over the certification mark.
Do not distort the shape of the
certification mark.
Style guide for the QS certification mark
9. Point of contact
We are pleased that you use the QS certification mark on products, bills of delivery and in your advertising. Do you have any questions? How can we help you?
Swe Swe Dreesen
Scheme contracts, use of certification mark
Tel: +49 228 35068-222
Fax: +49 228 35068-16222
Oliver Thelen
Authorised signatory / Deputy managing
director, legal matters, scheme contracts,
use of certification mark
Tel: +49 228 35068-130
Fax: +49 228 35068-16130
E-Mail: [email protected]
Stefan Martin
Marketing and communication
Tel: +49 228 35068-150
Fax: +49 228 35068-16150
E-Mail: [email protected]
Style guide for the QS certification mark
15
QS Qualität und Sicherheit GmbH
Managing Director: Dr. Hermann-Josef Nienhoff
Schedestraße 1 – 3, 53113 Bonn
As of: August 2014