Poste Italiane Group - Highlights A team serving the country • 13,000 post offices • 7,000 Postamat ATMs • 5,735 Amico counters • 52,000 post boxes • 38,000 vehicles • 2,500 delivery offices • 700 self-service kiosks • 132 branches throughout Italy • 19 sorting centres • 8 aircraft • 3 automated logistics hubs Italy’s number one integrated services group • 50 million transactions a day • 40 million customers • 22 million transactions a day at post offices • 14 million mailings a day • 2 million payment slips processed a day • 220,000 parcels a day • 250 million registered letters and parcels a year • 1.5 million customers a day at post offices • 9.4 million customers registered with poste.it • 3.2 million services a month provided through poste.it All-time records • 7 million Postamat cards • 12 million Postepay prepaid cards • 6 million post office current accounts • €319 billion in postal savings • €65 billion in technical provisions at Poste Vita (figure for 2013) • 2.8 million customers for Poste Vita (figure for 2013) • 2 million online account holders • 35 million online financial transactions a year Our people: the Group’s driving force • 143,000 employees (47% men and 53% women) • 100,000 work stations • 60,000 post office counter staff • 36,000 postmen and women (including 26,400 equipped with handheld computers) • 1,400 call centre operators 1 A globally acknowledged growth model • 2014 For the second year running, Poste Italiane receives recognition as the most admired Italian company in the world, according to Fortune’s list of the World’s Most Admired Companies, and ranks 4 among the world’s top postal operators Financial highlights (for 2013) • Consolidated net profit of €1,005 million • Total revenue of €26.268 billion • Investment of €504 million • Poste Vita group: record revenue of €13.2 billion (up 25%) Milestones • 1998 Poste Italiane becomes a public limited company • 1999 Poste Vita, the Group’s life insurance company, is established • 2000 upgrade of post offices begins • 2000 Poste Italiane launches the Conto BancoPosta account • 2002 first profit reported after fifty years in the red • 2003 Postepay, the most widely used prepaid card in Europe, is created • 2005 Online Registered Delivery service is launched • 2006 Poste Italiane pays its first ever dividend to shareholders • 2006 agreement with UPS for outgoing international mail • 2007 Company receives the Cisco Networkers Innovation Award for technological innovation • 2007 first postal operator in the world to enter the mobile telecommunications market • with PosteMobile • 2008 Italia Logistica, an integrated logistics provider, founded in partnership with Ferrovie dello Stato • 2008 partnership with Finmeccanica to provide innovative technology to Egypt Post • 2008 Conto BancoPosta Click, the new online current account, is launched • 2008 Poste Italiane partners the Ministry for Innovation in setting up the Reti Amiche project • 2008 Poste Italiane is awarded the Etica e Impresa (“Ethics and Business”) prize • 2008 the Carta Acquisti, designed to help people on low incomes, is created for the Ministry of the Economy and Welfare • 2009 50% of the electricity used by the Poste Italiane Group is from renewable sources • 2009 BancoPostaFondi SGR wins the Lipper Fund Award • 2009 signature of a cooperation agreement with the Albanian postal service • 2009 the Electronic Health Book launched • 2009 Poste Italiane, together with the Italian police and the US Secret Service, establishes the first European Electronic Crime Task Force • 2009 Company wins Postal Technology International Award 2009 as best Service Provider • 2009 cooperation with the Russian postal service to introduce innovation into post offices • 2009 BancoPosta MoneyGram mobile and web service launched • 2010 Conto BancoPosta Più, an improved version of the BancoPosta current account, is launched • 2010 technological partner of the Albanian postal service for certified mail • 2010 Poste Assicura, the Group’s non-life insurance company, is established • 2010 Posta Certificata@ created 2 • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • 2010 Global Cyber Security Center Foundation is established 2010 Poste Vita wins a second World Finance Life Insurance Company Award 2010 Poste Italiane and HSBC win the contract for prepaid card services in India 2011 agreement reached with Farmindustria for the home delivery of medicines 2011 Postepay Virtual is launched 2011 the Banca del Mezzogiorno is established 2011 agreement with SAP for Cloud Computing 2012 creation of e-postepay, the new digital prepaid card for e-commerce 2012 launch of “Posteitaliane per te” , the postal office in your home 2012 joint venture with the Albanian postal service 2012 Bocconi University holds Poste Italiane up as an international model 2012 partnership with Egypt Post concerning money transfers 2012 Poste Italiane exports its know-how to Russia 2012 cooperation agreement with AlGhanim, a Kuwaiti group 2012 Poste Italiane presents the .post domain and digital registered mail 2012 PosteMobile launches contactless payments 2012 agreement with Chinese postal service regarding e-commerce and money transfers 2013 Postepay wins the Cerchio d’Oro (AIFIN’s Golden Circle) award for financial innovation 2013 understanding with Russian postal service regarding e-commerce and electronic payments 2013 agreement with the Philipine Post Office regarding money transfers 2013 Cloud Computing offering launched 2013 Poste Italiane issues bonds worth €750 million 2013 agreement with Microsoft regarding cloud computing 2013 Poste Italiane takes small and medium-sized enterprises to China 2013 Computer Emergency Response Team (CERT) is created 2013 Poste Italiane’s Board approves investment in Alitalia worth €75 million 2014 agreement with Correios for the launch of a mobile phone operator in Brazil 2014 Prontissimo BancoPosta loan product wins the Cerchio d’Oro (AIFIN’s Golden Circle) award 2014 partnership with ICE (the Italian Trade Agency) to create an integrated online shopping platform 2014 wins the “European Landmark Deal Award” for its investment products 2014 obtains ISO/IEC27001 and CSASTAR certification from the BSI for its Cloud services 3
© Copyright 2024 ExpyDoc
