De Waarde van Leren

De Waarde van Leren
Klaas Toes
“Your organization spends over 10% of the annual budget on learning.
Because it is driving your business, it is important to develop human
talent and utilizing human capital.
Is every learning activity giving you the value the learner desires and
the organization deserves?
We know it isn’t.
Showing the value of learning is our core business.
To accelerate business impact, increase performance
and prove learning outcomes.
Helping you to make money, save money and avoid
cost using learning analytics”
2
“If learning has value,
show the value,
Learning evaluations:
1.460.000
Competency evaluations: 1.162.834
Customer satisfaction:
277.938
Employee satisfaction:
221.600
Retail/shop evaluations: 102.858
Over 3.2 Mio evaluations
otherwise it will be cost,
cost will be cut”
↑
1% 5%
↑
5% 10%
↑
10% 30%
Is it worth the investment?
ROI (%) =
Net Project Benefits
Project Costs
x 100%
What additional does
my organization have now?
Profit = Effect x Utilization
What do I apply in practice?
Application T1–T0: 19%=ok, 10%=alert
What have I learned?
↑
35% 85%
100%
Learnings or License to Operate
How satisfied am I
about the program?
Reaction & Planned Action:
8=ok, 7=alert
4
The future of learning … is now
 Learning will increase
 The way of learning will develop permanently
 Learning & Performance will overlap
 The use of informal learning will increase
 Intangibles will be ‘evidence based’
 Learning leaders will have a business background
 Co-creation will dominate learning & development
 Learning will be core business
 If it cannot be measured, it cannot be improved
 The CFO will be more involved in learning &
development
Refer to ‘De Waarde van Leren’ (The Value of Learning) (2013) , page 92 cont.
by R. de Rijk, K. Toes. P. Phillips, J. Phillips
6
De Waarde van Leren
Dank!
Klaas Toes

Download Report