Sustainable work: The significance of good and bad work experiences Mari Kira ([email protected]) Aalto University School of Science, Finland Universities of Giessen and Marburg, Germany 6.11.2014 Foundation Seminar Series, Session Two: Devising a long term strategy for inclusion and competitiveness Sustainable work Work is a goal-oriented activity that requires worker’s mental and/or physical effort (Ransome, 1996). Employees’ resources may either develop or become consumed at work. Sustainable work throughout the life InFSS: sustainable work, course: a step towards a strategy for inclusion and competitiveness, Leuven, 6-7 employees’ resources develop! Nov 2014 Cognitive, emotional, and behavioral reaction Work engagement Thriving Flourishing Psychological experience: Good or bad Positive emotions Work: Content Practices What are bad experiences and how do they build resources? Employee: Identity (Who I am) Resources (What I have) Support from organization: job and social resources The development or consumption of employee’s resources FSS: Sustainable work throughout the life course: a step towards a strategy for inclusion and competitiveness, Leuven, 6-7 Nov 2014 Personally meaningful work: A good experience (Pratt & Ashforth, 2003) Work membership: Where do I belong to? Work: Content Practices Employee: Identity (Who I am) Resources (What I have) FSS: Sustainable work throughout the life course: a step towards a strategy for inclusion and competitiveness, Leuven, 6-7 Nov 2014 The study Merger in a municipality in Finland ◦ Merger of several municipalities and other regional public sector organizations. ◦ New organization, new work processes and tasks, changes in the leadership, new council and its members, and The Economy! Data: ◦ Interviews with the executives, highest managers, and leading experts of the municipality. ◦ Three interview waves 4 months prior to merger; N = 16 8 months after the merger; N = 15 FSS: Sustainable work throughout the life course: a step towards a strategy for 2 years after the merger; N = 12 inclusion and competitiveness, Leuven, 6-7 Nov 2014 During the merger Good work experiences: ◦ Meaningful work: In the right job! ◦ Meaningful work: Work practices that make sense! Energy, Learning, Self-esteem! Bad work experiences: ◦ Meaningless work: In the wrong job! ◦ Meaningless work: Work practices don’t make sense! FSS: Sustainable work throughout the life Losing energy, Frustration, No learning, course: a step towards a strategy for inclusion and competitiveness, Leuven, 6-7 Becoming cynical Nov 2014 Growing in meaningless work??? I had a pretty strong will, I didn't give up. I don’t know if someone else could’ve taken it. […] I knew that this is a totally terrible situation and place. But you do what you have to do and when you succeed in a situation like that and you get your job done, so you come out stronger from it. FSS: Sustainable work throughout the life course: a step towards a strategy for inclusion and competitiveness, Leuven, 6-7 Nov 2014 2 years after the merger: Struggle with the negative Focusing on the best at work: ◦ Recognizing and building on the elements of work that still resonate with one’s work identity; Emphasizing successes. Focusing on the social aspects of working: ◦ At least I have great colleagues and boss! ◦ Focusing on the positive image of the organization: At least we as an organization pulled the merger off! ◦ Focusing on the role of the workplace in one’s life: At least I can work and live here in my home town! Questioning one’s identity: ◦ Should I redefine myself when the doesn’t FSS: work Sustainablecontext work throughout the life course: a step towards a strategy for anymore validate the way I’m used to defining myself? inclusion and competitiveness, Leuven, 6-7 Nov 2014 Personally meaningful work (Pratt & Ashforth, 2003) Work: Content Practices Demands Resources ? ? Work membership: Where do I belong to? Employee: Identity (Who I am) Resources (What I have) FSS: Sustainable work throughout the life course: a step towards a strategy for inclusion and competitiveness, Leuven, 6-7 Nov 2014 Resources growing from adversity Becoming stronger as I am! ◦ Stronger professional competence. ◦ Becoming a better leader Capable of recognizing employees’ needs and difficulties. More aware of one’s insights and intuitions, sticking to them! ◦ Strengthening as a person. If I can take this, I can take anything... Self-knowledge and –efficacy. Becoming more flexible: ◦ Gaining wider perspectives of how various stakeholders think and which FSS: alternatives there are Sustainable work throughout the life course: a step towards a strategy for for structuring, leading a municipality. inclusion and competitiveness, Leuven, 6-7 Nov 2014 Two processes of sustainable work Work and identity align Good experience: Meaningful work Work and identity misalign Bad experience: Adversity Support from organization, managers, employee representatives? Struggle to adjust Finding something positive Energy! Self-efficacy! Becoming stronger, Becoming FSS: Sustainable work throughout the life course:more a step towards a strategy for flexible inclusion and competitiveness, Leuven, 6-7 Nov 2014 Promoting sustainable work People seem to struggle for meaningful work and grow while so doing, but the path can be unnecessarily painful! ◦ How to design and craft jobs that are meaningful? Social support is a vital condition for the adversarial growth to take place! ◦ Nevertheless, in my study the informants were quite alone: Don’t we recognize people going through work-related adversities? ◦ What kinds organizational practices, actions by closest managers, and interventions from employee representatives can offer support? People, in general, strive towards well-being and to ‘bouncing back’ from adversities. This tendency can be nurtured by fostering sense of competence, autonomy, and relatedness at work: selfdetermination (Joseph & Linely, 2005). ◦ What can various stakeholders do to foster employees’ sense of competence, autonomy, and/or relatedness when they are going through adversity? FSS: Sustainable work throughout the life course: a step towards a strategy for inclusion and competitiveness, Leuven, 6-7 Nov 2014
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