Download SRS_May 2014 - Specsavers European Partnerships

Specsavers Recruitment Services
Recruitment drive
THE
FOR THE
FULL SPECTRUM
OF CAREER
CAREER
OPPORTUNITIES...
From a humble ‘back office’ function tucked away in a corner
of England, Specsavers Recruitment Services has flourished
into the main player in the recruitment of professional and
retail staff for our stores – not just in the UK but now globally.
ProFile takes a look at the many roles performed by these
professional matchmakers.
20-20 vision
AND
GO TO
TO SPECTRUM-BLOG.COM
SPECTRUM-BLOG.COM––PARTNERSHIP
ParTnershiP,
EMPLOYMENT OPPORTUNITIES
IN AUSTRALIA
AND rOles.
emPlOymenT,
lOcum, sTudenT
and GraduaTe
NEW ZEALAND.
Last
year,
we we
quietly
launched
a new
In early
2013,
quietly
launched
a newwebsite
website
for
opticalprofessionals
professionalsacross
featuring
a range
for optical
Australia
andof
career
opportunities
across Australia
and
New Zealand
– spectrum-blog.com.
Its aim?
New
Zealand
– spectrum-blog.com.
Its aim?
To present,
in real-time,
all the emerging
To
present, in
real-time,
all the
emerging
Partnership,
Locum,
Student,
Graduate
and
opportunities on offer in our new and
general Employment opportunities on offer in
current stores.
our new and current stores.
Now,
justone
a short
already
Now, just
yeartime
later,later,
we’rewe’re
already
welcoming
welcoming
more
than visitors
450 unique
visitors
more than 450
unique
each week
to each
week to the site, on average. More than 1500
the site, on average. More than 1500 optical
optical professionals have signed up to receive
professionals have signed up to receive regular
regular email updates on particular types of
email updates on particular types of role, as and
role, as and when they emerge.
when they emerge.
The big benefit? It’s easier than ever before for
The big benefit? It’s easier than ever before for us
us to match up optical professionals just like you
to match up optical professionals just like you with
with the roles you may have your heart set on in
the roles you may have your heart set on in one
one of our stores.
of our stores.
Time To change your colours.
Specsavers Recruitment Services – more
commonly known as SRS – has been providing
support to stores for over 20 years. The UK
team currently comprises 20 recruiters who
work with stores across the UK and Republic
of Ireland providing a range of services,
including:
•
Finding employed and self-employed
professional staff at a heavily reduced
recruitment fee.
•
Finding experienced, non-qualified team
members and managers.
•
Hearcare and lab recruitment.
•
General salary advice and self-employed
professional guidance.
•
Supporting existing store staff who are
looking to move to another Specsavers
store.
•
Online advertising campaigns for
individual store recruitment needs.
Growth spurt
‘Back in 2010, we placed around 190 staff into
stores. Last year we’d grown this to nearly
1,300 – over half of which were experienced
optical and hearcare professionals,’ says Rob
Mould, Head of SRS in the UK.
‘SRS have delivered a
fantastic service, I cannot
fault their attitude
and passion but more
importantly they have
delivered some fantastic
people in a short space of
time that will really help
me grow my business.’
Jay Visrolia – Specsavers
Lakeside, UK
Apprenticeships
Why you should consider
changing to specsavers...
To find out more about employed or self-employed opportunities contact
Specsavers Recruitment Services, our in-house recruitment team on 01566 771 888.
http://jobs.specsavers.co.uk
Specsavers
Recruitment
Services
This year sees a major drive to ensure
that they help internal optical and
Hearcare professionals stay within the
Group by proactively supporting good
candidates to find the next step in their
career as well as providing interview and
careers advice.
Says Rob: ‘Part of our role is to ensure that
if a member of the stores professional staff,
such as a DO or optom, wants to move stores
for whatever reason, be it career progression,
relocation etc, then SRS should be their first
point of contact.’
Hearcare and domiciliary
In the last couple of years, SRS has taken
a greater role in delivering recruitment
solutions to new areas of the business. In
2012, it took responsibility for Hearcare
recruitment, placing 40 Hearcare
professionals in 2013, and has already made
a number of pivotal placements across the
country in the domiciliary market following
last year’s acquisition of the Healthcall
business.
‘I want to thank Katrina for
her efficient handling of
filling a locum placement
for us. It was wonderful to
be kept in the loop at all
stages, and I am grateful
for her wonderful service’
Bernadette Moran – Specsavers
Goulburn, NSW, Australia
Retail recruitment
In 2013, SRS launched a totally new – and
totally free – service to stores which provides
full support for entry level retail staff, using
Specsavers’ own assessment tool ‘Talent
Screener.’ In the first 12 months, this service
resulted in the placement of more than 600
retailers in stores across the UK and Ireland,
and is set to grow in 2014.
Did you know?
Although SRS has been around for many years, it surprises many people to find out that the
UK office is still based in the same small market town of Launceston, Cornwall, in southwest England where it all began 20 years ago. ‘The majority of the work is telephone and
internet based, so Cornwall is as good a location to deliver this as any,’ explains Rob Mould.
As well as talking on the phone, however, there are regular opportunities to meet the
team throughout the year – for example at key events such as the Partners and Managers
Seminars, the Professional Advancement Committee and the Excel training programmes for
newly qualified professionals.
FCA Excellence in
Marketing Award Winner
2013
Australian
Retailer of the Year
2013
Australian Retail
Employer of the Year
2013
Roy Morgan Research
No. 1 for eye tests
2013
Asia-Pacific Best Retail
Training Organisation
2013
SRS is managing all recruitment and
advertising for the apprenticeship vacancies,
including the various competency and
behavioural assessments and an in-store
interview to enrol the most suitable applicants
to fill the 30 vacancies available each month
on a rolling basis.
Employer brand
As part of their role in supporting stores
find professionally qualified staff, SRS is
responsible for helping build the Specsavers
employer brand with our target audience.
In the UK this year, for example, the team
has represented Specsavers at the ABDO
annual conference and the industry trade
show Optrafair in London. On top of this,
they do a huge amount of advertising in the
external market and use social media to give
Specsavers the best chance of securing the
right people.
Info & contacts
‘VAN OPTICIEN
TOT ONDERNEMER.
IK HEB GEKOZEN
VOOR SPECSAVERS.’
Jorrit van Oostrum, Opticien Ondernemer, Nieuwegein
For more information on how SRS can help
you or your store, see Connect (search
‘Specsavers Recruitment Services’).
UK
Tel: 01566 771888
Email: [email protected].
Website: jobs.specsavers.co.uk
BIJ SPECSAVERS KRIJG JE PROFESSIONELE
ONDERSTEUNING VAN EEN INTERNATIONALE
ORGANISATIE MET BIJNA 30 JAAR ERVARING.
“Ik ben in 2006 begonnen als opticien in loondienst bij Specsavers Utrecht. Na een periode van 4 jaar werd ik gevraagd om als mede-partner in
te stappen in deze winkel. Dit was een grote stap om te nemen, maar werd voor mij eenvoudig gemaakt door de begeleiding van Specsavers.
Ik ben over elke stap in het proces goed voorgelicht en kon hierdoor een gedegen besluit maken. Na ruim 3 jaar van mede-partner zijn, kwam
er een nieuwe uitdaging op mijn pad: ‘Een nieuwe winkel opbouwen in Nieuwegein’.
Na hier goed over gesproken te hebben met het thuisfront en Specsavers heb ik deze kans met beide handen aangepakt. En blij toe! Samen met
Specsavers hebben wij een prachtige winkel met een zeer solide team neergezet en zijn de medewerkers professioneel getraind. Hierdoor is de
winkel vanaf dag 1 een gigantisch succes!”
Geen toeval, want Specsavers helpt je als partner op alle mogelijke manieren om van je eigen zaak een succes te maken. Jouw succes is immers
ons succes. Zo wordt voor de opening van elk filiaal altijd een uitgebreid marktonderzoek gedaan. Starten doen we alleen als een nieuwe
vestiging 100% slagingskans heeft.
Over Specsavers:
•
Specsavers is ‘s werelds grootste opticienketen in particulier bezit met meer dan 1600 winkels in 10 verschillende landen
•
“State of the art” – wereldwijde eigen fabricage faciliteiten
•
Specsavers verkoopt elke zes seconden ergens in de wereld een bril
•
Gegarandeerde lage kostprijzen die de best mogelijke marges verzekeren
•
Training en support programma’s
•
World class marketing en support
•
Specsavers Opticiens is door consumenten uitgeroepen tot ‘beste optiekketen’ op het ING Retail Excellence Event 2012
•
Een bewezen concept in elke markt
•
Specsavers draaide in 2012/13 een totaal omzet van ruim 2 miljard euro
ANZ
Tel: 1300 889 350
Email: [email protected]
Netherlands
Tel: 035-7118574
Email: [email protected]
Als Specsavers partner heb je een gegarandeerd maandinkomen en deel je mee in de winst van
de winkel. Bovendien is de kans groot dat je – net als Jorrit van Oostrum – kan starten als opticien
en doorstromen naar het partnerschap! Twijfel dus niet langer. Bel Tim de Vries voor een strikt
vertrouwelijk gesprek: 035 711 85 74 of ga naar onze website: vacatures.specsavers.nl
_00OE0_2350.11.001 Recruitment Oculus FC 210x297.indd 1
8 RX FACTOR PROFILE May 2014
FCA Established
Franchisor of the Year
2013
As well as their core function of finding
professional optical and Hearcare staff, SRS
is taking a lead role in delivering Specsavers’
new Optical Apprenticeship Programme,
which offers people on-the-job training while
on an apprentice wage, plus real potential of
long-term employment within Specsavers.
Specsavers has opportunities across the UK and worldwide. We offer our people the scope and opportunity
to develop their skills and build a successful career with our extensive professional development
programmes for store staff, we even offer management programmes (Pathway) to help you become a
Partner and run your own successful business. We support our staff to become the best they can be and all
our stores have access to some of the best equipment in the industry.
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So, if there’s a particular role, in a particular
So, if there’s a particular role, in a particular
location in a particular region of Australia or
location in a particular region of Australia or
New Zealand that you’d like to apply for, visit
New Zealand that you’re seeking, visit Spectrum
Spectrum to see what’s on offer and then
to see what’s on offer and then contact one of our
contact one of our recruitment team members,
recruitment team members... the key individuals
the key individuals are all listed on the site’s
are all listed
the site’s ‘Contact Us’ page.
‘Contact
Us’ on
page.
SRS in
Australia/NZ
SRS has been operating in Australia and New
Zealand for the past five years and, much like
the UK, was originally set up as a support
function to assist stores with their basic
recruitment needs. In the last 12 months,
however, it has undergone a radical shift in
the way it operates, transforming itself into an
end-to-end premium recruitment agency.
The team is based in Specsavers’ Melbourne
office and is made up of six recruiters – four
of whom focus on locum recruitment and two
on permanent recruitment. While the majority
of the work is telephone based, each team
member attends key business events in the
Specsavers calendar and all have taken part
in the Specsavers In-store experience.
Says Kellie Anastasiadis, Head of SRS ANZ:
‘Our success since we implemented the
changes becomes clear when looking at our
volumes of locum and permanent positions
filled. Our locum team has smashed all records
in the last 12 months, filling a total of 13,040
days – an increase of 33% on the previous
year; while the number of permanent positions
filled has grown by over 20% on the previous
year. Our goals for 2014 will see SRS deliver
14,000+ locum days and place just over 200
permanent people into stores.’
SRS in the
Netherlands
The Netherlands is the latest country to set
up a dedicated SRS agency – launched at the
end of last year to help support a growth
target of 15% in the Dutch market. Despite
the optics profession being unregulated in
the Netherlands, Specsavers’ recruitment
strategy focuses purely on employing
qualified opticians only – which makes for
a smaller pool of candidates. In spite of the
challenges, the SRS team of three are already
filling an average of 10 permanent optician
vacancies and 10 permanent retail positions
per month, plus over 800 locum days since
the start of the year – a great result with such
a small team. Areas of focus include online
advertising and social media, alongside the
more traditional industry magazines.
‘We set our entry levels higher than a lot of
our competitors, which can make it tough
to find the right calibre of candidates,’ says
Tim de Vries, Head of SRS Netherlands. ‘That
said, we are noticing more opticians choosing
Specsavers because they see we are the
country’s fastest growing optical company and
investing in our stores and our people.’
3/7/14 2:10 PM
RX FACTOR PROFILE May 2014 9

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