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TOSHIBA
Toshiba’s Mid-term Business Plan
March 21, 2000
Toshiba’s Mid-term Business Plan
・For the three fiscal years to March 31,
2003
・The first mid-term business plan under
the in-house company system
・Strategies for each company to win in
the highly competitive global
marketplace
Fundamentals of The Plan
■ Provision of value-added products and
services by fully utilizing IT
■ Advance in-house company system and
create inter-company value chain
■ Enhance corporate value and corporate
governance
Utilize IT to Provide Value
Creating Products And Services
Emergence of wireless and mobile technologies
Product development utilizing world class
technologies
Notebook
PCs
Semiconductors
LCD
Media
cards
Bluetooth
iValue Creation Company to take lead in
mobile services business
Promote B 2 B business
MPEG4
Promote IT and Establish a New Business Style
Mobile & Network
Provide solutions that meet customer requirements
Create products with the advanced technologies
Advancing The In-house Company System
and Create an Inter-company Value Chain
■ Strategies to make each company a
winner
■ Collaboration of companies in products,
components, systems, services and content
Inter-company Value Chain
Inter-company Value Chain
S&S
Wireless
Products
Satellite
Network Home
Appliances
Digital Broadcasting
Service
Internet
Service
ITS/
Automotive
Semiconductor
DDC
SD Card
Flash
Application Memory
Products
Media Card
Mobile
DM
iVC
PS
HA
Content
Distribution
PC/ Cellular Telecom LSI LCD/ Battery Content
Network AV System
Digital TV
LSI
LCD
Battery
Mobile
Data Broadcasting
Digital
White goods
BtoC
Content
BtoB
ASP
Infrastructure PC for car System LSI
Application
CPU
System
Content
Distribution
BtoC
Content
LCD
Fuel Cell
Enhancing Corporate Value and
Heightening Corporate Governance
■ Heighten customer satisfaction by creating
value-added products and services
■ Enhance corporate value
Reinforce Financial Status
■ Intensive cash-flow oriented management
→ cash-flow increase
\100 billion + (FY99)
■ Create value and profits exceeding the
cost of investment
ROI
ROE
Free cash-flow
Enhancing Corporate Value and
Heightening Corporate Governance
■ Win satisfaction from stakeholders: customers,
shareholders, employees and the local community
■ Increase disclosure
Outline
Consolidated
Billion yen
FY99 (Projection)
Amount
%against
FY1998
FY00 (Plan)
Amount
FY02 (Plan)
%against
%against
Amount FY1999
FY1999
5,700
108%
6,100
107%
7,800
137%
Operating Income
100
328%
200
200%
420
420%
Net Profit/ Loss
-30
-
100
-
200
-
Sales
Achieving High Growth
\7,800 billion
\5,700 billion
Global business operation focuses on IT
ROE: 15.5%
FY99
FY02
Emphasize Cash-flow Management
- Reduce total debt in consolidated-base -
■ Maximization of cash-flow aimed to increase
company value
200
150
120
150
Increase cash-flow \370
billion in three years
100+
100
100
50
0
FY99
Reduce total debt
in consolidated-base
FY00
FY01
FY02
(\billion)
FY99
(FY02 D/E ratio≦100%)
Total debt
D/E ratio
1,990
(%)
146
(exclude Toshiba Credit Corp. and Toshiba Building
& Lease Corp.)
FY02
1,750
89
Sales by Segment
\ billion
8000
Information & Communications
and Industrial Systems
7000
Digital Media
6000
Power Systems
5000
Electronic Devices
4000
Home Appliances
3000
Others
2000
1000
0
FY99
FY02
Sales by Segment
Others
Others
440
Home Appliances
530
Information & Communications
and Industrial Systems
500
7%
1,900
10%
Information & Communication
and Industrial Systems
6%
700
Power Systems
680
Power Systems
Home Appliances
2,250
8%
550
25%
6%
29%
Electronic Devices
& Components
8%
Electronic Devices
& Components
Digital Media
1,550
1,420
Digital Media
2,550
2,300
29%
26%
22%
24%
FY99
FY02
\5,700 billion
\7,800 billion
Operating Income by Segment
Others
Home Appliances
Information & Communications
and Industrial Systems
28
3.5%
100
Electronic Devices
& Components
2%
Digital Media
160
9%
7%
24%
Power Systems
11
15
3.5%
Information & Communications
and Industrial Systems
40
22%
32%
2
15
Power Systems
Others
Home Appliances
30
Digital Media
38%
100
24%
44
35%
Electronic Devices
& Components
-25 billion yen
FY99
FY02
\100 billion
\420 billion
Essentials for Mid-term Business Plan
■ Growth by focusing on IT business
■ Establish solid profit base
■ Establish new management style
Growth by Focusing on IT Business
System solutions,
services, contents
Mobile network equipment
Components
Reinforce Internet Business
Mobile Internet service
i-Value Creation
BtoC business
Content business
A d v a n ce d S y s t e m s b y
I n t e r n e t Te c h n o l o g i e s
500 billion yen
electric administration system for government in FY2003
Retail/ manufacturing/ Financing
e-Net Division
BtoB/System solution
Digital broadcasting
ITS
Wireless access
Focusing on Mobile and
Network-related fields
Notebook PCs
Next-generation cellular phone, W-CDMA
Mobile AV network products
Media cards
Digital broadcasting
Notebook PC Business
Provide attractive products that define
market trend and expand business in
services
Reinforce competitiveness and improve
customer satisfaction through the
completion of global SCM and CRM
systems
W-CDMA Business
Opening of broadband era in
Japan
Establish W-CDMA
Business Development Division
The world’s first MPEG4 single chip
LSI
Mobile AV Network
Internet
MPEG4
Outdoos
Mobile AV
Memory card
Mobile AV
W-CDMA
Mobile AV
Bluetooth
Mobile AV
Mobile AV
Mobile AV
Home
Media Card Business
Notebook PC
NAND Flash
Memory
Components Business
Digital Mobile
Devices
MPEG camera
I/O function
Bluetooth
Digital Audio
Player
DVD
Distribution
Business
Content
Production
Content
Strengthening The Components Business
Semiconductors
System LSI
NAND flash memory
LCDs
Polysilicon LCDs
Rechargeable
Batteries
Concentrate resources on mobile network
Strengthen Services Business
Billion yen
1,050
1,550
Others
1600
1400
iValue
1200
Medical/Elevators
and Building Systems
Energy
1000
800
600
Digital Media
400
200
0
Information Systems
FY99
FY02
Establish a Solid Profit Base
- Review The Organizational Structure power systems, consumer products,
medical systems, elevator & escalator
systems, industrial equipment
• Globalization through alliances
• Reshape business structure
• Reshape business portfolios
Stabilize and improve profitability
Acceleration of IT-based Management
Enhance productivity by strategic utilization of IT
\150 billion investment in IT over three years
100% on-line procurement
procurement costs for FY2002 to be
\200 billion lower than in FY1999
Introduce integrated SCM, CRM, ERP system
in semiconductor and PC business
Improve customer service
Group Management
Corporate
In-house companiy
Subsidiaries and affiliates
In-house company
Subsidiaries and affiliates
In-house company
Subsidiaries and affiliates
Reinforce monthly consolidated system
in April 2000
Shape A New Corporate Culture
Thorough implementation of Management
Innovation 2001 program
・Introduced in April, 1999 to all
in-house companies
・Concrete targets utilizing IT
・\560 billion in improvement over
three years
Environmental Management
Start environmental
accounting from FY1999
Full employment of zinc-free
soldering
Zero emission of trash
Promote PRTR in all facilities
Green procurement
30% reduction of chemical
material disposal
Investment in
environmental protection
Performance-based Human
Resources Evaluation
Performancebased treatment
Creative and
innovative
corporate
culture
Add flexibility to
remuneration
structure
Original
remuneration
systems in
separate entity
Resource Investment Plan
Investment in products and technologies to
maintain superior competitiveness
Over \350 billion investment in R&D
Centering on IT and components
\350 billion for capital expenditure
Head Count Plan
192,000
200000
180000
160000
140000
120000
100000
80000
60000
40000
20000
0
190.500
Overseas
Subsidiaries and
Affiliates
Domestic
Subsidiaries and
Affiliates
Non-consolidated
FY99
Non-Consolidated
Domestic
Overseas
Consolidated
FY02
57,300
151,000
41,000
192,000
48,500
142,500
48,000
190,500
Toshiba in The 21st century
Contribute to society
through products and
services
A value-creating company
Achieve continuous high
growth and high profit