What drives the heart of an SMB

What drives the heart of an SMB
and how can hosting providers benefit from it
Wilfried Beeck, CEO ePages
Let’s talk about the B in SMB!
Our experience after offering online
shop software to SMBs for 20+
years.
What makes
SMBs
special?
They are passionate and innovative
They know their products very well
They focus on niche markets
What’s the
general
perception?
SMBs need a domain and a website
SMBs want to maximise their income
SMBs want to grow
But what's really motivating and
driving them?
"What's the most important personal freedom you've gained
by being a small business owner?"
Spalte1
Other/ I don't know
5%
Setting my own
work hours
17%
59%
Working for myself, not
having a boss
19%
Source: “Small Business Wellness Index Survey”, Manta, 2014
Pursuing my passions &
interest with my work
"What's the most important reward of being an independent
entrepreneur or small business owner?"
Monetary benefits
Titel
4%
Other
Increased confidence
and self-esteem
14%
7%
52%
23%
Being my own boss
Source: “Small Business Wellness Index Survey”, Manta, 2014
Independence, able to
control own destiny
What's the S in SMB about?
Due to digitalisation, today a business can be
run from anywhere.
SMBs want to run their business,
not necessarily grow it.
Skills required
for running
a business
With ePages,
SMBs can
run a business
on their
own
Design
Service
Design
Service
Designer
Dispatch
Interface
toassistant
partners
DHL Intraship
Dispatch
Assistant
SEO
Cockpit
Search
Engine
Manager
Marketplaces and newsletters
Marketing Manager
Regular
updates
IT Expert
ERP
interface
Accountant
etracker,
DataGoogle
AnalystAnalytics
Trusted
Legal Adviser
Shops
Musste video entfernen weil es sonst zu groß ist um es an das ticket zu hängen
Visit the ePages booth F03!
Meet our sales team and Dani - owner of guterkuchen.de.
Get the new ePages white paper.