SAP Fiori UX June 2014 Customer The world is changing consumer user experience is the new standard © 2014 SAP SE or an SAP affiliate company. All rights reserved. Public 2 the SAP you know © 2014 SAP SE or an SAP affiliate company. All rights reserved. 3 Our mission Simplify your world through design © 2014 SAP SE or an SAP affiliate company. All rights reserved. 4 design thinking points the way © 2014 SAP SE or an SAP affiliate company. All rights reserved. 5 SAP user experience strategy new © 2014 SAP SE or an SAP affiliate company. All rights reserved. renew enable 6 SAP Fiori UX © 2014 SAP SE or an SAP affiliate company. All rights reserved. 7 “Simplicity is the ultimate sophistication” -Leonardo da Vinci © 2014 SAP SE or an SAP affiliate company. All rights reserved. 8 SAP Fiori UX Design Principles Role-based Responsive Designed for you, your needs, and how you work Supports how and where you work, at any time © 2014 SAP SE or an SAP affiliate company. All rights reserved. Simple Coherent Focuses on what’s important Provides one fluid, intuitive experience Delightful Makes an emotional connection Public 9 SAP Fiori role-based experience for top tasks Today Functional-based applications From: One transaction for multiple roles exposing all data & functions to all users From: Multiple entry points for the user and inconsistent user experience (e.g. ERP vs. CRM) © 2014 SAP SE or an SAP affiliate company. All rights reserved. SAP Fiori UX Role-based applications To: Decomposed apps for each role exposing only relevant data & functions To: One entry point for the user and UX following common design directions Public 10 SAP Fiori User Roles Across Lines of Business and Industries Finance Accounts Payable Accountant Accounts Receivable Accountant Cash Manager Collection Specialist Controller Cost Manager G/L Accountant Sales Manager Manager Manufacturing Human Resources Employee Manager Sales & Marketing Sales Representative Inside Sales Representative Sales Manager Procurement Cross LoB Purchaser Manager Inventory Accountant MDG Expert Materials Requirement Planner ILM Archiving Expert Security Manager Employee Manager Supply Chain R&D, Engineering MRP Controller Quality Engineer Supplier Project Manager & Planner Supply Planner Program Manager Production Planner Transportation Manager Project Team Member Prod Worker/Supervisor Warehouse Manager Asset Management Maintenance Worker & Planner Industries Retail Master Data Specialist Promotion Specialist Retail Store Associate Insurance Claims Supervisor Shipping Specialist Product Manager © 2014 SAP SE or an SAP affiliate company. All rights reserved. Public 11 SAP Fiori Launchpad Web-based Entry Point for SAP Business Applications Across Platforms and Devices SAP Fiori Launchpad is a role based, personalized, real-time and contextual aggregation point for business applications and analytics. It runs on multiple devices, using responsive web design, and is deployable on multiple platforms. It is designed according to the simple and intuitive SAP Fiori user experience, while supporting established UI technologies. © 2014 SAP SE or an SAP affiliate company. All rights reserved. Public 12 SAP Fiori UX App Types Transactional Factsheet Analytical Task-based Access Insights Search and Explore Access to tasks like change, create, or approve processes with guided navigation Visual overview of a dedicated topic for further KPI related analyses View essential information about objects and contextual navigation between related objects Run on: Run on: Run on: • Exceptions apply for Financials and MRP • Selected apps were downported © 2014 SAP SE or an SAP affiliate company. All rights reserved. Run on: Run on: For SAP Smart Business, consider «HANA side car» approach as long as you are not running Suite on HANA Run on: Public 13 SAP Smart Business Enabling Different Working Models Performance-driven Working Model Fiori Launchpad Smart Business Drill-Down Analysis Path Framework* CxO Cockpit* Lumira Story Viewer* Analyze in Lumira* Collaborate Situation-driven Working Model HANA Search, C‘est Bon, Fact Sheet Task-driven Working Model Execute Transactions KPI Modeler & Repository Work Lists with Embedded Analytics, Ad-hoc queries (Design Studio)* * Coming soon © 2014 SAP SE or an SAP affiliate company. All rights reserved. Public 14 Unified UX Direction for all SAP Software All applications & UI technologies to converge to the SAP Fiori UX SAP Fiori User Experience Applications* Analytics* SAP HANA Platform ©* Cloud 2014 SAP SE or an SAP affiliateSAP company. Allisrights reserved. and Analytics embracing Fiori UX the current state of planning and may be changed by SAP at any time. 15 Business Value & Customer Success Why focus on User Experience? Great User Experience UX impacts Business Value Gain productivity Increase user adoption Decrease user errors Save training costs © 2014 SAP SE or an SAP affiliate company. All rights reserved. Public 17 PPC: Increasing Productivity When Workers Are on the Go with SAP® Fiori™ Apps Company PPC Cement (PPC) Headquarters Johannesburg, South Africa Industry Mill products Products and Services Manufacturer of cement, aggregates, metallurgical-grade lime, burnt dolomite, and limestone Employees 3,200 Objectives Meet business demand SAP applications to operate via mobile devices Support the “Africa strategy” by allowing senior management to work from anywhere with simple, user-friendly mobile technology Create value for employees by improving efficiency and productivity Resolution Implemented SAP Fiori™ apps, including My Leave Requests, Approve Leave Requests, My Spend, and Approve Requisitions – to provide a simple and intuitive mobile user experience Successfully went live in just two weeks, thanks to the SAP Consulting organization Fast configuration with no significant customization required to integrate with the SAP ERP application Benefits Simpler, user-friendly application using HTML5 Greater user productivity with the ability to work on the go Fast Implementation that was on time and within budget Simple User experience for frequently used SAP software functions Efficient Use of employee time on the go, leading to greater productivity Revenue >R 7 billion (>US$710.4 million) Web Site www.ppc.co.za Partner SAP® Consulting organization “With the use of SAP Fiori, we can innovate and drive efficient internal processes to simplify the user experience.” Jeetendra Chhika, Head IT Operations, PPC Cement © 2014 SAP SE or an SAP affiliate company. All rights reserved. This content is approved by the customer and may not be altered under any circumstances. Public 18 Casale Group: Making Requests and Approvals Anytime and Around the World with SAP® Fiori™ Company Casale Group SA Headquarters Lugano, Switzerland Industry Engineering, construction, and operations Products and Services Design and refurbishment of chemical facilities for ammonia, methanol, and urea production Employees 200 Revenue Approximately SFr 150 million (€120 million) Objectives Provide managers working around the world immediate access to approval functions in the SAP® ERP application Simplify daily tasks for technicians Improve user experience with convenient and user-friendly mobile apps Resolution Implemented SAP Fiori™ apps, including My Leave Requests, Approve Leave Requests, Approve Purchase Orders, and Approve Requisitions, to provide users with a simple and intuitive mobile experience Quickly installed and configured mobile apps and integrated with SAP ERP using SAP Mobile Platform Eliminated the need for direct access to SAP ERP with the using SAP Gateway technology to establish a central hub Reliability Apps that are always available, thanks to the state-of-the-art SAP Mobile Platform Speed Requests that can be approved as soon as they are created Simplicity User-friendly mobile interface that lets workers get started without any training Benefits Simpler, faster business activities using mobile devices Fully available system that runs efficiently and without delays Apps that are effective, enabling request and approval processes that meet business needs Web Site www.casale.ch Partner Present SpA “When projects are extremely complex, information systems must help make them easier. SAP Fiori streamlines information flow in a simple and effective way.” Riccardo Donati, Head of IT, Casale Group SA © 2014 SAP SE or an SAP affiliate company. All rights reserved. This content is approved by the customer and may not be altered under any circumstances. Public 19 SAP UX Adoption Service Kits for SAP Fiori SAP Rapid Deployment for User Experience Solutions © 2014 SAP SE or an SAP affiliate company. All rights reserved. Public 21 SAP UX Adoption Service Kits for Fiori and Screen Personas UX Adoption Service Kits from SAP make it easy to plan, install and further extend SAP Fiori and SAP Screen Personas in your organization – for an instant boost in productivity. Benefits • • • • © 2014 SAP SE or an SAP affiliate company. All rights reserved. Plan your roadmap based on your needs and aligned with SAP’s UX strategy Deploy the foundation to get up and running quickly Implement the apps and scenarios you need now and easily add more as needed Improve employee efficiency with beautiful, intuitive and modernized screen flows and apps 22 SAP UX Adoption Service Kits for Fiori and Screen Personas User Experience Adoption ACCELERATE Service Kits LAUNCH Service Kits ADVISORY Service Kit Define Roadmap for SAP Fiori and Screen Personas 1 - 2 weeks © 2014 SAP SE or an SAP affiliate company. All rights reserved. Deploy foundation and bring live first SAP Fiori apps and Screen Personas Screen flows 9 – 10 weeks Deploy additional SAP Fiori apps and Screen Personas Screen flows 4 – 5 weeks Public 23 Learn more Experience Site – SAP Fiori UX SAP HANA Marketplace – SAP Fiori UX Q&A: SAP Community Network (SCN) – SAP Fiori Product Documentation © 2014 SAP SE or an SAP affiliate company. All rights reserved. Public 24 Thank you ! RUN BETTER WITH © 2014 SAP SE or an SAP affiliate company. All rights reserved. 25 Appendix The SAP User Experience Strategy New Applications Existing Applications Usage/Reach SAP Solutions Embracing SAP Fiori UX NEW Core use Renovation scenarios RENEW Enablement Tools (e.g. SAP Screen Personas) ENABLE UX SERVICES © 2014 SAP SE or an SAP affiliate company. All rights reserved. Public 27 SAP New User Experience Powered by our innovation platform © 2014 SAP SE or an SAP affiliate company. All rights reserved. Combined with deep business knowledge Supported with the latest UI technology Giving you simple & delightful 28 SAP Fiori UX Apps per Shipment Transactional Fact Sheet Analytical 138 83 85 90 25 Q2’13 Self-service scenarios for employees, managers, and selected business tasks 82 82 43 51 Q4’13 Enhanced scope to more complex business tasks Q1’14 Consolidation, extensibility for transactional apps and selected new areas 84 Shipment RTC / available Total # Apps 1 May 2013 25 2 Nov 2013 208 3 Feb 2014 218 4 May 2014 312 5 Planned July 2014* 6 planned* Q2’14 Continuing core areas, starting industry coverage, increasing focus for Suite on HANA *This is the current state of planning and may be changed by SAP at any time. © 2014 SAP SE or an SAP affiliate company. All rights reserved. Public 29 Downported Apps Available on ERP 6.04, CRM/SRM 7.02, partially even lower releases Role Fiori App Name Role Fiori App Name Role Fiori App Name Employee Approve Service Entry Sheet (W5) Production Supervisor Release Production Orders Sales Representative My Accounts Employee Approve Supplier Invoices (W5) Production Supervisor Release Prod. Order Operations (W5) Sales Representative My Tasks Employee My Leave Requests Production Worker Confirm Production Orders Sales Representative My Contacts Employee My Paystubs Production Worker Confirm Production Operations Sales Representative My Appointments Employee My Benefits Project Planner/Project Mgr Change WBS Element Status Sales Representative My Notes Employee My Timesheet Project Planner/Project Mgr Confirm Project Milestone Sales Representative My Opportunities Employee Track Shopping Carts Project Planner/Project Mgr Confirm Network Activity Sales Representative Simulate Sales Pipeline Employee My Shopping Cart Project Planner/Project Mgr Change Network Activity Status (W5) Sales Representative My Leads Employee My Travel Requests Purchaser Track Purchase Order Sales Representative Track Sales Pipeline Manager Approve Requests Purchaser Order from Requisitions Sales Representative Check Price and Availability Manager My Spend Quality Engineer / Employee Report Quality Issue Sales Representative Create Sales Orders Manager Approve Timesheets Quality Engineer / Employee My Quality Tasks Sales Representative Track Sales Orders Manager Approve Leave Requests Retail Store Associate Look Up Retail Products (W5) Sales Representative Customer Invoices Manager Approve Purchase Contracts Retail Store Associate Adjust Stock (W5) Sales Representative Track Shipments Manager Approve Purchase Orders Sales Representative Change Sales Orders Manager Approve Shopping Carts Manager Approve Travel Expenses Manager Approve Travel Requests Manager Approve Requisitions © 2014 SAP SE or an SAP affiliate company. All rights reserved. Public 30 © 2014 SAP SE or an SAP affiliate company. All rights reserved. No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP SE or an SAP affiliate company. SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE (or an SAP affiliate company) in Germany and other countries. Please see http://global12.sap.com/corporate-en/legal/copyright/index.epx for additional trademark information and notices. Some software products marketed by SAP SE and its distributors contain proprietary software components of other software vendors. National product specifications may vary. These materials are provided by SAP SE or an SAP affiliate company for informational purposes only, without representation or warranty of any kind, and SAP SE or its affiliated companies shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP SE or SAP affiliate company products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty. In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document or any related presentation, or to develop or release any functionality mentioned therein. This document, or any related presentation, and SAP SE’s or its affiliated companies’ strategy and possible future developments, products, and/or platform directions and functionality are all subject to change and may be changed by SAP SE or its affiliated companies at any time for any reason without notice. The information in this document is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. All forwardlooking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates, and they should not be relied upon in making purchasing decisions. © 2014 SAP SE or an SAP affiliate company. All rights reserved. Public 31
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