We create clarity, out of the chaos of social noise. Alto-Analytics.com Over 1.5 billion social media users. 500 million tweets on Twitter every day. Millions of online conversations are happening at any one time. Alto Social Analytics is a premium service for monitoring social media and online news. We index news and conversations in over 53 languages, 125 countries and millions of domains worldwide. We bring actionable business intelligence to digital media, helping global brands to monitor, understand and respond to customers in new and different ways. Alto helps you draw clear insights, and to make informed decisions from the millions of online digital conversations every day. Social media is ‘word-of-mouth’ on the internet. It takes place continually on popular services like Facebook, Twitter and YouTube, as well as through millions of blogs, forums, news, and other social sites that exist around the world. Social media is now part of the fabric of people’s lives. It’s an extension of how they feel, what they think and what they believe. Its influence is second only to the advice of closest friends. And it’s trusted. Over 70% of consumers globally consider social comments and news as one of the most trusted sources of brand information. (Source: Nielsen Global Trust in Advertising Survey). This is a fantastic resource for marketers and communicators to draw from, particularly large consumer brands. Simple and powerful. Alto has created some amazingly simple and powerful semantic tools to filter and sift big data. This allows you to extract the precise context and understanding you need. Any time, anywhere. Using any standard web browser from your laptop, tablet or smartphone, you can use Alto Analyzer to focus in on specific issues with pinpoint accuracy; providing real-time, demographic and geographic information of how people respond to information. All this allows you to: identify and participate in the most pertinent social conversations identify key influencers analyze sentiment get clear on your competitive standing manage public relations and situations identify opportunities engage with customers in the way that makes sense to them Three reasons why Alto is the leading social media and news analytics service: 1. Clear Insights 2. Real-Time 3. Easy We start with the questions that your business needs answers for. Then, we develop the semantic criteria together with you, and apply them to the whole universe of big data in order to yield only the relevant, high quality information you need. Online social interaction moves faster than the speed of the click of a mouse. If you know how to search in Google, you’ll know how to use our tools. It’s that easy. There are times when you’ll need a quick impression on what’s going on right now, and to respond instantly. That’s why all our analysis is available to you as it happens; Data and insights are available in simple Dedicated servers for each client deliver our superior clarity of data. We trace, track and interpret to deliver the highest possible standard of sentiment, relevance, clarity and context. Our Natural Language Processing algorithms cover 53 languages in combination with 10 million geographic names across the globe. By cross-referencing these with more than 30 million sites in over 125 countries we drill down to the finest granular levels of language and geography. By employing people as well as computers, we continually analyse the results to ensure accuracy and clarity. The result of our diligent data processing are highly focused, relevant insights for your business - and all available in real-time. you can actually watch issues initiate, gain momentum or dissipate, moment by moment. Alto’s technology is designed and scaled to provide real-time access to all the information, no matter how big the data. We also provide real-time dashboards and alerts through email and other messaging systems so that you’ll always catch an issue trending, whether it’s through high volumes of traffic or highly influential users being involved. graphic displays on our easy to use dashboard. You can get access from your smartphone, tablet or desktop. You can easily determine patterns on a macro scale, and zoom into the data at an individual level. It’s completely intuitive, and we can easily integrate our dashboard and data into any existing third party CRM or ERP system. The Alto Product Suite Our proprietary analytics platform is regarded as one of the world’s best tools for searching, monitoring and analyzing social media and online news. Our team of analysts supply actionable interpretation, based on real-time monitoring and quality insights. If you want the best advice on how to apply and integrate the knowledge, you’ll find it here. We provide you with people to support your business with design and execution of your social media strategies. Our clients regard our cloud-based tracking platform as the world’s leading tool for searching, monitoring and analyzing social media and online news. We index news and conversations in over 53 languages, 125 countries and millions of domains worldwide. Our expert analysts work with you to identify where to start looking, and will build a custom suite of intelligent semantic rules to help you find the exact needles you want to extract from the haystack of big data sources. Our Natural Language Processing takes full advantage of the ‘semantic web’ to pull a clean signal from the mass of noise in the online world, and deliver the metrics, reports and insight that you need. The rules can be changed as often as you want to reflect your changing priorities. Alto uses secure high-performance cloud-based technology for all our clients and our platform processes all information in real-time. You can therefore access all the information you need, at any time, on any device with a web interface. You view your data in real-time through our secure website and there are no limitations on the number of searches, data retrievals or amount of data retention. We offer interpretation and research in addition to real-time monitoring. If you’d like to get a summary of what people are saying about your business and how they’re feeling about your brand, we will prepare reports detailing initiators, key trends, influential users and viral topics that are driving the discussion. Finding out where conversations start and who drives them, is a vital tool for truly understanding how people think about your product or business. We offer five options to help you get a clear view about what’s going on: 1. Daily Reports – Brief one-page summaries of what people are saying about your brand and your competitors. 2. Weekly Reports – Comprehensive reports of the past seven days. 3. Monthly Reports – More strategic views on the ebb and flow of relevant discussions over time. 4. Brand Health Analysis – Finding out where a brand, product or business stands by examining opinions shared in the online world. 5. Ad Hoc Reports – To find out something very specific, test a hunch, understand a competitor’s success, or gather opinions from a particular group. By conducting a detailed analysis using both qualitative and quantitative research we can uncover key insights about your customers. Our team of analysts will interpret the data and prepare a focused report, suggesting concrete actions to improve brand perception along with possible routes to engage key brand influencers. Our consulting service provides trained analytical teams to manage social media on your behalf, either remotely or onsite, until your organization is ready to do so itself. If you need advice on your social media strategy and how to execute it, we will put together a group of specialists to design, install and integrate the required business process in a seamless workflow. Whether it’s the design and roll-out of a new product, integrating social media into existing CRM workflows and systems, or defining internal communications policies on social media for employees, we will help you through the process. Some of Our Clients Talk to Us Alto is helping more and more brands to communicate effectively with customers through social media. Alto works with brands and organizations around the world. We support our clients from a growing number of regional offices. Europe Calle Miguel Yuste, 29 Madrid 28037 Spain [email protected] Americas 245 Town Park Drive Kennesaw, GA, 30144 USA [email protected] Asia-Pacific & Africa Corniche Road, Al Hitmi Village P.O. Box 207034 Doha Qatar [email protected] Alto is 100% independent. Alto-Analytics.com
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