New Horizons UK - Online ITIL v3 Certification Training – with Mentoring Our unique self-paced classes deliver the value of the classroom experience without the hassles (scheduling etc.) and expense (instructor, travel etc.) of the classroom venue. Accredited by CSME, this online training solution delivers the knowledge to prepare for the exam, and through its online support group, My ITSM Mentoring Community™ the practical guidance on how to apply that knowledge in a real-world testing and implementation environment. Each online self-paced class includes: • • • • • Online Pre-Recorded Video Lectures - Enables students to control their own training schedule and to select the venue (home, office or training center) that works best for them. Embedded Student Courseware - Enables students to review the courseware online and/or print out one local copy that they can add to their ITSM professional development library. Online Exam Services - Our flexible proctoring solutions enable students to take exams direct from their PC using a web cam or through the use of an accredited personal proctor. Online Mentoring Services - Through our online support group, My ITSM Mentoring Community™, students can connect with ITIL Expert Mentors (and other students) to receive the assistance they may need when preparing for the exam and the ongoing practical guidance they will need when applying ITSM best practices in their real world environment. PDU Credits - Enables students to receive PDU credits that can be applied to maintaining their PMI/PMP status. What certifications are available for ITIL V3? Today, ITIL V3 offers a total of 13 certifications to the IT community. Unlike version 2, ITIL V3 has made accommodations in the syllabi to deliver classes not only in the classroom but also in the virtual classroom (i.e webex) and online e-learning classroom. Listed below is a brief description of each of the programs. ITIL Foundation Certification The foundation-level certification program targets IT professionals looking to become a general practitioner in the practice of IT Service Management. Foundation certification classes include: ITIL V3 Foundation and ITIL V3 Foundation Bridge. ITIL Intermediate - Lifecycle Specialist The lifecycle certification series targets individuals looking to specialize in one or more of the five ITIL Lifecycle Practice Areas. Lifecycle certification classes include: Service Operation (SO), Service Transition (ST), Service Design (SD), Service Strategy (SS) and Continual Service Improvement (CSI). ITIL Intermediate - Capability Specialist In order to take the certification examination for any of these Lifecycle courses, you must hold an ITIL V3 Foundation certificate. Capability certification classes include: Operational Support & Analysis (OSA), Release, Control & Validation (RCV), Planning, Protection & Optimization (PPO), and Service Offerings & Agreements (SOA). ITIL Managing Across the Lifecycle The Managing Across the Lifecycle (MALC) program leads to the ITIL V3 Service Manager Expert certificate. Classes include: ITIL Managing Across the Lifecycle. ITIL V2 to V3 Service Manager Bridge This V3 Service manager Bridge program enables ITIL Version 2-certified Service Managers to upgrade their Service Manager certification to Version 3 Service Manager Expert.. Students must hold an ITIL V1 or V2 Service manager certificate to sit for the V2 to V3 Service Manager bridge exam. Classes include: ITIL V2 to V3 Service Manager Bridge. How much does Online training towards ITIL Certification Cost? ITIL V3 Online Video Training – self paced course – with access to Mentoring 30 Day Access License Orientation (Awareness) £50 + vat Foundation £200 + vat Foundation Bridge £125 + vat Service Manager Bridge £375 + vat Capability - OSA £500 + vat Capability - RCV £500 + vat Capability - SOA £500 + vat Capability - PPO £500 + vat Lifecycle Strategy £375 + vat Lifecycle Design £375 + vat LifeCycle Transition £375 + vat Lifecycle Operations £375 + vat Lifecycle CSI £375 + vat Managing Across the Lifecycle £500 + vat What options are available for students to take the exams? ITIL Foundation or Foundation Bridge Exams Foundation certification does not require (but it is recommended) students to attend a class to sit for the exam. Exams can be delivered as part of a classroom program with an accredited proctor, online at a student’s office or home PC using a web cam proctor or in a Prometric or VUE testing center. ITIL Intermediate Exams Intermediate, Service Manager Bridge and Managing Across the Lifecycle certification require students to attend an accredited class (online or classroom) to sit for the exam. Exams can be delivered as part of a classroom program with an accredited proctor or online to a student’s office or home PC using a web cam proctor. Online Proctored Exam Costs: Foundation Bridge Foundation Capability, Lifecycle and SM Bridge £75 £125 £200 How to start the Journey towards ITIL Certification? Please contact us to purchase a course or for a DEMO of the online training. Courses are accessed via the New Horizons Mentored Learning LMS. We can get you started within 72 hours! ITILv3 Online training is provided by www.NewHorizonsLondon.co.uk an ATO partner accredited by CSME New Horizons Computer Learning Centers, 1st Floor, 9 Devonshire Square. Tel: +44 (0)8700 844438
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