Januaryour courses - Human Capital Associates

HUMAN CAPITAL ASSOCIATES
(SKILLS & ORGANIZATION DEVELOPMENT CONSULTANTS)
THE EFFECTIVE SUPERVISOR
(Managing For Result)
January 19 - 20, 2015
Port Harcourt, Rivers - State
Also Available For In-plant Training
Note: You can register or download our 2015 calendar online @ www.humancapitalassociatesng.com
Programme Overview:
As management demand better performance from unit heads/supervisors, the need for a better understanding of
management processes/techniques becomes necessary for high level performance.
This workshop will enable unit heads/supervisors acquire skills required to effectively and efficiently harness available human /
material resources to meet organizational goals/objectives.
FOR WHOM:
Staff in supervisory management cadre, Lower and Middle level managers/administrative officers who are head of units /
departments, project team leaders, and those who find the programme relevant.
LEARNING OBJECTIVES:
At the end of the course, participants will be able to:
*
have in-depth knowledge of supervisory principles and its application in workplace.
*
acquire people management skills to bring out the best in their subordinates
*
acquire leadership skills for effective team management
*
appreciate their roles as leaders of work teams in their organization
*
formulate strategies for process improvement to enhance productivity while reducing cost.
COURSE CONTENT
*The supervisor’s job in a competitive business environment
*Basic supervisory skills
-Planning & Scheduling work, Controlling and time management skills
*Supervisory leadership skills
- People Management Skills
- Developing effective Leadership Style
- Action Centered Leadership
*Communicating and Managing employees performance
Agreeing on organizational objectives
Evaluating employees: Coaching, counseling.
Developing and Managing Effective Team
*Motivating and maintaining discipline
Resolving employees’ grievances/
complaints
Workplace safety and well-ness
*Providing quality customer service
*Developing effective Human Relation Skills
*Budget control & Cost management.
RESOURCE PERSONS
Engr. Fagbenro - B.Sc., (Mech. Eng.) MBA, MNSE, Coren Certified
Engr. Fagbenro is an experienced maintenance engineer, with over 20
years of post graduation experience. He has worked in various
organisations, mostly manufacturing companies and engineering
service organizations as head of operations, maintenance engineer.
He will join other facilitators to share their experiences on this
programme.
WORKSHOP FEE:
N60,500 per participant
Note: this covers Workshop Fee, Full Break fast, Lunch, course
materials and certificate of attendance.
Payment should be made in favour of Human Capital Associates.
Payment can equally be made into our Accounts:
Account Name : Human Capital Associates
Keystone Bank Ltd. Account No:1005378262
Union Bank Of Nig. Plc Account No: 0006208533
FOR BOOKING/ENQUIRIES:
Venue:
Please Contact:
Otunba 0806-622-3343
08184727337
Philip 0802-917-0491
Open Course Fee: N60,500
0806-893-3608
In-plant Fee Negotiable
0805-136-5946
Venue: MAAS Central Hotel
GRA Extension,
Eastern Bypass
Port Harcourt, Rivers State
Note: Please confirm participation in writing or call Human Capital Associates lines for reservation.
Human Capital Associates : 3rd Floor, Suite 58, 70D, Allen Avenue, Allen Ikeja - Lagos
Abuja Corporate Office Suite: 6, Shalom Plaza, Gudu District. Abuja, Nigeria. Tel: 08184727337
Website ; www.humancapitalassociatesng.com; e-mail; [email protected],[email protected]
Tel : 08029170491, 08068933608, 08051365946,08184727337
Programme commences by 8:30a.m. with breakfast each day
...BRIDGING THE GAP BETWEEN THEORY & PRACTICE
Member Nigeria Institute for Training & Development
Member Oil & Gas Trainers Association of Nigeria
HUMAN CAPITAL ASSOCIATES
(SKILLS & ORGANIZATION DEVELOPMENT CONSULTANTS)
MANAGERIAL SKILLS DEVELOPMENT
PROGRAM FOR ENGINEERS
January 21 - 23, 2015
Port Harcourt, Rivers - State
Also Available For In-plant Training
Note: You can register or download our 2015 calendar @ www.humancapitalassociatesng.com
Programme Overview:
Organizations cannot afford to rely on functional specialist working in isolation for competitive success. Engineers need
to deliver effective results working cross- functionally using all available resources. In order to create and capitalize on
opportunities, Engineers must understand the basic principles and practice of management and leadership styles to
enable them lead and develop their teams and organization respectively.
FOR WHOM:
Engineers who are head of units, project leaders and managers, supervisors, head of production teams who need to
improve on their management skills.
LEARNING OBJECTIVES:
At the end of the workshop, participants will be able to:
· evaluate the managerial skills to manage resources to achieve outstanding results.
· evaluate their level of confidence in the ability to influence and take decisions.
· have a broader view of business in general and their own role in business in particular.
· set targets for personal development and for their teams
· manage their self and time effectively and set standards for their teams.
· ability to appreciate conflict and managing it within teams,
· appreciate the positive contribution of positive attitudes towards success.
COURSE CONTENT
·
·
Management tools
Planning
Organizing
Coordinating
Motivating
Controlling
Organization Values and Cultures
·
Leadership and Leadership styles
·
Effective Communication and Interpersonal skills
·
Techniques and tools of Team building and team
Working
·
·
·
·
RESOURCE PERSONS
E. N. Fofah - M.Sc (Ind./Per. Mgt.)., MNIM MCIPM - An experienced
human resource manager with over two decades of post graduation
experience. Mr. Fofah worked with Cadbury Nig. Plc Centre for
management development (CMD) and Alan Dick West Africa Ltd. He will
lead other facilitators to bring their experiences to bear of this programme.
WORKSHOP FEE:
N75,500 per participant
Note: this covers Workshop Fee, Full Break fast, Lunch, course
materials and certificate of attendance.
Payment should be made in favour of Human Capital Associates.
Payment can equally be made into our Accounts:
Account Name : Human Capital Associates
Keystone Bank Ltd. Account No:1005378262
Union Bank Of Nig. Plc Account No: 0006208533
FOR BOOKING/ENQUIRIES:
Ve n u e :
MAAS Central Hotel
GRA Extension,
Eastern Bypass
Port Harcourt, Rivers State
Open Course Fee: N75,500
In-plant Fee Negotiable
Please Contact:
Otunba 0806-622-3343
Self and Time Management.
Philip 0802-917-0491
Customer Relationship Management.
0806-893-3608
Developing Right Attitudes towards people.
Note: Please confirm participation in writing or call Human Capital Associates lines for reservation. 0805-136-5946
Target Setting and Performance Management.
Human Capital Associates : 3rd Floor, Suite 58, 70D, Allen Avenue, Allen Ikeja - Lagos
Abuja Corporate Office Suite: 6, Shalom Plaza, Gudu District. Abuja, Nigeria. Tel: 08184727337
Website ; www.humancapitalassociatesng.com; e-mail; [email protected],[email protected]
Tel :08029170491, 08068933608, 08051365946,08184727337
Member Nigeria Institute for Training & Development
Programme commences by 8:30a.m.each day with breakfast
...BRIDGING THE GAP BETWEEN THEORY & PRACTICE
Member Oil & Gas Trainers Association of Nigeria
HUMAN CAPITAL ASSOCIATES
(SKILLS & ORGANIZATION DEVELOPMENT CONSULTANTS)
ADMINISTRATIVE MANAGEMENT WORKSHOP
January 26 - 29, 2015
Mararaba, Nasarawa - State
Also Available For In-plant Training
Note: You can register or download our 2015 calendar online @ www.humancapitalassociatesng.com
Programme Overview:
Administration is the foundation that guides the process of carrying out activities in conformity with laid down policies,
procedures, rules and regulations in an organization. It is, therefore, necessary for managers, supervisors and
administrators to be equipped with the requisite administrative skills through this “one-stop-workshop”.
FOR WHOM:
Office Managers, Owner-Managers, Administrative Managers/Officers, Heads of departments in organizations, Senior
Secretaries, Executive Secretaries and Personal/Executive Assistants.
LEARNING OBJECTIVES:
At the end of the course, participants will be able to:
* describe in precise terms policies, procedures, rules and regulations involved in business operations and administration.
* develop organizing skills
* appreciate good communication skills
* manage office funds better
* develop good management skills
COURSE CONTENT
*Nature and Scope Of Administrative Management : An Overview
*Effective Communication :o Report Writing, o Managing Meetings.
*Administrative Support Services
o Organizing Conferences, o Organizing Traveling Arrangements,
o Arranging Accommodation,
* Organizing data and information management
*Financial Administration
Policies, Procedures, - Rules & Regulations
- Receipts and Payments, - Office funds Management
*Human Relations skills
*
Productivity improvement
*
Self and Time Management
*
Career Development
RESOURCE PERSONS
- Filing systems, databases, data security and protection
* Working with Teams : The importance of team working
*Decision making and problem solving
*Motivating employees; Allocating tasks, monitoring, providing feedback
*Improving Administrative Practice
- Performance indicators (e.g. clerical, purchasing), quality assurance,
•Solving administrative problems
Information overload, poor communication, low productivity
*Human Resource Administration
o Policies, Procedures, Practices, Rules and Regulations
- Employment, - Human Resource Planning
- Labour Relations and Welfare
*Management of Business Assets
-
Kunle Ogunsola: M.Sc., FCIS, ACA, Head Consultancy Dept, The
Chartered Institute of Secretaries and Administrators of Nigeria. Mr.
Ogunsola has worked in many organizations as an administrative secretary
before joining ICSAN as an Assistant Registrar. He will lead others to bring
their experiences to bear on this programme
WORKSHOP FEE:
N90,500 per participant
Note: this covers Workshop Fee, Full Break fast, Lunch, course materials
and certificate of attendance.
Payment should be made in favour of Human Capital Associates.
Payment can equally be made into our Accounts:
Account Name : Human Capital Associates
Keystone Bank Ltd. Account No:1005378262
Union Bank Of Nig. Plc Account No: 0006208533
Venue :
FOR BOOKING/ENQUIRIES:
Selitone Hotel Ltd.
Please Contact:
Abacha Road,
Mararaba
Otunba
0806-622-3343
Nasarawa State
0802-917-0491
Open Course Fee: N90,500 Philip
0806-893-3608
In-plant Fee Negotiable
0805-136-5946
Note: Please confirm participation in writing or call Human Capital Associates lines for reservation.
Human Capital Associates : 3rd Floor, Suite 58, 70D, Allen Avenue, Allen Ikeja - Lagos
Abuja Corporate Office Suite: 6, Shalom Plaza, Gudu District. Abuja, Nigeria. Tel: 08184727337
Website ; www.humancapitalassociatesng.com; e-mail: [email protected],[email protected]
Tel : 08029170491, 08068933608, 08051365946,08184727337
Member Nigeria Institute for Training & Development
Programme commences by 8:30a.m. with breakfast each day
Member
Oil & Gas Trainers Association of Nigeria
...BRIDGING THE GAP BETWEEN THEORY & PRACTICE
HUMAN CAPITAL ASSOCIATES
(SKILLS & ORGANIZATION DEVELOPMENT CONSULTANTS)
STRATEGIES FOR FINDING & WINNING NEW BUSINESSES
January 29 - 30, 2015
Mararaba, Nasarawa - State
Also Available For In-plant Training
Selling Skills
Note: You can register or download our 2015 calendar online @ www.humancapitalassociatesng.com
Programme Overview:
This workshop is designed for marketing and sales people. It focuses on customers development and management for profitable
sales in marketing territories.
FOR WHOM:
Marketing Executives, Sales Representatives, Sales Supervisors and Sales Managers in Insurance, Banking, Manufacturing and
other service industries.
LEARNING OBJECTIVES:
At the end of the programme, participants will be able to:
*
plan prospecting for new customers
*
carry out prospecting itself
*
develop useful leads
*
manage their selling time
*
manage customers complaint situations
*
manage their marketing territory
COURSE CONTENT
*
The Business and the customer
Positioning for corporate effectiveness
The Marketing Concept
Strategies for attracting and keeping customers
*
Strategic prospecting and customer development
Sources of New Business
Account planning and development
Prospecting large accounts (Key Notes)
*
Mastering the Selling Process.
Essential Selling Skills
gaining attention
explaining benefits
Closing the Sale
*
-
*
Developing The Characteristics of Professional Salesperson
The World-Class Marketer
Managing Customer Situations
- Personality Types/Selling Techniques
- Developing Effective Communication/Presentation Skills
- Handling Customer Negative Attitudes
- Tips on what customers really want
RESOURCE PERSONS
Abdul-Lateeph R.M. Alade - MBA (Marketing)
Associate Director Marketing, BG Insurance Brokers Ltd. Alhaji
Alade has over 15years experience in marketing Insurance products /
services. He rose to the position of an Assistant Gen. Manager
Marketing in ADIC Insurance Plc before joining BG Insurance
Brokers Ltd as an Associate Director, Marketing. Alhaji Alade will
bring his experience to bear on this programme.
Philip Asije - B.Sc., An experienced field sales person, worked
with various organizations in both service and manufacturing
industries. Mr. Asije is the programme, coordinator Human
Capital Associates. He will bring his experience to bear on this
programme.
WORKSHOP FEE:
N60,500 per participant
Note: this covers Workshop Fee, Full Break fast, lunch, course
materials and certificate of attendance.
Payment should be made in favour of Human Capital Associates.
Payment can equally be made into our Accounts:
Account Name : Human Capital Associates
Keystone Bank Ltd. Account No:1005378262
Union Bank Of Nig. Plc Account No: 0006208533
FOR BOOKING/ENQUIRIES:
Venue :
Selitone Hotel Ltd.
Abacha Road, Mararaba
Nasarawa State
Please Contact:
Otunba 0806-622-3343
Philip 0802-917-0491
0806-893-3608
0805-136-5946
*
Valuing your selling time
Targeting and grading your customers
Setting priorities and allocating time to them
*
Territory and Time management
In-plant Fee Negotiable
Effective Territory coverage (Route Planning)
Economics of Time and Travel
Note: Please confirm participation in writing or call Human Capital Associates lines for reservation.
Open Course Fee: N60,500
Human Capital Associates : 3rd Floor, Suite 58, 70D, Allen Avenue, Allen Ikeja - Lagos
Abuja Corporate Office Suite: 6, Shalom Plaza, Gudu District. Abuja, Nigeria. Tel: 08184727337
Website ; www.humancapitalassociatesng.com; e-mail: [email protected],[email protected]
Tel : 08029170491, 08068933608, 08051365946,08184727337
Programme commences 8:30a.m. with breakfast each day
...BRIDGING THE GAP BETWEEN THEORY & PRACTICE
Member Nigeria Institute for Training & Development
Member Oil & Gas Trainers Association of Nigeria