Commercial Guidelines for Service Providers Marketing support to reach an increasing public sector market segment You can build business with public sector customers more easily by co-branding with the GovDC Marketplace. Once approved for the GovDC Marketplace, you can add marketing information to your ICT Service Catalogue listings on NSWBuy. Commercial Model Costs The commercial relationships within GovDC are illustrated in the following figure: Companies who sign the sub-licence pay these fees: GovDC Marketplace Managed Services Provider Migration Services Provider 3 Public Body 3 2 4 4 PaaS or SaaS Provider 6 5 GovDC 5 IaaS Provider 1 Metronode 1. The GovDC team manages the contract with Metronode on behalf of the NSW Government to ensure service levels are met. 2. Public bodies migrating infrastructure into GovDC sign an agreement for the capacity required. • A provisioning component based on the allocated capacity in kilowatts • An energy usage fee based on the State Contract C777: Large Sites Electricity Contract • Any optional items such as racks, power tap-offs and data cabling. Co-Branding GovDC has introduced co-branding, to assist the marketing of services in the GovDC Marketplace. The trademarked logo provides certification that a service provider has registered to offer ICT services from within the GovDC Marketplace under the NSW Government’s ICT Services Scheme sub-categories. Public bodies can be confident that these services are provided from the protected side of GovDC Marketplace firewalls in the government private cloud. 3. Public bodies may engage third parties to assist in the migration process or to provide managed services. 4. Public bodies may procure SaaS, PaaS or IaaS from any firm listed on the ICT Service Catalogue at NSWBuy. Purchasers use the ICT Services Scheme. GovDC Marketplace Service Provider 5. Service providers can offer ICT as-a-Service in the GovDC Marketplace after complying with certain conditions. 6. Service providers offering IaaS sign a sublicence with GovDC. PaaS/SaaS providers without infrastructure may buy hosting services from these IaaS service providers. Service providers can display the Logo in advertising or marketing activities, for example in advertisements, brochures or web pages, relating to services offered from the GovDC Marketplace. GovDC Commercial Guidelines | FACTSHEET | December 2014 Page 1 of 2 Commercial Guidelines for Service Providers (cont.) GovDC Marketplace Guidelines To offer ICT aaS in the GovDC Marketplace: • Equipment used to deliver services must be hosted within GovDC • The end user of services must be a public body • All services must be provided and accessed through the GovDC Services Backbone • A temporary link has been installed between the GovDC Services Backbone and Global Switch for public bodies at Global Switch to access GovDC Marketplace services • The NSW Government ID-Hub service must be used for authentication to GovDC Marketplace services, where relevant Becoming ‘business ready’ in GovDC Here is a summary of steps you can take to be business ready in the GovDC Marketplace. Step Result 1. Apply to be on the ICT Services Scheme Ability to do business with NSW Government agencies and other public bodies 2. Submit your contact details to GovDC using DCR104 EOI You join the list interested in doing business in GovDC 3. Sign Non Disclosure Agreement We can discuss technical and commercial details. 4. Sign sub-licence IaaS providers can move into GovDC Marketplace racks 5. Apply to sub-category C03, C04 or C05 Ability to offer ICT asa-Service in the GovDC Marketplace and use Logo 6. Add further information to the ICT Service Catalogue on NSWBuy More information about your services is available to potential customers 1. The ICT Services Pre-Qualification Scheme (SCM0020) is the new model for public bodies to procure ICT services. It uses the Procure IT Contract (V3.1) which allows a variety of procurement methods, such as ICT-as-a-Service (Module 10) and Managed Services (Module 12). To apply, go to procurepoint.nsw.gov.au and search ‘ICT services’ (Helpdesk 1800-679-289). 2. This single page form enables GovDC to contact you about news and developments in the GovDC Marketplace. You can complete this step at tenders.nsw.gov.au by searching ‘DCR104’. 3. NDA emailed on request if DCR104 is completed. 4. The sub-licence is a tenancy agreement for a minimum of 8kW of rack-space (4kW per 800mm rack assumed). The minimum contract term is two years. 5. Specific sub-categories of the ICT Services Scheme are defined for services delivered from the GovDC Marketplace. These sub-categories include C03 (SaaS), C04 (PaaS) and C05 (IaaS). After service providers update their listing in the ICT Services Scheme for these sub-categories they can offer SaaS/PaaS/IaaS in the GovDC Marketplace and use the GovDC Marketplace Service Provider Logo. 6. To add additional information such as websites and factsheets to your entry on NSWBuy, go to procurepoint.nsw.gov.au and search ‘PSX toolset’ (Helpdesk 1800-679-289). Glossary eTendering: The NSW eTendering website tenders.nsw.gov.au provides information about business opportunities listed by NSW Government agencies that utilise the site. GovDC Marketplace: The ecosystem within the GovDC data centres at Silverwater and Illawarra which enables ICT-Service providers to easily do business with public bodies. IaaS/PaaS/SaaS: Infrastructure/Platform/Software as-a-Service ICT Service Catalogue: One of the NSWBuy eCatalogues at catalogues.buy.nsw.gov.au providing easy access to the ICT Services Scheme as well as supplier websites, fact sheets, etc. ICT Services Scheme: This is a panel of prequalified suppliers providing a range of ICT solutions to public bodies. NSWBuy eCatalogues: A web based catalogue enabling easy searching of items available under the NSW Governments supply arrangements at catalogues.buy.nsw.gov.au Procurepoint: a website provided by NSW Government Procurement to support public sector procurement. Public body: Includes NSW Government, private hospitals, local councils, non-profit organisations, private schools, universities, Commonwealth public authorities, any State or Territory agency, or a contractor in its capacity for the public body. Contact information Website: www.govdc.nsw.gov.au Email: [email protected] GovDC Commercial Guidelines | FACTSHEET | December 2014 Page 2 of 2
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