View Report - Springfield

2014
PRESIDENT’S REPORT
Supporting individuals with disabilities for 50 years
MISSION
HISTORY
Our mission at The Arc of the Ozarks is
In 1959, a small group of parents recog-
to support individuals with disabilities
nized the need for services for children
in directing their own lives as a valued
with developmental disabilities. A sup-
members of the community.
port network was established for these
children and their families, resulting in
the 1963-64 establishment of The Arc.
Today, The Arc serves individuals with
a variety of disabilities. Services include
residential, education, training, day
habilitation, therapeutic recreation,
advocacy, autism services, employment,
psychological counseling - generally
helping these individuals live, learn
and work in our community.
The Arc is affiliated with the Arc of the
U.S. and our programs are accredited
by CARF
THE ARC OF THE OZARKS
LETTER FROM THE ARC PRESIDENT/CEO
The year was 1992, Mike Powers and I moved from the Springfield Regional Office to The
Arc. It was a busy time. The name was changed from GOARC to The Arc of the Ozarks. ISLs
were started, as was community integration. Many, many activities to support individuals
with disabilities was the norm.
The level of activity really has changed in the last 22 years, as we continue to meet the
changing needs of the some 800 individuals we serve. We’ve had to be innovative in creating supports for a much wider range of disabilities, autism and dual diagnosis for example
At the same time we are limited by our funding sources. One year we received a two percent
cut in state finding, with the instructions that we could not cut services to our clients. It has,
and will remain a balancing act between need and funding.
I officially retire this April. However, in January we began the transition of Mike Powers to
the new President/CEO. The Arc, our board, our nearly 1,100 employees, our donors and
our clients and their families are in good hands with Mike’s leadership. The future is bright,
even with potential funding complications. Based on experience, all of us are ready for the
change and the challenges.
It is with great gratitude and a warm heart that I leave my professional home for the last 2
+ decades.
Warmest regards,
John H. Foley
President/CEO
March 2014
2014 PRESIDENT’S REPORT
1
THE BEGINNINGS
1960 - 1980
Board Presidents: Carolyn Newport, Jack Stahl, Winston Bledsoe, Melvin Payne, Walter Conway, all serving multiple terms.
1964
Greene County Association for Retarded Children Incorporated. Carolyn Newport was first president. Incorporators were
Carolyn Newport, Patty Rook, Della Bray and Dott Frazee.
First board members were: Nancy Estes, Jeanne Fries, Marion
Baron, Mary Hayter, Jack Stahl and Buell Weathers. Bank account had $87.
A preschool for children with developmental disabilities. Daycare started in conjunction with Macadonia Baptist Church and
Springfield Regional Center Department of Mental Health.
1964 -1970’s
One of the first fund raising efforts was going door-to-door with
1 lb. coffee cans asking for donations. Another early fund raiser
was the annual Art Show with a variety of items for sale and
many, many homemade cookies to serve. Toombs remembers,
Pat Hagerman was the part time staff, she was in the office off
Kentwood. “The budget for The Arc was in Pat’s purse.”
Toombs credits Carolyn Newport for the supports we see today.
“Carolyn was instrumental in getting state school here and the
Regional Center in Springfield, rather than Marshfield. Something had to be done in Springfield, there was the sheltered
workshop and a few clients housed at the Regional Center. But
there were no services for the DD (developmental disabilities).
Many lived at a nursing home on East Cherry, which was less
than satisfactory, in fact conditions there were horrible as was
the case for many DD clients in nursing homes everywhere.”
Some of these were the first residents of Ingram Mill. The deplorable living conditions led to more and more group homes.
Five homes were opened in about as many years: Ingram Mill,
Elm Street, Madison, Sagamont, Alta.
1966
GCARC met in the basement of the YWCA on South Jefferson Avenue; a small group of parents gathering for coffee and
homemade cookies to share information and encouragement.
Saturday recreation program was established with Springfield
Parks and Recreation Department. Kiwanis Club of Springfield
South was the funder.
1975
Bill Stone initially was part-time executive director.
2
THE ARC OF THE OZARKS
1976
“If I remember correctly, the first office for GCARC was located
on South Kentwood Avenue, just off Sunshine. My three year
old, Michael, & I would drop Beth off at the Cerebral Palsy
Center then spend the day at the office, stuffing envelopes or
whatever was on the agenda that day.” Shirley Brown
Larry Toombs, director of Springfield Regional Office, remembers that he’d not been on the job long when Carolyn got him
on the board along with Pat Giberson, Pat Hagerman and Bill
Stone. Funding came from Bill’s Kiwanis Club.
John Foley joined Toombs on the board. They wanted to get
into group homes big time, so Foley wrote a $20,000 grant,
which was approved and the first group home, Ingram Mill
was in the works. Since they did not have money to build it,
they talked an SMS professor into buying a home and then
renting it back to The Arc.
1977
Ingram Mill group home opened, serving nine men.
1978
Greene County was asked to place Senate Bill 40 on the ballot
for voters. However, minutes from that meeting were lost and
Toombs and Foley were told to get a petition to get on the ballot.
Toombs and Foley remembered that the presiding commissioner was intimidating, but the duo prevailed. Gary Ellison
was hired to do commercials to get it passed here, which voters
did in August.
1979
A Missouri developmental disabilities grant and the Greene
County Developmental Disabilities Board, today known as
Abilities First, funded the opening of Elm Street home, serving
nine women. “I’ve served as board member; secretary and vice
chair. I’m not sure how many years I served as secretary… a
bunch. There was a time when the secretary was one of the cosigners of payroll. As I worked long hours, I would pick up the
checkbook, take it home, hand-sign all the checks and return
it to the office for a second signature. That wouldn’t happen
today!” Shirley Brown
ERA OF GROWTH
1980 - 2000
Board Presidents: John Moran, Carolyn Newport, Marla Mundell, John Wilson, Ron Lindsey, Walter Rarrick, Brent Green,
Arthur Mallory, Ken Horn. Two year terms was the pattern.
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1980
Purchased the Ingram Mill group home property.
In Monett, Alice Wise remembers that BLARC (later to become
part of The Arc) turned a nursing home into a group home.
Located at the corner of Frisco and Cale, several of the early
group home residents had been nursing home residents.
1981
Board elects Don Bassore as first executive director. Opened
Madison Street group home to serve eight men, funding came
from the Missouri developmental disabilities grant and the
Greene County Board for the Developmentally Disabled.
Established the Alta Street group home to serve four non-ambulatory men. This home was the first group home designed
to serve persons with disabilities located in an R-1 residential
area in Greene County. Toombs and Foley remember the battle fought to place group homes in residential areas. Saturday
recreation program with The Parks is now 8 weeks.
1982
Opened the Jefferson Street semi-independent apartment
program. Legislation approved and signed by the governor of
Missouri providing land for the proposed Arc Activities Center
on E. Pythian.
1983
Established Sagamont group home for nine men who have
ambulatory and heavy care needs. Established group home for
four female senior citizens at Alta St. Established overnight respite program at Sagamont home. This program was later expanded to include beds at the Norton, Lombard and Newport
homes. Secured funding from the Missouri Planning Council
for Developmental Disabilities to begin the Skilled Care Respite Services program. Established the New Dimensions
Guild to assist in securing funding to construct and endow the
proposed Activities Center and other programs. Established
the Continuing Education program for individuals over the
age of 21.
1984
The Arc managed five group homes and two semi independent
apartments Supportive Living environments with 40-45 employees in one county with one office location. All clients were
DD (developmentally disabilities).
1985
Established the Norton Group Home to serve eight women
with ambulatory and other heavy care needs.
4 THE ARC OF THE OZARKS
Participated with the Kiwanis Club of Springfield South in applying and securing a U.S. Housing and Urban Development
202, Section 8 loan for constructing and operating the Sherman and Finley group homes to serve eighteen individuals in
Springfield and Ozark Missouri. The project was completed in
January and February of 1987. Began the process of applying
and securing a U.S. Housing and Urban Development 202,
Section 8 loan to establish three group homes to serve 20 individuals. This project was completed in early 1989 with the
opening of the Lakeside, Delaware, and Nichols group homes.
The Education/Recreation program became a participating
agency in the United Way of the Ozarks. Relocated the Washington Street semi-independent apartment program to Roanoke Apartments.
1987
Completed construction on the The Arc Activities Center building with offices, gymnasium, swimming pool, and other program areas. Toombs, “Clarence Wheeler REFUSED to put his
name on the building, rather made sure that it was the Timothy Grant Newport Activities Center.”
1988
Participated in the Missouri Pooled Loan Program to provide
financing for the Newport and Lombard group homes. These
homes serving sixteen individuals and four additional respite
beds were opened in 1989.
1990
Closed the Ingram Mill and Madison Group Homes as individuals moved into Supported Living arrangements.
1991
Closed Jefferson Street semi-independent apartment program
as individuals moved into Supported Living arrangements.
1992
Changed the name of the organization to Greater Ozarks Association for Retarded Citizens (GOARC). Established Individualized Supported Living (ISL) program. Closed the Roanoke
semi-independent apartment program as individuals moved
into Supported Living arrangements. Established community
integration and home management programs. Mike Powers
and John Foley join the executive staff of The Arc, both coming from the Regional Office.
1993
Closed the Alta Street group home. Established the Supported
Employment program and developed a contract with Vocational Rehabilitation. Began the process to acquire national
2014 PRESIDENT’S REPORT
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accreditation (CARF) of all major programs and services provided by the Arc. Closed Skilled Care Learning Center and assisted individuals to use integrated services in the community.
1994
We now have nine group homes, 26 ISLs, $3.2 million budget,
100 percent of clients are DD; 154 employees in two counties.
Received the full three year accreditation from CARF.
1997
Purchased the Oaklawn Care Center and Seymour Developmental Training Center in Seymour. Ten group homes, 35 ISLs
$4.5 million budget , 94 percent of clients are DD; 6 percent
PD (physical disability), 235 employees in three counties.
1998
Merged with the Barry Lawrence Association for Retarded Citizens (BLARC). It was a troubled time for BLARC. New management was not working. John Foley, Ron Prater and Jeannie
Parks were sent from the Regional Office and “in my humble
opinion, they were who saved BLARC,” says Alice Wise.
1999
Moved the Frisco St. home in Monett to Sixth Street.
ERA OF CHANGE
2000 - Present
Board chairs: Barry Brown, Arthur Mallory, Dick Dunn, Clif
Smart, Joe Johnson
2000
Changed name of the organization to The Arc of the Ozarks.
Changed Board president title to Board chair and executive director to president/CEO. Gene Barnes succeeded Bill Stone.
Hired the first full-time Certified Recreation Therapist, Kristen Chilton to expand the recreation and education programs.
Land purchased for the construction of Crowhaven Apartments, a HUD project. Home management changed name to
day program to better reflect that clients go into the community. Butterfield office put up for sale, and plans made to move
office to Monett. New Dimensions funds (the capital campaign) were transferred to The Arc of the Ozarks Foundation,
approximately $600,000.
2001
Moved the BLARC offices from Butterfield to Monett. Developed contract with board of families and the Christian County
SB-40 Board to manage Crowhaven Apartments, a 16-bed
HUD facility in Nixa, Missouri.
6 THE ARC OF THE OZARKS
2002
Expanded ISL program to Jasper County in Joplin.
2003
Fourteen group homes, 42 ISLs 14 Crowhaven Apartments,
$7.5 million budget, 90 percent DD; 3 percent PD; 3 percent
MI (mental illness), and 2 percent TBI (traumatic brain injury).
Initiated the Missouri state-wide Residential Nursing program
and hired the first agency nurse. Initiated the Supported Employment program in Monett. Took over operations of former
ResCare programs in Bolivar, which included Timber Creek
group home and Silo Ridge group home. Opened office and
day program in Bolivar. Initiated day program services in the
Springfield area. Opened day program on East Chestnut. 72
residential clients in Greene, Webster and Christian counties.
2004
Opened office location in Joplin for the programs in Jasper
County. Major fire at Oaklawn group home in Seymour, fortunately no one injured. Home was relocated to Marshfield and
renamed Oak Hill group home. New Vista Home in Monett
was relocated to Plymouth group home, a newly constructed
facility on Euclid. Springfield day programs expanded and a
second facility opened on South Delaware. Monett Day program opened. 94 residential clients; 29 ISLs. Renovations program for those with a developmental disability and co-existing
psychiatric disorder (dual diagnosis), begins, using the Paraclete model. Again received full CARF accreditation.
2005
Springfield day programs expand to a larger facility on West
Bypass, a 10,000 square foot building. Springfield Day Program West, and the Delaware program moved to this location.
Nichols group home converted to a dual diagnosis behavioral
home for adolescents. This was the beginning of the Renovation Team supporting persons with dual diagnosis, a disability
and behavioral challenges. Dr. Phillip Fellwock was first director of Renovations.
2006
Seventeen group homes, 62 ISLs, $11 million budget, 86 percent DD, 4 percent MI, 4 percent PD, 2 percent TBI, 4 percent
dual diagnosis. 488 employees in four office locations in ten
counties. Closed the Spring St. group home and day program
on the square in Cassville. Relocated to two facilities sharing
property north of Cassville. Group home renamed Summer
Hill group home. Developed contract with the Wright County
SB-40 Board to open an 8-bed group home facility in Mountain Grove. The home originally opened as a three person ISL
home.
Burned the BLARC note, having paid off the million dollar
debt of the Barry Lawrence ARC programs.
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2007
Continuing Education program initiated in Aurora, through a
grant with the Lawrence County SB-40 board. Major ice storm
hits SW Missouri on January 12, 2007. Eighty percent of the
area was without power for 5-10 days. The Activities Center
was set up as a crisis center for 10 days with 85 persons served
living in the gym the first night. Two weeks later, the final
residential individual returns home with power restored. Elm
Street Group Home closes after serving as a group home for 28
years. The Springfield Day Program North and Day Program
South close facilities and merge to a new facility on Prince
Lane. The program is called Springfield Day Program East.
2008 John Foley named President/CEO, only the fourth to
lead The Arc. Employment Solutions moved to new office on
East Chestnut Expressway. Hunt, Fish & Swap initiated as major fundraising event. Jim D. Morris, Springfield businessman
and philanthropist donates the final $500,000 needed to complete the Building for Tomorrow capital campaign
2009
Seventeen group homes, two of which are specialized, 105 ISls
$16 million budget, 80 percent MR (mental retardation), 2
percent MI (mental illness); 2 percent PD (physical disability);
1 percent TBI (traumatic brain injury), 8 percent dual diagnosis, 7 percent autism. 636 employees, four office locations,
serving 11 counties. Purchased former child care building on
Old Airport Road in Monett and renovated it for office and day
program. Barry County SB 40 Board and Thom Conus were
influential in funding the project. A 920 sq. ft. addition to the
Cassville day program is completed, also with Barry County SB
40 board funding.
The Arc obtains a grant to establish an Employment First Initiative. Newport Group Home remodeled and reopened as a
structured Renovation home for persons with a dual diagnosis.
First phase, a two story, 7400 sq. ft. addition to o the activities center , including the administrative office in Springfield
was completed at a cost of $1.5 million. Phase two, south half
of second floor of activities center, adding additional training
rooms and offices was completed.
CounterPoint Autism Services has 30 individuals and rapidly
growing. Alisa Lowry is first director. Development activities
merge into the Advancement Office, creating the coordination
of communications, public relations, marketing, fundraising,
development and social media. Julie Guillebeau is first chief
advancement officer. 100 percent of funds raised support services.
2010
Addition to Timothy Grant Newport Activities Center is dedicated and campus named in honor of benefactor, Jim D. Mor-
8 THE ARC OF THE OZARKS
ris. The kitchen was renovated into a training kitchen with
the help of Harry Cooper. The Arc programs receive another
full accreditation from CARF. Carolyn Newport is honored as
Everyday Hero by KY3 and American Red Cross. The Arc is
now on social media with a website, facebook and twitter presence.
2011
Tornado destroys Joplin office, displaces both clients and staff.
Family resource library opened to the public and Cliff Beuterbaugh is hired as family advocate. Kiwanis of Springfield
South partners with The Arc to form an Aktion Club, with 44
charter members. Final phase, north side, second floor of The
Activities Center is completed for CounterPoint Autism Services. CounterPoint and Renovations are the fastest growing
programs. Behavioral Analysts hired. Individuals served: 76
percent intellectual disabilities; 12 percent dual diagnosis, 7
percent autism, 2 percent each PD and TBI. $22 million budget, 900 employees in 21 counties. Sixteen group homes and
139 ISLs.
2012
Norton group home is renovated into a home for the medically
fragile. Grants from the city of Joplin and SW Mo Community Foundation, totaling $125000 support the building of a
duplex in Joplin. Cornerstone Psychological Clinic is opened.
Dr. Loretta Fuge is first director. We top the 1000 employee
mark; $26 million budget, 15 group homes (one specialized),
175 ISLs.
2014 PRESIDENT’S REPORT
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THE ARC QUICK FACTS
Budget: $31 million
94 %
6.4 %
1 %
100 %
of budget goes to provide services
to administration, and
to fundraising
of donations supports clients
Employees 1,100+
Clients 900+
Counties 21: Barry, Barton, Camden, Cedar, Christian, Dade,
Dallas, Douglas, Greene, Hickory, Jasper, Laclede, Lawrence,
McDonald, Newton, Phelps, Polk, Stone, Taney, Webster, Wright
Cities 15: Springfield, Bolivar, Branson, Cassville, Monett,
Mountain Grove, Joplin and Ozark. Specialized services are
available in Houston, Highlandville, Lebanon, Reeds Spring,
Rolla, Salem and Spokane
Group homes 15
Medically fragile home 1
ISLs 194
Who we serve
Traumatic brain injury
1%
Physical disabilities
2%
Autism
10%
Dual diagnosis
15%
Intellectual disabilities
72%
10 THE ARC OF THE OZARKS
FINANCIALS AND CLIENT INFORMATION
Fees for Services
93%
WHERE THE DOLLARS COME FROM
Special
Events
15%
Donations
33%
Contract Services
Investments
Rental Income
Miscellaneous
Fundraising
Fees for Services
1%
1%
1%
1%
3%
93%
Grants
51%
Intellectual Disabilities
72%
PUBLIC SUPPORT
INDIVIDUALS WE SERVE
$255,680
Traumatic Brain Injury 1%
Physical Disabilities
2%
Autism
10%
Dual Diagnosis
14%
Intellectual Disabilities 72%
Service to Clients
91%
WHERE THE DOLLARS GO
Fundraising
1%
Management/General 8%
Services to Clients
91%
2014 PRESIDENT’S REPORT
11
WHERE WE ARE
WHERE OUR CLIENTS ARE SERVED
Barry
Barton
Camden
Cedar
Christian
Dade
Douglas
Greene
Hickory
Jasper
Laclede
Lawrence
McDonald
Newton
Phelps
Polk
Stone
Taney
Webster
Wright
•
•
•
•
•
•
•
•
•
•
Residential Group Homes
Residential Supportive Living
CounterPoint Autism Services
Renovations
Day Services
Employment Solutions
Saturday recreation
No Limits - summer recreation
Lifetime of Learning
Cornerstone Psychological Services
DONORS
WHAT YOU DOLLARS CAN DO
2008
2009
2010
2011
2012
2013
$3,000
-
92
148
237
232
260
296
Set up an ISL
(deposits, minimal used furnishings,
dishes, linens, etc)
$1,000
Dental work such as
fillings and extractions
Lift chairs for clients with muscular difficulties
One - on - one staffing for children with
disabilities attending local public parks
programs
2013 GRANTS
Gannett Foundation
$ 2,500.00
Musgrave Foundation
$ 1,000.00
Baker Summer Camp
$ , 2,000.00
Greene County Senior Citizens
$ 15,000.00
Rotary Club of Springfield Southeast
$ 2,000.00
Bass Pro Shops
$ 1,000.00
Cox Health Foundation
$ 1,500.00
Enterprise Foundation
$ 1,600.00
Martin Family Foundation
$ 2,074.99
Musgrave Foundation
$ 2,659.00
Mercy Health Foundation
$ 2,074.99
Cassville Community Foundation
$
500.00
The Binnie Clements Guild
$ 2,000.00
Rotary Club of Springfield Southeast
$
700.00
John Courtney
$ 1,000.00
Force for Good
$ 15,500.00
Community Foundation of the Ozarks $ 8,214.28
_______________________________________________
TOTAL
12 THE ARC OF THE OZARKS
$ 63,398.25
$500
Clothing including shoes and coats
iPods/iPads to help non-verbal clients
communicate better
Eye exams and glasses
Repairs, maintenance and batteries
for electric wheelchairs
$300
One week of therapeutic summer camp
for one child
One, six week Lifetime Learning class:
cooking, budgeting, art, reading & others
Dental check-up with x-rays
12 months of CU bus passes
THE ARC
LEADERSHIP
BOARD
OF DIRECTORS
Mike Powers, President/CEO
Joe Johnson, chair
Tim Dygon, Vice President, Programming
Clif Smart, vice chair
Chip Wolfe, Vice President, Operations
Rebecca Woodward, secretary
Tiara Slack, Quality Assurance
Warren Davis, treasurer
Julie Guillebeau, Advancement
Carolyn Newport, past president
Jim Smith, Controller
Shirley Brown
John Miller, IT
Chris Craig
MaryBeth Kleinsasser, HR
Sarah Crews
Patti Holt
Ken Horn
Mark Johnson
Jeff Layman
Laura Murney
Tina Phillips
Linda Steinshouer
Brenda White
2014 PRESIDENT’S REPORT
You are invited to visit our facility
or follow us on facebook.
For more information contact:
Julie Guillebeau, Chief Advancement Officer,
417.864.7887, [email protected]
Danielle McCallum, Special Events Coordinator
417.864.7887, [email protected]
thearcoftheozarks.org
MAIN CAMPUS
Springfield, Missouri
1501 East Pythian
417-864-7887
MONETT
1010 Old Airport Road/65708
417-354-0071 phone 417-354-0631 fax
BOLIVAR
800 East Aldrich, Ste. F/65613
417-777-3079 phone 417-777-8579 fax
JOPLIN
1515 West 10th Street, Ste. D / 64801
417-625-4826 phone 417-625-4827 fax