2014 PRESIDENT’S REPORT Supporting individuals with disabilities for 50 years MISSION HISTORY Our mission at The Arc of the Ozarks is In 1959, a small group of parents recog- to support individuals with disabilities nized the need for services for children in directing their own lives as a valued with developmental disabilities. A sup- members of the community. port network was established for these children and their families, resulting in the 1963-64 establishment of The Arc. Today, The Arc serves individuals with a variety of disabilities. Services include residential, education, training, day habilitation, therapeutic recreation, advocacy, autism services, employment, psychological counseling - generally helping these individuals live, learn and work in our community. The Arc is affiliated with the Arc of the U.S. and our programs are accredited by CARF THE ARC OF THE OZARKS LETTER FROM THE ARC PRESIDENT/CEO The year was 1992, Mike Powers and I moved from the Springfield Regional Office to The Arc. It was a busy time. The name was changed from GOARC to The Arc of the Ozarks. ISLs were started, as was community integration. Many, many activities to support individuals with disabilities was the norm. The level of activity really has changed in the last 22 years, as we continue to meet the changing needs of the some 800 individuals we serve. We’ve had to be innovative in creating supports for a much wider range of disabilities, autism and dual diagnosis for example At the same time we are limited by our funding sources. One year we received a two percent cut in state finding, with the instructions that we could not cut services to our clients. It has, and will remain a balancing act between need and funding. I officially retire this April. However, in January we began the transition of Mike Powers to the new President/CEO. The Arc, our board, our nearly 1,100 employees, our donors and our clients and their families are in good hands with Mike’s leadership. The future is bright, even with potential funding complications. Based on experience, all of us are ready for the change and the challenges. It is with great gratitude and a warm heart that I leave my professional home for the last 2 + decades. Warmest regards, John H. Foley President/CEO March 2014 2014 PRESIDENT’S REPORT 1 THE BEGINNINGS 1960 - 1980 Board Presidents: Carolyn Newport, Jack Stahl, Winston Bledsoe, Melvin Payne, Walter Conway, all serving multiple terms. 1964 Greene County Association for Retarded Children Incorporated. Carolyn Newport was first president. Incorporators were Carolyn Newport, Patty Rook, Della Bray and Dott Frazee. First board members were: Nancy Estes, Jeanne Fries, Marion Baron, Mary Hayter, Jack Stahl and Buell Weathers. Bank account had $87. A preschool for children with developmental disabilities. Daycare started in conjunction with Macadonia Baptist Church and Springfield Regional Center Department of Mental Health. 1964 -1970’s One of the first fund raising efforts was going door-to-door with 1 lb. coffee cans asking for donations. Another early fund raiser was the annual Art Show with a variety of items for sale and many, many homemade cookies to serve. Toombs remembers, Pat Hagerman was the part time staff, she was in the office off Kentwood. “The budget for The Arc was in Pat’s purse.” Toombs credits Carolyn Newport for the supports we see today. “Carolyn was instrumental in getting state school here and the Regional Center in Springfield, rather than Marshfield. Something had to be done in Springfield, there was the sheltered workshop and a few clients housed at the Regional Center. But there were no services for the DD (developmental disabilities). Many lived at a nursing home on East Cherry, which was less than satisfactory, in fact conditions there were horrible as was the case for many DD clients in nursing homes everywhere.” Some of these were the first residents of Ingram Mill. The deplorable living conditions led to more and more group homes. Five homes were opened in about as many years: Ingram Mill, Elm Street, Madison, Sagamont, Alta. 1966 GCARC met in the basement of the YWCA on South Jefferson Avenue; a small group of parents gathering for coffee and homemade cookies to share information and encouragement. Saturday recreation program was established with Springfield Parks and Recreation Department. Kiwanis Club of Springfield South was the funder. 1975 Bill Stone initially was part-time executive director. 2 THE ARC OF THE OZARKS 1976 “If I remember correctly, the first office for GCARC was located on South Kentwood Avenue, just off Sunshine. My three year old, Michael, & I would drop Beth off at the Cerebral Palsy Center then spend the day at the office, stuffing envelopes or whatever was on the agenda that day.” Shirley Brown Larry Toombs, director of Springfield Regional Office, remembers that he’d not been on the job long when Carolyn got him on the board along with Pat Giberson, Pat Hagerman and Bill Stone. Funding came from Bill’s Kiwanis Club. John Foley joined Toombs on the board. They wanted to get into group homes big time, so Foley wrote a $20,000 grant, which was approved and the first group home, Ingram Mill was in the works. Since they did not have money to build it, they talked an SMS professor into buying a home and then renting it back to The Arc. 1977 Ingram Mill group home opened, serving nine men. 1978 Greene County was asked to place Senate Bill 40 on the ballot for voters. However, minutes from that meeting were lost and Toombs and Foley were told to get a petition to get on the ballot. Toombs and Foley remembered that the presiding commissioner was intimidating, but the duo prevailed. Gary Ellison was hired to do commercials to get it passed here, which voters did in August. 1979 A Missouri developmental disabilities grant and the Greene County Developmental Disabilities Board, today known as Abilities First, funded the opening of Elm Street home, serving nine women. “I’ve served as board member; secretary and vice chair. I’m not sure how many years I served as secretary… a bunch. There was a time when the secretary was one of the cosigners of payroll. As I worked long hours, I would pick up the checkbook, take it home, hand-sign all the checks and return it to the office for a second signature. That wouldn’t happen today!” Shirley Brown ERA OF GROWTH 1980 - 2000 Board Presidents: John Moran, Carolyn Newport, Marla Mundell, John Wilson, Ron Lindsey, Walter Rarrick, Brent Green, Arthur Mallory, Ken Horn. Two year terms was the pattern. 2014 PRESIDENT’S REPORT 3 1980 Purchased the Ingram Mill group home property. In Monett, Alice Wise remembers that BLARC (later to become part of The Arc) turned a nursing home into a group home. Located at the corner of Frisco and Cale, several of the early group home residents had been nursing home residents. 1981 Board elects Don Bassore as first executive director. Opened Madison Street group home to serve eight men, funding came from the Missouri developmental disabilities grant and the Greene County Board for the Developmentally Disabled. Established the Alta Street group home to serve four non-ambulatory men. This home was the first group home designed to serve persons with disabilities located in an R-1 residential area in Greene County. Toombs and Foley remember the battle fought to place group homes in residential areas. Saturday recreation program with The Parks is now 8 weeks. 1982 Opened the Jefferson Street semi-independent apartment program. Legislation approved and signed by the governor of Missouri providing land for the proposed Arc Activities Center on E. Pythian. 1983 Established Sagamont group home for nine men who have ambulatory and heavy care needs. Established group home for four female senior citizens at Alta St. Established overnight respite program at Sagamont home. This program was later expanded to include beds at the Norton, Lombard and Newport homes. Secured funding from the Missouri Planning Council for Developmental Disabilities to begin the Skilled Care Respite Services program. Established the New Dimensions Guild to assist in securing funding to construct and endow the proposed Activities Center and other programs. Established the Continuing Education program for individuals over the age of 21. 1984 The Arc managed five group homes and two semi independent apartments Supportive Living environments with 40-45 employees in one county with one office location. All clients were DD (developmentally disabilities). 1985 Established the Norton Group Home to serve eight women with ambulatory and other heavy care needs. 4 THE ARC OF THE OZARKS Participated with the Kiwanis Club of Springfield South in applying and securing a U.S. Housing and Urban Development 202, Section 8 loan for constructing and operating the Sherman and Finley group homes to serve eighteen individuals in Springfield and Ozark Missouri. The project was completed in January and February of 1987. Began the process of applying and securing a U.S. Housing and Urban Development 202, Section 8 loan to establish three group homes to serve 20 individuals. This project was completed in early 1989 with the opening of the Lakeside, Delaware, and Nichols group homes. The Education/Recreation program became a participating agency in the United Way of the Ozarks. Relocated the Washington Street semi-independent apartment program to Roanoke Apartments. 1987 Completed construction on the The Arc Activities Center building with offices, gymnasium, swimming pool, and other program areas. Toombs, “Clarence Wheeler REFUSED to put his name on the building, rather made sure that it was the Timothy Grant Newport Activities Center.” 1988 Participated in the Missouri Pooled Loan Program to provide financing for the Newport and Lombard group homes. These homes serving sixteen individuals and four additional respite beds were opened in 1989. 1990 Closed the Ingram Mill and Madison Group Homes as individuals moved into Supported Living arrangements. 1991 Closed Jefferson Street semi-independent apartment program as individuals moved into Supported Living arrangements. 1992 Changed the name of the organization to Greater Ozarks Association for Retarded Citizens (GOARC). Established Individualized Supported Living (ISL) program. Closed the Roanoke semi-independent apartment program as individuals moved into Supported Living arrangements. Established community integration and home management programs. Mike Powers and John Foley join the executive staff of The Arc, both coming from the Regional Office. 1993 Closed the Alta Street group home. Established the Supported Employment program and developed a contract with Vocational Rehabilitation. Began the process to acquire national 2014 PRESIDENT’S REPORT 5 accreditation (CARF) of all major programs and services provided by the Arc. Closed Skilled Care Learning Center and assisted individuals to use integrated services in the community. 1994 We now have nine group homes, 26 ISLs, $3.2 million budget, 100 percent of clients are DD; 154 employees in two counties. Received the full three year accreditation from CARF. 1997 Purchased the Oaklawn Care Center and Seymour Developmental Training Center in Seymour. Ten group homes, 35 ISLs $4.5 million budget , 94 percent of clients are DD; 6 percent PD (physical disability), 235 employees in three counties. 1998 Merged with the Barry Lawrence Association for Retarded Citizens (BLARC). It was a troubled time for BLARC. New management was not working. John Foley, Ron Prater and Jeannie Parks were sent from the Regional Office and “in my humble opinion, they were who saved BLARC,” says Alice Wise. 1999 Moved the Frisco St. home in Monett to Sixth Street. ERA OF CHANGE 2000 - Present Board chairs: Barry Brown, Arthur Mallory, Dick Dunn, Clif Smart, Joe Johnson 2000 Changed name of the organization to The Arc of the Ozarks. Changed Board president title to Board chair and executive director to president/CEO. Gene Barnes succeeded Bill Stone. Hired the first full-time Certified Recreation Therapist, Kristen Chilton to expand the recreation and education programs. Land purchased for the construction of Crowhaven Apartments, a HUD project. Home management changed name to day program to better reflect that clients go into the community. Butterfield office put up for sale, and plans made to move office to Monett. New Dimensions funds (the capital campaign) were transferred to The Arc of the Ozarks Foundation, approximately $600,000. 2001 Moved the BLARC offices from Butterfield to Monett. Developed contract with board of families and the Christian County SB-40 Board to manage Crowhaven Apartments, a 16-bed HUD facility in Nixa, Missouri. 6 THE ARC OF THE OZARKS 2002 Expanded ISL program to Jasper County in Joplin. 2003 Fourteen group homes, 42 ISLs 14 Crowhaven Apartments, $7.5 million budget, 90 percent DD; 3 percent PD; 3 percent MI (mental illness), and 2 percent TBI (traumatic brain injury). Initiated the Missouri state-wide Residential Nursing program and hired the first agency nurse. Initiated the Supported Employment program in Monett. Took over operations of former ResCare programs in Bolivar, which included Timber Creek group home and Silo Ridge group home. Opened office and day program in Bolivar. Initiated day program services in the Springfield area. Opened day program on East Chestnut. 72 residential clients in Greene, Webster and Christian counties. 2004 Opened office location in Joplin for the programs in Jasper County. Major fire at Oaklawn group home in Seymour, fortunately no one injured. Home was relocated to Marshfield and renamed Oak Hill group home. New Vista Home in Monett was relocated to Plymouth group home, a newly constructed facility on Euclid. Springfield day programs expanded and a second facility opened on South Delaware. Monett Day program opened. 94 residential clients; 29 ISLs. Renovations program for those with a developmental disability and co-existing psychiatric disorder (dual diagnosis), begins, using the Paraclete model. Again received full CARF accreditation. 2005 Springfield day programs expand to a larger facility on West Bypass, a 10,000 square foot building. Springfield Day Program West, and the Delaware program moved to this location. Nichols group home converted to a dual diagnosis behavioral home for adolescents. This was the beginning of the Renovation Team supporting persons with dual diagnosis, a disability and behavioral challenges. Dr. Phillip Fellwock was first director of Renovations. 2006 Seventeen group homes, 62 ISLs, $11 million budget, 86 percent DD, 4 percent MI, 4 percent PD, 2 percent TBI, 4 percent dual diagnosis. 488 employees in four office locations in ten counties. Closed the Spring St. group home and day program on the square in Cassville. Relocated to two facilities sharing property north of Cassville. Group home renamed Summer Hill group home. Developed contract with the Wright County SB-40 Board to open an 8-bed group home facility in Mountain Grove. The home originally opened as a three person ISL home. Burned the BLARC note, having paid off the million dollar debt of the Barry Lawrence ARC programs. 2014 PRESIDENT’S REPORT 7 2007 Continuing Education program initiated in Aurora, through a grant with the Lawrence County SB-40 board. Major ice storm hits SW Missouri on January 12, 2007. Eighty percent of the area was without power for 5-10 days. The Activities Center was set up as a crisis center for 10 days with 85 persons served living in the gym the first night. Two weeks later, the final residential individual returns home with power restored. Elm Street Group Home closes after serving as a group home for 28 years. The Springfield Day Program North and Day Program South close facilities and merge to a new facility on Prince Lane. The program is called Springfield Day Program East. 2008 John Foley named President/CEO, only the fourth to lead The Arc. Employment Solutions moved to new office on East Chestnut Expressway. Hunt, Fish & Swap initiated as major fundraising event. Jim D. Morris, Springfield businessman and philanthropist donates the final $500,000 needed to complete the Building for Tomorrow capital campaign 2009 Seventeen group homes, two of which are specialized, 105 ISls $16 million budget, 80 percent MR (mental retardation), 2 percent MI (mental illness); 2 percent PD (physical disability); 1 percent TBI (traumatic brain injury), 8 percent dual diagnosis, 7 percent autism. 636 employees, four office locations, serving 11 counties. Purchased former child care building on Old Airport Road in Monett and renovated it for office and day program. Barry County SB 40 Board and Thom Conus were influential in funding the project. A 920 sq. ft. addition to the Cassville day program is completed, also with Barry County SB 40 board funding. The Arc obtains a grant to establish an Employment First Initiative. Newport Group Home remodeled and reopened as a structured Renovation home for persons with a dual diagnosis. First phase, a two story, 7400 sq. ft. addition to o the activities center , including the administrative office in Springfield was completed at a cost of $1.5 million. Phase two, south half of second floor of activities center, adding additional training rooms and offices was completed. CounterPoint Autism Services has 30 individuals and rapidly growing. Alisa Lowry is first director. Development activities merge into the Advancement Office, creating the coordination of communications, public relations, marketing, fundraising, development and social media. Julie Guillebeau is first chief advancement officer. 100 percent of funds raised support services. 2010 Addition to Timothy Grant Newport Activities Center is dedicated and campus named in honor of benefactor, Jim D. Mor- 8 THE ARC OF THE OZARKS ris. The kitchen was renovated into a training kitchen with the help of Harry Cooper. The Arc programs receive another full accreditation from CARF. Carolyn Newport is honored as Everyday Hero by KY3 and American Red Cross. The Arc is now on social media with a website, facebook and twitter presence. 2011 Tornado destroys Joplin office, displaces both clients and staff. Family resource library opened to the public and Cliff Beuterbaugh is hired as family advocate. Kiwanis of Springfield South partners with The Arc to form an Aktion Club, with 44 charter members. Final phase, north side, second floor of The Activities Center is completed for CounterPoint Autism Services. CounterPoint and Renovations are the fastest growing programs. Behavioral Analysts hired. Individuals served: 76 percent intellectual disabilities; 12 percent dual diagnosis, 7 percent autism, 2 percent each PD and TBI. $22 million budget, 900 employees in 21 counties. Sixteen group homes and 139 ISLs. 2012 Norton group home is renovated into a home for the medically fragile. Grants from the city of Joplin and SW Mo Community Foundation, totaling $125000 support the building of a duplex in Joplin. Cornerstone Psychological Clinic is opened. Dr. Loretta Fuge is first director. We top the 1000 employee mark; $26 million budget, 15 group homes (one specialized), 175 ISLs. 2014 PRESIDENT’S REPORT 9 THE ARC QUICK FACTS Budget: $31 million 94 % 6.4 % 1 % 100 % of budget goes to provide services to administration, and to fundraising of donations supports clients Employees 1,100+ Clients 900+ Counties 21: Barry, Barton, Camden, Cedar, Christian, Dade, Dallas, Douglas, Greene, Hickory, Jasper, Laclede, Lawrence, McDonald, Newton, Phelps, Polk, Stone, Taney, Webster, Wright Cities 15: Springfield, Bolivar, Branson, Cassville, Monett, Mountain Grove, Joplin and Ozark. Specialized services are available in Houston, Highlandville, Lebanon, Reeds Spring, Rolla, Salem and Spokane Group homes 15 Medically fragile home 1 ISLs 194 Who we serve Traumatic brain injury 1% Physical disabilities 2% Autism 10% Dual diagnosis 15% Intellectual disabilities 72% 10 THE ARC OF THE OZARKS FINANCIALS AND CLIENT INFORMATION Fees for Services 93% WHERE THE DOLLARS COME FROM Special Events 15% Donations 33% Contract Services Investments Rental Income Miscellaneous Fundraising Fees for Services 1% 1% 1% 1% 3% 93% Grants 51% Intellectual Disabilities 72% PUBLIC SUPPORT INDIVIDUALS WE SERVE $255,680 Traumatic Brain Injury 1% Physical Disabilities 2% Autism 10% Dual Diagnosis 14% Intellectual Disabilities 72% Service to Clients 91% WHERE THE DOLLARS GO Fundraising 1% Management/General 8% Services to Clients 91% 2014 PRESIDENT’S REPORT 11 WHERE WE ARE WHERE OUR CLIENTS ARE SERVED Barry Barton Camden Cedar Christian Dade Douglas Greene Hickory Jasper Laclede Lawrence McDonald Newton Phelps Polk Stone Taney Webster Wright • • • • • • • • • • Residential Group Homes Residential Supportive Living CounterPoint Autism Services Renovations Day Services Employment Solutions Saturday recreation No Limits - summer recreation Lifetime of Learning Cornerstone Psychological Services DONORS WHAT YOU DOLLARS CAN DO 2008 2009 2010 2011 2012 2013 $3,000 - 92 148 237 232 260 296 Set up an ISL (deposits, minimal used furnishings, dishes, linens, etc) $1,000 Dental work such as fillings and extractions Lift chairs for clients with muscular difficulties One - on - one staffing for children with disabilities attending local public parks programs 2013 GRANTS Gannett Foundation $ 2,500.00 Musgrave Foundation $ 1,000.00 Baker Summer Camp $ , 2,000.00 Greene County Senior Citizens $ 15,000.00 Rotary Club of Springfield Southeast $ 2,000.00 Bass Pro Shops $ 1,000.00 Cox Health Foundation $ 1,500.00 Enterprise Foundation $ 1,600.00 Martin Family Foundation $ 2,074.99 Musgrave Foundation $ 2,659.00 Mercy Health Foundation $ 2,074.99 Cassville Community Foundation $ 500.00 The Binnie Clements Guild $ 2,000.00 Rotary Club of Springfield Southeast $ 700.00 John Courtney $ 1,000.00 Force for Good $ 15,500.00 Community Foundation of the Ozarks $ 8,214.28 _______________________________________________ TOTAL 12 THE ARC OF THE OZARKS $ 63,398.25 $500 Clothing including shoes and coats iPods/iPads to help non-verbal clients communicate better Eye exams and glasses Repairs, maintenance and batteries for electric wheelchairs $300 One week of therapeutic summer camp for one child One, six week Lifetime Learning class: cooking, budgeting, art, reading & others Dental check-up with x-rays 12 months of CU bus passes THE ARC LEADERSHIP BOARD OF DIRECTORS Mike Powers, President/CEO Joe Johnson, chair Tim Dygon, Vice President, Programming Clif Smart, vice chair Chip Wolfe, Vice President, Operations Rebecca Woodward, secretary Tiara Slack, Quality Assurance Warren Davis, treasurer Julie Guillebeau, Advancement Carolyn Newport, past president Jim Smith, Controller Shirley Brown John Miller, IT Chris Craig MaryBeth Kleinsasser, HR Sarah Crews Patti Holt Ken Horn Mark Johnson Jeff Layman Laura Murney Tina Phillips Linda Steinshouer Brenda White 2014 PRESIDENT’S REPORT You are invited to visit our facility or follow us on facebook. For more information contact: Julie Guillebeau, Chief Advancement Officer, 417.864.7887, [email protected] Danielle McCallum, Special Events Coordinator 417.864.7887, [email protected] thearcoftheozarks.org MAIN CAMPUS Springfield, Missouri 1501 East Pythian 417-864-7887 MONETT 1010 Old Airport Road/65708 417-354-0071 phone 417-354-0631 fax BOLIVAR 800 East Aldrich, Ste. F/65613 417-777-3079 phone 417-777-8579 fax JOPLIN 1515 West 10th Street, Ste. D / 64801 417-625-4826 phone 417-625-4827 fax
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