APJ SPP Quick Guide

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APJ QUICK GUIDE
SYMANTEC REDESIGNED PARTNER PROGRAM – APJ QUICK GUIDE
Rewarding Capability, Commitment & Growth
The Redesigned Symantec Partner Program
• Comprehensive, customer-focused, more rewarding program based on Capability,
Commitment & Growth.
• Competency based model featuring 14 Solution-based Competencies that map to partner
business models.
• May 2014: Redesigned Program Launch (start of the Transition Period).
• October 2014: Benefits for the redesigned Partner Program become effective. First
partner tier adjustment based on the redesigned Partner Program requirements.
• April 2015: Next partner tier adjustment to redesigned Partner Program requirements
(end of the Transition Period).
Key Benefits by Membership Tier
Financial Benefits*
Platinum
Gold
Silver
Symantec Development Fund
Up to 5%
Proposal-based
n/a
Growth Accelerator Rebate
Up to 8%
Up to 4%
n/a
Renewal Performance Incentive
Up to 2%
Up to 2%
n/a
Up to 20%
for Expert
Up to 20%
for Expert
Up to 10%
for Principal
Up to 10%
for Principal
Opportunity Registration Rebate
Up to 10%
for Principal
*Financial benefits subject to applicable program terms & conditions and availability.
What’s Changing
The new Partner Program is built upon the foundation of competency based on
capabilities, performance and customer satisfaction. Upon attainment of competencies,
partners will gain access to:
• Principal Competency – with access to transactional benefits including Opportunity
Registration Program (ORP).
• Expert Competency – with access to transactional and strategic benefits including ORP,
Growth Accelerator Rebate, Renewal Performance Incentive and Development Funds.
Key Requirements by Membership Tier
Platinum
3 Expert Competencies
Gold
1 Expert Competency
Silver
1 Principal Competency
Key Requirements by Competency Level
Expert
• Accreditation Requirements
• Revenue Threshold Requirements
• Competency Business & Technical Validation (Technical validation applicable to
Integrate competencies only)
• Competency Customer Reference Requirements (effective from Go-Live)
• Customer Satisfaction Requirements (effective from Go-Live)
Principal
• Accreditation Requirements
• Revenue Threshold Requirements (required to maintain Principal status)
• Competency Customer Reference Requirements (effective from Go-Live)
APJ Market Classifications
Mature JPN
Japan only
Mature AU
Australia only
Mature Sub Scale
Korea, Taiwan, HK, Singapore
Emerging Rising
China
Emerging Developing
India, New Zealand, Malaysia, Indonesia, Thailand, Vietnam, Philippines,
all rest emerging territories
The information contained within this document is for information purposes only and subject to change prior to final publication. For additional information, refer to PartnerNet.
APJ Requirements
Annual New Business Revenue USD**
Manage
Resell
Integrate
Primary Products
# Accredited
Individuals
Mapped to
Specialisation
Enterprise Backup
and Recovery
NetBackup, NBU Appliance*
DP NBU
Archiving
Enterprise Vault,
EV.cloud
Archiving & eDiscovery
eDiscovery
Clearwell eDiscovery,
Clearwell Appliance*
Archiving & eDiscovery
(Clearwell)*
Dynamic Storage
and Continuity
Storage Foundation, Cluster Server,
Cluster File System
SM, HA
Data Security
Data Loss Prevention, Data Center
Security
DLP, ITC
Security Monitoring
and Management
MSS, DeepSight
Managed Sec Svcs*
Mobility
Mobile Management Suite
Mobility Solution
Endpoint
Management
IT Management Suite
EM
Mid-Market Backup
and Recovery
Backup Exec, Backup Exec Appliance*
DP BE, SMB
Endpoint Security
SEP, SEP.cloud
ES, Encryption, SMB
Gateway Security
Messaging Gateway, Web Gateway,
Email Security.cloud
n/a
Website Security
Solutions
Website Security Solutions, GeoTrust SSL,
Thawte SSL, Symantec SSL, Rapid SSL
Website Sec
Partner Program*
Cloud Services
Requirements under development
Managed Services
Requirements under development
Mature
JPN
Mature
AU
Mature
Sub Scale
Emerging
Rising
Emerging
Developing
Validation
Customer
Satisfaction
(Future Requirement)
Reference
Expert
2 SSE, 2 SSE+, 2 STS
800,000
800,000
480,000
380,000
120,000
Tech Validation & Business Plan
3
Principal
1 SSE, 1 SSE+, 1 STS
10, 000
10, 000
10, 000
10, 000
10, 000
N/A
1
Expert
2 SSE, 2 SSE+, 2 STS
480,000
480,000
80,000
80,000
60,000
Tech Validation & Business Plan
3
Principal
1 SSE, 1 SSE+, 1 STS
10, 000
10, 000
10, 000
10, 000
10, 000
N/A
1
Expert
2 SSE, 2 SSE+, 2 STS
80,000
80,000
80,000
80,000
60,000
Tech Validation & Business Plan
3
Principal
1 SSE, 1 SSE+, 1 STS
10, 000
10, 000
10, 000
10, 000
10, 000
N/A
1
Expert
2 SSE, 2 SSE+, 2 STS
800,000
180,000
180,000
180,000
120,000
Tech Validation & Business Plan
3
Principal
1 SSE, 1 SSE+, 1 STS
10, 000
10, 000
10, 000
10, 000
10, 000
N/A
1
Expert
2 SSE, 2 SSE+, 2 STS
180,000
180,000
180,000
180,000
120,000
Tech Validation & Business Plan
3
Principal
1 SSE, 1 SSE+, 1 STS
10, 000
10, 000
10, 000
10, 000
10, 000
N/A
1
Expert
2 SSE, 2 SSE+, 2 STS
80,000
80,000
80,000
80,000
60,000
Tech Validation & Business Plan
3
Principal
1 SSE, 1 SSE+, 1 STS
10, 000
10, 000
10, 000
10, 000
10, 000
N/A
1
Expert
2 SSE, 2 SSE+, 2 STS
80,000
80,000
80,000
80,000
60,000
Tech Validation & Business Plan
3
Principal
1 SSE, 1 SSE+, 1 STS
10, 000
10, 000
10, 000
10, 000
10, 000
N/A
1
Expert
2 SSE, 2 SSE+, 2 STS
800,000
120,000
120,000
120,000
80,000
Tech Validation & Business Plan
3
Principal
1 SSE, 1 SSE+, 1 STS
10, 000
10, 000
10, 000
10, 000
10, 000
N/A
1
Expert
2 SSE, 2 SSE+
800,000
120,000
120,000
80,000
80,000
Business Plan
3
Principal
1 SSE, 1 SSE+
10, 000
10, 000
10, 000
10, 000
10, 000
N/A
1
Expert
2 SSE, 2 SSE+
480,000
180,000
120,000
120,000
80,000
Business Plan
3
Principal
1 SSE, 1 SSE+
10, 000
10, 000
10, 000
10, 000
10, 000
N/A
1
Expert
2 SSE, 2 SSE+
80,000
80,000
80,000
80,000
60,000
Business Plan
3
Principal
1 SSE, 1 SSE+
10, 000
10, 000
10, 000
10, 000
10, 000
N/A
1
Expert
2 SSE, 2 SSE+
80,000
80,000
80,000
80,000
60,000
Business Plan
3
Principal
1 SSE, 1 SSE+
10, 000
10, 000
10, 000
10, 000
10, 000
N/A
1
CSAT
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
* Subject to availability in country
** Annual Competency New Business Revenue (excludes Renewals Revenue)
The information contained within this document is for information purposes only and subject to change prior to final publication. For additional information, refer to PartnerNet.
Need help with your transition into the Redesigned Symantec Partner Program?
Our Partner Marketing Centre team can help! Contact them at: [email protected]
Or speak to them through the toll free numbers below:
Australia: +0011 800 274 288 48
New Zealand: +00800 274 288 48
Thailand, Malaysia, Singapore: +001 800 2742 8848
Philippines: +00 800 2742 8848
India: +000 800 440 2040
Indonesia: +001 803 442 386
HK, Korea: +001 800 2742 8848
China, Taiwan, Macau: +00 800 2742 8848
Japan: +010 800 2742 8848
To learn more, please visit: http://partnernet.symantec.com/partnership. You can also speak with your Symantec Partner Success Manager.
We look forward to your continued partnership and welcome to the new Symantec Partner Program!

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