Fiona Mason Tel: 07922 507176 Whitehall Road, Leeds, LS1 4AW Email: [email protected] Website: www.fmason.co.uk I am a highly motivated individual with outstanding communication skills and a strong sense of career direction. My dream is to build a career in marketing, digital marketing, PR and design within an ambitious and growing company. Key Skills Customer Service – I have worked in a variety of customer facing roles, which have helped me develop strong interpersonal and communication skills. I always strive to go the extra mile ensuring I give the best possible service to customers and clients. Teamwork – Throughout University I have worked in various groups to complete research projects and present findings. I also managed my university radio team helping develop leadership skills. Communication – I have confident written and verbal communication skills this shows in the standard of my customer service and the high level of my copywriting. Attention to Detail – I strive to complete all tasks to an excellent standard; this can be seen in the quality of my previous work and the high grades I achieved throughout university. Research/ Analysis– I have undertaken various research projects for my degree, gathering and interpreting data and correlating findings in reports. I have also coordinated market research for my university radio station to clarify the wants and needs of the students and publics. Education & Qualifications Sept 2010 – June 2013 BA (HONS) Music & Promotion – First Class University of Huddersfield/ University Campus Barnsley Relevant Modules: Principles of Marketing, Media and Public Relations, IT and Desktop Publishing, SubEditing, Design & Production, Strategic Media Relations, Innovation and Entrepreneurship in Action. My favourite project involved working as part of a team to develop a marketing strategy/ PR campaign to help improve the message and raise awareness of local charity Barnsley Beacon. Sept 2009 – June 2010 BA (HONS) Popular and World Music – 2:1 University of Leeds Sept 2005 - June 2007 BTEC Level 3 National Diploma Music Practice - Distinction OCR Level 2 Certificate Communication OCR Level 2 Certificate ITC OCR Level 1 Certificate Applied Number Grimsby Institute of FE & HE Sept 2004 - June 2005 Introductory Diploma Performing Arts Music - Distinction Grimsby Institute of FE & HE Employment History Feb 2014 - Ongoing Jets4Pets Freelance Designer Jets4Pets are a small Yorkshire business providing pet relocation services across the world. Duties/ Responsibilities: • Design and develop a professional PowerPoint presentation • Create and design a sales brochure to accompany the presentation • Rewrite concise copy and proof read all documents • Work to strict deadlines and complete work to a high standard • Opportunity for future work for other projects - current developing a postcode price list Jan 2014 – Mar 2014 The Matrix Bar Staff/ Design I worked as a part-time bar member at a popular rock bar in Grimsby called The Matrix. Duties/ Responsibilities: • Serve customers in accordance with the relevant service standards • Always ensure a clean and tidy environment • Adhere to correct cash handling procedures in operating tills • Responsible for receiving payment of goods • Establish the ability to work unsupervised and ensure stock and cash was secure • Develop excellent teamwork and communication skills • Use my initiative to multi-task and prioritise in a busy environment • Deal confidently with the general public and provided a welcoming atmosphere • Demonstrate an ability to work calmly and effectively under pressure • Develop a professional design for a cocktail and shooter menu Work Experience Jan 2012 - May 2013 Music and Radio Society (University Campus Barnsley) Marketing & Events coordinator/ President As part of my role as president of the Music and Radio Society (MARS), I chose to expand the society’s position within the campus and develop the University’s first ever student radio station. Duties/ Responsibilities: • Develop the MARS.Radio brand for online and print media • Generate marketing materials for recruiting members and events • Undertake administration tasks (scheduling presenters, managing budgets) • Conduct market research to clarify the wants and needs of the students • Coordinate social media - create engaging content for Facebook and Twitter • Manage the radio team members developing leadership skills • Obtain industry media trainers • Create unique PR Campaigns to raise awareness of the station • Plan and organise regular events Training July 2013 – Ongoing (to complete July 2014) eCareers Web Master Class I am currently undertaking a web master class with eCareers to improve and develop web skills. • • • • Adobe creative applications Photoshop, Illustrator, InDesign, Edge Animate Search Engine Optimisation, Internet Marketing, Running an Online Business Coding basic HTML 5 and CSS Wordpress Theme Selection and Customisation Nov 2013 – Dec 2013 BiY Graduate Business Academy I took part in a three day training and networking academy. This introduced me to the challenges small businesses face and how graduates have the skills to help them. • • • • Assess challenges and problems small businesses face Work as a team to find solutions to problems raised Took away a new confidence in my abilities Developed contacts in various areas of business Hobbies / Interests I am very creative and enjoy developing new designs for fun. I have a passion in music and I am currently writing my own music promotion blog called ‘On The Bloc’. I also enjoy photography and would like to take classes to improve my ability. References A list of references can be provided on request Please visit my portfolio website for examples of my work www.fmason.co.uk
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