Bio Innovation SA Request for Tenders (RFT) for: Conference Centre Operator services Issue Date: 13 October 2014 Document Contents Part A – Invitation and Rules Part B – Requirements and Specification Part C – Response Schedule Page 1 PART A - INVITATION AND RULES 1. INVITATION Bio Innovation SA (“BioSA”) invites tenders for provision of Conference Centre Operator services (“the Requirement”) on the terms of this document. This is an invitation to treat and not an offer. 2. BACKGROUND BioSA was established pursuant to the Public Corporations (Bio Innovation SA) Regulations 2001 to foster the growth of the bioscience industry in South Australia. As part of its operations, BioSA manages two business incubator buildings in Thebarton, the BioSA Business Incubator, and Tech Hub. The BioSA Business Incubator houses a Conference Centre, which is open for bookings to the public. The Conference Centre is managed by a third party contractor, on behalf of BioSA. Due to SA Government procurement requirements, BioSA is requesting suitable catering businesses to tender for the Conference Centre Operator contract, for a term of up to 3 years. The current Conference Centre Operator contract expires on 30 November 2014. The current Conference Centre Operator has been invited to re-apply. 3. DOCUMENT STRUCTURE This Request for Tender consists of the following: Part A Invitation to Tender and Rules Part B Requirements and Specifications Part C Response Schedules 4. CONTACT OFFICER All communications regarding this request for tender should be in writing and addressed to the Contact Person. The Contact Person is Page 2 Name: Greg Hall Title: Director, Biotechnology Infrastructure Address: Level 1, BioSA Business Incubator, Lot 1, 40-46 West Thebarton Rd, Thebarton SA 5031 Telephone: 8217 6403 Email: [email protected] If there are parts of the document or the Requirement that respondents do not understand, respondents should contact the nominated Contact Officer no later than 25 October 2014. Respondents are invited to have a representative attend a pre-tender meeting at the BioSA Business Incubator, Lot 1, 40-46 West Thebarton Rd, Thebarton SA 5031 by appointment with the Contact Person before 25 October 2014. 5. FORMAT Respondents are requested to prepare their response in the following format: One copy on A4 sized paper; or By email as an attachment in PDF or Word format. 6. LODGEMENT The tender should be marked “Attention: Greg Hall”, if in hard copy enclosed in a sealed envelope and posted to PO Box 110, Hindmarsh, SA 5007 or delivered to BioSA, Level 1, BioSA Business Incubator, Lot 1, 40-46 West Thebarton Road, Thebarton SA 5031 Or if submitted electronically, be emailed to [email protected] (All electronic copies must be virus checked before being emailed) and received by BioSA no later than 4 pm on 27 October 2014 7. PROBITY Respondents must ● ● ● ● ● ● Page 3 declare any actual or potential conflict of interest; not seek to employ or engage the services of any person who has a duty to BioSA as an adviser, consultant or employee (or former adviser, consultant or employee) in relation to this process; not collude with any potential respondent; comply with all laws in force in South Australia applicable to the process including the Competition and Consumer Act 2010 (Cth); disclose whether acting as agent, nominee or jointly with another person and disclose the identity of the other person; not offer any incentive to, or otherwise attempt to influence, any employee of BioSA or any member of any evaluation committee at any time; ● ● conduct itself in a manner that does not invite, directly or indirectly, BioSA’s officers, employees or agents or any public sector employee (as defined in the Public Sector Act 2009) to behave unethically, to prefer private interests over BioSA’s interests or to otherwise contravene the Code of Ethics for the South Australian Public Sector; and not make any news releases or responses to media enquiries and questions pertaining to this process without BioSA’s written approval. If a respondent acts contrary to these expectations, BioSA reserves the right (regardless of any subsequent dealings) to: terminate negotiations; terminate consideration of that respondent’s tender; and terminate any contract between that respondent and BioSA in relation to the Requirement without any obligation on BioSA to make any payment to that respondent. 8. RESERVATION OF RIGHTS BioSA reserves the right to: ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● Page 4 invite any person or entity to submit a tender; extend the tender closing date; vary the Statement of Requirement and/or the Specifications at any time, subject to BioSA first giving each respondent the opportunity to respond to the variations; allow a respondent to correct any mistakes in its tender provided that this does not give rise to any unfairness to any other respondent; allow a respondent to change its tender before the completion of evaluation of tenders, but only if the same opportunity is given to all respondents; consider a tender submitted other than in accordance with this document; consider an incomplete tender; exclude from consideration a tender that has not been submitted by the Closing Time; abandon this invitation process at any time; clarify any aspect of a tender after the closing date; seek the advice of external consultants to assist BioSA in the evaluation or review of tenders; make enquiries of any person or entity to obtain information about the respondent and its tender; seek information from any respondent; following evaluation of tenders, invite revised tenders from one or more respondents; following evaluation of tenders, negotiate with one or more respondents; negotiate with a respondent for the provision of any part of the Requirement, and to negotiate with any other respondent with respect to the same or other parts of the Requirement, and to enter into one or more contracts for all or any part of the Requirements; enter into negotiations with any other person or entity who is not a respondent; ● ● discontinue negotiations at any time with any respondent; and propose revised or replacement contract terms at any stage in this tender process in substitution for, or in addition to, the terms and conditions included. 9. ACCEPTANCE BioSA is not obliged to accept any tender. If BioSA does accept a tender it is not obliged to accept the lowest price tender. BioSA may consider or accept (at BioSA’s sole discretion) any tender including without limitation a late tender or the tender of a respondent who has failed to submit a tender in accordance with these rules. No acceptance of a tender nor any invitation to negotiate or to make an offer will be effective to constitute a contract or to create any legitimate expectation on the part of the respondent unless a formal written contract is executed by both parties. Notification to a respondent that it is the preferred respondent will not constitute an acceptance of the tender but an invitation to negotiate. 10. EVALUATION CRITERIA BioSA reserves the right to consider other tenders for the Requirement. The respondent is reminded that any requirements identified as mandatory are considered to be of fundamental importance to the delivery of the Requirement, and a fully compliant response is expected. Respondents will be evaluated against the following general criteria: Prior performance Demonstrated relevant experience Compliance with Statement of Requirement and/or Specification Management approach, capability and capacity (including quality systems, risk management approach, methodology, customer service, innovation, proposed work plan, availability of resources) Price/cost Compliance with government policies and laws (environmental, work health and safety etc) Respondents may be required to provide supporting information to enable these criteria to be assessed. 11. COST OF PREPARATION OF TENDERS Respondents are responsible for the cost of preparing and submitting a tender and all other costs arising out of the process. Page 5 12. GOVERNMENT POLICIES South Australian Government policies on industry participation and other matters apply to all South Australian Government procurement and related transactions. 13. CONSORTIUM TENDERS If a respondent submits a tender in conjunction with any other person, or with the intention of acting, in the future, in conjunction with any one or more other persons (“group members”) in relation to this process the following applies: BioSA expects that a respondent will provide a description of the proposed legal structure and relationships that are proposed between the respondent and group members; and BioSA expects that respondents will nominate one person as the preferred contact person for their company and all group members. Notwithstanding any undertaking regarding confidentiality, by submitting a tender, the respondent agrees that BioSA may forward information relating to the respondent or its tender to the Australian Competition and Consumer Commission (ACCC) if BioSA reasonably suspects, or is notified by the ACCC that it reasonably suspects, that there is cartel conduct or unlawful collusion in relation to this tender process (whether or not the suspicion relates to the tender). 14. CONFIDENTIALITY You and BioSA may disclose information to any consultant engaged for the purpose of this process if the consultant is required to preserve the confidentiality of that information. Information supplied by or on behalf of BioSA is confidential to BioSA and you are obliged to maintain its confidentiality. BioSA understands the need to keep commercial matters confidential in appropriate circumstances, but reserves the right to disclose some or all of the contents of your Tender and related information: if required to do so by law or convention; or in order that the relevant Minister may discharge their duties and obligations to Parliament and the South Australian Government; or to the Australian Competition and Consumer Commission (ACCC) if BioSA reasonably suspects, or is notified by the ACCC that it reasonably suspects, that there is cartel conduct or unlawful collusion in relation to this RFT process (whether or not the suspicion relates to your tender), and any condition in a tender that purports to prohibit or restrict the Government’s right to make such disclosures cannot be accepted. Page 6 15. STATE FEDERAL COOPER ATION ON TRADE PRACTICES MATTERS You must submit with your tender a signed declaration, in the form set out in Annexure A, that: (a) confirms that your tender is independent and that there has not been any unlawful collusion with any other respondent or party in connection with this RFT process; and (b) clearly indicates the estimated total value of the goods and/or services to be provided by sub-contractors, and where that value exceeds 25% of the total value of your tender, your declaration must include a complete list of all sub-contractors, the value, and the nature of the work to be provided under each sub-contract. If your tender is submitted jointly with another party or parties then each joint respondent must provide a signed declaration in the form set out in Annexure A. The requirement of independence in sub-clause (a) shall not apply as between the joint responding parties. If you do not provide the duly completed declaration or if any part of your declaration is found to be false BioSA reserves the right (regardless of any subsequent dealings) to: Page 7 terminate negotiations; terminate consideration of your tender; and terminate any contract between you and BioSA in relation to the Requirement without any obligation on BioSA to make any payment to you. PART B – REQUIREMENT AND SPECIFICATION Services Conference Centre Operating Agreement. The Conference Centre operator is primarily responsible for the efficient functioning of the conference centre located in the BioSA Business Incubator building, Lot 1, 40-46 West Thebarton Road, Thebarton SA 5031. This includes dealing with conference centre clients and guests, taking event bookings, catering for events, room set-up and pack-down, social media marketing for the conference centre, invoicing conference centre clients and timely reporting to BioSA of event bookings. See Schedule 1 for a full description of the services and KPIs. Term Up to 3 years, commencing 1 December 2014. Fee Tender parties to advise the fee structure and any performance incentives offered. The conference centre operator will be entitled to retain all proceeds received from catering activities unless otherwise offered by tender and accepted by BioSA. BioSA will be entitled to retain the Room Hire Fees in accordance with the schedule in Schedule 2, subject to any performance bonus entitlements, unless otherwise offered by tender and accepted by BioSA. Premises for use by Conference Centre Operator Conference Centre, Kitchen, Cool Room and portion of the office area located at Lot 1, 40-46 West Thebarton Road, Thebarton SA 5031 and shaded in yellow and green in the plans in Schedule 3. Minimum Operating Hours From 9.00 am to 5.00 pm every weekday (excluding public holidays) and for such further hours as are required to perform the Services (which includes after hours, weekends and public holidays). Page 8 An additional, adjacent office may also be available (negotiable). Tender parties to advise if an additional office is required as part of their tender. Food and Beverage Requirements Tender parties are advised that they must be able to provide a high quality conference centre menu package comprising at least the following: A fresh and tasty conference centre menu package, offering a variety of hot and cold selections; and A range of good quality hot and cold beverages, including South Australian wines and beers. Tender parties must supply their proposed food and beverage pricing structure, as this will be a relevant factor in determining the successful tender. Tender parties may also be requested by BioSA, as part of the tender process, to provide examples of their food offerings in order for BioSA to consider quality, as this will also be a relevant factor in determining the successful tender. Tender parties must hold a liquor licence enabling them to provide the services. Equipment BioSA will supply the equipment specified in Schedule 4. The conference centre operator will be required to supply any additional equipment required to perform the services. Conference Centre Operator’s Costs Overheads of the conference centre operator including staff, contractors, cost of goods, food, beverages and equipment not supplied by BioSA, insurance. Any fees or costs to obtain and maintain a liquor licence to enable the conference centre operator to provide the services. BioSA’s Costs Rent and utilities (including gas, electricity, water, lighting, telephones and internet) for the premises used by the Conference Centre Operator. Repair, maintenance or replacement of BioSA’s property and equipment. The conference centre booking software. Page 9 Schedule 1 General Description of Services The Supplier is to operate all aspects of the BioSA Conference Centre including; Catering and Events- provide an efficient, licenced catering service for the Conference Centre Clients, to a quality and standard expected of that operating in commercial business premises, and manage the running of events including the set-up, break-down and clean-up of functions Administration- administering the Conference Centre’s operations, including taking booking, managing events and event enquiries, liaising with Conference Centre Clients, quoting and invoicing of clients and reporting to BioSA Marketing- marketing the Conference Centre in accordance with the Marketing Plan Specific Services Catering and Events Operate a licenced catering service for Conference Centre Clients that is reasonably priced and is appropriate to the business trade providing: A fresh and tasty Conference Centre menu package, offering a variety of hot and cold selections; and Good coffee and a range of other hot and cold beverages, including wine and beer. Offer high quality event management and catering service to the Conference Centre Clients including: setup and breakdown the Conference Centre configuration for events serve food and beverage at events assist the Conference Centre Clients with any troubleshooting or other matters prior to, during or after events tidy up and spot cleaning during and after events (but not including comprehensive mopping or vacuuming of Conference Centre) maintain a consistently high level of service to the Conference Centre Clients at all times Catering and Events KPIs Page 10 90% or more of the Conference Centre Clients, when monitored, consider that the food, beverages and service they received was “satisfactory” or better The Supplier is able to cater, for any given event, a range of food and beverages adequate for 95% of the Conference Centre Clients No adverse events occur with respect to catering or event management. An adverse event is one where an aspect of the event has been wholly or substantially overlooked such as; o a failure to provide food or beverage service to an event (where the food or beverages have been pre-booked) o a failure to setup the Conference Centre configuration for an event Administration The Supplier is responsible for managing events and event enquiries, on-line bookings and logistics, ensuring a high level of customer service at all times and at least during the minimum operating hours. The Supplier will be required to work closely with Conference Centre Clients, BioSA and BioSA’s contractors in performing the following: coordinating and managing Conference Centre events including all logistics from initial concept design through to execution and review manage the Conference Centre Booking Software and receive and confirm bookings from Conference Centre Clients ensure adequate staff are rostered so that proper service levels are maintained during times of peak event activity and during the minimum operating hours invoice Room Hire charges on behalf of BioSA liaise with, and provide adequate reporting to, the BioSA finance team to allow for BioSA to review and record invoices to Conference Centre Clients for Room Hire liaise with the Director, Biotechnology Infrastructure in a timely manner prior to confirming bookings for events that will wholly or partially run Out of Hours Administration KPIs BioSA is provided with copies of Room Hire charges invoices no later than the business day after the event at least 90% of the time, with 100% of copies of Room Hire charges invoices provided to BioSA no later than three business days after the event confirmed bookings are quoted and invoiced with the correct Room Hire, with no more than one incorrect invoice provided per quarter (not including incorrectly quoted bookings that are resolved satisfactorily to the Conference Centre Client and BioSA) BioSA is notified at least 90% of the time prior to bookings being confirmed for events that will wholly or partially run Out of Hours, with BioSA being notified 100% of the time prior to the event for events that will wholly or partially run Out of Hours. Marketing The Supplier is responsible for promoting the use of the Conference Centre to the business community, with the aim of increasing the use and productivity of the Conference Centre. The Supplier may be required to work closely with the BioSA marketing team and contractors, with the implementation of internal and external communications, advertising, public relations and promotional programs. The Supplier will be required to seek to grow the number and patronage of Conference Centre Clients by; Sales calls Marketing campaigns via social media Page 11 Develop and maintain effective relationships with the SA bioscience industry, tenants of the BioSA Incubator, suppliers, media agencies and the BioSA team Conduct client satisfaction surveys from time to time Collect and collate statistical database information and report on Conference Centre activities and Generally implementing the Marketing Plan in conjunction with the BioSA Marketing team Marketing KPIs Confirm a booking with at least 3 new Conference Centre Clients per quarter Achieve booking levels ($ received in Room Hire) equal to or better than 95% of budget each quarter Room Hire budget per financial year quarter Page 12 Q1: $34,200 plus GST Q2: $27,000 plus GST Q3: $20,700 plus GST Q4: $35,100 plus GST Update the BioSA Conference Centre Facebook page at least once per week. Schedule 2 ROOM RATES 1-2 hours inclusive More than 2 hours to 4 hours inclusive 4 hours or more Hourly Rate Half-Day Rate Full-Day Rate All prices are GST inclusive Hourly Half-Day Full-Day Capacity Katz Room $27 $70 $105 6 Eccles Room $37 $90 $125 10 Burnet Room $68 $230 $300 20 Bragg 2 Room $104 $260 $340 30 Florey Room $110 $275 $360 40 Bragg 1 Room $139 $345 $455 70 Bragg 1 & 2 Room $247 $605 $795 110 Exhibition Hall * $84 $230 $285 100 Balcony / Garden / Shade sails $92 $230 $285 100 Room * 2 hour minimum charge to hire the Exhibition Hall on an hourly rate for “break out” use Notes: Evening and weekend hire cost is subject to additional after hours staff cost of $50 (incl. GST) per hour or part thereof AFTER 6.00pm and BEFORE 7.00AM and on WEEKENDS Additional security charge of $26.95 per hour (incl. GST) after 6.00pm for more than 100 people BioSA Incubator Tenants receive 25% discount on room hire (for rooms other than Katz Room & Eccles Room which are free of charge). If the Katz Room & Eccles Room are booked by clients, an alternate room will be provided to tenants free, if available. 10% discount may be offered to not-for-profit groups, at the discretion of BioSA management. Page 13 Schedule 3 The following premises are for use by the conference centre operator in performing the services: Yellow Conference centre operator areas Green Conference centre Blue Common areas Page 14 Schedule 4 The following equipment is provided by BioSA during the Term for use by the conference centre operator (on an exclusive basis) for the purpose of providing the Services: Cool Room 1 Comcater R90-6 Oven Range o 6 high capacity burners (24m/j each) o Large oven with 3 grids o Dimensions: 900mm (w) x 803mm (d) x 1125mm (h) 1 Skope Centaur 2 Door Underbench Fridge o Dimensions: 1200mm (w) x 700mm (d) x 840mm (h) o Stainless steel bench top 1 Norris model: BT700 Dishwasher o Pass-through ‘hood’ type o 60/90/120 Second wash cycle o Includes 2 x Plate, 1 x Cup and 1 x Cutlery Rack o 2 year parts Warranty 1 x Roma Retro 180 Refrigerated Display Cabinet – Elegant stainless steel Finish – Brilliant internal illumination – Electronic temperature control and display – Heated front glass – Ventilated cooling system – Automatic de-frost – Adjustable shelves – Dimensions: 1800mm (w) x 730mm (d) x 1200mm (h) 1x Roma Retro 180 Heated Display Cabinet – Heated to 75ºC – Elegant stainless steel Finish – Brilliant internal illumination – Electronic temperature control and display – Adjustable shelves – Dimensions: 1800mm (w) x 730mm (d) x 1200mm (h) Approximately 100+ place settings including: – Knives (main + dessert) – Forks (main + dessert + cake) – Spoons (soup, dessert and tea) – Cups and saucers – Mugs – Plates (side, entrée + soup + dinner) Approximately 100 of each of the following – Red wine glasses – White wine glasses Page 15 – – – Champagne glasses Water/beer glasses round dishes (2 sizes) Approximately 50 of each of the following – glass latte cups – salt and pepper shakers – sugar stick holders – milk Jugs – rectangular sauce/butter dishes – water bottles – serving platters (various sizes) Approximately 10 of each of the following – square serving bowls (2 sizes) – serving platters – teapots Approximately 48 table number stands Approximately 20 drink trays 4 insulated jugs Office fit-out (in the office forming portion of the Premises on the Supply Commencement Date) including o Computers o Desks o Telephones o Office chairs User licence/s to the Booking Software and other software required to perform the Services The following equipment is provided by BioSA during the Term for use by the conference centre operator (on a non-exclusive basis) for the purpose of providing the Services: Photocopier/scanner All audio visual and other equipment built into the Conference Centre and the Premises Approximately 24 Indoor Tables Approximately 84 Indoor Chairs Approximately 12 Outdoor Tables Approximately 48 Outdoor Chairs Page 16 PART C – RESPONSE SCHEDULE 1. ORGANISATIONAL DETAILS Subject Details Respondent’s Business Trading Name Respondent’s Registered Name A.B.N A.C.N Type of Entity Company, Trust, Partnership, Individual, Other Registered business head office name and location Place of Business Postal Address Contact person Phone Contact details for contact person Fax Mobile Email Directors: List names for people currently in positions of authority and management 2. Company Secretary: Principal Executive Officers: FINANCIAL VIABILITY BioSA reserves the right to request additional financial information as required to gain further comfort regarding the financial capacity of entities assessed. Respondents are required to demonstrate they have the financial capacity to provide, over the term of the contract, all the requirements specified. Subject During the evaluation, a respondent may be required to Page 17 Details submit a copy of its annual audited documents (including, but not limited to: annual reports and balance sheets; profit and loss statements; and cash flow statements for the last three financial years). Please indicate whether or not you will provide such reports (if required) by circling/deleting yes or no below. 3. YES/NO If you provide a ‘no’ response, you must provide a statement detailing your reasons. CONFLICT OF INTEREST Respondents are required to provide details of any interest, relationship or clients that may or do give rise to a conflict of interest and the issue about which that conflict or potential conflict does or may arise. Subject Details YES/NO Are there any actual or perceived conflicts of interest in providing this requirement? If yes, please detail. 4. REFERENCES Please provide up to three referees that may be contacted with regards to the goods/services offered in your response. Subject Referee 1: Client name Client contact person name Client contact person title Client contact person telephone Client contact person e-mail Referee 2: Client name Client contact person name Client contact person title Client contact person telephone Client contact person e-mail Referee 3: Client name Client contact person name Client contact person title Client contact person telephone Client contact person e-mail Page 18 Details 5. RESPONSE TO REQUIREMENTS AND SPECIFICATION Respondents must provide details of their ability to fulfil the requirements of the specification. Please keep the response brief but ensure that at least the following is addressed: Page 19 The proposed term (up to 3 years). The fee structure and any performance incentives proposed. Details of any prior relevant experience in similar roles. Size and capacity of respondent’s business, in particular, the respondent’s capacity and ability to fulfil the requirements (including if the respondent will be taking on additional staff or subcontractors to accommodate the role). Provide a copy of the proposed food and beverage offerings, including pricing and packages. If the additional office is required for use by the respondent. Confirmation of the following: o That the respondent does or will hold a liquor licence enabling them to provide the services o The respondent’s capacity and commitment to meeting the KPIs o (If requested by BioSA) that samples of the respondent’s catering can be made available for consideration by BioSA as part of the tender process o The respondent’s capacity and commitment to exceeding all applicable Work Health and Safety standards. ANNEXURE A Declaration in Relation to Unlawful Collusion Re: Conference Centre Operator Tender (“the Tender”) I , ……………………….of ……………………………………………………………. [insert name and address of declarant] do hereby declare as follows: 1. I hold the position of ……………within ……….……………..Pty Ltd (“the Respondent ”) and I am authorised to provide this declaration on its behalf. 2. I confirm that the Tender submitted by the Respondent is independent and that there has not been any unlawful collusion with any other respondent or party in connection with this RFT process. This clause does not apply to any formal joint venture contractual arrangement entered into between the Respondent and any other person(s), the details of which have been provided to BioSA as part of the Tender submitted by the Respondent. 3. I confirm that the total value of the goods and/or services to be provided by subcontractors, to the extent known at the time of making this declaration, is $................... . 4. [where that value exceeds 25% of the total value of the tender] Attached hereto is a complete list of all sub-contractors, the value, and the nature of the work to be provided under each sub-contract, to the extent known at the time of making this declaration. 5. I understand that if any part of this declaration is found to be false, BioSA reserves the right (regardless of any subsequent dealings) to: terminate negotiations with the Respondent; terminate consideration of the Respondent’s Tender; and terminate any contract between the Respondent and BioSA in relation to the Requirement without any obligation on BioSA to make any payment to the Respondent. ………………………………………. Signature ……../……../ 20 … Date Note: If your tender is submitted jointly with another party or parties then each joint respondent must provide a signed declaration in the form set out in Annexure A. Page 20
© Copyright 2025 ExpyDoc