Illinois Medicaid Managed Care and Care Coordination Projects for Older Adults and People with Disabilities 2014 KEY TERMS Capitated Payment – a form of payment in which an entity is paid a flat amount (per member/individual) to provide care or coverage, regardless of how many services those members actually use in a period of time. Capitated payment is the opposite of “fee for service” in which providers receive individual payments for each specific service that is performed. Care Coordination – a method of managing a patient’s health care in which an individual (or in some cases, a team of individuals) helps a patient organize and streamline their care. In a care coordination model, a “Care Manager” or “Care Coordinator” may communicate with the patient’s health care providers to ensure that the patient receives all of the information and care they need, and that the care being received from different providers is not duplicated or conflicting. The Care Manager/Care Coordinator may also provide ongoing follow-up with the patient to ensure that the patient understands what s/he needs to do to manage his/her health conditions. Care Coordination Entity (CCE) – CCE’s are provider-organized networksthat will provide Care Coordination to certain groups of people on Medicaid. CCE’s accept partial risk for their members’ care. CCE’s will receive capitated payments to provide care coordination to members, but CCE members’ medical care will still be paid using a fee-for-service model. Department of Healthcare and Family Services (HFS) – the Illinois agency that is responsible for overseeing Medicaid. HFS is in charge of all of the projects described in this chart. Dual Eligible – someone who has both Medicare and Medicaid. Enrollment Broker – an entity that facilitates enrollment into insurance plans. An Enrollment Broker may assist consumers in finding a plan that will work for them by helping them analyze the available plans’ networks or other relevant factors. Federal Poverty Level (FPL) – an income cutoff developed by the federal government that is used to determine who qualifies for many government benefit programs. The Make Medicare Work Coalition Updated August 20, 2014 1 KEY TERMS (Continued) Long Term Services and Supports (LTSS) –care that helps individuals perform activities of daily living (eating, cooking, bathing, getting dressed, cleaning, etc.) This care may be provided in a long term care facility or through home and community based services. In Illinois, many individuals receive home and community based LTSS services through “Waiver” programs (such as the Community Care Program for older adults). These programs provide a variety of in-home supports to older adults, people with disabilities, and individuals with specific conditions, such as brain injuries or HIV/AIDS. For more information about the home and community based Waiver programs in Illinois, visit the Department of Healthcare and Family Services website here: http://www2.illinois.gov/hfs/MedicalPrograms/HCBS/Pages/default.aspx Managed Care – a method of financing and delivering health care that uses a variety of techniques to reduce the cost of care (often with the goal of improving quality of care, as well). These techniques often include care coordination, the use of “integrated delivery systems” (systems in which patients must use specified networks of providers), utilization review (such as limits on the use of certain services or requiring prior authorization), or financial incentives to encourage members to use care efficiently. In a managed care system, individuals are enrolled in a Managed Care Organization (MCO) that is responsible for paying for and monitoring their care. MCO’s are traditionally run by insurance companies and use a variety of network models (for example, Health Maintenance Organizations (HMO’s), Preferred Provider Organizations (PPO’s), and Private Fee For Service (PFFS) plans). Managed Care Community Network (MCCN) –An MCCN is a network that is created and run by health care providers (as opposed to a traditional MCO, which are run by insurance companies). MCCN’s accept full financial risk for members’ care. This means that MCCN’s will receive capitated payments from the state to provide care coordination AND all necessary medical care. Mandatory Enrollment – a model in which individuals must enroll in a plan or project in order to receive services. Medicaid – a federal/state health insurance program for individuals who are low income. Currently, to qualify for Medicaid, an individual must meet income and asset requirements AND be in a covered category (children, pregnant women, some parents, adults with disabilities, or older adults). The federal government pays for part of the costs of Medicaid coverage, and states pay the rest. Medicare – a federal health insurance program that provides coverage for most people over age 65 and some under 65 with disabilities. Passive Enrollment – a model in which individuals are automatically enrolled into plans by another entity. If a project is mandatory and individuals are passively enrolled into a plan, the individuals may be ‘stuck’ in the plan until the next Open Enrollment Period. However, if a project is voluntary and individuals are passively enrolled, those individuals may still choose to change plans or opt out of the project after they have been automatically placed into a plan. Voluntary Enrollment – a model in which individuals only enroll in a plan or project if they choose to enroll. The Make Medicare Work Coalition Updated August 20, 2014 2 2014 Managed Care and Care Coordination Projects for Older Adults and People with Disabilities Project: Integrated Care Program (ICP) Description Managed care program for seniors and adults with disabilities who have Medicaid only (no Medicare). MCO’s are responsible for covering members’ medical and hospital care, prescriptions, mental health/behavioral health and LTSS. MCO’s also provides care coordination for members. The state pays the MCO a capitated amount, and the MCO pays the members’ health care providers for services. ICP is being implemented in three Service Packages: Service Package I - Medicaid medical services Service Package II - LTSS and waiver services added (excluding Developmentally Disabled (DD) waiver) Service Package III - Developmentally Disabled Waiver services The ICP MCO’s are: Cook, DuPage, Kane, Kankakee, Lake, and Will Counties: Aetna Better Health, IlliniCare Rockford area: Aetna Better Health, IlliniCare, Community Care Alliance MCCN* Central Illinois: Molina Healthcare, Meridian, Health Alliance, Macon County CCE* Quad Cities: HealthSpring, IlliniCare, Precedence CCE* Metro East: Meridian, Molina Healthcare Who is Affected Seniors and adults with disabilities who are on Medicaid only (no Medicare). In Service Package 3 (not yet in place), ICP MCO’s will also become responsible for individuals with developmental disabilities. (For a definition of “developmental disabilities,” see the HFS website here: http://www2.illinois.go v/hfs/agency/Transpar ency/Pages/Transpar encyGlossary.aspx *Note Some individuals in Rockford, Central Illinois and the Chicago area may be assigned to a Care Coordination project (MCCN or CCE) instead of an MCO (see page 5 for more information). The Make Medicare Work Coalition Updated August 20, 2014 Enrollment ICP enrollment is mandatory. Individuals have 60 days to choose a plan; otherwise they will be passively enrolled into a plan. They can switch plans in the first 90 days of enrollment. If an individual switches plans in the first 90 days, s/he has 90 additional days to switch back to the original plan. After that, they are “locked in” to the plan for 12 months. Once each year, individuals in ICP will have a 60 day Open Enrollment Period to change plans. (Each individual receives a letter that tells them when their Open Enrollment Period will be.) Implementation Date/Geographic Area Service Packages 1 (medical) & 2 (LTSS) are currently active in Cook, DuPage, Kane, Kankakee, Lake, and Will Counties, Rockford area, Central Illinois area, Quad Cities and Metro East. Service Package 3 implementation is still to be determined. To enroll in an ICP MCO, individuals should contact the ICP Enrollment Broker by calling 1-877-912-8880 or visiting http://enrollhfs.illinois.gov/ 3 2014 Managed Care and Care Coordination Projects for Older Adults and People with Disabilities Project: Medicare Medicaid Financial Alignment Initiative (MMAI) Description Managed care program for dual eligibles. MCO’s will be responsible for covering medical and hospital care, prescriptions, mental health/behavioral health and LTSS, as well as for providing care coordination to members. The state will pay each MCO a capitated amount, and the MCO will pay the members’ health care providers for services. Who is Affected People who are receiving FULL Medicare (Parts A, B, and D) and Medicaid benefits (without spenddown), are over the age of 21, and live in the project areas. Individuals who receive the following benefits are excluded from MMAI: The MCO’s that will be participating in Medicaid the MMAI project are: Spenddown Temporary Chicago Area: Aetna Better Health, Medicaid benefits IlliniCare, Meridian Health Plan of Care through the Illinois, HealthSpring, Humana, Blue Illinois Breast & Cross/Blue Shield of Illinois Cervical Cancer Program Central Illinois: Molina Healthcare, Private third party Health Alliance insurance (such as employer or retiree coverage) Care through an Illinois waiver program for people with Developmental Disabilities The Make Medicare Work Coalition Enrollment Enrollment will be voluntary and passive. This project will utilize a Client Enrollment Broker (like ICP). Individuals not receiving LTSS: May change MCO’s at any time during the year. (even those who are passively enrolled) Individuals not receiving LTSS may also choose to opt out of the MMAI program entirely at any time of the year Individuals receiving LTSS: Can opt out for medical services any time of the year, but not for LTSS If people with LTSS opt out of MMAI for medical services, they will use traditional Medicare & Medicaid for all hospital and medical claims, but they will need to join an MCO for LTSS services. Once they join an MCO for LTSS, they will be locked into that MCO for their LTSS services for 12 months. Updated August 20, 2014 Implementation Date/Geographic Area Individuals not receiving LTSS: Voluntary Enrollment began March 2014 Passive Enrollment began in phases in June 2014 (Individuals will begin to be automatically enrolled into an MCO if they did not make a choice of coverage by May 31, 2014) Individuals receiving LTSS: Voluntary Enrollment begins fall 2014 Passive Enrollment begins fall 2014 (Individuals will be automatically enrolled into an MCO if they did not make a choice during Voluntary Enrollment) MMAI enrollment will affect the following counties: Cook, Lake, Kane, DuPage, Will, Kankakee, Knox, Peoria, Tazewell, McLean, Logan, DeWitt, Sangamon, Macon, Christian, Piatt, Champaign, Vermillion, Stark, Ford, and Menard. 4 2014 Managed Care and Care Coordination Projects for Older Adults and People with Disabilities Care Coordination Projects for Older Adults and People with Disabilities Description Several demonstration projects that will provide care coordination for certain target populations in the Chicago area and Central Illinois. Projects may be Managed Care Community Networks (MCCN’s) or Care Coordination Entities (CCE’s). HFS has chosen six Innovations projects to coordinate care for older adults, people with disabilities, and individuals with complex medical conditions: Chicago Area: Be Well Partners in Health (CCE), Healthcare Consortium of Illinois (CCE), Together4Health (CCE), Community Care Alliance of Illinois (MCCN) Rockford: Community Care Alliance of Illinois (MCCN) Central Illinois: Macon County Care Coordination (CCE), Precedence Care Coordination (CCE). Who is Affected Enrollment Various targeted groups of Medicaid beneficiaries in the Chicago area and central Illinois. (Please note: These groups may include individuals who have Medicaid only or dual eligibles (Medicare and Medicaid). Therefore, some people who would otherwise be in ICP or MMAI (see pages 3 and 4) may be able to choose to enroll in a Care Coordination project instead of an MCO.) Enrollment is voluntary. *Note: Enrollment into an Innovations project may be mandatory for a small group of individuals who are eligible for ICP in Rockford, Central Illinois and the Quad Cities area. These individuals will be assigned to an Innovations project instead of one of the ICP MCOs (See page 3 for ICP eligibility) Each project may only enroll 500-1,000 people in the first year. Implementation Date/Geographic Area Expected start dates for these projects vary, but all were expected to begin between April and July 2013. For more information about Care Coordination projects in Illinois, visit the HFS website: http://www2.illinois.gov/hfs/PublicIn volvement/cc/Pages/default.aspx Once someone enrolls, they will be ‘locked in’ to the project for 12 months. Individuals will enroll in these projects using an Enrollment Broker (just like the ICP and MMAI programs discussed on pages 3 and 4). The state of Illinois is also implementing managed care and care coordination projects that affect children, families, and the new ACA Adult Medicaid population. Those projects are not included in this chart. Also, individuals who are enrolled in the Illinois Health Connect Program will remain enrolled in that program – Illinois Health Connect is not changing as a result of these additional initiatives. The Make Medicare Work Coalition Updated August 20, 2014 5
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