THE COMMISSIONERS OF PUBLIC WORKS

BILLING PROCEDURES
THE
COMMISSIONERS OF PUBLIC WORKS
OF THE
TOWN OF SUMMERVILLE
Monthly Fees
1. The due date is the same date as the date of
billing, called the bill date. The customer has
thirty (30) days to pay the current bill.
2. A past due balance will be highlighted on the
bill. The customer must pay the past due
amount before the past due date. Service may
be discontinued if payment is not received
before the past due date and a $25.00 Late Fee
will be assessed to the account.
3. After the past due date, the customer must
pay the past due bill, the current bill and the
$25.00 Late Fee at the main office during
normal business hours.
135 W. Richardson Avenue
Summerville, SC 29483
(843) 871-0810
www.summervillecpw.com
Commission Members
Joseph E. Meachum
Stephen W. Mueller
George L. Tupper, III
4. If service is requested to be restored after
normal business hours, an additional $25.00
After Hours Service Fee will be assessed to the
account and must be paid with the past due bill,
the current bill and the late fee the next
business day.
5. All water services are metered. If the meter
device is inaccurate, bills will be calculated by
taking the average of the three most recent
month's consumption. If a bill is disputed, it
must be paid by the due date and any
adjustment that may be due will be applied to
the account.
Service Charges
Staff
Charles L. Cuzzell, Manager
R. Christopher Kahler, PE, Engineering
Stephen W. Fitchett, CPA, Administration
Alicia T. Wilson, PE, BCEE, Operations
Revised July 1, 2014
SCPW Non-refundable Account Origination Fee
(per meter for multiple meter accounts)
NCSD Non-refundable Account Origination Fee
DCW&S Non-refundable Account Origination Fee
Late Fee
After Hours Service Fee
Same Day Convenience Fee – After 2:00 pm
Dishonored Check Charge
Sewage Blockage Charge - Customer Side
Temporary Service Fee
Temporary Disconnection Fee
Account Reactivation Fee
Internet/Online/Telephone Transaction Fee
(water/sewer bill payments per transaction)
$ 30.00
30.00
25.00
25.00
25.00
25.00
30.00
200.00
15.00
30.00
30.00
3.00
IN TOWN:
Residential Sewer Rate (flat rate)
$21.25
Residential Water Rate-Minimum Bill - First 2000 gallons 13.75
Residential Water Rate-Per 1000 gallons after minimum 1.70
Commercial Sewer Rate-80% of water bill or minimum 22.25
Commercial Water Rate
Based on Meter Size
Residential Stormwater Fee
4.00
Commercial Stormwater Fee
Based on ERU*
Residential Garbage Fee (new residential construction)
8.50
* Equivalent Residential Unit
OUT OF TOWN:
Residential Sewer Rate (flat rate)
$26.25
Residential Water Rate-Minimum Bill-First 2000 gallons 18.75
Residential Water Rate-Per 1000 gallons after minimum 2.40
Commercial Sewer Rate-80% of water bill or minimum 28.25
Commercial Water Rate
Based on Meter Size
NORTH CHARLESTON SEWER DISTRICT FEES:
Residential NCSD Sewer Rate-Base Charge
9.95
Residential NCSD Sewer Rate-per 1000 gals/water usage 5.69
Minimum Residential Sewer Charge
22.73
Maximum Residential Sewer Rate*
78.23
* Only available for single 1 house, 1 meter residential customers
DORCHESTER COUNTY W&S SEWER FEES:
Residential DCW&S Sewer Rate-Flat Fee
37.90
WATER AND SEWER SERVICE RULES AND
REGULATIONS
These rules and regulations are established in
an effort to provide dependable service to our
customers at the lowest possible rates. They
are intended to provide the allocation of costs
for service to the recipient of the service.
1. Bills for water and sewer service will be
issued monthly. While every reasonable effort
will be made to ensure that every customer
receives a bill for services rendered, the
responsibility for delivery rests with the U.S.
Postal Service. It is the responsibility of the
customer to ensure that the Commission has a
current mailing address and telephone number.
2. All charges for water and/or sewer service
and stormwater and garbage fees are due and
payable when billed. Office hours are 8:00 a.m.
to 5:00 p.m., Monday through Friday, except for
legal holidays. A 24 hour drop box is available
on Cedar Street. A one time Non-refundable
Account Origination Fee of $30.00 (per meter
for multiple meter accounts) will be charged for
each account that is established in our billing
system. An additional $30.00 Non-refundable
Sewer Account Origination fee will be charged
for residents being served by North Charleston
Sewer District. An additional $25.00 Nonrefundable Sewer Account Origination Fee will
be charged for residents served by Dorchester
County Water & Sewer.
New accounts requesting same day service
after 2:00 pm during normal business hours will
be charged the Same Day Convenience Fee of
$25.00. New services initiated after normal
business hours will be charged the After Hours
Service Fee of $25.00.
3. Summerville CPW residential customers will
be charged a flat rate for sewer each month.
Commercial customers will be charged 80% of
their water bill for sewer each month or a
minimum monthly fee.
4. When a bill remains unpaid for more than
forty-five (45) days, a Late Fee of $25.00 will be
assessed and water service may be
discontinued without notice. Tampering with
meters is unlawful and is subject to the
penalties provided by law or such service
charges as the Commissioners may impose.
5. A Temporary Disconnection Fee of $30.00
will be charged whenever a customer requests
temporary discontinuance of water service.
Also, an Account Reactivation Fee of $30.00
will be charged to restore the service.
6. In case of a sewer blockage, it is the
responsibility of the customer to contact
Summerville CPW. If the sewer service is
opened by Summerville CPW personnel at the
request of the customer and the blockage is not
in Summerville CPW's line, a $200.00 service
charge will be assessed and the customer will
be required to clear the blockage at their
expense. Summerville CPW work crews are not
authorized to work on customer owned sewer
lines. Please see our Sewage Blockage Policy.
7. Summerville CPW shall not be liable if the
supply of water should be interrupted or fail by
accident or by any other cause whatsoever.
Plumbing code requires a water shut-off valve
on the customer's side of the water meter.
Please locate or have installed a water shut-off
valve to isolate your house in case of an
emergency.
It is also the customer's responsibility to ensure
the premises where service is being requested
is in proper condition to receive water service.
Please have all faucets and other fixtures in the
off position. Property damage that may result
from the provision of water service is not the
responsibility of Summerville CPW.
8. No claim that a customer may have against
the Commission shall be considered as an
offset against the payment for services
furnished under these Rules and Regulations.
Services to customers shall be contingent upon
acknowledgment of the agreement to comply
with these Rules and Regulations.
MEDICAL/EMERGENCY REQUIREMENTS
Summerville CPW operates and maintains a
reliable water and wastewater system but due
to construction, line breaks and other
emergency situations, it cannot guarantee
uninterrupted service. If you have a medical or
other special need for a continuous water
supply, you should make provisions for a
backup system.
STORMWATER MANAGEMENT UTILITY
Summerville CPW performs the billing services
for the Town of Summerville's stormwater fee.
If you have any questions concerning the fee,
please contact the Town at 871-6000.
RESIDENTIAL GARBAGE FEE
Summerville CPW performs the billing services
for the residential garbage in the Town of
Summerville. If you move into a newly
constructed home after January 1, the fee will
appear on your bill for the remainder of the year
(December service is billed in January). The
fee is then removed from your bill and added to
your tax bill. If you have any questions
concerning the fee, please contact the Town at
871-6000.
NCSD RESIDENTIAL SEWER BILLING
Summerville CPW performs the sewer billing
services for customers in specific areas of North
Charleston Sewer District’s service area. If you
have questions concerning their fees, a problem
with your sewer service, sewer inspection or a
sewer backup, please contact the North
Charleston Sewer District at 843-764-3072.
DCW&S RESIDENTIAL SEWER BILLING
Summerville CPW performs the sewer billing
services for customers in specific areas of
Dorchester County Water & Sewer's service
area. If you have questions concerning their
fees, a problem with your sewer service, sewer
inspection or a sewer backup, please contact
the DCW&S Department at 843-832-0075.
PAYMENT OPTIONS
Mail
In Person
24 Hour Drop Box
On Line Payment*
Telephone Payment*
Free Auto Draft:
P.O. Box 817
Summerville, SC 29484
135 W. Richardson Ave
Summerville, SC 29483
135 W. Richardson Ave
Cedar Street Side of Building
www.summervillecpw.com
1-855-279-3205
Contact Customer Service
at 843-871-0810 for details
*Payments via the internet or the telephone will be
assessed a transaction fee of $3.00 and may take up
to 48 business hours to process.

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