AUDITING YOUR STABILITY PROGRAM BEFORE THE FDA STEPS IN” Christopher Smith, CQE, RAC Vice President, Quality & Regulatory Affairs IVT’s Forum on Stability Programs Philadelphia, PA December 7-9, 2010 1 Objectives • To prepare and qualify you to successfully manage the regulatory inspection process. ● To assure the inspection appropriately portrays the compliance status of your company. ● To assist you in maintaining a positive relationship with the regulatory Agency conducting the inspection. 2 Overview ● ● ● ● ● ● FDA’s organization The legal basis for inspections The inspection process Inspection do’s and don’ts The close out Criminal investigations 3 Who Regulates our Industry? • Food and Drug Administration (DHHS) • Drug Enforcement Administration (Justice) • Nuclear Regulatory Commission (Independent) • Health Care Financing Administration (DHSS) • Environmental Protection Agency (Independent) 4 Other Agencies • • • • • • • • • U.S. Postal Service (Independent) U.S. Customs Service (Treasury) U.S. Department of Agriculture Occupational Safety and Health Administration (Labor) Federal Trade Commission (Independent) Consumer Product Safety Commission (Independent) Alcohol, Tobacco and Firearms (Treasury) Securities and Exchange commission (Independent) State agencies 5 How Are We Regulated? • • • • • • Laws Regulations Guidelines Policies Court Decisions Reviewer/Inspectors • Advisory Committees • Our Industry • Our Customers • The Public • The Press 6 FDA is Organized by Product • • • • • • • • Center for Drug Evaluation and Research Center for Biologics Evaluation and Research Center for Veterinary Medicine Center for Devices and Radiological Health Center for Food Safety and Applied Nutrition Center for Toxicological Research Center for Tobacco Products (1995) Office of Regulatory Affairs 7 The FDA “Field” • Five Regions: j Pacific, kSouthwest, lCentral, mNortheast and nSoutheast • 20 Districts • 13 Labs • 150 Resident Posts 8 FDA’s Mission a Basis in Laws • Biologics control Act (1902) • Pure Food and Drug Act (1906) • Federal Food, Drug and Cosmetic Act (1938) *(NDAs, Inspections, Advertising) • Pesticide, Food and Color Additive Amendments (1950s) • Efficacy Amendments (1962) *(GMPs, Record Keeping) • Radiation Control for Health and Safety Act (1968) • Medical Device Amendments (1976) • Orphan Drug Act (1983) 9 And More Laws • Drug Price Competition and Patent Term Restoration Act (1984) *(ANDAs) • Generic Drug Enforcement Act (1992) *(Debarment) • User Fee Act (1992) Animal Drugs added 2003 • Dietary Supplement Act (1994) • Food and Drug Modernization Act (1997) • • • • • *(new user fees; no ELAs, easier mfging changes, off-label use, pharmacy compounding, risk-based regulation) Pharmaceutical for Children Act (2002) improved in 2003 Bioterrorism Response Act (2002) added to in 2004 Device User Fee and Modernization Act (2002) Food Labeling Act (2004) Minor Use/Minor Species Animal Health Act (2004) 10 And a Basis in Regulations • • • • • • • • • • • • Recalls (21 CFR Part 7) FOI (Part 20) Informed Consent (Part 50) IRBs (Part 56) Patent Restoration (Part 60) Foods (Parts 100 - ) GRAS Substances (Part 184) Drug Advertising (Part 202) Biologics (Parts 600 - ) Radiological Health (Parts 1000-) Cosmetics (Parts 700 - ) Devices (Parts 800 - ) • • • • • • • • • • • Electronic Records (Part 11) Environmental (Part 25) GCPs (Proposed Part 54) GLPs (Part 58) Colors (Part 70) Food Additives (Part 172) Drug Labeling (Part 201) Drug GMPs (Part 210 & 211) NDAs/ANDAs (Part 314) INDs (Part 312) Drug Monographs, Standards and Tests (Parts 330-460) 11 The Law Defines a Drug • *Articles recognized in the official USP, official Homeopathic Pharmacopeia, or official National Formulary. • *Articles intended for use in the diagnosis, cure, mitigation, treatment or prevention of disease in man or other animals. • *Articles other than food intended to affect the structure or any function of the body of man or other animals. • *Articles intended for use as a component of any articles above. FD&C Act Sec 201 (g) 12 Definition Covers Many Products • All biologics are drugs • Some drugs are also biologics • Some drugs are also cosmetics • Some drugs are also foods • Some drugs are also medical devices And today recognize “combination” products 13 A Prohibited Act • “The introduction or delivery for introduction into interstate commerce of any food, drug, device, or cosmetic that is adulterated or misbranded” is specifically prohibited by Section 301(a) of the FD&C Act. 14 Misbranded • A drug is misbranded if it is “dangerous to health when used in the dosage, or manner, or with the frequency or duration prescribed, recommended or suggested on the label thereof.” In general a product is misbranded if the label or accompanying labeling is false or misleading, or if it fails to include information required by law. 15 Adulterated • “A drug or device shall be deemed adulterated if. . .the methods used in, or the facilities or controls used for its manufacture, processing, packing, or holding do not conform to or are not operated or administered in conformity with current Good Manufacturing Practice. . ..” • FD&C Act Sec 501 (a) 16 GMPs • The drug GMPs (21 CFR Part 210-211) are the minimum current methods to be used in, and the facilities and controls to be used for the manufacture, processing (includes testing), packaging (includes labeling) and holding of a drug (bulk and finished) to assure it meets the requirements for safety, identity, quality, purity, strength and other characteristics it is represented to possess. 17 Methods of Enforcement • Product Review • Deficiency Letters • Inspections • • • • • • • • FDA 4832 Warning Letters Suspension of Approvals (Press Coverage) Recalls Import Detentions Seizures Injunctions Prosecutions 18 The FDA Inspection • The overall objective of an FDA inspection is to determine compliance with appropriate GxPs and regulatory requirements. 19 Scope of Inspection Authority • FDA has the authority to inspect ALL companies that manufacture, process, pack or hold FDA-regulated products, including contract testing laboratories, animal testing labs, clinical study sponsors, monitors and investigators and Institutional Review Boards. 20 FDA’s Authority • The FDA may inspect records, files, papers, processes, controls and facilities bearing on whether drugs are adulterated or misbranded. FDA is permitted to have access to and to copy and verify such records. • FDA inspections DO NOT require advance notice, a warrant or consent. 21 Don’t Say No • It is a criminal offense to refuse an FDA inspection. • FDA may conduct inspections: – – – – At reasonable times Within reasonable limits In a reasonable manner With reasonable promptness 22 Items Not within FDA Authority • • • • • • Financial Data Sales Data Pricing Data Personnel Data (other than qualifications) “Research” Data Records pertaining to the practice of medicine or pharmacy (unless connected to an application) 23 Reasons for Inspection • Routine (GMP) • Pre-Approval (PAI) • “For Cause” – – – - Adverse Events Complaints Recalls, Seizures, etc. Congressional Oversight Public Health Emergency 24 Setting the Tone • Auditors should be impressed with the organization from the very start; i.e., professional, organized, responsive, cooperative and concerned with patient safety. 25 What to Expect • • • • • • • • • A prepared Investigator Notice of Inspection (FDA form 482) Investigator Credentials (badge) Purpose of inspection Requests for tours Requests for documents Requests for interviews Requests for samples Lots of questions 26 Inspection Vs Criminal Investigation • Upon arrival to conduct a routine audit, the FDA representative must issue a Notice of Inspection and state the purpose of the inspection. • If the FDA representative does not issue a 482, or is evasive regarding the purpose for the visit, a criminal investigation may be underway. …… more about this later…… 27 Do’s and Don’ts • • • • • • • • • Be prepared Be honest Answer the question, but don’t volunteer Never say “never” Don’t argue Be positive and confident Don’t guess or speculate Communicate clearly Take corrective actions 28 Do’s and Don’ts • Avoid extraneous conversations and discussions regarding issues. • Never leave an auditor unescorted. • Provide a neutral workplace for the conduct of interviews and a place to review documents. If possible, this should be away from operations and should not require access through operational areas. 29 Do’s and Don’ts • If you do not know the answer to a question, DO NOT SPECULATE! Tell the auditor you do not know the answer, write the question down and tell the auditor you will provide a timely answer to the question. • If you do not understand the question, ask for clarification before answering it. It may be helpful to repeat the question as you understand it and have it acknowledged by the auditor before answering. 30 Do’s and Don’ts • Either have on site or know where to quickly acquire the following: – – – – – – – – – – – Current organizational charts Development reports Method validation records Process validation records Computer validation records Equipment qualification records Laboratory raw data SOPs Employee training records Complaint, investigation, failure files NDA, ANDA, IND and other regulatory documents 31 Developing an Inspection Procedure • One of the main keys to success of surviving an FDA inspection is PREPARATION. • Have an SOP that addresses basic assignments, locations, Company policies (e.g. cameras), etc. • Train upon, practice and audit against this SOP. 32 A Procedure Should Contain Receptionist responsibilities Conference room locations General conduct for employees How you would like to handle the inspection List of key contacts Safety and other rules for auditors Procedures for tours 33 And Attendance at daily debriefings Procedures for providing documents Accessibility of auditors Use of cameras Address 2nd and 3rd shifts and weekends Use of computers Procedures for affidavits 34 Documents • • • • • Have them available Have them organized Originals vs copies Confidentiality Make duplicates of any record photocopied for the Investigator 35 Interviews • • • • Have the “right” person Always be clear You don’t need to volunteer information If approached outside of work, you have no obligation to speak with an Investigator and you have the right to have an attorney or other representative with you. 36 Affidavits • An affidavit is a “statement of purported facts.” • If an FDA Investigator presents you with an affidavit: – – – – DON’T SIGN IT DON’T INITIAL IT DON’T READ IT DON’T LISTEN TO THE INSPECTOR READ IT TO YOU 37 Recording Devices • Generally, the use of recording devices should be discouraged. • However, in a spirit of cooperation, the Company should determine it’s policies regarding the use of recording devices and include the policies in the inspection SOP. 38 Photographs • Pictures should not have extraneous information in the background. • Limit the scene to the information requested; similar to the logic for limiting the answering of questions. • Photographs of the same scene from the same angle as the Investigator should be taken by the company audit team as well. 39 Recording • If the Investigator requests the use of a tape recorder, get clearance from your senior management and/or legal department. Secure a duplicate tape recorder, if possible, and make an identical recording. • If the Investigator requests the use of a video recorder, respond as above. 40 Observations • • • • • • • • FDA may issue a Form 483 Think about who you want at close out meeting Know to whom the 483 should be issued Seek corrections of any mistakes on it Seek notations of observations addressed Seek to delete confidential information Make sure you are clear about each observation You do not have to make commitments at the close out meeting • Always respond in writing – now in 15 days! 41 Wrap-Up Meetings • Confirm the Company’s commitment to compliance. • Have appropriate management from the organization and all individuals who directly participated in the inspection attend the meeting. • Take detailed notes of the comments made by all parties at the meeting. • Ask questions about any observations or findings which are not clear. Don’t be afraid to discuss the observations for clarity and accuracy. 42 Wrap-Up Meetings • To the degree you can, take corrective actions immediately and provide documentation of the correction to the Investigator. • Do not admit that any observations or findings are a violation of law. • Remain calm, attentive and responsive. Remember, that the FDA auditor will write a report which will draw conclusions about the tone and attitude of your communication. 43 Ethics • Have a policy! • Adhere to it at all times. • Do not offer any auditor gratuitous items of value at any time. • FDA must provide you a receipt (FDA 484) for any materials or product samples collected during the course of the inspection. 44 Ethics • Do not, by your words or actions, give an auditor any reason to feel they are being placed in an awkward position by undue influence of any type. • Do not offer free lunches or dinners during the inspection process (there is some leeway outside of US). • Meetings with the Agency, under the venue of the Agency, should be conducted per the ethics and protocol of the Agency. 45 Office of Criminal Investigations • Special Agents who have full police enforcement powers, including arrest powers and the authority to carry firearms. • Generally limited to investigations of “crimes of intent” involving the FD&C Act and related statutes. 46 Office of Criminal Investigations Typical OCI investigations include: • Counterfeiting of FDA-regulated products • Intentional violations of the FD&C Act • Tampering and tampering-related extortion • Illegal re-entry of imported goods detained or refused entry into the U.S. by FDA • Investigations of deliberate criminal acts, subterfuge or criminal activity 47 Inspection Vs Criminal Investigation • FDA believes a serious violation of the law has been committed. • An FDA Investigator may consider a reluctance to cooperate with a request as a refusal. 48 Office of Criminal Investigations • IF AN OCI AGENT ARRIVES, CALL LEGAL COUNSEL IMMEDIATELY! 49 So Far We’ve Discussed • • • • • The FDA and its legal mandate and mission The laws and regulations Some things to do to be prepared for an audit Some things to do during an audit Some things to do after the audit Let’s get more specific about audits of stability operations………………….. 50 Criticality of Stability Operations • Stability issues are in the top 10 reasons for product recalls • Stability issues are commonly cited in nonapproval letters • Stability operations are typically a window to the quality of many other operations (laboratory, manufacturing, metrology, quality systems) • Stability operations are standard audit fare 51 Operational Excellence • Can you make these statements: – “We store the right quantity of the right lots in the right storage conditions, the first time, every time according to an approved protocol.” – “Samples are stored in well controlled, continuously monitored, qualified storage chambers under a perpetual inventory system.” – “We pull the right quantity of the right lots from the right storage conditions at the right time, every time.” 52 Procedural Excellence • Do your SOPs “mistake-proof” your program: – Protocol generation and approval – Determining quantities for storage – Sample set-up – Sample pulls – Inventory control – Chamber qualification – Chamber monitoring – Facilities 53 Protocol Generation and Approval • Supporting documentation identifying: – Regulatory status (US, EU, Global, R&D, Marketed, Rx, OTC, Large Molecule, Medical Device, etc.) – Batch selection, batch numbers – Dosage forms, delivery systems, packaging – Storage conditions and timepoints – Test methods and specifications – Sample requirements – Bracketing and/or matrixing rationale – Statistical evaluation • Required signatures (change control) 54 Determining Quantities for Storage • • • • • • • • • Number and type of tests Dosage form Packaging (unit dose, multi-dose, primary, secondary) How shared within labs (sub-dividing, multiple analysts, microbiology, etc.) Available supply and cost of materials Storage conditions Number of timepoints per storage condition Surplus pulled per timepoint Back-up/retention samples 55 Sample Set-Up • Define storage labeling – Bin or box for storage or individual labels? – Recommend don’t over-label (watch leachables!). – Pre-label timepoint and/or storage condition on each sample? Possibly but does it add value? • Prevent co-mingling with other products or labels – Staging area clearance is critical. • Prevent co-mingling with other lots – One lot per staging area at a time. • Pre-storage approval – Have count and labeling second-checked. • Storage verification – Have chamber placement second-checked. 56 Sample Calendar and Pulls • Define month and/or year • Define pull windows (account for weekends/holidays) • Define “system” (manual or electronic?) • Use a “pick list” • One lot, one storage condition at a time • Individual samples prevents mix-ups • Define how you will transfer to lab (conditions?). 57 Inventory Control • Document sample receipt • Document study set up with a record for each study (lot, strength, package, condition, position) • Maintain transaction history (set, pulls, transfers) • Decide on physical inventory control (how often? statistical sample or complete inventory?) • Use of bar codes or other e-tools can help 58 Chamber Qualification • DQ = design qualification (user requirements) • IQ = installation qualification (specs, critical components, utility requirements, size, weight) • OQ = operational qualification (testing functionality, mapping) • PQ = performance qualification (monitoring use) 59 Chamber Monitoring • Determine frequency of data capture – Electronic (every few seconds) (may be computer captured) – Circle chart (continuous) – Combination of above • Temp, %RH, Light Specs – Rounding rules? • Don’t forget calibration of devices used for monitoring! • Alarms 60 Facilities • Risks – Flooding (from above AND below) – Weather – Explosion • Access – Physical security (guards, keys) – Electronic security (cameras, swipe cards) • Maintenance 61 In Summary • • • • • • Understand FDA’s mission Know the law and regulations Be prepared Be cooperative, honest, responsive, clear Follow-up on commitments Remember – stability is a common area for audits • Practice operational excellence 62 Christopher Smith, CQE, RAC Vice President, Quality & Regulatory Affairs AAIPharma Services Corp. Wilmington, NC 28405 (910) 254-7691 [email protected] 63
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