Image enabling your EMR – Starting small and evolving into an Enterprise Imaging System. Mark Ang Program Director, Ancillary Diagnostics Integrated Health information Systems Agenda 2 • Introduction • Enterprise Imaging Definition and Framework • Enterprise Imaging Architecture • Enterprise Imaging Technology • Enterprise Imaging Governance, Change Management and Support Structure • Starting small. Introduction Purpose of Presentation • Image enabling your EMR - Not new for radiology / cardiology but relatively new for other kinds of images. • The purpose of this presentation: - Share our experience on Enterprise Imaging with Radiology images. - Share our thoughts on the kind of challenges you will face when you embark on Enterprise Imaging for other kinds of images. Enterprise Imaging – Definition • Image creation, storage, management / workflow, and consumption beyond radiology, cardiology, any-ology. • Viewable anywhere, anytime, by anybody across the continuum of care in healthcare systems Enterprise Imaging Framework – Based on VNA Enterprise Imaging – Framework • Each any-ology department has their own imaging workflow. • Storing and managing the anyology images on a VNA. • Viewing images using common viewer. • Secured access through EMR system across the continuum of care in healthcare systems. Enterprise Imaging Framework – Based on VNA Enterprise Imaging Architecture Pros Decentralized or Federated Centralized or Spoke and Hub Pros - Fast performance. - Lower cost. - Less disruptive when changing spoke. - Image - source of truth. - Consolidated Patient studies. Cons - Higher cost. - Data sync issues. vs Cons - Slower performance. - More disruptive when changing spoke. - Patient studies are more fragmented. Requirements : (1) Scalable, (2) Good system performance (3) Cost effective (4) Easy to maintain Enterprise Imaging Architecture – Early Days • SingHealth / EHA first Radiology Imaging(PACS) architecture was Federated. • 3 hospitals stored all images on site and directly query / retrieve. • Why Federated? - Product design philosophy, lower cost, data was from source of truth. Hospital 1 Hospital 2 Hospital 3 • Worked reasonably well with sufficient bandwidth – only 3 hospitals. Patient’s total studies are distributed. NHG – National Healthcare Group (Tan Tock Seng Hospital, NHG Diagnostics, Institute of Mental Health, NHG Polyclinics), NUH (National University Hospital) JHS (Alexandra Hospital, Ng Teng Fong General Hospital) AHS (Khoo Teck Puat Hospital) SingHealth / EH Alliance – (Singapore General Hospital ,KK Women’s and Children’s Hospital ,Singapore National Eye Centre, National Heart Centre, National Cancer Centre, SingHealth Polyclinics), EH Alliance – Changi General Hospital Enterprise Imaging Architecture – Current Hospital 1 Hospital 2 • NNJA first Radiology Imaging architecture was Centralized. Cluster PACS • Hospitals sent local images to off site Centralized Cluster PACS . • Cluster PACS used for image sharing with and across Cluster. Used as DR. • When SingHealth / EHA replaced their PACS, architecture was the same as NNJA. • Centralized is popular architecture. Hospital 3 Hospital 4 Enterprise Imaging Architecture – Cross Clusters • Architecture for cross cluster is Federated. • Users use their own PACS viewer to retrieve the images for cross cluster. Cluster 1 PACS Cluster 2 PACS • Works well? - Yes - Federated model is manageable because there are only two sites. • Downside? - Study information (meta data) stored in separate PACS. - Slower performance than centralized model. Enterprise Imaging Architecture – What’s mine? • Depends on the requirements e.g Is new archive necessary? • Hybrid model - strength of Centralized + Federated model. • One example: - Centralized meta data. - Federated pixel data. • Advantages: - All studies information(metadata) available at one source regardless of where the studies were done. - Pixel data is from source of truth. - Cheaper than centralized. Centralized Meta Data Enterprise Imaging Architecture – other key considerations 1. How many VNAs? Impact analysis. – Ride on the current Radiology VNA? – May complicate Radiology DR function? – Cost sharing (not architectural / technical issue). 2. Storing of DICOM and non DICOM objects? – Dicomize everything? or – Use XDS (Cross enterprise Document Sharing) for non dicom objects? Goal State Enterprise Imaging Architecture – other key considerations 3. Policy on viewers – Ideally ONE viewer to support. – Zero Foot Print viewer preferred. – Policy on advanced viewer for some depts. 4. Guiding principle for departmental imaging system with respect to VNA. – Short term storage at department level and long term on the VNA? – Migrate all data to VNA? Goal State Enterprise Imaging Architecture • Approved EA, policies and guiding principles shall become the blue print. • Governance structures and gatekeeping to ensure imaging systems implemented comply with the blue print. Goal State Technology • Vendor Neutral Archive - Is VNA the way to go? • Viewer - Why use ZFP? • Security Leveraging on EMR security matrix? Technology – Vendor Neutral Archive • Started as response to the cost and complexity of PACS-to-PACS migrations. • Neutrality 1 - Change hardware storage without changes to PACS applications. • Neutrality 2 - Change PACS applications without changes to hardware storage. • Should VNA be used?? – VNA trend. – Success stories. Source: InMedica , a division of IMS Research – Competitive Dynamics in the North American Market Technology – Vendor Neutral Archive • Core capabilities surround vendor independence and the adoption of industry standards. • Stores image in non proprietary format • Interface with all major PACS via DICOM • Supports DICOM and non DICOM objects • Supports HL/7 interface standards • Supports bidirectional tag mapping/morphing • Offers or supports universal viewer • Supports non proprietary image compression • Neutral to underlining storage fabric • Supports massive scaling • Supports XDS (Cross Enterprise Document Sharing) for document sharing Source – Gartner report 30 April 2014 Technology – Vendor Neutral Archive • Can VNA be proprietary? – Some VNAs may store in proprietary compression and format. – If “some what” proprietary format, ensure can convert to non proprietary format easily. – Proof of Concept (POC) • Hardware storage neutrality test • Application neutrality test Technology – Zero Foot Print Viewer • Characteristics of Zero Foot Print viewer. - View natively in any type of web browser regardless of the device and OS. - does not store anything on the end user's machine. - Zero Maintenance: Zero download - avoids increasingly difficult installation of client software. - Zero Time to Load: loads content on-demand. - Less functions than fat / smart client. ZFP Viewer – Earlier version • • • supports single or 1x2 layout Basic Image manipulation tools only No preset No Angle/cobb Angle/RoI No 3D/MIP/MPR/VolR etc ZFP viewer- Newer version • Provision of advanced viewers. Enhanced layout: Up to 2x2 More Image manipulation tools Angle/Cobb Angle/RoI 3D capabilities MPR/MIP/VolR Comparison tools Bookmarks Search page enhancements Technology – Leveraging on the EMR Security Matrix • Same id and password. • Management of access is centralized and consistent. • Proven complex security matrix is difficult to replicate. - Role based. - VIP patient access. - Limited to view only your institutions patient, locations. • Easier to implement security changes. • EMR has proven resiliency. Governance and Change Management • The complex EI Environment is like a eco system. • Many components, many moving parts, in EI eco system. • Each component performs an important function. • If one of the components malfunctions, it can affect the health of the EI eco system. Multi-Department Support Broad Device Type Support Flexible Workflow Options Broad Data Type Support • Ophthalmology • Emergency Department • Nursing • Burn Unit • Surgery • Pathology • Gastroenterology • Urology • Otolaryngology • Dermatology • Speech Pathology • Neurology… • Pre-ordered, Just-intime Ordered, Orderless Workflows • Data Entry by Worklist, Demographic Query, Barcode, Pick List and Manual Entry • Device, EMR, or Scheduler Integrated • Device Trigger or Foot Pedal Capture • Digital Cameras • Video Cameras • Ophthalmic Cameras • Surgical Scopes • Endoscopes • Fluoroscopes • Microscopes • Doppler • Film/Image Scanners • CD/DVD Import • Synthetic Images (Print-to-IDC) • Static Image / Bitmaps • Video, Video w/ Audio • Multi-frame Cine • Audio, Waveform (ECG) • PDF Governance and Change Management • Spikes in disk consumption - unplanned new modalities. • Image queue pile up – due to invalid data from new system / changes to existing system. • Governance and processes are needed for: - Compliance with the architecture and guiding principles. - Approval of projects (including new imaging acquisition) and changes to the system. • “Human side” of Change Management – Introduction of changed workflow at imaging source end. Who governs? What processes? Governance and Change Management • • A new committee (Enterprise Imaging Committee). - Provide overall direction and leadership. - Endorse the EA, strategy and get buy-in for Enterprise Imaging. - Endorse policies, procedures and enforce compliance, set transfer pricing keys. - Approve projects, oversee performance, manage changes and ensure sustainability and growth. - Issues resolution. IT, MI, Imaging Dept reps, Clinicians, Nursing Informatics and Bio Medical Engineers. Who should be in this committee? Ongoing System Support • Different from the typical IT or project support because of the diversity and specialization. • Support needs to come from different Imaging departments, IT and BME. • Clear roles and responsibilities need to be well defined so that the different support departments can co-exist harmoniously. - Problem escalation process - Level 1, 2 and 3 Are you ready? Start small first • Easier to demonstrate success - identify low hanging fruits. - less complex, easier to get started. • Fine tuning opportunities for - the governance structure, policies, process and ownership, charging model, optimal support model. • Try out the technology on a small scale. - Allow time for maturity of technology. • Make adjustments to your overall strategy, implementation approach and plans. Conclusion • Architecture – Centralised or Decentralised or Hybrid – Policies, guiding principles and blue print • Technology – VNA is the way to go – ZFP viewers, advanced viewers – Why go through the EMR • Governance and Change Management – New imaging committee – Need to govern and manage the Enterprise Imaging Eco-system • Start small, leverage on you EMR security 25
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