Pre-Departure Handbook 2014-2015 Marist-LdM Pre-Departure Handbook Marist-LdM Pre-Departure Handbook Welcome 1 Marist Italy Contacts 2 About Marist Italy 3 Marist Italy Programs 4 About Italy 5 Preparing for Departure 8 Visa and Arrival 12 Housing 18 Communication 22 Mail 24 Staying Healthy 26 Conduct & Safety & Security 30 Money Matters 32 What to Bring 36 Cultural Adjustment 38 Useful Websites 44 Marist-LdM Pre-Departure Handbook W e L CO ME BENVENUTI! CongratulatiÎonsÎonÎyourÎdecisionÎtoÎstudyÎinÎFlorence!Î We are very pleased that you will be joining us at Marist Italy. Whether you are coming into the Freshman Florence Experience, Undergraduate or Master’s programs, or for one semester as a visiting student from another college, we believe that your time in Florence with Marist will prove to be an intellectually exciting and formative experience. We warmly welcome you and look forward to your contribution our intellectual and cultural life. Marist is dedicated to helping students develop the intellect, character, and skills required for enlightened, ethical, and productive lives in the 21st century global community. Our goal, as the staff of the branch campus in Florence, is to help you achieve this mission. We do this by providing the framework and the opportunities to critically engage with a different way of life and with new ways of viewing the world. We challenge you as students, whatever your focus of study and whatever your age, to look at your own thoughts, experiences and commitments through new and critical eyes. Marist-LdM Pre-Departure Handbook One of the best ways to prepare for your time in Italy is to learn as much as possible about the country prior to your departure. This handbook provides you an introduction to Marist Italy, the city of Florence, and life in the beautiful Renaissance city. We hope that it will be a useful resource both before your departure and during your stay in Florence. We are here to support you in your efforts to learn from others, and we also want to learn from you and your experiences. We hope that you will share your impressions, successes and observations with us, as well as any problems you might encounter. Remember that this handbook is just one tool that will help you prepare for the adventures that wait. There is a multitude of resources provided by Marist Italy including: the specific pre-departure webpages for your program, the “Marist Monday” newsletter, your group’s pre-departure Facebook page, the Marist Italy Facebook page, and the Marist Italy student blog and Twitter account. There are also numerous online resources such as travel guides, maps, student blogs, and Florentine newspapers, all of which can be helpful throughout your pre-departure preparation. BestÎwishesÎforÎyourÎFlorenceÎexperience! The Marist Italy Team John Peters – Dean of International Programs / Acting Dean of Marist Italy Vanessa Nichol-Peters – Director of Marist Italy Programs Bradford Miller – Assistant Director Christie Alfaro – Assistant Director Stephanie Elmessaoudi – Resident Director Jennifer McLain – Assistant Coordinator Diane Ralston – Office Assistant -1- Marist-LdM Pre-Departure Handbook marist italy CONTACTS GENERAL INQUIRIES STUDENT FINANCIAL SERVICES Marist Italy, Florence Office via del Giglio, 6 50123 Firenze, Italia 39.055.289200 [email protected] Billing Lisa Boyes Bursar 845.575.3230 [email protected] Marist Italy, Poughkeepsie Office 3399 North Road Poughkeepsie, NY 12601 845.575.3330 [email protected] Financial Aid Inquiries Tenisha Lane Assistant Director, Financial Aid 845.575.3230 [email protected] REGISTRAR MARIST ITALY PROGRAM STAFF Deborah Holtman Transcripts, Course Descriptions 845.575.3250 [email protected] Pre-departure - FFE & Undergraduates Programs Christie Alfaro Assistant Director, Marist Italy 845.575.3330 [email protected] HOUSING & RESIDENCE LIFE Sarah English Director Housing and Residence Life 845.575.3307 [email protected] Pre-departure - Masters & MLE Programs Jennifer McLain Assistant Coordinator, Marist Italy 845.575.3330 [email protected] Housing Placements & Inquiries Stephanie Elmessaoudi Resident Director, Marist Italy 845.575.3330 [email protected] Pre-departure – Pre-College Programs Bradford Miller Assistant Director, Marist Italy 845.575.3330 [email protected] ACADEMIC ADVISING Advising & Scheduling – FFE & Undergraduate Students Bradford Miller Assistant Director, Marist Italy 845.575.3330 [email protected] MARIST ITALY ADMISSION Marist Italy Admission Joe Giacalone Director of International Admission & Recruitment 845.575.3989 [email protected] Museum Studies Admission Mallory Maggiacomo Senior Assistant Director of Admission 845.575.3000 x2817 [email protected] -2- Marist-LdM Pre-Departure Handbook about Marist Italy Just over a century ago, the Marist Brothers came to New York's Hudson River Valley to train young men to continue the Brothers' vocation as great educators. What started as a seminary for the training of future Marist Brothers has developed into one of the leading colleges of the arts and sciences in the United States. In 2006, in partnership with Istituto Lorenzo de’ Medici (LdM), Marist founded the Marist Italy Campus, near the bank of the famed Arno River in Florence, Italy. Marist Italy celebrates the unique partnership between Marist College and the Istituto Lorenzo de' Medici, a partnership built upon shared core values, including excellence in education, the importance of community, and the principles of service, This allows for a united vision and mission, making the Florence branch campus a rewarding and creative place to pursue an education. The Marist-LdM partnership and the shared values it is built upon are only enhanced by its location in the city of Florence. Located in the heart of historic Florence, this urban campus offers students a chance to explore an international community and be exposed to new cultures and ways of seeing the world. Using Florence as a classroom, Marist Italy currently offers 8 Undergraduate Degrees, a Master’s Degree Program in Museum Studies, the Freshman Florence Experience (freshman year abroad), and study abroad opportunities for both Marist students and students visiting from other institutions. Marist Italy is an official branch campus recognized by Marist College’s accrediting body the Middle States Association of Higher Education. The degrees offered by Marist Italy are U.S. University Degrees granted with all the same rights and privileges as those issued at the Marist main campus. -3- Marist-LdM Pre-Departure Handbook Marist Italy PROGRAMS THE FRESHMAN FLORENCE EXPERIENCE The FFE program is designed for highly motivated first-year students who wish to pursue foundation coursework in a study abroad environment. Students pursue a typical college semester of 12-16 credits of coursework in core content areas similar to those found in Poughkeepsie. Excursions, workshops, and events have been designed for Marist freshmen to build a sense of community, encourage cultural immersion, and foster travel opportunities in Italy and beyond. Students live in apartment-style housing in the heart of Florence along with resident directors. THE BACHELOR’S DEGREE PROGRAM This undergraduate degree program has been designed to meet the academic needs of qualified students from around the world. Here they will engage with a multitude of cultures and build skills needed to succeed in this increasingly complex global environment. Students enrolled with Marist Italy’s undergraduate programs will spend all four years of their Marist career at the Florence campus seeking a degree in one of the following fields: • B.A. in Fine Arts: Studio Art • B.A. in Fine Arts: Art History • B.A. in Italian Language • B.S. in Studio Art • B.S. in Digital Media • B.S. in Conservation Studies (Art Restoration) • B.P.S. in Fashion Design • B.P.S. in Interior Design MASTER OF ARTS IN MUSEUM STUDIES The M.A. in Museum Studies is an interdisciplinary advanced degree program that aims to provide students with an understanding of how museums operate within their social and cultural contexts. Taught by international faculty in partnership with the University of Florence and the Fondazione Palazzo Strozzi, this 34-credit one-year M.A. degree will expose students to the principle aspects of museum engagement with the public and international perspectives in museum management. MARIST-LDM EXPERIENCE (MLE) The Marist-LdM Experience promotes international engagement and academic, personal, and professional development through rigorous, reflective study abroad, overseas internships, and international campus programming. Designed for students visiting from other colleges and universities, this program offers students the opportunity to study in Florence for an academic year or semester. -4- Marist-LdM Pre-Departure Handbook ABOUT ITALY The Florence campus is an urban campus with classroom and student space spread throughout 10 buildings in the Centro Storico (Historic Center) of Florence. Nestled among restaurants and gift shops, Marist Italy offers students much to learn not only from the museums and architecture, but also from interacting with Florentines as they go about their daily lives. Italy Basics • • • • • • • Government: Republic President: Giorgio Napolitano (2006) Prime Minister: Matteo Renzi (2014) Land area: 113,521 sq. mi (294,019 sq. km); total area: 116,305 sq. mi (301,230 sq. km) Population (2012 est.): 61,261,254 Capital and largest city (2009 est.): Rome, 3.357 million Monetary unit: Euro (formerly lira) Overview of the City Florence (Firenze) is the capital of the region of Tuscany, with a population of about 366,500. The city is considered a cultural, artistic, and architectural gem. Set in a valley on the banks of the Arno, surrounded by olive groves and vineyards, Florence is without question one of the world’s most beautiful cities. The birthplace of the Renaissance, Florence remains one of the most beautifully preserved architectural masterpieces and serves as a repository for a vast array of its treasures. A UNESCO world heritage site, Florence contains more great artworks per square foot than any other city in the world. In a city where artistic treasures and architectural masterpieces of the past blend with ancient streets lined with elegant boutiques, peaceful parks, and street-side cafes offering steaming espresso and fresh biscotti, it is easy to understand why the city of Florence is a favorite for students and visitors from around the world. The city is known for having produced some of the greatest and most famous artists and thinkers of the Renaissance, including Michelangelo, Leonardo da Vinci, Raphael, Donatello, Dante and Machiavelli. Florence played a key role in the formation of modern banking and the advancement of modern science and philosophy. Today, Florence has much to offer with Italian Renaissance architecture, museums, shops, and theaters. The -5- Marist-LdM Pre-Departure Handbook Ponte Vecchio, the National Library, Santa Maria del Fiore (the Duomo), Santa Croce, the Monastery of St. Mark, Piazza della Signoria, the Uffizi Museum, and the Pitti Palace are some of the many sites that make Florence a truly beautiful city and inspiring place to study. snowy (37°F low, 55°F high). Spring and fall usually offer lovely sunny days with moderate temperatures (50°F low, 75°F high). Many of the old buildings in the city center are built with stone and do not allow for comprehensive heating/cooling systems. In the winter months, students often find these buildings cool; it is important to note that federal policy in Italy dictates that building heat cannot be turned on until November, regardless of the weather conditions. Additionally, Italians do not embrace air conditioning in the same way many of us do. It is quite common for Italian businesses and residences to be without air conditioning. Climate Florence has four distinct seasons: summer (June to September), fall (Mid-September to November), winter (December to February), and spring (March to May). Since Florence is set in a valley, the summer months tend to be humid and rather extreme. During the peak of summer temperatures in Florence can be slightly unbearable (70°F low, 100°F high). Winter tends to be cold and rainy–and occasionally The academic year in Florence touches on all four seasons; it is therefore important -6- Marist-LdM Pre-Departure Handbook that students be prepared for any kind of weather. Clothing that can be layered, rain gear, and winter coats and accessories are highly recommended. go directly to the ATAF office located next to the train station. All buses have buttons to signal for a stop. Some seats, identified by a sign, are reserved for the disabled, the elderly, and pregnant women, and must be given upon request. A single ticket costs €1.20 and lasts 90 minutes from the time it is validated. Tickets must be purchased at tabacchi shops or newsstands before getting on the bus. If you have an Italian SIM card in your phone, you can also send an SMS text message to 4880105 to purchase your ATAF ticket. IMPORTANT: single-use tickets must be validated by punching them immediately upon entering the bus. Fines are very expensive for those caught without a valid ticket. Getting Around Florence is at the center of the major highway and rail junctions in Italy, giving travelers easy access to the surrounding Tuscan countryside and many of Italy’s major cities and attractions. Additionally, the geographic location of Florence, combined with convenient travel access, allows inexpensive and convenient connections to many other major European cities. Walking Taxis Florence is truly a walking city. It is possible to walk from one end of the historic center of Florence to the other --NorthSouth or East-West--in 30 minutes. Walking is not only an easy way to get around, but it also offers the chance to experience much more of the city life. Many streets in the city center are closed to traffic during the day; many more are simply too narrow for vehicles to get through. Walking, therefore, often becomes the most effective and efficient means of transportation. And, of course, if you need to, you can always buy a new pair of shoes in Florence! Taking a taxi in Florence is quite expensive. Generally taxis cannot be hailed; you must either go to the taxi stands in the main squares (Duomo, San Marco, Repubblica), at the train station, or at the airport; or you can call a taxi at the following numbers to tell them where you are: 055 4390 or 055 4241. Only cash is accepted. No checks or credit cards are accepted for payment. Tram Florence also offers a modern tram that circulates between Stazione Santa Maria Novella (the train station) and the town of Scandicci. Trams can be boarded at numerous stops, including the train station and Cascine Park, and require an ATAF ticket, which can be purchased at each tram stop. Buses The city bus company, ATAF, is the cheapest way to get around the city. Most buses run from early morning (about 6:00am) to midnight. For bus routes, schedules, and other information, you may visit www.ataf.net, call the toll free number (800 424 500), or -7- Marist-LdM Pre-Departure Handbook Passport Students who need to apply for or renew a passport: ALL STUDENTS, REGARDLESS OF NATIONALITY OR LOCATION (E.U. CITIZENS INCLUDED), ARE REQUIRED TO HAVE A VALID PASSPORT. Each country has its own process for applying for a passport. Non-U.S. citizens should check with their countries’ divisions of foreign affairs for passport application instructions. All students, including E.U. citizens, should have a valid passport that meets the aforementioned criteria. What is a Passport? A passport is an official document issued by a government that identifies an individual. This document will grant the individual permission to travel abroad and return Obtaining a U.S. Passport: U.S. citizens planning to attend Marist-LdM should home. This government document also offers certain protections from other governments for the individual. verify that their passports are valid as described above. If you do not have a passport or need to renew a passport, visit the U.S. Department of State Website. This site contains all types of information, including where to apply, application forms, and how to obtain documentation required, etc. Note: Passports may take four weeks or more to obtain, especially in late spring and early summer before the peak travel season. If you don’t have a current passport or your passport is not considered valid based on the information above, Marist Italy strongly recommends submitting your application as soon as possible. Students who already have a passport: 1. 2. 3. 4. Confirm that your passport is signed Confirm that your passport was issued on or after your 16th birthday Verify that your passport is valid for the duration of expected stay in Italy and at least 3 months after your scheduled return date Verify that your passport has at least two full empty pages for visas and entry and departure stamps -8- Marist-LdM Pre-Departure Handbook Pre-Departure Checklist FORMS TO BE SUBMITTED/COMPLETED ONLINE: 9 9 9 9 9 9 9 9 Conditions of Participation Form Visa Document Release Form Health Forms Housing Packet Italy Quiz Orientation RSVP Academic Plan Course Registration 9 9 9 Travel Plan Contact Form Visa Application (group appointment participants only) 9 9 9 OTHER ITEMS TO BE SUBMITTED 9 9 9 9 Copy of passport (signature/photo page uploaded)Consortium Agreement (MIP Visiting Students Only) Passport Copy - Signature/photo page only Passport Photo Visa Copy 9 9 Pre-Departure To-Do List 9 Monitor your Marist email daily for program updates, instructions, and 9 -9- information. All communications from Marist Italy will come via your Marist email account. Open a joint account with a parent/ (s) to facilitate visa financial requirements and to allow family to more easily arrange transfers, assist with banking issues, etc. Verify that your passport is valid for at least 6 months beyond your planned return date. No passport, no visa; no visa, no travel. Reserve your roundtrip flight when program dates are confirmed. Confirm flights with your airline carrier three days before departure. Apply for your visa Take care of college financial matters. Make sure you submit Financial Aid Applications and sign promissory notes before the deadline. Settle outstanding balances on your student account. Attend the Poughkeepsie orientation on June 20th. Bring your questions Marist-LdM Pre-Departure Handbook 99 99 99 99 99 99 99 99 99 (and your family’s questions) so that all attendees can benefit from info/ answers. (Not applicable to M.A. students) Contact your pre-departure coordinator for personal/private concerns. At orientation you have opportunities to meet other participants. Get to know them: you may want to share ideas, contact info, flights, and/or accommodation info. Confer with your academic advisor about your first semester’s course selections; while you will submit online class requests a few months before your arrival; your official registration will not arrive via email until roughly three weeks before the start of the semester. Verify with your bank or credit union that your checking ATM/debit/check/ credit card(s) will work overseas. Notify card provider(s) that you will be using the card(s) abroad. You will need to provide dates, destinations. Have a credit card reserved for emergency use. Arrange for a power of attorney if your parents will need to sign forms, endorse checks, etc. on your behalf. Will you need to file federal and/or state income tax forms while abroad in spring? The annual deadline is April 15. If you were employed, does the your employer know where to send your W-2 form in January? Will someone complete income tax forms on your behalf? Do you know how to access tax forms and instructions on-line? Have a medical exam/physical and 99 99 99 99 99 99 -10- bring your vaccinations up to date. Get a dental check-up. Have wisdom teeth extracted, if necessary. Do you need an eye check-up? If you use contact lenses, bring supplies. Bring eyeglasses in case you can’t wear your lenses. Bring a copy of your prescription in case you need to replace lost or broken glasses, or lenses. Do you take prescription medication? If so, bring your medication(s) in pharmacy-labeled container(s) to last your entire stay abroad. Discuss supplies with your physician and insurance provider. Allow time to arrange for, or purchase, an adequate supply. DO NOT HAVE MEDICATION SHIPPED ABROAD TO YOU. Know what personal items are permitted and prohibited for air travel: http://www.tsa.gov/. Leave copies of your passport and flight details (itinerary) with your family members. Register your travel with the U.S. Department of State: https://step. state.gov/step/ Keep copies of all of the following documents and phone numbers and report them if they are lost or stolen. Keep them in a safe place separate from the documents themselves. ÎÎ Passport and visa ÎÎ Airline ticket ÎÎ HTH Insurance policy ÎÎ ATM card and credit card with emergency number ÎÎ Phone numbers at home in case of an emergency ÎÎ Traveler’s checks and the list of check numbers Marist-LdM Pre-Departure Handbook 99 Keep your passport and valuables with you at all times while traveling. 99 Carry extra clothes in your hand luggage, as well as medicines and valid prescriptions, and additional toiletries as allowed (just in case you are separated from your luggage) 99 Prior to leaving your home country, convert enough money into euro to get you through the first few days in Italy—at least €100 or more. 99 If you are of voting age, set up absentee voting prior to your departure. After Arrival To-Do List 99 Communicate with your family back home to let them know you have arrived. 99 Attend all mandatory on-site orientation meeting(s). 99 Keep a journal or blog of your experiences, friends, acquaintances, and travels. Record contacts’ addresses, etc. 99 Take photos of the people you meet and activities, as well as foreign landscapes. Be respectful of local customs as you photograph and be discrete with your camera (try not to look like a tourist). 99 Take advantage of all opportunities to learn as much as possible about Italy. 99 Don’t allow the “virtual world” to eclipse the real-world experiences: you crossed the globe for them. -11- Marist-LdM Pre-Departure Handbook What is a visa? A visa is permission for a foreign citizen to enter another country for a specific amount of time. A visa is usually a stamp made in the traveler’s passport. This stamp not only allows the bearer to enter the country issuing it but also defines the terms by which the bearer can remain in the country. There are several different types of visas, including visas for travel, work, and study. The terms of a visa differ depending on which country the person requesting the visa comes from. Who needs a visa? How to get a visa It is the responsibility of the student to get their visas. The process for getting a visa may be different from country to country. Most students will need to make an appointment with their assigned consulate and follow the instructions for that consulate. Students who are U.S. citizens or legal residents of the U.S. may be eligible to participate in a group appointment. Individual Appointments 1. 2. Any student who does not hold an E.U. passport will need to secure an Italian Student Visa. It is the responsibility of the STUDENT to ensure that they receive their visa prior to the program start. Marist Italy can offer support and advice but cannot obtain visas for participants. Marist Italy may not have sufficient knowledge of the visa requirements for students who are not US citizens, but again, can offer support and advice where requested. 3. -12- Students will need to identify the Italian Consulate nearest to their homes. Visit the Consulate website for a copy of the visa application and a list of additional documents that are required for the visa process. NOTE: All consulates will require certain documents from Marist. Please complete step 3 of this process to ensure you get your visa. Send your visa document request form BY MAIL with ORIGINAL SIGNATURE to Marist in order to officially request the supporting documents provided for the visa process by the College. (It takes approximately 5 days for the documents to be processed so be sure Marist-LdM Pre-Departure Handbook 4. you leave enough time to have these received by the College, processed, and mailed back to you.) This form can be found in the form section of the Consulate website. Once you have successfully completed the visa process, you must send a color copy or scan of your visa to Marist Italy. 3. Group Appointment (U.S. Citizens & Legal Residents Only) The New York Italian Consulate allows Marist Italy to appear and present the visa applications of U.S. citizens and legal residents on their behalves. Marist Italy will receive one appointment in June at which the College can present student’s documents. Students interested in participating in the group appointment must meet the following criteria: 1. Students must be U.S. citizens, green card holders, or have U.S. visas with residency in the United States. 2. Students must agree that they are willing and able to submit their materials for the group appointment in the timeframe outlined. Students will be responsible for completing visa applications and should understand that applications that are incomplete 4. -13- or missing items will not be submitted to the consulate. All application materials are due no later than June 13th. Students must agree to follow the instructions on the following link, download and complete the visa application provided, and gather all necessary supporting documentation prior to the group appointment deadline. Students must send their visa document request forms BY MAIL with ORIGINAL SIGNATURE to Marist in order to officially request the supporting documents provided for the visa process by the College. (Group appointment participants will include this document with their visa applications. Papers will not be mailed back to student but will be sent to Marist Italy staff for inclusion in visa application.) Marist-LdM Pre-Departure Handbook 5. Students must acknowledge that they understand that they are required to submit their actual original passports as part of the application process and that it may take 6-8 weeks for the visas to be processed. Therefore, students participating in the group appointment must understand that they should not plan international travel requiring a passport from the end of June through the program departure date. The consulate will only allow a school representative to pick up the passports/visas. They will not allow the pickup of individual documents separate from the group submission. Permit of Stay (Permesso di Soggiorno) Non-EU citizens must have BOTH the student visa (which you obtain in your home country) and the Permit of Stay (which you obtain once in Italy), in order to be legal during your time studying in Italy. The Italian Minister of Internal Affairs requires the Permesso di Soggiorno (Permit of Stay) for all purposes: tourism, study, work, and family visits. Upon arrival, Marist Italy staff will instruct you on this procedure. The processing of the documents for the Permit of Stay will be handled by our associates at Eduitalia. You can complete a pre-registration at www.xxxxxx.com. Although a credit card number is requested when registering on the link, no money is debited until after the collection of the documents for the Permit of Stay, normally during the first week of the term. The total cost will be approximately €181.15. Since there is a possibility that the price may rise, exact cost and details will be announced during orientation in Florence. This amount has to be paid in cash or by credit card by each student when submitting the documents required for the Permit of Stay: 1. A COPY OF THE FRONT PHOTO PAGE OF YOUR PASSPORT 2. A COPY OF THE VISA PAGE OF YOUR PASSPORT. This page, stamped at the Italian border, has to be photocopied upon arrival in Italy 3. A COPY OF YOUR INTERNATIONAL HEALTH INSURANCE POLICY (health insurance is ONLY valid if your policy specifies that you are covered abroad). Students who do not have international health insurance will be required to purchase an Italian Emergency Health Insurance policy. This will only cover emergency medical services in Italy 4. A copy of the Marist Italy acceptance letter that you presented to the Italian Consulate or Embassy bearing an official stamp or seal. This letter should have been returned by the Italian Consulate together with your passport and visa Travel Arrangements The Marist Italy tuition and fee structure does not include the cost of roundtrip airfare. Students are responsible for organizing and paying for their own transportation. Therefore, students must make their reservations and payments to a travel agent, website, or to the airline directly. All arrangements and transactions will be between the student and the travel agency; Marist College and Lorenzo de’ -14- Marist-LdM Pre-Departure Handbook Medici are not responsible for any air travel transactions or arrangements, and will not intervene or interfere in students’ arrangements. For students departing from the United States who wish to travel with other students, Marist Italy offers a group flight option out of the New York metropolitan area in the fall only. This flight is coordinated by an independent travel agency, Advantage Travel, which specializes in student travel. The group flight is not mandatory but simply offers students companionship while in transit. Whenever possible, Marist Italy attempts to have a staff/faculty member accompany group flights. Those students who choose to travel independently are encouraged, when possible, to make travel plans similar to the group flight. This allows students to integrate with the larger group and be present as orientation activities begin. • • Please be aware that attendance at orientation in Florence is REQUIRED for all students. Make sure you plan your travel itinerary accordingly. All students should plan to arrive into Florence no later than 4:00 pm (UTC+1) on their arrival date to join orientation activities. Once the group flight is finalized it will be published on the Advantage Travel website and announced via email. Anyone with questions regarding the group flight should contact Gabriella Bonney at Advantage Travel directly: Email: [email protected] | Tel: +1-315-471-2222 | Fax: +1-315-471-6264 Advantage Travel of CNY, Inc.|313 East Willow Street, Suite 104 |Syracuse, NY 13203 NOTE: There are no group flight options for NEW spring students. If you have questions about the date you should be in Florence for New Student Orientation please consult the Marist Italy Academic Calendar and your Marist Coordinator. WHERE TO ARRIVE Airport information: Peretola Aeroporto di Firenze, or Amerigo Vespucci Airport (Airport Code: FLR) The airport is 5 km (3 miles) from the city center of Florence by taxi. Other nearby airports (but that require bus or train travel to the city center of Florence) include Galileo Galilei airport in Pisa (PSA) and Aeroporto di Bologna (BLQ). Travel hubs such as Milan (three hours away) and Rome (90 minutes away) are accessible by highspeed trains. Students in the U.S. will find that there are no flights from the United States flying directly into Florence. Major airlines provide connections to Florence through European cities, such as Frankfurt, Paris, Rome, and Zurich. Be mindful of the connection times, students are most likely required to clear customs at first point of arrival into the E.U. Flights connections with a layover less than 1 hour may be difficult to make. -15- Marist-LdM Pre-Departure Handbook Train/Bus Info Florence, Santa Maria Novella Station is a five-minute walk from Marist Italy administrative office. The Trenitalia English-language web site contains all train travel information for Italy, including the Italian Eurostar, regional trains, and airport shuttles: http://www.trenitalia.com/en/ index.html. ARRIVAL IN FLORENCE Prior to departure, students will receive more information via email from Marist Italy staff regarding arrival. Upon arrival in Florence, students will be given direction on how to get from the airport to their residences. Most group flights are met at the airport. Students who elect not to travel on the group flight will need to coordinate their arrivals with the Marist Italy Residence Life staff. Directions on how to do this will be given later on in the predeparture program. The Florence airport (Peretola) is connected with the city by a bus service every half hour, which arrives close to the central train station, Stazione Santa Maria Novella. The service, which is direct and makes no intermediate stops, is called VOLAINBUS and is operated jointly by the local Florence city bus company ATAF (bus no. 55) and the SITA bus company. Tickets cost €4.50 and the trip takes approximately 15 to 20 minutes to the center of Florence. Taxis are also stationed in front of the Arrivals terminal and have a fixed fare to downtown Florence of €20, plus €1 for each piece of luggage. This fare is valid Monday through Friday, from 6am to 10pm, but is a bit higher during the weekends or after 10pm. The taxi ride is approximately 15 minutes. It is not customary to tip taxi drivers in Italy. -16- Marist-LdM Pre-Departure Handbook -17- Marist-LdM Pre-Departure Handbook Marist Italy offers apartment-style housing for program participants. Each apartment has been selected and inspected by our residence life staff. While every effort is made to find apartments that are similar in terms of facilities, amenities and distance to classes, no two apartments are the same. Students are reminded that many of the buildings that house our apartments can be up to 700 years old! While the apartments have been modernized, they are distinctly characteristic of the Renaissance city. Students who have Marist housing will have staff assistance should an apartment issue arise. Additionally, proof of lodging The refund policy can be found on your program’s pre-departure webpage. is now required by the Italian consulates in most locations. Marist Italy can ensure that students who have selected school housing will have the proper documentation needed to secure their visas. Students interested in securing housing through Marist will need to follow the directions on the Marist Italy pre-departure webpage for their particular program. Housing cost includes: • Semester rent, for fixed check-in and check-out dates • Routine repairs not caused by negligence or carelessness • Utilities (water, gas, electricity), provided the consumption bills are equal or lower than the average cost determined by the real estate agency. Any costs above the average consumption bills will be charged to the students sharing the same apartment. • Apartment cleaning after students depart Housing Costs & Amenities Housing costs are per person, per semester, and vary depending on type of housing and program. Costs can be found in the tuition and fees section of the Marist Italy website. Marist Italy apartments are all furnished to meet students’ basic needs. Each residence has at least one bathroom, a kitchen, and access to a washing machine. Each apartment includes: basic kitchenware (dishes, silverware, pots, pans and utensils), bed linen (sheets, blanket/ duvet, pillow), towels (1 bath and 1 hand), and wireless Internet. -18- Marist-LdM Pre-Departure Handbook Housing cost does not include: • Meals • Damages caused by students’ negligence or carelessness • Utilities over allotted consumption • Some notes about housing in Florence: • Elevators are rare in Florence. • You will be shopping more often for food because the refrigerators are usually medium or small in size. • Electricity and water are expensive. Europeans generally are very conservative with their use of utilities. • Buildings can be anywhere from 50 to • • 700+ years old; therefore, the heating systems are not as powerful as the ones in the U.S. Bring wool clothing or clothes you can layer. Apartments do not have typically have air conditioners, but most are equipped with fans. Open the windows to get good ventilation in your apartment and save energy. Remember to close the windows when you are not in the apartment. House slippers may be helpful and comfortable, since Italian apartments don’t have carpets. They can also avoid noise for the neighbors downstairs. • • • • -19- Electric plugs look different in Italy. The voltage in Italy is 220V (U.S. is 110V). Get a converter and adaptor heads for electronics to prevent blowing the electrical circuit and/or damaging electronics (most laptops have built-in converters). Phone landlines are not available in your rented apartments. Internet is available in ALL apartments. Keep in mind that Italian Internet is different from Internet in the U.S. You may be used to constant, non-stop Internet connections, but overall in Florence the connections are slower and not as steady, due to the differing architecture of buildings. You may not always have access to Internet in your bedroom, but Internet is guaranteed in the common area of the apartment. You may want to bring an Ethernet cable just in case. Washing machines are available--not dryers. Apartments all have drying racks, or you may choose to use one of the many Laundromats in the city. Marist-LdM Pre-Departure Handbook • • • Earplugs can be useful for the night, as some streets can be quite noisy. Housing Rules Students selecting Marist Italy housing are bound by the rules and policies outlined in the Marist Italy resident handbook. Students are expected to familiarize themselves with it prior to their arrival in Florence. Students are also expected familiarize themselves with the Marist Italy housing withdrawal and refund policy. Housing Assignments • Freshmen students will be assigned a housing placement by our residence life staff. Upper-class undergraduates, graduate, and MIP visiting students may request specific roommate/ housing assignments. Ten days before your departure date, Marist Italy will provide you with the following information: Address of Residence • Names & contact information for roommate(s) & housemates • Information regarding the details for check-in day Students will not be allowed to check in to their apartments before the check-in and/ or check dates out of their apartments. Students arriving early/departing late should organize stays at local hotels. A list of suggested hotels can be found in the visitor’s section of the Marist website. -20- Marist-LdM Pre-Departure Handbook Note:Î Students who are attending Marist Italy for the full academic year will have access to their residences during holiday periods. During school breaks (excluding summer), Marist will have at least one residence life staff member present to assist with any urgent issues. Meal Plan An optional daily lunch plan is offered through the student café. This meal plan is designed to complement the home cooking our students do in the kitchen facilities of their residences. The plan allows students one meal a day at the Café Medici located in the main academic building at Via Faenza, 43. Students can select a sandwich, salad, or hot plate along with a bottled drink or a coffee, and a side dish or bag of chips. Students who sign up for the meal plan will receive a meal card for use during the semester. Any unused meals will expire at the end of each semester. Costs for the meal plan can be found in the costs section of the Marist Italy website. The meal plan will be billed at the beginning of each semester as part of the student’s tuition and fee statement. Students may indicate their desire to participate in the meal plan by selecting that option on the housing selection form. -21- Marist-LdM Pre-Departure Handbook communication Cellphones All students studying with Marist Italy are required to have an active cellphone throughout the duration of the program for safety and security reasons. Students are required to share this number with the Marist Italy staff. Student apartments do not have land-lines, and thus the cellphone allows us keep a clear line of communication open in the case of an emergency as well as allowing students a way to keep in contact with family, faculty and friends. • • PicCell Wireless: an Italian cellphone number and phone that is delivered to students prior to their departure. Selecting an Italian carrier upon arrival in Italy (this includes pay-asyou-go options) Activating their home cellphones for international use PICCELL WIRELESS Students may choose, BUT ARE Students interested in using PicCell Wireless can order through the PicCell link below. PicCell can also be reached by email at [email protected] should you have additional questions or concerns. OTHER ITALIAN CELLPHONE OPTIONS Students have several cellphone options: • to departure, a choice in plan, virtual U.S. numbers tied to the phone and payment by credit card. As always, Marist strongly encourages students to research and compare the cellphone options prior to making a decision. NOT OBLIGATED, to use the PicCell Wireless option offered through Marist. Please note that PicCell is not the cheapest carrier in the market but they offer several perks that have consistently made them popular with the top study abroad providers in Florence. These perks include, but are not limited to: receiving your phone and number prior Purchasing a local phone will cost an upfront price plus minutes. Using an Italian cellphone is an easy and cost-effective way to call/text other students in the program, as almost all students (and any the new Italian friends you will meet) will be on the Italian network. In addition, families can contact you on your Italian cellphone. It is a far less expensive and more reliable option than using your American phone. (Incoming calls to Italian cellphones are free, so you will not use your minutes to take incoming calls.) The major Italian cellphone companies are TIM, Vodafone, and Wind. You cannot sign up for an Italian contract without an Italian credit card, but students find the pay-as-you-go option quite convenient. You can purchase RicaRica (airtime top-up) at cellphone stores and grocery stores all over Florence. -22- Marist-LdM Pre-Departure Handbook Important Considerations When Choosing a Cellphone Option: • Regardless of cellphone option, students are responsible for familiarizing themselves with rates, roaming, international calling, terms of contracts, billing procedures, and other phone provider information. Cellphone arrangements are solely between the student and the carrier; Marist will not intervene or be accountable for cellphone contracts or fees. • Phone calls made outside of Italy (i.e. while roaming) can be very expensive and incoming calls may have additional charges. • Students who choose to keep their home phone and number should be aware that any calls made in Italy may be billed as international calls. Some companies charge $2.99 and up per minute for calls generated from and received while overseas. Be sure you are clear on your company’s overseas rates—note these rates can vary from country to country. • Marist recommends that students save all important program contact numbers in their phones prior to departure. • Some students choose to keep their smartphones from home and use them with an Italian SIM card. You must FIRST get your smartphone unlocked by your U.S. provider before leaving the U.S.. You can buy an SIM card from one of the major cellphone companies in Florence. If you want the option of a contract, you can order a SIM card through PicCell. • • • • Be sure you have entered your contact information into the questionnaire on the forms section of your program predeparture website. Be sure that you have shared your phone number with your friends and family prior to your departure. If your credit card is lost or stolen and so is cancelled, be sure that you notify your cellphone provider and provide them with new billing information. Cell phones, if used as the primary means of communication home, can become expensive. Students are encouraged to develop a communications plan (perhaps an established day of the week and specific time of day to call) prior to leaving and explore additional communications options such as Facetime, Skype etc… PLEASE NOTE: While we are happy to provide some tips and advice, Marist Italy does not endorse one mobile phone provider over another. Ultimately, it is up to each individual student to conduct thorough research and choose the best personal option. We recommend you do some research on what other students have used in the past, and get varied recommendations on ease of use, charges, customer service, reliability, etc. Calling the United States from Italy Accessing an International Line: – 00 Country code for U.S.: – 1 Example: 00-1-845-575-3330 (to call the Marist Italy offices in NY) -23- Marist-LdM Pre-Departure Handbook Marist-LdM has a Student Mail Service to facilitate students’ mail and packages sent from family and friends. Do not have anything sent directly to your apartment or to the Marist Italy Offices. Please have your friends and family address the letters/ packages to: YOUR NAME C/O ISTITUTO LORENZO DE’ MEDICI VIA DEL MELARANCIO 6/r 50123 FIRENZE, ITALIA Regular mail generally takes anywhere from 8-10 days to arrive, both to and from the U.S. Packages take longer: 45 days if sent by regular airmail, 3-6 days if sent by special shipping options in the Post Office (this costs more money). Express mail (Fed-Ex, DHL, etc.) takes about 3-4 days. It is your responsibility to check with the Student Mail Service, and to check your mailbox frequently, especially when you are expecting a package. Customs for Packages International imports are subject to strict customs controls, and many of them can entail fees. Each time food, cosmetics, magazines, electronics, leather products, medicines, vitamins, and/or medical supplies (e.g. contact lenses) are sent and/ or declared, your packages are more likely to be held up in customs. For packages held up in customs, you may be expected to pay a customs fee. This will require having you send/fax a copy of your passport and a signed declaration to customs officials, often pay a customs fee, and sometimes pay a processing fee in addition to the customs fee. For this reason, we suggest you avoid sending these types of goods. Mailing Medicine/Medical Supplies For medicine, contact lenses, etc., we recommend that you bring a supply with you for your whole stay in Italy. If you run out, most items can be prescribed by a doctor in Italy. There are a number of English- speaking doctors who would be able to give new prescriptions for most of your medication. (see the Health section for information on ADHD drugs, which cannot be prescribed in Italy). If you have a specific medicine(s) that you take, we recommend that you bring a prescription from your -24- Marist-LdM Pre-Departure Handbook home doctor to show to the doctors here. If medicine or medical supplies are held up in customs, you will have to provide customs officials with a prescription from a doctor in Italy, and there is the risk that the medication(s) won’t arrive in time. • Other Ways of Keeping in Touch • • • E-mail is relatively inexpensive, if not cost-free. All Marist and LdM academic buildings have Wi-Fi, as do all Marist apartments. There is a growing number of cafés that offer free Wi-Fi in Florence and around Italy. Cybercafés can still be found in most cities. Please remember that all official communication with students is done via your Marist email. Make sure you check it often. Skype is a relatively inexpensive option for keeping in touch with friends and family: www.skype.com. Skype also has a low-cost calling option. Google Voice is a great app for your smartphone that gives you a U.S.based number that family and friends can call at no charge. You will also not be charged for incoming calls. You can load money onto your Google Voice -25- account and will be able to make lowcost calls to anywhere in the world. Other Apps: Please explore WhatsApp and Viber and other apps for smartphones that could be helpful in maintaining contact with family and friends back home and with new friends in Florence. Marist-LdM Pre-Departure Handbook Pre-Departure Medical/ Dental Check up shock, will subside as you establish your new routine. It is a good idea to have a medical checkup before you leave the U.S. A visit/checkup with your dentist is also recommended. It is also IMPORTANT to bring copies of important health records and a doctor’s statement about any health problems. If you have a serious medical condition, we also recommend getting a translated card or letter that you can carry with you that will outline your condition in Italian. General Medical Concerns Health issues are generally the same in Italy as they are in the U.S. Adapting to a new climate, food, water, and way of life may affect one’s health during the first few weeks, but should have no lasting effects. Colds and sore throats are often symptoms of the stress or adjusting to a new climate. Staying warm, dry, well-rested, and well hydrated is perhaps the best way to ward off these minor illnesses. Adjusting to a new climate, Italian culture and food, and a new linguistic environment may lead to feelings of lethargy and exhaustion. These symptoms, also associated with culture Medications • • • • -26- While most medical conditions are treatable in Italy, some methods of treatment and drug regimens may be different. If you have a long-term health issue or a standing prescription, be sure to discuss prescription options with your doctor prior to your departure. Whenever possible, we recommend that students with daily prescriptions obtain enough medication for their entire stay, plus an extra supply. In addition to the medication, Marist Italy recommends students bring a written diagnosis or prescription from your doctor as proof that you are allowed to have the medication. Note: While U.S. prescriptions justify you traveling with the medications, they are not valid in Italian pharmacies for a refill. Therefore, to obtain a prescription valid in Italy, you will need to visit a doctor there who will be able to write you a prescription. All prescribed medications must be labeled clearly IN THEIR ORIGINAL Marist-LdM Pre-Departure Handbook CONTAINERS with your name to avoid any problems with local authorities. There are many mosquitos in Florence. While they do not carry any diseases and medication is not necessary, it is advisable to have some bug spray (which can be purchased in Italy), particularly if you will be here during the warmer months. Our suggestion is not to leave the windows open at night when the lights are on in your apartment, as this attracts more mosquitos. Note: Italian residences rarely have screens in the windows, AdderallÎ amongÎ studentsÎ isÎ consideredÎ aÎ crimeÎaccordingÎtoÎItalianÎlaw,ÎandÎwillÎbeÎ viewedÎ byÎ MaristÎ ItalyÎ asÎ aÎ seriousÎ drugÎ offÎense. Insurance and Medical Care The Italian government mandates that all temporary foreign residents in Italy maintain an adequate form of health insurance. Since you will become a temporary resident of Italy, you are so bugs can be problematic in fall and spring. Important Note ManyÎdrugsÎthatÎareÎprescribedÎforÎADDÎorÎ ADHD,ÎsuchÎasÎAdderall,ÎareÎnotÎavailableÎ inÎ Italy,Î andÎ areÎ inÎ factÎ consideredÎ narcotiÎcsÎ andÎ areÎ illegal.Î Î IfÎ youÎ haveÎ aÎ prescriptiÎonÎ forÎ theseÎ typesÎ ofÎ drugs,Î youÎareÎadvisedÎtoÎbringÎaÎsupplyÎforÎtheÎ duratiÎonÎofÎyourÎstay,ÎclearlyÎlabelledÎwithÎ yourÎ name,Î andÎ theÎ prescriptiÎonÎ fromÎ yourÎdoctorÎasÎproofÎthatÎyouÎareÎentiÎtledÎ toÎ haveÎ thisÎ asÎ medicatiÎon.Î Î Î DoctorsÎ cannotÎ supplyÎ drugsÎ ofÎ thisÎ natureÎ inÎ Italy,Î andÎ theseÎ prescriptiÎonsÎ CANNOTÎ beÎ shipped.Î Î AdditiÎonally,Î theÎ sharingÎ ofÎ required to do so, as well. Marist has contracted HTH Worldwide to provide students who study abroad with health insurance that meets the requirements of the Italian government, ensures that you are covered as required by Marist College's operating guidelines, and covers the student during their stay in Italy and travel in countries outside the U.S. This policy is extremely comprehensive and includes coverage for everything from emergency evacuation from Italy (for medical reasons) to routine doctors’ visits. -27- Marist-LdM Pre-Departure Handbook This insurance coverage is active on the date your program begins and remains valid through the end of the academic year. Marist Italy staff will provide each student with an HTH card with your name, group number, and policy number on it. Italy has numerous English-speaking doctors from all specialties who practice in Florence and accept HTH. If a doctor does not accept HTH insurance up-front, a student can pay the fee the doctor requires and then submit a claim form with the receipt from the doctor’s office attached to HTH Worldwide for a reimbursement. Share this insurance information with your family. Keep a copy of your card in your wallet. Also know what your family’s insurance coverage and benefits are. Your program’s pre-departure webpage has a copy of the HTH Policy Summary, an HTH FAQ, an HTH website quick reference guide, and a sample of the HTH card/ letter provided to each student. Detailed information on doctors, claims and HTH services can be found on both the HTH student services site and the pre-departure site. Personal Care and Medications Almost all imaginable bath products and cosmetics are available in Florence. Bring travel-size bottles of your essential bath products/toiletries and stock up on what you need after arrival. Students with Disabilities Students with physical disabilities should be aware that accommodations throughout Italy can be limited, and that it will be necessary to adjust to their new surroundings and culture. Prior to departure, seek out as much information as possible. It is important for students to keep in mind that Florence is an old city with buildings that are 50 to 700+ years old, elevators are rare and may not fit a wheelchair, hallways and stairways can be narrow, streets are often cobblestone and uneven and do not have large sidewalks. Important Phone Numbers, Emergency and Medical Services FOR EMERGENCY ONLY: Carabinieri Police Emergency Ambulance—First Aid 112 113 118 United States Consulate Lungarno Vespucci, 38 055 266 951 (switchboard) Open to the public: Monday-Friday 9:00am - 12:30pm. For emergency situations and afternoon appointments they can be reached by phone. English-Speaking Doctors in Florence There are a number of English speaking doctors in Florence. Students and staff often consult the following: Dr. Stephen Kerr An English general practitioner who lives and practices in Florence. Piazza Mercato Nuovo 1, Studio Medico, 4th floor (very close to Piazza della Signoria), tel. 055 288055 (office), 335 8361682 (cell). Walk-in hours are weekdays from 3:00pm-5:00pm, -28- Marist-LdM Pre-Departure Handbook or call for an appointment. Website: www. dr-kerr.com. Tourist Medical Service Via Lorenzo il Magnifico 59. 055 475411. A doctor is on call 24 hours a day. They provide medical service in a variety of languages for a range of problems. They will also make house calls. Walk-in hours: weekdays, 11:00am-12:00pm & 5:00pm6:00pm, Saturday, 11:00am-12:00pm. A medical service doctor is also available in Florence's historic center at Via Porta Rossa 1. Monday-Saturday, 1-3pm, email: [email protected] Medical Service www.medicalservice.firenze.it. 055 475 411 English speaking general practitioners and specialists. Via Roma, 4 -29- Marist-LdM Pre-Departure Handbook FlorenceÎ isÎ aÎ safeÎ city,Î but,Î asÎ inÎ anyÎ city,Î youÎ mustÎ useÎ commonÎ senseÎ andÎ takeÎ precautiÎons. Learn about the customs and local laws of Italy. Remember you are subject to local Italian laws and are not protected by U.S. laws. In general, try to keep a low profile. Once adjusted to your new location, you will have a better sense of how you wish to act in your new surroundings. 9 Some general tips to keep you safe: 9 9 9 Be Aware of Pickpockets: As in any city with large numbers of tourists, Florence 9 has pickpockets who have mastered the art of pick-pocketing, and quickly take advantage of easily-accessible purses or wallets in large crowds and packed buses. They tend to be concentrated near the main tourist attractions, museums, and transport hubs where people are likely to be distracted. Students should not walk alone at night, especially if they have had too much to drink—it is unsafe and inappropriate. Call a taxi or walk with someone. Women who travel alone in taxi have a 10% discount from 9pm to 2am. Drinking: The drinking age in Italy -30- has recently been increased to 18. Selling alcohol to minors carries a fine between €250 and €1000. If found in an inebriated state, the police can stop you, ask for documents, and fine you (up to €350). Also, in these conditions, you are at a greater risk of being physically or verbally attacked. ID: Carrying a personal document is mandatory by law, but it is always safer when you are coming to class or just taking a walk to carry the copy rather than the original. Note that if you will be traveling, or going to the bank, you’ll need your original. For a lost or stolen passport, call your consulate. Clothing: Fashion in Italy follows a more conservative arch than it does in the U.S. Keep this in mind when packing and dressing yourself to go out. In particular, take note of articles of clothing that have logos or sayings on them. Sports teams, band names, or even popular logos such as Nike or Adidas can instantly label you as an tourist. Try to pack things without decals; it will help you blend in. Girls need to be careful with shorts or sweatpants with words written across the bottom, low-cut shirts or midriffbaring shirts because they can easily gain them unwanted attention. Marist-LdM Pre-Departure Handbook Registering with the U.S. Consulate All foreign citizens should register with the Countries Consulate in Florence or Embassy in Rome. In the event of an emergency, citizens who are registered will be contacted by the Consulate; they also receive regular updates via email on various situations in Italy. U.S. nationals should register with the U.S. Consulate in Florence. This can be done online prior to departure at: https://travelregistration. state.gov/ibrs/. A Special Note on Alcohol and Drugs 9 9 Incidents involving alcohol or drug consumption are among the leading causes of problems in education abroad. Don’t let these incidents happen to you. Keep your educational experience in Italy an enjoyable one. The drinking age is 18 in Italy. For many of our younger students, this means the first opportunity to legally purchase or order alcoholic 9 9 9 9 -31- beverages. We urge students to consider the negative effects of alcohol consumption when planning social events or trips to clubs. If you do drink, please consider the following guidelines to keep your drinking and behavior safer and culturally appropriate: Î Drink SLOWLY to allow your body to metabolize the alcohol. Getting sick is not cool. Î Be AWARE and know the cultural context in which you are drinking. If you drink, do so with friends and stay together. Solitary drinking is a symptom of a larger problem. If you drink, drink as part of a meal. Food slows down the absorption of alcohol into the blood stream. Be aware that most safety incidents (robberies, physical attacks, etc.) happen to students who are intoxicated. Any amount of drinking impacts our ability to use our better judgment in new situations. Consider the full range of potential outcomes before drinking in an unfamiliar setting or with strangers. Marist-LdM Pre-Departure Handbook Personal Budgeting “How much money do I need?” This is one of the most frequently asked questions and one of the most difficult for us to answer. Each student has their own lifestyle and idea about how much money they need to live. Feedback from alumni is that students on a modest budget spend approximately $3000 per semester. On this budget, students should be able to purchase personal care items, attend events, activities, and eat out occasionally. Dining out can be quite expensive, so if you think you think you might want to do that often, plan to adjust your budget accordingly. Remember, students enrolled in courses with field trips, lab fees, and class supplies and materials are responsible for paying these expenses, which can be costly. Students should budget extra money accordingly. Most museum visits occur in relation with specific classes. Entrance fees to museums can vary between $13.00 to $20.00. This amount does not include weekend and break travel. Bank Accounts, ATM Cards, Credit Cards You will find that you use cash more frequently in Italy than you do in the U.S., especially for purchases of less than €10. Your ATM card is the best way to get cash in Italy. ATMs are widely accessible in Florence. Check with your bank to be sure your ATM card can be used in foreign countries and to get information on your bank’s service fees for international ATM withdrawals. If your ATM card is also a debit/credit card linked to the Visa or MasterCard network, you will get the best exchange rate and not be charged interest on purchases. Another advantage of the Visa or MasterCard debit card is that family members can deposit money into your account in the U.S. and you can access the funds almost immediately through an ATM. Be advised that there is usually a service charge/fee for each ATM transaction, so plan your cash withdrawals accordingly. Most students are able to stay on track by making a weekly (or biweekly) ATM withdrawal, and using their debit card for dinners out, shopping, etc. By keeping to this type of system, you minimize ATM fees as well as benefit from getting the best exchange rate on purchases. Unless you have a bank account, it is very hard to exchange money at a bank in Italy. Opening a bank account is a cumbersome procedure and not recommend it to students. Please note also that checks from U.S. bank accounts CANNOT be cashed in Italy. Since -32- Marist-LdM Pre-Departure Handbook Italian banks will not exchange dollars, and exchange windows charge exorbitant fees, we recommend that you arrive with at least €100 in cash from your home bank, and then make cash withdrawals at ATMs. This will mean you have one less thing to think about when you arrive. cash in Italy. ATMs are widely accessible in Florence. Check with your bank to be sure your ATM card can be used in foreign countries and to get information on your bank’s service fees for international ATM withdrawals. Bank Accounts, ATM Cards, Credit Cards If your ATM card is also a debit/credit card linked to the Visa or MasterCard network, you will get the best exchange rate and not be charged interest on purchases. Another advantage of the Visa or MasterCard debit You will find that you use cash more frequently in Italy than you do in the U.S., especially for purchases of less than €10. Your ATM card is the best way to get uch you ples of how m am ex w fe a e sts Here ar ns to keep your co tio es gg su w fe could pay for: a Here are down: 0 Bus ticket: € 1.2 e se ll u’ Yo ver you can. Notebook: € 3.00 9 Walk whene tter, too. Panino: €4.00 more and feel be € 1.50 ng lse buyi bottle of water: l pu al im Sm id vo A 9 ercato er: €2.50 oceries at the M Big bottle of wat t: €6.00-10.00 9 Shop for g� out a in a restauran g st tin pa ea of e an at th Pl er rath es rd of your ex�ens 9 Keep a reco -33- Marist-LdM Pre-Departure Handbook card is that family members can deposit money into your account in the U.S. and you can access the funds almost immediately through an ATM. Be advised that there is usually a service charge/fee for each ATM transaction, so plan your cash withdrawals accordingly. Most students are able to stay on track by making a weekly (or biweekly) ATM withdrawal, and using their debit card for dinners out, shopping, etc. By keeping to this type of system, you minimize ATM fees as well as benefit from getting the best exchange rate on purchases. Unless you have a bank account, it is very hard to exchange money at a bank in Italy. Opening a bank account is a cumbersome procedure and we do not recommend it to students. Please note also that checks from U.S. bank accounts CANNOT be cashed in Italy. Since Italian banks will not exchange dollars, and exchange windows charge exorbitant fees, we recommend that you arrive with at least €100 in cash from your home bank, and then make cash withdrawals at ATMs. This will allow you to have one less thing to think about when you arrive. *Important Note: Be sure to let your banks and credit card companies know you about your travel plans. Otherwise, European transactions could be flagged and service could be blocked.* US Banks in Florence BANK OF AMERICA = BNL Piazza della Repubblica, 21R (telephone: +39 055 233 0502) Via dei Cerretani, 6 (telephone +39 055 233 0440) Via Ghibellina corner of Via Verdi (telephone: +39 055 244 851) CITIBANK = Barclays. Via Don G. Minzoni, 9 (telephone: +39 055 5372301) -34- Marist-LdM Pre-Departure Handbook -35- Marist-LdM Pre-Departure Handbook When you are trying to determine what to bring on this trip, please remember that you alone will carry your bags! You will find cobblestone streets and many flights of stairs—can you carry it all by yourself? Test your bags before you leave home! Airlines also limit the number of bags you can travel with. Be aware of items that are prohibited by your airline. For more information on what you cannot carry in your suitcase or carry- on bag and for luggage restrictions, please contact your airline or check the airline’s website. During your journey, watch your bags at all times and do not accept packages from anyone. Suggested Packing List 9 Comfortable shoes (older/historic cities/sites have cobblestone and/ or uneven, unpaved streets and sidewalks) 9 Comfortable clothing—perhaps a little dressier then you are used to wearing at home 9 Dressy outfit(s) for special dinners or events, etc. Remember that many airlines now charge an extra fee for having more than one bag! Going over the weight limit can also carry heavy fees; purchase a luggage scale to weigh your bags at home before departing. 9 It is also worth remembering that the majority of students arrive in Florence on the same day that they departed, which may increase your chances of having your luggage delayed, especially if it’s overweight. After packing, see if you can weed out any items you don’t think you’ll wear or use. 9 9 9 9 9 -36- Warm winter coat, gloves, scarf, etc. as appropriate (accessories can be purchased once you get to Florence) Raincoat, rainboots, & umbrella (or purchase umbrella once you arrive in Italy) Bathrobe/cover-up Basic travel size toiletries (toothbrush, toothpaste, deodorant) Contact lens supplies for entire stay abroad, extra lenses, and prescription eyeglasses (in case contact lenses fail) Necessary prescription medication to last the entire semester or academic year Marist-LdM Pre-Departure Handbook 9 9 9 9 9 9 9 9 9 9 9 Backpack for weekend or vacation travel Camera, extra batteries, and charger A few photos of family and friends Sunglasses Bathing suit Sports gear (if you plan to participate in sports abroad) Foreign voltage converter for camera or cell phone charger, etc. Electric plug adapter to plug converter into wall socket 9 9 9 Computer, cords, and backup hard drive (be careful to use a converter and/or adapter) IPod, if desired Sunscreen What Not To Bring 9 Electrical appliances (e.g., hairdryers, electric radios/alarm clocks, etc.) because problems arise from differences in electrical current—even using converters -37- Clothing you might wear, because you won’t! Clothing that needs dry-cleaning Expensive or precious items Marist-LdM Pre-Departure Handbook Culture Shock We have provided this section on cultural adjustment, sometimes referred to as “culture shock,” to help you prepare for the ups and downs that you may experience during your time in Italy. Culture shock is a term used to describe the anxiety and feelings of surprise, disorientation, confusion, etc. felt when people must operate within an entirely different cultural or social environment. Culture shock is completely normal and is generally experienced by all sojourners, although different individuals experience different levels of severity. Symptoms of culture shock include: 9 Unwarranted criticism of the host culture and people 9 Heightened irritability 9 Constant complaints 9 Fatigue; excess sleep 9 Retreat to the indoors 9 Utopian ideas concerning one's home culture 9 Refusal to learn the language 9 Preoccupation about being robbed or cheated 9 Constant communication with friends and family at home 9 Preoccupation with returning home Do not fear that your entire experience in Italy will be spent in shock, but be prepared to undergo a fairly typical cultural adjustment cycle during your time abroad. In other words, expect some ups and downs. The following outlines a common cultural adjustment cycle, but everyone experiences a unique adjustment process: Honeymoon Period or Initial Euphoria: Initially, you will probably be fascinated and excited by everything new. Students are at first elated to be in a new culture; after all, you have prepared for and anticipated this experience for several months or years. This stage can last from two weeks to two months, but it will inevitably end. Irritability and Hostility: You may realize that there are many obstacles to living in Italy—housing, transportation, food, language, and new friends all pose problems that you have never associated with these aspects of life before. Human beings often become disoriented without their familiar cues for acceptable behavior, and some may even develop various physical ailments such as weight loss/ gain or fatigue. Students in this period sometimes withdraw from the new culture rather than immersing themselves in it, -38- Marist-LdM Pre-Departure Handbook and they may become more judgmental of others than usual. Initial Adjustment: As you begin to better interpret some of the cultural questions that have been so puzzling, a gradual adjustment takes place. Students may still have the urge to isolate themselves or cling to members of their own cultures, but things will seem less intimidating and more comfortable. Adaptation: You will enter the adaptation period when you are able to handle any differences encountered with understanding, and when you are at ease with the college and your peers. Students in this stage find much to enjoy and relationships can begin to deepen and mature. There is a willingness to understand, to embrace, and to creatively interact with the new culture. sometimes surface. Most students realize how much they have changed since leaving home and wonder if it is possible to fit in with their home culture. They will once again be leaving friends and what has become a safe and familiar environment. These feelings may be compounded by changes that have occurred at home during their absence. How can you cope with culture shock and the challenges of adjustment? 9 Identify the symptoms of shock—this will prevent you from thinking that you 9 9 Return Anxiety: As students near the completion of their studies and face the prospect of returning home, anxieties -39- are abnormal or that the discomfort is permanent. Use the coping mechanisms you have always used during times of stress— exercise, music, meditation, etc. Tackle major stressors head on—if your language skills are troubling you and preventing adjustment, work diligently towards improvement. Avoid the urge to quit, as this will only amplify your culture shock and any irritability or hostility toward the host culture. Marist-LdM Pre-Departure Handbook 99 Observe how people in your new environment act in situations that are confusing to you. Try to understand what they believe and why they behave as they do. Avoid judging things as either right or wrong; regard them as being simply different. This will help you throughout the adjustment and adaptation periods. 99 Set small goals and celebrate when they are achieved—completing a successful grocery shopping trip or participating in class are important achievements. When you are feeling frustrated, remind yourself of the small successes you have had and continue to work for them. 99 Don't avoid things that make you feel uncomfortable. The more you face difficult situations, the easier it will be to adjust to them. 99 Ask for help! Program staff is always available to offer suggestions for coping with culture shock and adjustment. 99 Create a wide support network as quickly as you can. We hope that you will find this advice helpful during your time in Italy. Remember no matter your age or the amount of times you have travelled before, anyone can experience culture shock. Remember that as you learn more about Italian culture and acclimatize yourself to its peculiarities, you will begin to develop your own personal set of notes about what constitutes Italian culture. Be careful of generalizing and stereotyping; culture is complex and multifaceted. You will also find that some Italians and others whom you meet have specific ideas about your culture, which may or may not apply to you, and which you may or may not agree with. Studying for longer periods in a culture outside your home culture offers an excellent opportunity to engage in discussions about what defines a culture, and to debunk the stereotypes that abound. Practical Cultural Hints Shopping: Shops are very small in Florence. The window displays give an accurate picture of the merchandise available, and the prices are usually listed. This is to prevent too much foot traffic in such a small space. It is general practice to enter a shop only if you are looking to buy, if you see something in the window that sparks your interest and is within your price range. In the other countries, people may be used to large department stores where they can try on as much as they like; while there are larger stores in Italy as well, it is a good idea to keep this difference in mind. In Florence, the mall is located outside of the city center, but is accessible by bus. While there are supermarkets, most of them are much smaller than those in the U.S. and you will not find a “wholesale” type of store. Most shops specialize in certain types of products (i.e.: a key store, a jewelry store, a stationery store). Sometimes it can be more challenging to find a specific product, but it can also be fun to see all the different kinds of shops that are around! Dining in Florence: Service at restaurants runs at a slower pace than what you might be used to. This provides time to relax and chat with your meal companion. Not all restaurants accept credit cards –make sure you have cash! Dinner is also generally later -40- Marist-LdM Pre-Departure Handbook than it is in the United States. Dinner is usually served beginning around 8pm, with lunch having been served around 1-2pm. Some restaurants will accommodate early diners, but be prepared to eat later than you may be accustomed to. Tipping: In Italian restaurants, especially in Florence, you will be charged a cover charge known as a coperto or servizio per person, which usually runs between €1-2. This will be automatically included on your bill and covers the tip, as well as bread. If you wish to leave more, pocket change is completely acceptable. It is not necessary to calculate 20% of the bill and tip accordingly, as done in the U.S. and other countries. A little extra is of course appreciated, but large tips are not expected nor required. Likewise, it is not necessary to tip bartenders. Tipping taxi drivers is also not necessary, though a little extra on top of the fare is generally acceptable. Pausa: Many businesses close for a few hours in the afternoon for the Italian version of siesta called pausa, or ‘pause.’ They typically close around 1pm and reopen between 3:30-4pm. This includes pharmacies (there are always pharmacies open 24 hours a day) and clothing stores, etc. Since Florence is very popular with tourists, you may even find that some shops stay open (especially the closer you are to the center), but don’t assume most stores will. The farther you are from the center, especially when you travel to smaller cities in Italy, the more you will need to take these closures into consideration. Businesses tend to stay open until 7 or 8 in the evening. Coffee: While in Italy, coffee is certainly an important part of the culture. Italian coffee culture differs greatly from the American “stay all day with your laptop” coffeehouse culture. Places considered “cafes” in the U.S. are typically called “bars” in Italy. Bars offer both coffee and alcoholic beverages, and are usually frequented during the day. There is a reason that Italians drink espresso rather than the large cups of coffee that Americans tend to prefer: speed. A coffee break is a brief event: in and out of the bar in 5-10 minutes, mostly standing up at the bar counter. In most bars, there are actually different prices for those who drink their coffee standing up and those who prefer table service (table service enquires a sitting fee). There is generally a price list on the wall which indicates both prices. Depending on the location of the bar, this price difference can be quite significant. Bars in the center of Florence (especially those with tables outside in the main squares) tend to charge you not just for the coffee, but for the view as well. A 90 cent coffee can easily become a €6/7 coffee, so be aware. Ordering a “caffè” automatically means “espresso.” If you prefer American style coffee, you need to specify: “caffè Americano” or “caffè lungo.” Also, you will be required to pay immediately after ordering; you will then be presented a receipt that you must show to the barista preparing your order to receive your order. Dress: While people may of course dress as they prefer around Florence, keep in mind that it is easy to stick out as a foreigner particularly with regards to clothing. Italians (even college students) tend to have a more formal way of dressing than -41- Marist-LdM Pre-Departure Handbook is typical of American colleges. Italians do not attend class in sweatpants. It is unlikely to see Italians in the streets of Florence wearing sweatpants or hoodies, either, so you may want to bring a smaller supply of these informal clothes to wear at home. Flip-flops are also not worn in public. Many churches (especially in Vatican City) do not allow people to enter unless their legs and shoulders are covered, even in summer months, so keep this in mind while travelling. Many students will have mandatory museum trips as part of their classes, and it is important to dress accordingly or else admission will be denied. There are also a few events sponsored by Marist and/or LdM (such as Welcome Aperitivi) where you may want to have more formal attire with you. Please note: if you are planning on wearing heels, keep in mind that streets in Italy are mostly cobblestone and very uneven. It is easy to sprain your ankle or hurt your feet, so be careful! -42- Marist-LdM Pre-Departure Handbook5 -43- Marist-LdM Pre-Departure Handbook Useful Websites Information on Italy http://en.comune.fi.it/index.html (Italian and English) – Official Website of Florence http://www.italyguides.it/us/florence/florence_italy.htm (English) – Virtual tour of Florence http://www.melindagallo.com/blog/ (English) – Blog American living in Florence http://www.lifeinitaly.com/ (English) – All you ever wanted to know about life in Italy http://www.knowital.com/italy/florenceinfo.html More fast facts Transportation www.raileurope.com (English) – Information on Eurail Passes www.trenitalia.com (Italian and English) – The official website of Italy’s train system. You may check schedules, prices and buy tickets online. www.aeroporto.firenze.it (Italian and English) – The web site of the Florence airport. www.advantagecsny.com (English) – Advantage Travel www.ataf.net (Italian and English) – The official website of the Florence’s bus company. To check routes, schedules, etc. http://maps.google.com Customized directions including walking paths and bus stops are often included here -44- Marist-LdM Pre-Departure Handbook Accommodation http://www.hostels.com/ www.hostelworld.com (English) – Information on how to find/book hostels in Italy and the rest of the world Culture & Events www.firenzeturismo.it (Italian and English) – The official web site of the Florence’s tourist office. To check events, museums’ opening times, restaurants, useful information, etc. www.boxol.it (Italian and English) – to check about events, concerts, operas, etc. in Florence and Tuscany. It is possible to buy tickets online. www.lega-calcio.it/ita/atim.shtml The official website of Italian soccer—to check Italian teams’ games, results, dates, etc. www.lapulce.it (Italian only) – Classified ads online http://www.odeonfirenze.com (English) – The website of the Odeon movie theater in Florence. Regularly shows movies in their original language, as well as hosts film festivals. Student can receive a discount when they present their student IDs. 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