Download PDF - Department of State Development

Foundation Skills for
Assessment Tools
Participant Workbook
Foundation Skills are fundamental to participation in
the workplace, the community and in adult education
and training.
1|Page Foundation Skills for Assessment
2|Page Foundation Skills for Assessment
3|Page Foundation Skills for Assessment
4|Page Foundation Skills for Assessment
5|Page Foundation Skills for Assessment
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8|Page Foundation Skills for Assessment
9|Page Foundation Skills for Assessment
10 | P a g e F o u n d a t i o n S k i l l s f o r A s s e s s m e n t
11 | P a g e F o u n d a t i o n S k i l l s f o r A s s e s s m e n t
12 | P a g e F o u n d a t i o n S k i l l s f o r A s s e s s m e n t
13 | P a g e F o u n d a t i o n S k i l l s f o r A s s e s s m e n t
14 | P a g e F o u n d a t i o n S k i l l s f o r A s s e s s m e n t
15 | P a g e F o u n d a t i o n S k i l l s f o r A s s e s s m e n t
16 | P a g e F o u n d a t i o n S k i l l s f o r A s s e s s m e n t
Foundation Skills Training Package – Qualifications and Units
Qualifications
Qualification
Code
FSK10113
FSK10213
FSK20113
Title
Certificate I in Access to Vocational Pathways
Certificate I in Skills for Vocational Pathways
Certificate II in Skills for Work and Vocational Pathways
Unit titles and codes
Unit Code Title
Learning
FSKLRG01
Prepare to participate in a learning environment
FSKLRG02
Identify strategies to respond to basic workplace problems
FSKLRG03
Use basic strategies for career planning
FSKLRG04
Use basic strategies for work-related learning
FSKLRG05
Use strategies to plan simple workplace tasks
FSKLRG06
Participate in work placement
FSKLRG07
Use strategies to identify job opportunities
FSKLRG08
Use simple strategies for work-related learning
FSKLRG09
Use strategies to respond to routine workplace problems
FSKLRG10
Use routine strategies for career planning
FSKLRG11
Use routine strategies for work-related learning
FSKLRG12
Apply strategies to plan and manage complex workplace tasks
FSKLRG13
Apply strategies to respond to complex workplace problems
FSKLRG14
Manage strategies for career progression
FSKLRG15
Manage own work-related learning
Reading
FSKRDG01
FSKRDG02
FSKRDG03
FSKRDG04
FSKRDG05
FSKRDG06
FSKRDG07
FSKRDG08
FSKRDG09
FSKRDG10
FSKRDG11
FSKRDG12
Recognise highly familiar workplace signs and symbols
Read and respond to basic workplace signs and symbols
Read and respond to basic workplace instructions
Read and respond to basic workplace information
Read and respond to simple workplace procedures
Read and respond to simple informal workplace texts
Read and respond to simple workplace information
Read and respond to routine visual and graphic texts
Read and respond to routine standard operating procedures
Read and respond to routine workplace information
Read and respond to complex workplace information
Read and respond to highly complex workplace information
Writing
FSKWTG01
FSKWTG02
FSKWTG03
FSKWTG04
FSKWTG05
FSKWTG06
FSKWTG07
FSKWTG08
FSKWTG09
Write personal details on basic workplace forms
Write basic workplace formatted texts
Write basic workplace information
Write simple informal workplace texts
Complete simple formatted workplace texts
Write simple workplace information
Write routine formal workplace texts
Complete routine workplace formatted texts
Write routine workplace texts
17 | P a g e F o u n d a t i o n S k i l l s f o r A s s e s s m e n t
Unit Code
FSKWTG10
FSKWTG11
Title
Write complex workplace texts
Write highly complex workplace texts
Oral Communication
FSKOCM01 Participate in highly familiar spoken exchanges
FSKOCM02 Engage in basic spoken exchanges at work
FSKOCM03 Participate in simple spoken interactions at work
FSKOCM04 Use oral communication skills to participate in workplace meetings
FSKOCM05 Use oral communication skills for workplace presentations
FSKOCM06 Use oral communication skills to participate in workplace teams
FSKOCM07 Interact effectively with others at work
FSKOCM08 Use oral communication skills to facilitate workplace negotiations
FSKOCM09 Use oral communication skills to facilitate workplace meetings
FSKOCM10 Use oral communication skills for complex workplace presentations
FSKOCM11 Use oral communication skills to facilitate workplace teams
Numeracy
FSKNUM01
FSKNUM02
FSKNUM03
FSKNUM04
FSKNUM05
FSKNUM06
FSKNUM07
FSKNUM08
FSKNUM09
FSKNUM10
FSKNUM11
FSKNUM12
FSKNUM13
FSKNUM14
FSKNUM15
FSKNUM16
FSKNUM17
FSKNUM18
FSKNUM19
FSKNUM20
FSKNUM21
FSKNUM22
FSKNUM23
FSKNUM24
FSKNUM25
FSKNUM26
FSKNUM27
FSKNUM28
FSKNUM29
FSKNUM30
FSKNUM31
FSKNUM32
Use beginning whole number skills and money up to one hundred for work
Use beginning skills related to time and 2D shapes for work
Use whole numbers and money up to one thousand for work
Locate, compare and use highly familiar measurements for work
Identify and use some common 2D shapes for work
Use highly familiar maps and diagrams for work
Locate specific information in highly familiar tables, graphs and charts for work
Identify and use whole numbers and simple fractions, decimals and percentages for
work
Identify, measure and estimate familiar quantities for work
Identify and describe common 2D and some 3D shapes for work
Read and use familiar maps, plans and diagrams for work
Identify and interpret information in familiar tables, graphs and charts for work
Construct simple tables and graphs for work using familiar data for work
Interpret and calculate with whole numbers and familiar fractions, decimals and
percentages for work
Estimate, measure and calculate with routine metric measurements for work
Interpret, draw and construct 2D and 3D shapes for work
Use routine maps and plans for work
Collect data and construct routine tables and graphs for work
Interpret routine tables, graphs and charts for work
Use basic functions of a calculator
Apply an expanding range of mathematical calculations for work
Use and apply ratios, rates and proportions for work
Estimate, measure and calculate measurements for work
Use geometry to draw 2D shapes and construct 3D shapes for work
Use detailed maps to plan travel routes for work
Read, interpret and use detailed plans, drawings and diagrams for work
Collect, organise and interpret statistical data for work
Use routine formulas and algebraic expressions for work
Use introductory graphical techniques for work
Use common functions of a scientific calculator for work
Apply a wide range of mathematical calculations for work
Use and calculate with complex measurements for work
18 | P a g e F o u n d a t i o n S k i l l s f o r A s s e s s m e n t
Unit Code
FSKNUM33
FSKNUM34
FSKNUM35
FSKNUM36
FSKNUM37
FSKNUM38
FSKNUM39
Title
Collect, organise and analyse statistical data for work
Use and apply concepts of probability for work
Use algebraic and graphical techniques to analyse mathematical problems for work
Use trigonometry for work
Use introductory matrices for work
Use introductory vectors for work
Use introductory calculus for work
Digital Technology
FSKDIG01
Use digital technology for basic workplace tasks
FSKDIG02
Use digital technology for simple workplace tasks
FSKDIG03
Use digital technology for routine workplace tasks
19 | P a g e F o u n d a t i o n S k i l l s f o r A s s e s s m e n t
20 | P a g e F o u n d a t i o n S k i l l s f o r A s s e s s m e n t
21 | P a g e F o u n d a t i o n S k i l l s f o r A s s e s s m e n t
Demonstration
22 | P a g e F o u n d a t i o n S k i l l s f o r A s s e s s m e n t
Demonstration - Pre foundation skills consideration. BSBWHS508A
Learner instructions:
For this assessment, you will detail the responsibilities of all parties associated with the
purchase of Plant.
For the purpose of this assessment, please select what would be described as a major item of
plant as identified in schedule 2 of the Regulations – selection of a major item of plant will
assist in providing the breadth to cover the assessment requirements.
Assessment specifications:
1.0
Compliance: Identify the requirements to make an organisation compliant with
legislation in respect to the purchase and installation of the item of plant selected.
Record these with a brief description against each.
2.0
Responsibilities: Describe the responsibilities, in respect to health and safety, of the
designer, manufacturer and supplier of the item of plant, using the headings of
“designer”; “manufacturer”; and “supplier”, in respect to each of the points below – if it
is not applicable in some instances, record “not applicable”:
2.1 Design
2.2 Manufacture
2.3 Registration
2.4 Supply
2.5 Installation
2.6 Commissioning
2.7 Use
2.8 Maintenance
2.9 Testing
2.10 Dismantling
2.11 Storage
2.12 Disposal of plant
2.13 Systems of work associated with plant
3.0
Hazard assessment responsibilities: What are your responsibilities as a manager to
conduct a hazard assessment on the new plant?
(refer OH&S Act 2004 s.26-s.31; OH&S Regulations 2007 Ch3 part 3. regarding the
above points)
4.0
Consultation: Who would you consult with, in regard to implementing controls to ensure
safety in the workplace – in respect to installation of the new plant?
5.0
Training: Describe how you would analyse training needs to ensure information,
instruction and training prior to commencement of work on the new item of plant and
new operating methods. Provide an appropriate training matrix/schedule.
Notes:
 This is a team based assessment: teams of 2-3 members.
 Develop a report, using the format previously provided as a guide, to respond to each of
the above requirements.
 In the main body, follow the order shown above using corresponding numbers, headings
and sub headings as applicable.
 In respect to part 2.0 above, a chart format will be an effective means of covering the
content.
 There is no set number of words – use your own judgment to ensure all points are
addressed effectively.
Assessment due: Thursday 4th November
23 | P a g e F o u n d a t i o n S k i l l s f o r A s s e s s m e n t
Demonstration – Post foundation skills consideration. BSBWHS508A
Learner instructions
TASK: Write a report about purchase of plant 
1) Choose 2 or 3 team members.
2)
Discuss as a team and with your teacher what would be described as a major
item of plant to help your team understand what is required in the assessment.
3)
Write a list of the different jobs of the team members who work in the purchasing
of Plant.
4) From the list write a report. Use the report model discussed in class. The report needs
to
include:
a)
b)
c)
d)
e)
Audience
Compliance
Responsibilities
Hazard assessment responsibilities
Consultation
f) Training
*Use the a), b), c), d), e) f) as the titles or headings in your report. Look below for more
information.
5) Make sure you include an:



Introduction
6 points a), b), c), d), e) and f) as your titles or headings
Conclusion
6) Write a draft of your report and show it to your teacher. Check your spelling. The draft
is due November 1st.
7) Type your report on the computer. It is due November 7th.
Questions and ideas to help you:
a) Audience: Who is the report for and why?
b) Compliance: What makes an organisation compliant with legislation? You need 3
answers.
c) Responsibilities: Use a table to fill in the information you need for health and safety. Fill
this in and include it in your report.
24 | P a g e F o u n d a t i o n S k i l l s f o r A s s e s s m e n t
Responsibilities
Design
Manufacture
Registration
Supply
Installation
Commissioning
Use
Maintenance
Testing
Dismantling
Storage
Disposal of plant
Systems of work associated with
plant
Designer
Manufacturer
Supplier
d) Hazard assessment responsibilities: What are your responsibilities as a manager to
do a hazard assessment on the new plant?
e) Consultation: When you put in a new plant who would you talk with to ensure safety
in the workplace?
f) Training: Write how you would work out the training needs of staff? They need to:
 have instruction and training before starting work on the new item of plant
 know new operating methods.
Can you write a training timetable? Add it to your report.
25 | P a g e F o u n d a t i o n S k i l l s f o r A s s e s s m e n t
Identify Foundation Skills – Use of ‘trigger’ words
Common trigger words to identify foundation skills in units
Learning
Reading
Writing
Oral
Communication
Numeracy
Digital
technology
analyse
information
access/obtain
information
ask and respond
to questions
calculate
access
apply
competency in
new and different
situations &
contexts
assess and
respond
assess &
implement
assess & record
categorise
check invoices,
job sheets, job
cards
complete
workplace
reports/forms
document faults
check and clarify
instructions
schedule
analyse
comply with SOPs
enter information
on forms
clarify job
requirements
check / read
gauges
collect data
follow reporting
procedures
fill in forms
collect data
computer
contribute to
planning
coordinate
gather
information
identify and
follow guidelines
Interpret
procedures
Interpret
drawings
Relevant job
specs obtained
obtain data
label or mark
products
log problems
communicate
clearly to diverse
audiences
confirm accuracy
determine
quantities
estimate
computerised
read procedures
record
information
record accurately
report
demonstrate
understanding
determine
required action
identify nature
and scope of task
identify a
problem
interpret and
apply
monitor
organise
information
plan and
sequence
operations
problem solve
read and
interpret
specifications,
SOPs
select
appropriate
forms
signs and
symbols
understood
consult others
data base
maintain
accurate work
records
contribute to
meeting
extract
information from
graphs
e-learning
modify plan
describe cause
identify costs
electronic
prepare report
explain
procedures
following verbal
instructions
interpret data /
drawings
maintain records
of results
email
give and receive
advice or
feedback
measure for
conformance to
specs
input
write workplace
forms
give clear
instructions
measure
components
machinery
Notify clients in
writing
Inform or notify
mix chemicals
measure
Write
instruct
quantify
materials
online
interpret data
read and
interpret
record numeric
data
operate
Within timeframe
printer
recommendations
predict
consequences
liaise with
prioritise tasks
Negotiate with
clients
26 | P a g e F o u n d a t i o n S k i l l s f o r A s s e s s m e n t
fax
present
Identify foundation skills – Use of ‘trigger’ words (cont)
Learning
Reading
Writing
Oral
Communication
Numeracy
Digital
technology
recognise and
adapt
respond to
Reading texts
may include:
Written texts may
include:
Numeric/mathem
atical terms may
include:
program
review and
modify
charts
drawing
job instructions
lists
maintenance
records
manuals
policies and
procedures
reference
documents
specifications
standard
operating
procedures
(SOPs)
participate in
discussions
provide
information
recognise
terminology
angles
area
charts
coordinates
dials
dimensions
drawings
equipment
formulae
geometry
graphs
mass
parameters
pressure
specifications
speeds
temperature
tolerances
volume
report
select the
appropriate
show initiative
take corrective
action take
appropriate steps
take
responsibility for
own work
transfer skills and
knowledge
undertake work
autonomously
emails
notices
labels
logs/databases
templates
records of data
workplace forms
reports
recommend
changes
report faults
request
assistance
seek help and
consult
suggest changes
understand and
follow procedures
27 | P a g e F o u n d a t i o n S k i l l s f o r A s s e s s m e n t
record
research
scanner/ing
technology
Demonstration – BSBWHS508A – Trigger Words
1. Comply with WHS legislation as 1. Apply knowledge (interpret and apply) of WHS legislation to (access/obtain
it applies to plant
information) advise individuals (give and receive advice) and parties (present
information using communication media) of their duties, rights and obligations with
regard to plant as appropriate to their job roles and the nature of the organisation
1.2 Ensure the management of hazards associated with plant, complies with relevant
WHS legislation (interpret and apply) (and organisational policies, procedures, (read
and interpret specifications, SOPs) processes and systems
2. Ensure organisational policies,
procedures, processes and
systems incorporate
management of hazards
associated with plant
2.1 Apply knowledge of (interpret and apply) organisational policies, procedures,
processes and systems (read and interpret specifications, SOPs) to determine (monitor)
if they effectively manage hazards associated with plant
2.2 Develop and implement modifications (take corrective action) to organisational
policies, procedures, processes and systems as necessary to ensure hazards
associated with plant are effectively managed
2.3 Follow organisational (identify and follow guidelines) policies, procedures,
processes and systems when managing hazards associated with plant
3. Identify WHS hazards
associated with plant
3.1 Access sources of information, (access/obtain information) (access) data (collect
data, measure for conformance to specs) and advice to assist with identifying hazards
(identify a problem) associated with plant
3.2 Identify and consult with others (consult others), as necessary, as part of hazard
identification
3.3 Record (record information record accurately) and report (complete workplace
forms) on hazard identification
4. Assess WHS risks associated
with plant
4.1 Access sources of information (access/obtain information), data (collect data) and
advice to assist with assessing (predict consequences) WHS risks associated with plant
hazards
4.2 Identify (interpret data, risk level) and consult with others (consult others), as
necessary, as part of WHS risk assessments (record numeric data)
4.3 Record (record) and report (prepare report) on WHS risk assessments
5. Control WHS risks associated
with maintenance and continued
safe use of plant
5.1 Access sources of information (access/obtain information), data (collect data) and
advice, including the outcomes of risk assessments, to assist with developing riskcontrol options (analyse information/risk assessment) for hazards associated with the
maintenance and continued safe use of plant
5.2 Identify, consult with (consult others), and report to others (prepare report) as
necessary during all stages of risk control
5.3 Develop risk control options (analyse information/risk assessment) and determine
which options (select the appropriate) will be implemented
5.4 Implement (write workplace forms), evaluate (review and modify) and monitor
(monitor) risk controls
5.5 Record (record information record accurately) and report (prepare report) on risk
controls
5.6 Review (monitor) implemented risk controls and recommend improvements (write
recommendations), where necessary
28 | P a g e F o u n d a t i o n S k i l l s f o r A s s e s s m e n t
6. Advise on registration,
licensing and certification issues
associated with plant
6.1 Identify (assess and respond) types of plant requiring registration (identify and
follow guidelines) and tasks requiring operator licensing and/or certification,
according to legislative requirements (read and interpret specifications)
6.2 Document (maintain accurate work records) registration, licensing and
certification requirements and communicate (inform or notify) them to individuals and
parties (notify in writing)
6.3 Identify (determine required action/training requirements), document (maintain
accurate work records) and communicate (communicate clearly to diverse audience)
training requirements to individuals and parties (contribute to meeting) to meet
registration, licensing and certification, according to legislative requirements (read
and interpret specifications)
6.4 Determine (determine required action/training needs), training needs required for
new plant and/or new operating methods
6.5 Ensure training is undertaken and completed prior to commencement of work
using new plant and/or new operating methods
6.6 Monitor (monitor) and report (prepare a report) compliance with regulatory
requirements for registration, licensing and certification
6.7 Identify (determine require action/what records to collect), document (record
information) and maintain appropriate records (maintain accurate work records) for
plant and operator skill requirements
Required skills PCs into action (no new foundation skills)

analytical skills to:
analyse relevant workplace information and data
contribute to the assessment of resources needed to manage WHS and where appropriate access
these
resources
identify areas for risk control
make observations of workplace tasks and interactions between people, their activities, equipment,
environment and systems

communication skills to:
conduct effective formal and informal meetings and communicate effectively with personnel at all
levels of the organisation and WHS specialists
prepare reports for a range of target groups, including health and safety committees, health and
safety representatives, managers, supervisors, and persons conducting businesses or undertakings
(PCBUs) or their officers

consultation and negotiation skills to:
develop plans
implement and monitor designated actions

information technology skills to:
access and download internal and external information and data on WHS
use a range of communication media



organisational skills to manage own tasks within a timeframe

technical skills to use basic measuring equipment, such as scales and dials applicable to specific
hazards.
project-management skills to achieve change in WHS matters
research skills to:
access relevant WHS information and data
identify areas for improvement
interpret information and data
Required knowledge (no new foundation skills)
29 | P a g e F o u n d a t i o n S k i l l s f o r A s s e s s m e n t
LEVEL 1
Pre-level
Assign Level of Performance – ACSF Workplace Examples
LEARNING
Beginning awareness of
workplace attendance
expectations, although
may not always prioritise
this awareness
Shows some evidence of
organising appointments
outside work hours
May be absent without
notification but with
prompting can explain
absence
Inconsistently remembers
to bring appropriate tools
Follows simple routine
instructions with
prompting (pointing,
words)
Informs supervisor if unable
to attend work
Attends work ready with
appropriate clothing, tools
and other resources as
required
Identifies and approaches a
more experienced worker
for assistance
Keeps a list or words
frequently used in the
workplace
Begins to locate
information by using an
index, contents page or
menu
Logs on and off a computer
website
Begins to use email with
support
Uses a diary or planner
record key dates
Remembers and uses
access codes
IDs some appropriate tools
(measuring instruments,
dictionary) or support
resources (supervisor, DVD)
from the immediate
environment and uses them
for a limited range of
applications
ACSF WORK EXAMPLES CHART
READING
WRITING
ORAL COMMUNICATION
Makes connection between Copies personal details on Uses common greetings
highly familiar words and
to a simple form
and leave taking
pictures/signs
Copies familiar single
Responds to simple
Operate a photocopier
words in spaces on
requests for basic personal
using recognition of simple forms/notes
information
numbers and highly
Matches a picture to a
Explains an absence using
familiar visual texts
word provided in a familiar single words
Recognises own name and word list
Follows short highly
address on simple forms
Copies a simple message
familiar one step
Recognises and orders
instructions
days of the week, months
Practices asking basic
of the year
questions
Matches money amounts
to coins and notes
Follows simple written or
pictorial instructions eg
simple signs and warnings,
emergency stop procedures
form machines, warnings
such as ‘prohibited area’
and ‘wash hands before
entering’ or safety symbols
on chemical containers
Reads and follows simple,
familiar work timetable of
schedule of activities based
on own job
Reads simple diagrams eg
hand drawn map of local
area
Locates specific information
from a short text, eg a
memo about overtime
Writes routine, familiar
workplace-specific vocab
and abbreviations
Receives opens and replies
to a simple workplace email
message using short simple
text
Writes 1 or 2 sentences or
notes to summarise work
process eg notes key words
to record personal action
resulting from a team
meeting
Fills in details on a simple
form eg leave application or
payroll authority
Uses common symbols to fill
in a form e tick or cross
Completes workplace
checklists eg prestart
inspections, stationery
order
Sends a short SMS to
colleague or supervisor
Tells a supervisor about a
problem/hazard/defect
Listens to short
announcements and
identifies key information
such as own name or
department
Expresses a personal
opinion or preference in a
discussion with co-workers
eg preferred roster days
Asks questions and follows
specific instructions in an
immediate environment in
order to complete a highly
familiar procedure eg stop
machine when a red light
goes on
Describes a routine task,
using workplace specific
vocab, supported by body
language eg explains how to
turn on a familiar piece of
machinery or operate a
piece of technology, such as
a drink machine to a new
worker
Listens to and responds to
short, clearly worded
requests eg attends a
meeting area, takes an early
lunch break or indicates
availability for weekend
work
NUMERACY
Uses coins and notes to add
the cost of two whole dollar
amounts
Locates biggest or smallest
number in a small group
Orders small group of
numbers
Marks key dates or events in
a calendar
Recognises, with support, and
sorts familiar objects using
different features such as
shape, colour and size
Identifies and compares
familiar items, their quantities,
sizes and costs eg checks the
weight or length of a product
against a job ticket
Recognises safe handling
weights of familiar objects eg
gives a go ahead for a fellow
worker to shift a package, box
or pallet with appropriate
equipment
Reads time from a digital clock
Uses a calculator to add whole
numbers of stock of familiar
items in a workplace store
Reads digital weight scales and
accurately copies onto a
recording sheet
Understands time-to-task
allocations in a work
instruction
Uses a calendar to record info
eg meeting times and dates
Discusses specific info located
in a simple graph or chart
related to work eg simple
production report or lost time
injuries
30 | P a g e F o u n d a t i o n S k i l l s f o r A s s e s s m e n t
LEVEL 2
LEVEL 3
LEARNING
Locates key info for work
instruction
Discusses work goals and
possible strategies with
supervisor
Tries to consider supervisor
feedback when practising
new skills
Checks accuracy of data
entries with colleague
Makes to ‘to do’ list
Accepts mentor guidance
Acts as a team player by
listening to the ideas of
others and considering
their needs
IDs and accesses a small
range of support resources.
Attempts new tasks with an
explicit purpose and limited
number of steps
Asks simple questions to
help focus info search
Volunteers to learn a new
skill
Schedules time for
developing routine skills for
work eg new software,
database
Approaches trusted
colleagues to act as
sounding board and mentor
Contributes to problem
solving
Plans and organises a
routine job, identifying
possible risks and accessing
relevant resources
Participates in quality
improvement processes,
considering own and
other’s priorities and
commitments
Learns how to use new
software
Independently accesses a
range of support resources
Poses some who/what/why
/why questions to help
focus info search
Evaluates the reliability and
validity of sources in
familiar contexts
ACSF WORK EXAMPLES CHART
READING
WRITING
ORAL COMMUNICATION
Interprets instructions
Records simple and routine Participates in
straightforward face to face
which combine pictorial and info from a telephone
written info eg directions on message on a message form discussions with customers
or colleagues
how to operate a piece of
Writes brief operations
Makes a phone call and
machinery safely or routine based texts using an
responds appropriately to
step by step instructions for established format eg a
questions or asks
logging on to computer
brief shift report, a menu,
appropriate questions
Listens to short, explicit
network
an order form or an WHS
instructions for new work
Reads a message from a
incident report on a
procedures and asks
fellow roster eg note at shift standard pro-forma
questions to clarify and
change
Completes forms eg WHS
confirm
Locates specific info from a records, expense
Accurately passes on phone
short text eg table of
reimbursement, delivery
messages
employee benefits, a pay
docket
Explains routine procedures
to others eg safety
slip, own job description or Writes a list of ‘to do’ list
procedures or fire drill
work update from staff
Write a brief message for
Reports a problem, hazard,
memo
colleague eg shift change
fault, defect to supervisor or
Reads dials and scales on
note
serviceperson
machinery equipment eg
Write a brief dot-point
Listens for specific
automatic weigher, temp
statement about procedure information in a formal
dials, counters, temp dials, decided in a team meeting
meeting
Follows directions to
air pressure gauge
perform a sequence of
routine tasks eg uses
machinery, equipment such
as fax or forklift, follows
pre-start checks
Selects and applies
Write clear sequenced
Deliver a short prepared talk
to colleagues and responds
procedures to perform a
instructions for using
range of tasks after reading routine technology eg office to questions
Listens and responds to
texts eg machinery manuals, equipment or machinery,
routine customer
SOPs or work instructions
start up procedures
complaints requiring limited
Interprets info in a range of Write a routine report eg an negotiation
formats eg memos, SMS,
accident or incident report, Listens to clear, sequenced
instructions of several steps,
reports, spread sheets or
summary of service
and asks questions to clarify
data presentations, tables,
provided
and confirm
charts and other graphic
Use email for routine
Gives clear sequenced
info like work flow charts
communication
instructions of several steps
Uses software ‘help’ facility Takes notes in a short
eg how to use a photocopier
Reads and interprets dials
discussion in order to
or hand-held drill or how to
and warning symbols
inform work colleagues who log on to intranet
Expresses an opinion
Interprets info and makes
were absent
regarding use of technology
suggestions on how info
Communicates using radio
may be applied
equipment eg report to
base on location of field
emergency
Canvasses a group of people
for issues and views eg
makes recommendations of
food quality, changes to
shift roster or identifies
preferred activities for social
club
NUMERACY
Correctly follows simple
instructions and measures
content in order to make a
product eg the ingredients in a
recipe or in mixing up weed
control spray
Records numbers or quantities
of materials distributed or
enters sales figures and data
on a spread sheet a familiar
computer or hand-held device
IDs and names common uses
of shapes in a familiar
environment eg compares use
of the shapes used for road of
WHS danger signs
Access and compares info eg
calculates postage and fees for
certified mail
Calculates cost of two items
and estimates change due
after making a payment
Decide on the cost per person
for catering
IDs uses and applications of
shapes in differed contexts eg
use of 2D and 3D shapes in
building plans or in industrial
packaging
Selects, totals and orders items
from a catalogue within
budget et stationery order
Prepares a bill of materials or
parts list for a particular job eg
to build a fence of set length,
paint a room, calculate the
amount of pesticide required
Correctly enters data onto an
electronic cash register and
balances end of day
transactions
Uses devices to measure and
record data and interpret the
results eg uses a blood
pressure machine, reads
micrometres and temp gauges
Correctly adjusts quantities
and follows operating
instructions, including
measuring quantities in order
to make a product of a smaller
or larger size than specified eg
adjusts and follows
instructions specified for five
litres of spray for volume of 20
litres, multiplies the recipe for
a more pax, adjusted the
chemical quantities for
colouring needed for long hair.
31 | P a g e F o u n d a t i o n S k i l l s f o r A s s e s s m e n t
LEVEL 4
LEARNING
Organises own PD
Actively seeks feedback
Takes a leadership role
Makes changes to work
routine to meet deadlines
Actively encourages others
to learn
Initiates team problem
solving sessions
Participates and contributes
to change management
Attempts complex and
unfamiliar tasks
Poses explicit questions to
help focus planning of new
tasks eg What do I need to
achieve? Why is it
important? How does it fit
with what I already know?
What questions do I have?
Independently accesses a
range of info resources
Considers the reliability of
info source against a range
of criteria eg author’s
background, intended
audience and purpose or
date of application
ACSF WORK EXAMPLES CHART
READING
WRITING
ORAL COMMUNICATION
Gathers info for research
Prepares an induction
Provide constructive
feedback eg trainee, service
from a variety of sources
manual or SOP, flowchart
provider
and critically analyses and
Document roles,
Determine client and
reviews eg newspapers,
responsibilities and
stakeholder requirements
journal articles, internet
timeframes for a project
to inform a design or
sites, blogs, product reviews plan
technical brief
Reviews team members
Compiles a report with
Presents explanation of
procedure to a group,
individual work plans and
input from a range of
choosing language
make recommendations for sources eg sales figures,
appropriate to the audience
skills development
budget, project progress
eg passes on info about new
Reads a complex diagram
Writes organisation
work process
and text to ID components
procedures
Actively participates in
and procedures for dealing Prepares data for team
meetings
with technical fault or
using graphs to compare
Listens to a set of
instructions detailing
breakdown
production output over a
changes to processes and
Understands texts
period includes
notes key changes and the
describing interrelationships recommendations for
reasons for the changes
of events eg reviews
improving production
Sequence complex technical
conflicting incident reports targets
instructions to ensure
to ID key issues and possible Write an instruction manual understanding, including
follow up action, determine for new piece of machinery pitfalls to be avoided when
training others to use
suitability of cleaning
Creates a range of formal
machinery, appliances or
chemicals for specific
texts eg memos, letters to
equipment
environment
clients, agendas, minutes
Facilitates team discussions
and negotiations eg
suggested changes to work
practices or implications of
mission/vision statements
NUMERACY
Calculate the options and costs
for the use of a fleet of
vehicles eg compare the use of
car versus motor bikes for
courier service or comparing
leasing cars versus outright
purchase
Develop an operating budget
for task or project including
the income from different
sources
Collects and accurately records
data on to an appropriate
device
Interpret results and outcomes
identifies anomalies or errors
and responds appropriately by
acting to correct processes or
inputs
Interprets and uses ratios and
scales
Represents statistical info and
data
Analyses and interprets data
using graphical and numerical
processes
Calculates, compares and
interprets probabilities of
given or described events in
both numerical and qualitative
terms eg production numbers,
faults or accidents
Prepares a detailed budget for
a project and manages
expenditure, making
adjustments to ensure the
project is completed within
budget
32 | P a g e F o u n d a t i o n S k i l l s f o r A s s e s s m e n t
LEVEL 5
LEARNING
Develops and presents
complex project plan and
methodology
Monitors contracts
Leads performance m’ment
Uses trends and projections
in future planning eg waste
water management based
on population growth
trends
IDs organisational issues
and uses formal thinking
techniques to develop a
range of possible solutions
Develop risk management
plan, identifying possible
risks and treatments
Attempts complex tasks
requiring sophisticated
concepts and analysis that
may continue over
extended period eg major
projects requiring research
and recommendations
Independently IDs, accesses
and evaluates specialised
resources and services
Poses questions and
develops hypotheses to
focus the selection,
organisation and
prioritisation of info and
ideas
ACSF WORK EXAMPLES CHART
READING
WRITING
ORAL COMMUNICATION
Critically evaluates info on
Writes a position paper or
Explains technological
possible management
report based on analysis of concepts to a work group
unfamiliar with the concepts
courses as part of own
data and stakeholder
involved, using visual aids
performance appraisal
consultations
such as photos and
review
Writes an organisation plan diagrams
Identifies and extracts
based on task analysis,
Leads a discussion with a
relevant info from complex worker input and financial
focus group to explore
solutions to complex
diagrams, graphs and charts data
problems
eg tracks the source of non- Writes a case analysis
Determines customer
compliance through a
report, including
requirements though openworkplace process or
recommendations for future
ended questions
analyses a diagram
care
Expresses own values and
representing a business
Prepares a contract for
ideas through language
process and IDs areas for
service delivery
choice as appropriate to
improvement
Writes a detailed procedural various contexts eg job
interview or group
Reads a detailed manual for text, including alternative
discussions
complex new machine and courses of action eg
Negotiates a win/win
highlights key info to be
develops work instructions
outcome with a work
included in operator manual supported by graphics,
colleague, demonstrating
Reviews relevant national,
taking into account diverse conflict resolution skills
state and local legislation
cultural and linguistic needs Leads or facilitates group
discussion which explores
and regulations relevant to Designs a survey to
solutions to specific
the job role
accurately ascertain
problems eg
Reads detailed text
customer satisfaction levels
implementation issues
describing a new
and presents a process to
arising from changing work
organisational approach eg evaluate responses
practices
book on leading and
managing change
Reads executive summary
to evaluate the validity of
recommendations from
WHS consultant
NUMERACY
Investigates financial options
for business eg decides on a
major purchase that would
need to be financed, compares
options, including interest paid
and repayment schedules, and
recommends best options
Investigates and analyses
organisational and logistical
problems and documents and
explains a mathematical
solution eg transport logistics,
works out the best options for
choosing between different
service providers whose
charges are based on different
initial fixed charges and hourly
rates
Investigate and analyse data
on selected topic eg accident
rates, sales figures or causes of
contamination or pollution
Presents comprehensive
statistical analysis and
develops recommendations
Provides materials list for
building project that requires
trigonometric calculations to
determine outcomes eg roof
structure with bull nose
veranda and 30o pitch
Designs products using
geometry and trigonometry or
a CAD software package
33 | P a g e F o u n d a t i o n S k i l l s f o r A s s e s s m e n t
Demonstration - Define Workplace Activity – BSBWHS508A
Workplace Activities Grid
BSBWHS508A Manage WHS hazards associated with plant.
What does this unit of competency look like in the workplace?
Group
Workplace ACTIVITY/JOB/TASK
Learning
Planning Organising
ACSF Level
Use workplace documents and equipment (hazard checks, measuring devices) to monitor and observe effectiveness of new risk
controls.
Develop risk control options such as JSAs, SOPs, training and skill requirements, PPE requirements
4
Implement new risk controls, SOPs, JSAs, training and skills matrix
Problem solving
Check that workplace plant SOPs, risk assessments, hazard checks and training requirements are compliant with WHS legislation.
Conduct hazard check and risk assessment. Predict consequential incidents and injuries.
Read and interpret key messages from relevant WHS legislation referenced in workplace policies about plant use and safety
Reading
Read and interpret current plant workplace SOPs, inductions, policies and procedures.
4
Read and interpret manufacturer’s guidelines, Australian Standards, state and federal licensing requirements Safe work
guidance and Codes of Practice on current and new plant.
Read employee training records.
Write a purchase, installation and commissioning report to address WHS implications of plant
Write a machine induction.
Writing
Write a Job Safety Analysis for purchase and installation.
Write a skills matrix/or training needs analysis. Write a training timetable.
Update employee skills matrix
34 | P a g e F o u n d a t i o n S k i l l s f o r A s s e s s m e n t
4
Write an SOP.
Write a recommendation report on required risk controls for plant, to the health and safety committee.
Conduct a hazard check on new plant
Write a risk assessment report for state regulatory body, for management and for safety committee.
Write a machine maintenance program.
Write a maintenance report.
Write recommendations for amendments to the machine SOP.
Oral
communication
Write emails to employees, safety personnel and management to inform of training requirements.
Presenting
Induct new workers about their duties, rights and obligations when using particular plant
Team work
Meetings
Conduct training session for new machinery.
4
Ask questions with machinery experts to gather safety information.
Present risk assessment results in a meeting.
Report on data about the machine such as emissions, noise levels and fluid pressure to input into risk assessment.
Numeracy
Measure using scales, dials and meters. Understand and compare measurement units.
4
Apply risk level using risk matrix for operating plant or installation of new plant.
Access and download internal and external safety information.
Record results of risk assessment on WHS data base
Digital technology
Use digital measuring device to monitor plant emissions for hazard check
Update risk controls on WHS data base
Use presentation software to advise individuals of their duties, rights and obligations via inductions
Email to give and receive information.
35 | P a g e F o u n d a t i o n S k i l l s f o r A s s e s s m e n t
NA
FSKTP Foundation Skills Training Package – Writing units
FSKWTG03 Write basic workplace information
Element
1. Prepare to write basic
workplace texts
Performance Criteria
1.1 Recognise the audience and purpose of workplace text
1.2 Recognise text features
1.3 Identify relevant key personal or workplace information required in
text
2. Use writing strategies to 2.1 Identify writing strategies to use when writing text
write basic workplace texts 2.2 Write text using appropriate grammar and vocabulary and writing
conventions
3. Review and finalise
basic workplace texts
Foundation Skills
Skill
3.1 Check written text
3.2 Seek advice and assistance from supervisor or trainer on draft
where required
3.3 Finalise text
Performance
Criteria
Reading
Description
Reads fields on formatted text e.g. surname, address, date,
signature
Discusses text with others e.g. trainer or supervisor during
planning, drafting, reviewing
Oral Communication
FSKWTG06 Write simple workplace information
Element
1. Prepare to write simple
workplace texts
Performance Criteria
1.1 Identify the audience and purpose of workplace text
1.2 Identify text features
1.3 Plan to write text
2. Use drafting strategies to 2.1 Identify drafting strategies to use when writing simple workplace text
write simple workplace
2.2 Write text using appropriate layout and organisation
texts
2.3 Use appropriate grammar and vocabulary and writing conventions
3. Review and finalise
simple workplace texts
Foundation Skills
Skill
3.1 Check draft text
3.2 Seek advice and assistance from supervisor or trainer on draft
where required
3.3 Finalise text
Performance
Criteria
Description
Reading
Reads fields or questions on formatted texts
Oral Communication
Confirms trainer or supervisor that text is appropriate to
audience and purpose
FSKTP Foundation Skills Training Package – Writing units
36 | P a g e F o u n d a t i o n S k i l l s f o r A s s e s s m e n t
FSKWTG08 Complete routine formatted workplace texts
Element
1.Prepare to complete
routine workplace
formatted texts
Performance Criteria
1.1 Identify the audience and purpose of formatted text
1.2 Identify text features
1.3 Plan to write text
2. Draft routine workplace
formatted texts
2.1 Use drafting strategies to write formatted text
2.2 Use appropriate grammar and vocabulary and writing conventions
3. Review and finalise
routine workplace
formatted texts
3.1 Review draft text
3.2 Revise and finalise text
Foundation Skills
Skill
Performance
Criteria
Description
Reading
Reads required fields and/or questions on formatted texts
Oral Communication
Confirms with trainer or supervisor that text is appropriate to
audience and purpose
FSKWTG09 Write routine workplace texts
Element
1. Prepare to write routine
workplace texts
Performance Criteria
1.1 Identify the audience and purpose of routine workplace text
1.2 Identify text features
1.3 Plan to write text
2. Draft routine workplace
texts
2.1 Use drafting strategies to write routine workplace text
2.2 Use appropriate layout and organisation
2.3 Use appropriate grammar and vocabulary
2.4 Use appropriate writing conventions
3. Review and finalise
routine workplace texts
3.1 Review text
3.2 Revise and finalise text
Foundation Skills
Skill
Performance
Criteria
Description
Reading
Reads required fields and/or questions on formatted texts
Oral Communication
Confirms with trainer or supervisor that text is appropriate
to audience and purpose
FSKTP Foundation Skills Training Package – Writing units
FSKWTG10 Write complex workplace texts
37 | P a g e F o u n d a t i o n S k i l l s f o r A s s e s s m e n t
Element
Performance Criteria
1. Prepare to write complex 1.1 Identify audience and purpose of complex text
workplace texts
1.2 Identify text features
1.3 Plan to write text
2. Draft complex workplace 2.1 Use drafting strategies to write complex text
texts
2.2 Use appropriate layout and organisation
2.3 Use appropriate grammar and vocabulary and writing conventions
3. Review and finalise
complex workplace texts
Foundation Skills
Skill
3.1 Critically review draft text
3.2 Revise and finalise text
Performance
Criteria
Oral Communication
Description
Confirms with trainer or supervisor that text is appropriate
to audience and purpose
FSKWTG11 Write highly complex workplace texts
Element
Performance Criteria
1. Prepare to write highly
complex workplace texts
1.1 Identify audience and purpose of a highly complex text
1.2 Identify text features
1.3 Plan to write text
2. Draft highly complex
workplace texts
2.1 Use drafting strategies to write complex text
2.2 Use appropriate layout and organisation
2.3 Use appropriate language features and writing conventions
3. Review and finalise
highly complex workplace
texts
3.1 Review and critically reflect on draft text
3.2 Revise and finalise text
Foundation Skills
Skill
Performance
Criteria
Oral Communication
Description
Confirms with trainer or supervisor that text is appropriate
to audience and purpose
38 | P a g e F o u n d a t i o n S k i l l s f o r A s s e s s m e n t
Demonstration - Evaluation - BSBWHS508 Manage WHS Hazards for plant
Assessment Task: Prepare a report for the purchase of plant
1. Does the task reflect real workplace activity?
Realistically report will be prepared ahead of purchasing plant, including consultation and consideration of impact
on business – financially and operationally. Who will be impacted, what will need to be addressed.
Discussion with class team and teacher simulated workplace discussion to understand the scope of what is
needed / to be done. Timelines for reports are generally established.
2. Does the task reflect real workplace standard?
The steps guide how this activity will be completed to a workplace standard.
 Reference is made to check accuracy of material and seek feedback on a draft presentation with their
Supervisor.
 Workplace reports will allow for introduction / purpose plus recommendations and conclusions
 Accuracy of spelling and suitable presentation and layout is expected
 Reference is made to consider organisational policy and procedures and compliance
 Timeframes are met with drafting / revisions and final document
 Likely expectation of a software generated document
3. Is it user friendly?
Are the students’ instructions easy to follow? In logical order?
Instructions are presented at start of task, establish team activity and opportunity to discuss to fully understand
Are the expectations clear? (principles of assessment)
Advice provided on what to include –
 Make sure you include introduction and conclusion
 Fill in this table and insert
 Check your spelling
 Type on computer
Do the instructions help the student prepare? (principles of assessment)
Direction to discuss to confirm understanding to avoid error, Questions provide ‘signpost’ for preparation.
Are the questions delivered one at a time?
Each step has a distinct purpose
Are the assessment task questions in logical sequence
Steps are in order and build on the proceeding point.
Is the format suitable?
Easy to read, provided instructions, titles underlined, numbering with sufficient white space for ease of reading.
Use of some pictograms. Bullets and bold emphasis to enhance reading strategies
Is the volume of response clear?
Clear expectations about skills and knowledge to be demonstrated and scope to be presented – hand out, role
play, reflection, questions.
39 | P a g e F o u n d a t i o n S k i l l s f o r A s s e s s m e n t
Guided Practice
40 | P a g e F o u n d a t i o n S k i l l s f o r A s s e s s m e n t
Guided Practice – Identify foundation skills – BSBCMM201A
BSBCMM201A Communicate in the workplace
ELEMENT
1. Gather, convey and
receive information and
ideas
PERFORMANCE CRITERIA
1.1. Collect information to achieve work responsibilities from appropriate
sources
1.2. Use method/s and/or equipment to communicate appropriate ideas and
information to the audience
1.3. Use effective listening and speaking skills in verbal communication
1.4. Seek input from internal and external sources to develop and refine new
ideas and approaches
1.5. Respond to instructions or enquiries promptly and in accordance with
organisational requirements
2. Complete workplace
documentation and
correspondence
2.1. Present written information and ideas in clear and concise language to
ensure the intended meaning of correspondence is understood by recipient
2.2. Draft and present correspondence within designated time lines
2.3. Ensure presentation of written information meets organisational standards
of style, format and accuracy
2.4. Complete workplace forms and documentation in a clear, concise and easy
to read format
3. Communicate in a way 3.1. Value all individuals and treat them with respect, courtesy and sensitivity
that responds positively to 3.2. Take into consideration cultural differences in all verbal and non-verbal
individual differences
communication
3.3. Use communication to develop and maintain positive relationships, mutual
trust and confidence
Make efforts to use basic strategies to overcome language barriers
3.5. Ensure that behaviour is consistent with legislative requirements, enterprise
guidelines and/or social protocols
REQUIRED SKILLS AND KNOWLEDGE
Required skills
 communication skills to request advice, to receive feedback and to work with a team
 culturally appropriate communication skills to relate to people from diverse backgrounds and people
with
 diverse abilities
 literacy skills to identify work requirements, and to understand and process basic workplace
documentation
 organisational skills to plan work priorities and arrangements
 technology skills to select and use technology appropriate to communication tasks.
Required knowledge
 Key provisions of relevant legislation from all forms of government that may affect aspects of
business operations, such as:
o anti-discrimination legislation
o ethical principles
o codes of practice
o privacy laws
o occupational health and safety (OHS)
 organisational policies, plans and procedures, especially style guide
 spelling, grammar and punctuation.
41 | P a g e F o u n d a t i o n S k i l l s f o r A s s e s s m e n t
Guided Practice – Define Workplace Activity
Workplace Activities Grid
Unit of Competency:
Learning
What does this unit of competency look like in the workplace?
Foundation Skill Group
Workplace ACTIVITY/JOB/TASK
Planning Organising
Problem solving
Reading
Writing
Oral communication
Presenting
Team work
Meetings
Numeracy
Digital technology
42 | P a g e F o u n d a t i o n S k i l l s f o r A s s e s s m e n t
ACSF Level
Foundation Skills Training Package - Oral Communication – Performance Level 3
FSKOCM06 Use oral communication skills to participate in workplace teams
Elements and Performance Criteria
Element
Performance Criteria
1. Plan to interact in
workplace teams
1.1 Identify purpose of interaction
2. Interact effectively in
workplace teams
2.1 Use oral communication strategies
1.2 Identify oral communication strategies to communicate effectively in a
team
2.2 Use appropriate grammar, vocabulary and pronunciation
2.3 Use appropriate non-verbal communication
3. Review own performance
3.1 Seek feedback on effectiveness of communication for team participation
3.2 Evaluate own performance to identify areas for improvement
FSKOCM07 Interact effectively with others at work
Elements and Performance Criteria
Element
Performance Criteria
1. Prepare to interact with
others at work
1.1 Identify the audience and purpose of the interaction
2. Participate in interactions
with others at work
2.1 Use oral communication strategies to communicate effectively
1.2 Identify the oral communication strategies for spoken interaction
2.2 Use appropriate grammar, vocabulary and pronunciation
2.3 Use appropriate non-verbal communication strategies
3. Review own performance
3.1 Seek feedback on effectiveness of interaction with others at work
3.2 Evaluate own performance to identify strategies for improvement
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Guided Practice - Evaluation of Assessment – BSBCMM201A / FSKOCM06
Assessment Task : Present information at team meeting to update on changes to legislation
1. Does the task reflect real workplace activity?
2. Does the task reflect real workplace standard?
3. Is it user friendly?
Are the students’ instructions easy to follow? In logical order?
Are the expectations clear? (principles of assessment)
Do the instructions help the student prepare? (principles of assessment)
Are the questions delivered one at a time?
Are the assessment task questions in logical sequence
Is the format suitable?
Is the volume of response clear?
48 | P a g e F o u n d a t i o n S k i l l s f o r A s s e s s m e n t
Independent
Performance
49 | P a g e F o u n d a t i o n S k i l l s f o r A s s e s s m e n t
Independent Performance – Define Workplace Activity
Workplace Activities Grid
Unit of Competency:
Learning
What does this unit of competency look like in the workplace?
Foundation Skill Group
Workplace ACTIVITY/JOB/TASK
Planning Organising
Problem solving
Reading
Writing
Oral communication
Presenting
Team work
Meetings
Numeracy
Digital technology
50 | P a g e F o u n d a t i o n S k i l l s f o r A s s e s s m e n t
ACSF Level
Independent Performance - Evaluation of Assessment
Assessment Task :
1. Does the task reflect real workplace activity?
2. Does the task reflect real workplace standard?
3. Is it user friendly?
Are the students’ instructions easy to follow? In logical order?
Are the expectations clear? (principles of assessment)
Do the instructions help the student prepare? (principles of assessment)
Are the questions delivered one at a time?
Are the assessment task questions in logical sequence
Is the format suitable?
Is the volume of response clear?
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